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Προσωπικό Ασφαλείας

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Αθλητισμός / Fitness

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Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Φροντίδα Ενήλικων / Παιδιών

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Are you passionate about creating seamless and impactful digital experiences? As a UX Product Designer, you’ll collaborate with cross-functional teams to innovate and design user-centric solutions from ideation to delivery, ensuring designs align with business objectives, user needs, and industry-leading design standards. If you thrive on creativity and technical excellence, we want you!&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Converting business ideas into user experience solutions such as User flows, wireframes, prototypes &amp; designs that lead to intuitive digital experiences•&nbsp;&nbsp;&nbsp;Designing and developing UX flows and UI components for digital products, platforms, websites, and native environments•&nbsp;&nbsp;&nbsp;Facilitating the client’s product vision by researching and providing ideas to support products’ digital engagement•&nbsp;&nbsp;&nbsp;Understanding digital analytics (quantitative) &amp; UX Research (qualitative) data to analyse users’ behavior and propose optimizations•&nbsp;&nbsp;&nbsp;Monitoring UI/UX effectiveness and practicality, proposing and applying improvements based on the latest market trends and user feedback•&nbsp;&nbsp;&nbsp;Presenting in detail the UX solutions&amp; proposals by providing all necessary details to all stakeholders•&nbsp;&nbsp;&nbsp;Making strategic design and user-experience decisions related to core and new functions and features, while championing new ideas and concepts•&nbsp;&nbsp;&nbsp;Producing relevant UX specifications and guidelines per user journey, while monitoring and validating adherence to digital brand guidelines across all sites What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc in UX Design, Frontend Development or equivalent. MSc is relevant topic is desirable•&nbsp;&nbsp;&nbsp;3 + years of experience in UX product design &amp; UI design•&nbsp;&nbsp;&nbsp;Proven working experience in UX projects with a strong understanding of usability methods and UX research tools•&nbsp;&nbsp;&nbsp;Hands-on development of digital marketing solutions and digital creative content•&nbsp;&nbsp;&nbsp;Familiarity in HTML5, CSS &amp; SVG animation languages/tools•&nbsp;&nbsp;&nbsp;Robust experience in designing interfaces using design software (e.g., Figma, Adobe Creative Suite)•&nbsp;&nbsp;&nbsp;Strong understanding of new technologies and how they can be applied to design. Knowledge of the digital ecosystem, digital functions, and relevant applications•&nbsp;&nbsp;&nbsp;Strong organizational skills and ability to handle multiple projects in parallel•&nbsp;&nbsp;&nbsp;Self-motivated, ability to work effectively under pressure and meet strict deadlines•&nbsp;&nbsp;&nbsp;Innovative thinking and flexibility/adaptability to changing requirements and priorities•&nbsp;&nbsp;&nbsp;Very good communication and presentation skills•&nbsp;&nbsp;&nbsp;Excellent command of both Greek and English languages•&nbsp;&nbsp;&nbsp;Team spirit, customer focus, and results-oriented mentality&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

UX Product Designer (3585)

The Platform Architect in the e-Commerce &amp; digital services area ensures long term stability, performance and continuous evolution of the digital Commerce solutions. Candidate shall design E2E solutions across the different architecture layers, functional, technical while ensuring data integrity &amp; compliance with CCH enterprise architecture principles. YOUR KEY RESPONSIBILITIES:<ul><li>Collaborate with the product team &amp; business partners in capturing requirements and translate them into high-level solution design, highlighting the pre-requisites, risks, impact on performance</li><li>Support the creation of a product roadmap based on the continuous evolution of the business &amp; technology trends</li><li>Support the product team by contributing to writing functional &amp; non-functional requirements to allow application development &amp; configuration meets best-in call design patterns &amp; unlock proper solution delivery</li><li>Responsible to document the solution architecture design and capture functional/technical artificats that describe the E2E solution design using TOGAF principles</li><li>Coordinate &amp; collaborate with CCH architect community, security &amp; enterprise architect to ensure validation of the design principles and contribute to continue building the CCH cohesive landscape.</li><li>Ensure proper integration design of the product with on-premises &amp; cloud solutions where relevant and collaborate with integration teams to provide recommendations and support for design &amp; delivery</li><li>Coordinate with technical architects &amp; Ops teams to ensure proper solutions layers are identified, monitoring is enabled and part of a sustainable &amp; maintainable support model.</li><li>Work very closely with Solution Architect on Performance Improvements opportunities and new functionalities architecture</li><li>Participate in product assessment (RFI/RFP) and provide technical analysis &amp; recommendations based on internal capabilities / technology trends available in the market.</li><li>Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle</li><li>Work with the vendor development team to align on code changes that improve the state of the solution architecture to meet Coca-Cola Hellenic business requirements.</li></ul> ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in computer science or equivalent.</li><li>Min 3 years of experience in working as Developer, Solution Architect or Business Analyst in the e-Commerce area B2B or B2C preferably in the FMCG industry.</li><li>Proven experience in architecture principles using SOA patterns &amp; TOGAF framework or similar.</li><li>Product experience &amp; hands-on in SAP e-Commerce Platforms, CMS such as Spartacus and SAP ERP backend or any similar technology.</li><li>Certification in SAP CX products such as SAP CCV2, CPI (BTP) or equivalent is recommended.</li><li>Understand different integration patterns REST, ODATA, SOAP, GraphQL and have proven experience in abstracting data &amp; processes through a re-usable API architecture.</li><li>Understand hosting models using hybrid architecture models - on-premises &amp; cloud solutions (Azure, AWS,…) using IaaS, Paas, SaaS and their impact on the product lifecycle</li><li>Strong understanding and experience in Agile Delivery Methodology. Hands-on experience with Scaled Agile framework will be considered as an advantage.</li><li>Hands-on experience with Java, HTML, CSS</li><li>Strong communication and influencing skills.</li><li>English proficiency</li></ul>

Platform Architect - Digital Commerce

We are&nbsp;seeking&nbsp;a skilled and motivated&nbsp;Security&nbsp;Engineer with&nbsp;expertise&nbsp;in&nbsp;administering&nbsp;Email&nbsp;Antispam and&nbsp;EDR&nbsp;solutions&nbsp;to join our cybersecurity team. In this role, you will&nbsp;be responsible for&nbsp;designing, implementing, and managing our email security and endpoint protection solutions. Your knowledge of Proofpoint's antispam capabilities and Microsoft Defender's advanced endpoint protection features will be crucial in safeguarding our organization against email-borne threats and endpoint vulnerabilities.&nbsp;The position will&nbsp;report&nbsp;directly to the responsible Product manager for&nbsp;Endpoint&nbsp;Security.&nbsp; YOUR NEW KEY RESPONSIBILITIES:o&nbsp;&nbsp;Proofpoint Antispam Solution or other Email Antispam solutions:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, deploy, and manage&nbsp;our company antispam&nbsp;solution to ensure effective filtering of inbound and outbound emails, blocking spam, phishing attempts, and malicious attachments.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure policies for content filtering, URL categorization, and email encryption.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Microsoft Defender for Endpoint&nbsp;or similar cloud EDR solution:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement and manage&nbsp;EDR&nbsp;to provide advanced protection against malware, ransomware, and other endpoint vulnerabilities.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Utilize threat intelligence and behavior-based analytics to detect and respond to security threats across endpoints.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Security Policy Development:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and enforce email security and endpoint protection policies aligned with industry best practices and organizational requirements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure detection rules, custom policies, and security baselines for endpoints.&nbsp;o&nbsp;&nbsp;&nbsp;System Optimization and Performance:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Optimize&nbsp;Antispam&nbsp;and&nbsp;EDR&nbsp;configurations for&nbsp;accurate&nbsp;threat detection and minimal false positives.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor system performance and resource&nbsp;utilization&nbsp;to ensure&nbsp;optimal&nbsp;operations.&nbsp;o&nbsp;&nbsp;&nbsp;Vendor Liaison:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain relationships with Proofpoint and Microsoft representatives, staying updated about product updates, patches, and security enhancements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide feedback to vendors&nbsp;regarding&nbsp;product features, functionality, and improvements.&nbsp;o&nbsp;&nbsp;&nbsp;Employee Training and Awareness:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct training sessions for employees on email security best practices, recognizing phishing attempts, and responding to endpoint security alerts.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Promote cybersecurity awareness campaigns to ensure proactive security practices.&nbsp;o&nbsp;&nbsp;&nbsp;Ability to work as on call:&nbsp;It will&nbsp;be required&nbsp;to&nbsp;participate&nbsp;to&nbsp;the&nbsp;team’s&nbsp;on call shift one week per month.&nbsp; ARE THESE YOUR SECRET INGREDIENTS?o&nbsp;&nbsp;&nbsp;Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).&nbsp;o&nbsp;&nbsp;&nbsp;5&nbsp;years of proven experience as an Engineer with&nbsp;expertise&nbsp;in&nbsp;Antispam&nbsp;and&nbsp;EDR solutions&nbsp;&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Proofpoint or&nbsp;Microsoft Defender for Endpoint&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Privileged access management systems&nbsp;or network security tools&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Strong understanding of email security protocols, antispam mechanisms, and endpoint protection concepts.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with email threat analysis, malware detection, and endpoint vulnerability assessment.&nbsp;o&nbsp;&nbsp;&nbsp;Familiarity with email authentication mechanisms (SPF, DKIM, DMARC) and endpoint detection and response (EDR) tools.&nbsp;o&nbsp;&nbsp;&nbsp;Excellent problem-solving skills and the ability to respond to security incidents promptly.&nbsp;o&nbsp;&nbsp;&nbsp;Strong communication&nbsp;skills to collaborate with technical and non-technical stakeholders.&nbsp; BENEFITS:&nbsp;o&nbsp;&nbsp;&nbsp;Competitive compensation and comprehensive benefits package.&nbsp;o&nbsp;&nbsp;&nbsp;Opportunity to work with&nbsp;cutting-edge&nbsp;email security and endpoint protection technologies.&nbsp;o&nbsp;&nbsp;&nbsp;Collaborative and innovative work environment.&nbsp;o&nbsp;&nbsp;&nbsp;Continuous learning and professional development opportunities.&nbsp;o&nbsp;&nbsp;&nbsp;Contribution to enhancing the organization's email and endpoint security posture.&nbsp;

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Security Engineer - Endpoint and Email

As a Data Infrastructure Specialist, you will be responsible for designing, implementing, and maintaining the data infrastructure that supports our organization's data operations.How you will contribute to our success:<ul><li>Design and implement scalable and robust data infrastructure solutions, including databases and data warehouses using Power platform (Power BI, Power Apps, etc);</li><li>Develop and optimize data pipelines for efficient data ingestion, transformation, and loading;</li><li>Document system architectures, configurations, and processes for reference and knowledge sharing;</li><li>Manage master data, identifying and analyzing data sources, assessing &amp; improving data quality of enterprise datasets;</li><li>Develop &amp; troubleshoot complex data flows and blueprint data &amp; application integration solutions;</li><li>Design &amp; implement BI projects and solutions to cover the Business Intelligence &amp; Reporting requirements;</li><li>Design, Build, Test and Deploy advanced ETL processes to export and transform enterprise data;</li><li>Stay up to date with emerging trends and technologies in the field of data infrastructure and recommend improvements and innovations.</li></ul>To be a fit you will need:<ul><li>Bachelor's degree in Computer Science, Information Systems, or a related field. (Master's degree will be a plus);</li><li>Proven experience working as a Data Infrastructure Specialist or a similar role;</li><li>Good knowledge of data infrastructure technologies such as databases (e.g., SQL), data warehousing, and cloud platforms;</li><li>Strong scripting experience with Python;</li><li>Experience in the analysis, design, development, testing and implementation of enterprise scale Microsoft Power Apps;</li><li>Familiarity with API development will be considered a plus;</li><li>Strong ability to analyze user requirements and build front-end BI applications according to specs;</li><li>Excellent collaboration and communication skills to work effectively with cross-functional teams.</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Catered lunch benefit;</li><li>Private Health Insurance;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>

Data Infrastructure Specialist

Αρμοδιότητες	 Υποστηρίξη της ανάπτυξης και εφαρμογης πολιτικών ασφαλείας, στρατηγικών και μέτρων συμμόρφωσης για την προστασία των πληροφοριακών συστημάτων της εταιρείαςΔιαμόρφωση και συντήρηση υποδομών ασφαλείας όπως Firewalls, IPS, WAF, NAC, EDR, Email κ.λπ.Παρακολούθηση, διερεύνηση, απόκριση και αναφορά σε περιστατικά ασφάλειας και κυβερνοεπιθέσειςΣυμμετοχή σε αξιολογήσεις τρωτότητας και δοκιμών διείσδυσης, συμπεριλαμβανομένης της ανάλυσης κινδύνου και της αποκατάστασηςΣυμβολή στη δημιουργία και τη συνεχή βελτίωση των πολιτικών, προτύπων και διαδικασιών ασφάλειαςΈρευνα για καινοτόμες τεχνολογίες κα βέλτιστες πρακτικές ασφάλειας.Παροχή εκπαίδευσης ευαισθητοποίησης για την ασφάλεια στον κυβερνοχώρο για τους εργαζόμενουςΠροετοιμασία εκθέσεων ασφαλείας για την Εταιρεία, τους ελεγκτές και τις ρυθμιστικές αρχές Προϋποθέσεις Πτυχίο πανεπιστημίου στον τομέα της ΠληροφορικήςΕμπειρία 3 ετών σε αντίστοιχη θέσηΕξειδίκευση σε τεχνολογίες ασφαλείας (π.χ. FW, IPS, NAC, EDR, M365, κρυπτογράφηση)Εμπειρία με τα εργαλεία ασφαλείας του Microsoft 365Εξοικείωση με τις πολιτικές, τα πρότυπα και τους κανονισμούς ασφαλείας (π.χ. ISO 27001)Προτιμώμενες πιστοποιήσεις: CEH, Microsoft Security, Επαγγελματικές πιστοποιήσεις ασφαλείαςΠολύ καλή γνώση της αγγλικής γλώσσας (γραπτή και προφορική)Ομαδικότητα, ικανότητα συνεργασίας στο πλαίσιο διαφορετικών ομάδων και έργων (projects) - Διάθεση για διαρκή ανάπτυξη - Δημιουργικότητα και καινοτομία- Αναλυτική και κριτική σκέψη

IT Security Engineer

Περιγραφή θέσεως εργασίας	 Συμμετοχή σε καταγραφή απαιτήσεων και ανάλυση εφαρμογών πληροφορικήςΣύνταξη κι αξιολόγηση παραδοτέων σχεδιασμού συστημάτων πληροφορικήςΣχεδιασμός και παρουσίαση πληροφοριακών συστημάτωνΑνάπτυξη και αναβάθμιση εφαρμογών σε διάφορες πλατφόρμεςΥποστήριξη χρηστών στην χρήση των υφιστάμενων εφαρμογώνΑνάλυση δεδομένων και μεθόδων που βελτιστοποιούν την εξαγωγή στατιστικών στοιχείων από το πληροφοριακό σύστημα, δημιουργίαεκτυπώσεων, δυνατότητα ανάλυσης υφιστάμενων εργαλείων και βάσεωνδεδομένων και παροχή συμβουλών για λύσεις λογισμικούΑνάλυση ενσωμάτωσης λογισμικού, εφαρμογών και λύσεων τρίτων, όπως απαιτείται για την κάλυψη των επιχειρησιακών αναγκών του οργανισμούΔιαχείριση έργων πληροφοριακών συστημάτων Προϋποθέσεις Πτυχίο στα Πληροφοριακά Συστήματα ή σε σχετικό τομέα τεχνολογίαςΕξοικείωση με τα ακόλουθα εργαλεία ανάπτυξης: .Net / Java / Oracle ADF /Oracle Forms / SQL SERVER /Oracle 11g/Oracle 12cΙσχυρή ικανότητα ανάλυσης εφαρμογών και ολοκληρωμένων συστημάτων πληροφορικήςData mining/ Managing Big data/ Business Intelligence AnalysisΕξοικείωση στην ανάπτυξη αναφορών, ισχυρή γνώση και εμπειρία μεδιάφορα εργαλεία ανάπτυξης αναφορών (ireports, Business Objects e.t.c.),βάσεων δεδομένων (SQL e.t.c.) και προγραμματισμού (XML, Javascript)Τουλάχιστον 3 χρόνια εμπειρίας ανάπτυξης και ανάλυσης συστημάτωνΠολύ καλή γνώση της αγγλικής γλώσσας (γραπτή και προφορική)Πνεύμα συνεργασίαςΕμπειρία επιτυχημένου σχεδιασμού μεγάλων πληροφοριακών συστημάτων και εμπειρία στην ολοκλήρωση μεγάλων συστημάτων πληροφορικήςΕμπειρία σε SAP FI /CO /SRM

Αναλυτής Πληροφοριακών Συστημάτων

We are looking for a&nbsp;Technical Product Manager&nbsp;to join our dynamic team based in Kifisia!About the RoleAutohellas seeks a dynamic and detail-oriented&nbsp;Technical Product Manager / Product Owner&nbsp;to join our Product Team. This is a hands-on role where you’ll drive the entire product lifecycle—from concept to launch—collaborating with cross-functional teams to create innovative solutions that fuel business growth.We need someone who is&nbsp;analytical, resourceful, and customer-focused&nbsp;and who can work both independently and as part of a team.If you thrive in fast-paced environments, love solving complex challenges, and want to make a real impact—this role is for you!What You’ll Do<ul><li>Manage roadmaps, set team goals, and oversee multiple products/projects</li><li>Lead the&nbsp;end-to-end product development process, from ideation to execution, working closely with cross-functional stakeholders and external vendors</li><li>Gather and evaluate product requirements, prioritize the backlog, and ensure alignment with business objectives</li><li>Run&nbsp;User Acceptance Testing (UAT)&nbsp;and ensure product quality before launch</li><li>Act as a bridge between&nbsp;business and tech teams, ensuring smooth communication</li><li>Advocate for customer needs and balance business, user, and technical constraints effectively</li><li>Review development progress&nbsp;to ensure alignment with the defined vision</li></ul>What We’re Looking For<ul><li>3+ years&nbsp;of hands-on product development experience, managing full product or feature cycles</li><li>Strong background in&nbsp;business analysis&nbsp;and writing functional specifications</li><li>Experience working in a&nbsp;cross-functional environment</li><li>Excellent&nbsp;communication and organizational skills—you can break down complex ideas and collaborate effectively</li><li>A structured and proactive approach with&nbsp;strong analytical skills</li><li>Ability to&nbsp;work independently&nbsp;in a fast-paced, ever-evolving environment</li><li>Familiarity with&nbsp;project management principles&nbsp;and best practices</li><li>University degree&nbsp;in Business, Management, Engineering, or a related field</li><li>Fluent in Greek &amp; English (written and verbal)</li></ul>Bonus Points<ul><li>Experience in rent-a-car, leasing, travel industries is a significant advantage</li><li>Project Management Professional (PMP) certification is a plus.</li></ul>Why Join Autohellas?At Autohellas, we believe in creating products and customer experiences that matter. This is an opportunity to&nbsp;work on exciting projects, solve complex challenges, and shape the future of mobility. If you love collaborating with talented teams, taking ownership, and driving meaningful change—we’d love to hear from you!Apply now, and let’s build something amazing together!

Technical Product Manager

We’re looking for a Service Delivery Sr. Specialist to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!&nbsp;

Service Delivery Sr. Specialist (Lotteries, Passives & VLTs) (3564)

As a Digital Products Senior Specialist, you will have a significant contribution to the conceptualization, development, and promotion of TORA’s digital products and services in alignment with the legal framework that will support the achievement of the performance and P&amp;L targets.&nbsp;Your day to day will include:<ul><li>Developing new or enhancing existing features / customer journeys&nbsp;</li><li>Establishing processes and standards for TORA digital products, ensuring efficient operation, aligned with regulatory requirements</li><li>Collaborating with vendors and the Technology Team to define and communicate business requirements for new or updated digital products</li><li>Working closely with the Design and UX Research teams to define customer journeys and create unique user experiences</li><li>Supporting roll-out and GTM plans, including ATL/BTL marketing initiatives</li><li>Contributing to copywriting and tone-appropriate content creation</li><li>Participating in market research projects to support product development&nbsp;</li><li>Preparing weekly and monthly KPI reports, tracking sales, engagement, usage, and feedback</li><li>Ensuring operational accuracy and availability of digital products, resolving technical issues promptly, in liaison with the Technology Team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor’s degree in Marketing/ Digital Marketing, Business Management, Finance or related field</li><li>Master’s degree will be considered an asset</li><li>5+ years of working experience in Marketing or Product, preferably in the financial sector</li><li>Solid marketing background, digital products knowledge and project management experience</li><li>Proven track record in supporting activities in large scale projects</li><li>Ability to work independently and handle multiple concurrent projects to be delivered in strict timeframes</li><li>Very good knowledge of MS Office, especially Excel and PowerPoint – MS Project would be considered an asset</li><li>Strong communication skills and fluency in Greek and English (oral and written)</li><li>Knowledge and/or passion for banking industry and e-money solutions is a plus</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Digital Products Senior Specialist (Tora Wallet)

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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