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As our new Account Manager, you’ll play a key role in helping our retail partners succeed on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.What you’ll be doing<ul><li>Partner Growth – Drive the commercial growth of existing retail partners by delivering strategic, data-driven performance insights and top-tier consultation.</li><li>Portfolio Management – Oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt.</li><li>Performance Optimization – Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results.</li><li>Campaign Management – Work closely with marketing to design and implement promotional activities that drive demand and maximize partner sales.</li><li>Relationship Building – Act as the key contact for appointed accounts, maintaining strong communication, running regular business reviews, and supporting expansion opportunities.</li><li>Team Well-being – Foster a positive, supportive work culture where people feel valued, engaged, and motivated to grow.</li><li>Mentorship – Mentor and guide junior team members, sharing knowledge and supporting their professional development.</li><li>Cross-Functional Collaboration – Ensure smooth communication across functions to align goals and optimize partner performance.</li><li>Hands-On Approach – Contribute to building new structures and processes in a growing market, embracing the start-up mindset of rolling up your sleeves when needed.</li></ul>Our humble expectations<ul><li>Experience – 5+ years of experience in Account Management, Partnership Management, Portfolio Management, Sales or related roles. Experience in retail, e-commerce, or marketplaces is a plus.</li><li>Academic Background - Bachelor’s or Master’s degree in Business, Marketing, Sales, E-Commerce, or a related field is a plus.</li><li>Analytical Thinking – A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.</li><li>Project Management – Skilled in stakeholder management and process implementation, with a structured approach to delivering impact.</li><li>Communication – Excellent interpersonal and business communication skills, with the ability to influence and inspire diverse stakeholders.</li><li>Ownership – Proactive, structured, and detail-oriented with a high sense of responsibility and ambition.</li><li>Collaboration – Team player with a service-oriented mindset and a “can-do” attitude.</li><li>Languages – Fluent in both Greek &amp; English.</li><li>Driver license - It is a mandatory requirement.</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team.</li><li>📈 Career Growth – Opportunities to learn and develop within Wolt.</li><li>🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.</li><li>🏓Team Activities - Monthly team-building events to strengthen collaboration.&nbsp;</li><li>💻Work equipment - We set you up to success with our cutting-edge, work equipment.</li></ul>

Account Manager

As an Ads &amp; Promotions Specialist in Greece, you’ll play a key role in planning, monitoring, and optimizing advertising campaigns for our partners. You’ll collaborate closely with the Campaigns and Activation team&nbsp; to ensure campaigns are aligned with client goals and deliver strong results. This is a great opportunity for someone with a data-driven mindset, excellent communication skills, and a passion for digital advertising.What you’ll be doing<ul><li>Campaign Management – Work closely with partners to identify client needs, present our advertising and marketing capabilities, and co-develop campaigns that maximise performance and return on investment</li><li>Data &amp; Insights – Analyze campaign performance, identify trends, and provide data-driven recommendations for optimization.</li><li>Stakeholder Collaboration – Work closely with Account Managers and cross-functional teams to ensure campaigns align with client goals and broader strategies.</li><li>Process Improvement – Proactively seek opportunities to streamline operations and improve campaign management workflows.</li><li>Client Support – Assist with client meetings, reporting, and sales enablement activities.</li><li>Localization – Adapt sales materials from English to Greek for the local market.</li><li>Team Contribution – Foster a positive, collaborative environment by sharing ideas and best practices.</li></ul>Our humble expectations<ul><li>Experience – 1–2 years in Account Management, Operations, or Business Analyst roles; exposure to marketing, account management, or sales is a plus.</li><li>Advertising Knowledge – Solid understanding of digital advertising principles and best practices.</li><li>Analytical Skills – Data-driven mindset with experience analyzing campaign performance and identifying areas for improvement.</li><li>Communication – Strong interpersonal and business communication skills with the ability to build relationships with diverse stakeholders.</li><li>Mindset – Proactive, results-oriented, with a strong work ethic and a commitment to excellence.</li><li>Languages – Fluency in Greek and English.</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team.</li><li>📈&nbsp;Career Growth – Opportunities to learn and develop within Wolt.</li><li>🍔&nbsp;Wolt Perks – Discounts on your Wolt orders for restaurants and retail shops.</li><li>🏓&nbsp;Team Activities – Monthly team-building events to strengthen collaboration.</li><li>💻&nbsp;Work Equipment – We set you up for success with cutting-edge tools.</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and get the conversation going! Once applied, a member of our Talent Acquisition team will be in touch shortly to initiate the process.

Ads & Promos Specialist

Are you a service-focused sales person that’s looking for your next challenge? Does creating new sales opportunities in one of Europe’s fastest growing companies interest you? If so, then please read on!This is an opportunity to join an amazing team of passionate and driven individuals in a rapidly growing business in Greece. We love what we do, and we are looking for people that will share the same passion for growing our business! Please not that this a hybrid position based in Kalamata city.&nbsp;Role backgroundWolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019 and we've now expanded into multiple other cities. Sales and business development will be your biggest focus areas but you'll also need to jump into other areas like operations as well - we're not looking for you to know everything when you start but a will to learn and wanting to take ownership for your work are essential. A field sales background would definitely be an advantage but we can teach you the rest, we want someone who's ambitious and looking to jump on board this super exciting journey with us! What you will be doing<ul><li>Identifying potential partnerships and contacting restaurants that are a great fit for Wolt.</li><li>Systematically managing the pipeline of new potential partnerships.</li><li>Start relationships with the identified restaurants.</li><li>Understanding venue performance in order to set profitable business terms and conducting negotiations regarding partnership terms.</li><li>Making sound business decisions by supporting intuition with data.</li><li>Account management of existing portfolio merchants to create value for all sides</li><li>Be the company’s first point of representation to courier partners</li></ul>Our humble expectations<ul><li>Your background might consist of field sales, business development, concierge, events management or salesman within hospitality with a minimum experience of 2-3 years</li><li>You are structured, detailed and service-oriented, and have experience working with data-driven sales processes.&nbsp;</li><li>A natural people person with excellent communication and networking skills.</li><li>Outgoing and excellent interpersonal skills. You adapt your tone to suit the audience and can clearly advise and communicate the value of campaigns and other initiatives.&nbsp;</li><li>Persistent - you do not give up and get energy from working in a target-driven role and achieving your goals. High ownership and ambition to go beyond the obvious.</li><li>Commercial flair with good analytical and problem-solving skills.</li><li>A real foodie with good knowledge of the local restaurant scene.</li><li>Fluent in Greek and English.</li></ul>What you will get<ul><li>Broad spectrum of the market</li><li>Freedom to work as you choose</li><li>Help build and grow a new Business Line within Wolt</li><li>One of the fastest growing company in Greece&nbsp;</li><li>A career path through Wolt&nbsp;</li><li>Working on various projects simultaneously&nbsp;</li><li>Discount on Wolt</li></ul>

Area Representative – Kalamata

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed! Reporting to the Head of Category Management of Wolt Market Greece, the Category Manager is responsible for building and managing the assortment and trading plan, including pricing and promotions. The role also involves developing strong relationships with suppliers and taking full ownership of category performance across assigned categories in the Greek market.The Category Manager works closely with Wolt Market stores to ensure the right assortment on every location, Content team, and Supply Chain to ensure that there is always stock. The person also works with retail partners to ensure constant optimisation of trading performance. Other key stakeholders include operations, marketing, and data teams to define and develop all necessary reporting, data models, tools and products to drive category performance in local stores. You’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day. We’re offering a fixed-term opportunity until May 2027 that will create a long-lasting impact, along with a competitive salary and Wolt benefits.What you’ll be doing:<ul><li>Having full ownership of assigned category performance, including forecasting, monitoring, reporting on the business.&nbsp;</li><li>Contributing to driving projects and trading strategy to achieve business goals.</li><li>Defining and continuously updating Wolt Market’s assortment at a store level to meet customer needs and optimise order economics.</li><li>Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&amp;L.</li><li>Influencing the design of the categories, as well as contributing to new product groups and improving the customer experience to deliver growth.</li><li>Creating business plans for new opportunities and developing and executing project plans for the launch of new features, incorporating merchandising and pricing strategies.</li><li>Working cross-functionally with counterparts across in-stock management, marketing, finance, and retail systems to operate and grow the business.</li><li>Continually improving and automating manual processes to enable the team to scale better as the business grows.</li></ul>Our humble expectations<ul><li>Three (3) years of solid experience in category management, with a proven track record of delivering results.</li><li>Background in online grocery, traditional grocery retail, or e-commerce, ideally in fast-paced or scaling environments.</li><li>Strong communication skills and experience in negotiating with both internal and external stakeholders.</li><li>Excellent analytical skills.</li><li>Ability to think both strategically and operationally, with strong attention to detail.</li><li>Professional English and Greek is a must</li></ul>

Category Manager (WM) (Fixed-Term Contract)

As part of our South Region (Greece, Malta, Cyprus, Albania, Kosovo, Kazakhstan, Georgia, Azerbaijan, Uzbekistan), we’re looking for a Head of Courier Strategy &amp; Innovation to help us chart the course for sustainable growth, scale new initiatives, and bring innovation to life. This role sits at the intersection of strategy, operations, and technology, with a special focus on embedding new technologies across the business to unlock efficiency and customer value.What you’ll be doingThis role is all about driving initiatives and innovations across diverse markets while ensuring Wolt remains agile and forward-thinking. You’ll partner with the rest of the South Ops functions, global functions, and external stakeholders to identify opportunities, pilot new initiatives, and scale what works.Day-to-day in this role you’ll:<ul><li>Plan, develop and execute sustainability initiatives.</li><li>Lead strategic projects across multiple markets, ensuring alignment and knowledge-sharing.</li><li>Drive innovation pilots (e.g. new business models, automation, AI applications) and oversee their rollout across the region.</li><li>Identify key areas of improvement in terms of efficiency, customer experience and propose scalable actions across all markets.</li><li>Work closely with the other South Ops teams (Supply, Efficiency, Quality, Experience) to ensure scalability and consistency.</li><li>Communicate with legal authorities and respond to official requests, while proactively monitoring regulatory and legal developments that may impact Wolt’s operations across the region.</li></ul>Our humble expectations<ul><li>5+ years of experience in strategy, operations, consulting or leadership roles in high-growth environments.</li><li>Proven track record of driving cross-functional projects and delivering measurable impact.</li><li>Strong analytical and financial acumen, with the ability to turn insights into action.</li><li>Fluency in both English and Greek languages.</li><li>Experience working with AI/ML tools, or a keen interest in leveraging them for business transformation.</li><li>A collaborative leader who thrives in fast-paced, ambiguous environments.</li><li>Excellent project management and execution capabilities.</li></ul>What we offer<ul><li>Shape the future of one of the fastest-growing regions within Wolt and DoorDash.</li><li>Work on diverse challenges across multiple countries, cultures, and business models.</li><li>Drive high-impact initiatives and see your ideas come to life at scale.</li><li>Be at the forefront of AI adoption in one of the world’s leading tech companies.</li><li>Collaborate with smart, motivated colleagues across markets and functions.</li><li>Enjoy the benefits of working in a global company while having the autonomy of a regional role.</li></ul>

Head of Courier Strategy & Innovation, South Region

Now, we’re looking for a Senior Product Marketing Manager to join our Global B2B Marketing team, focusing on bringing our B2B products to market globally. This is a chance to make a meaningful impact by helping our partners grow and shaping how our products are positioned across multiple markets.What you’ll be doingAs Senior Product Marketing Manager, you’ll work at the intersection of product, sales, and marketing to bring new and existing B2B products to market and drive adoption, with emphasis on Wolt’s advertising suite of products. You’ll help craft compelling stories around our products, enable our commercial teams with the right tools, and uncover opportunities for growth and cross-sell.Day-to-day in this role you’ll<ul><li>Develop and refine product positioning and messaging that resonate with key audiences and align with business goals.</li><li>Develop sales enablement materials and product training to ensure successful adoption.</li><li>Create and execute go-to-market plans for new features and product launches.</li><li>Partner with product, sales, and marketing teams to drive adoption and awareness across markets.</li><li>Turn complex product capabilities into simple, engaging stories that win over both business owners and senior executives.</li><li>Conduct market and competitive research to identify opportunities and trends.</li><li>Collaborate with content and demand generation teams to build impactful campaigns and materials.</li><li>Track product performance and customer feedback, turning insights into actionable improvements.</li><li>Manage, develop, mentor, and lead a team of B2B product marketing managers</li></ul>Our humble expectations<ul><li>Very strong experience in product marketing, ideally within B2B tech, Adtech, Advertising, SaaS, or marketplace environments.</li><li>Very strong proficiency in creating sales enablement material and marketing collateral, at a global scale, efficiently.&nbsp;</li><li>Proven ability to take products to market and manage cross-functional GTM projects.</li><li>Strong storytelling and communication skills—able to translate technical features into customer benefits.</li><li>Data-driven and strategic mindset, with strong project management skills.</li><li>Experience working with sales, marketing, and product teams across global or regional markets.</li><li>A positive, proactive attitude and comfort working in a fast-paced, evolving environment.</li><li>Excellent written and spoken English.</li></ul>What we offer<ul><li>The opportunity to build something meaningful and global, surrounded by kind and ambitious people.</li><li>A chance to shape how Wolt’s B2B products reach and impact businesses across markets.</li><li>Lots of learning, growth, and ownership in a high-growth tech environment.</li><li>Competitive salary and benefits, including eligibility for our long-term incentive plan.</li><li>A genuinely supportive culture that values diversity, curiosity, and getting better every day.</li></ul>

Senior B2B Product Marketing Manager

Now, we’re looking for a Senior Product Marketing Manager to join our Global B2B Marketing team, focusing on bringing our B2B products to market globally. This is a chance to make a meaningful impact by helping our partners grow and shaping how our products are positioned across multiple markets.What you’ll be doingAs Senior Product Marketing Manager, you’ll work at the intersection of product, sales, and marketing to bring new and existing B2B products to market and drive adoption, with emphasis on Wolt’s advertising suite of products. You’ll help craft compelling stories around our products, enable our commercial teams with the right tools, and uncover opportunities for growth and cross-sell.Day-to-day in this role you’ll<ul><li>Develop and refine product positioning and messaging that resonate with key audiences and align with business goals.</li><li>Develop sales enablement materials and product training to ensure successful adoption.</li><li>Create and execute go-to-market plans for new features and product launches.</li><li>Partner with product, sales, and marketing teams to drive adoption and awareness across markets.</li><li>Turn complex product capabilities into simple, engaging stories that win over both business owners and senior executives.</li><li>Conduct market and competitive research to identify opportunities and trends.</li><li>Collaborate with content and demand generation teams to build impactful campaigns and materials.</li><li>Track product performance and customer feedback, turning insights into actionable improvements.</li><li>Manage, develop, mentor, and lead a team of B2B product marketing managers</li></ul>Our humble expectations<ul><li>Very strong experience in product marketing, ideally within B2B tech, Adtech, Advertising, SaaS, or marketplace environments.</li><li>Very strong proficiency in creating sales enablement material and marketing collateral, at a global scale, efficiently.&nbsp;</li><li>Proven ability to take products to market and manage cross-functional GTM projects.</li><li>Strong storytelling and communication skills—able to translate technical features into customer benefits.</li><li>Data-driven and strategic mindset, with strong project management skills.</li><li>Experience working with sales, marketing, and product teams across global or regional markets.</li><li>A positive, proactive attitude and comfort working in a fast-paced, evolving environment.</li><li>Excellent written and spoken English.</li></ul>What we offer<ul><li>The opportunity to build something meaningful and global, surrounded by kind and ambitious people.</li><li>A chance to shape how Wolt’s B2B products reach and impact businesses across markets.</li><li>Lots of learning, growth, and ownership in a high-growth tech environment.</li><li>Competitive salary and benefits, including eligibility for our long-term incentive plan.</li><li>A genuinely supportive culture that values diversity, curiosity, and getting better every day.</li></ul>

Senior B2B Product Marketing Manager (m/f/d)

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

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senior b2b product marketing manager

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regional content manager

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