Jobily
About the job
As our new Account Manager, you’ll play a key role in helping our retail partners succeed on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
What you’ll be doing
Partner Growth – Drive the commercial growth of existing retail partners by delivering strategic, data-driven performance insights and top-tier consultation.
Portfolio Management – Oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt.
Performance Optimization – Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results.
Campaign Management – Work closely with marketing to design and implement promotional activities that drive demand and maximize partner sales.
Relationship Building – Act as the key contact for appointed accounts, maintaining strong communication, running regular business reviews, and supporting expansion opportunities.
Team Well-being – Foster a positive, supportive work culture where people feel valued, engaged, and motivated to grow.
Mentorship – Mentor and guide junior team members, sharing knowledge and supporting their professional development.
Cross-Functional Collaboration – Ensure smooth communication across functions to align goals and optimize partner performance.
Hands-On Approach – Contribute to building new structures and processes in a growing market, embracing the start-up mindset of rolling up your sleeves when needed.
Our humble expectations
Experience – 5+ years of experience in Account Management, Partnership Management, Portfolio Management, Sales or related roles. Experience in retail, e-commerce, or marketplaces is a plus.
Academic Background - Bachelor’s or Master’s degree in Business, Marketing, Sales, E-Commerce, or a related field is a plus.
Analytical Thinking – A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.
Project Management – Skilled in stakeholder management and process implementation, with a structured approach to delivering impact.
Communication – Excellent interpersonal and business communication skills, with the ability to influence and inspire diverse stakeholders.
Ownership – Proactive, structured, and detail-oriented with a high sense of responsibility and ambition.
Collaboration – Team player with a service-oriented mindset and a “can-do” attitude.
Languages – Fluent in both Greek & English.
Driver license - It is a mandatory requirement.
What we offer
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
📈 Career Growth – Opportunities to learn and develop within Wolt.
🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
🏓Team Activities - Monthly team-building events to strengthen collaboration.
💻Work equipment - We set you up to success with our cutting-edge, work equipment.
On Site
Εταιρικές Πωλήσεις
Permanent
Full Time
About the company
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.