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Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

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Αισθητική / Κομμωτήριο

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Νομικές Υπηρεσίες

Τηλεπικοινωνίες

Φροντίδα Ζώων

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Τέχνες / Πολιτισμός

Αγροτική Παραγωγή

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The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Proven commercial and negotiation expertise, with the ability to close deals effectively.</li><li>Previous experience in an international or matrix organization is highly desirable.</li><li>Analytical thinking, able to interpret data and identify growth opportunities.</li><li>Ability to manage complex accounts, including contract renewals, pricing strategies, and upselling opportunities.</li><li>Customer-centric approach, ensuring exceptional service and satisfaction.</li><li>Strong interpersonal and communication skills to build trust and maintain long-term customer relationships.</li><li>Results-oriented mindset, consistently focused on achieving and exceeding business objectives.</li><li>Team player, capable of collaborating across functions to deliver seamless customer solutions.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning skills.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Account Manager

Your skills<ul><li>min. 1 year experience (or equivalent) in purchasing/procurement</li><li>Previous experience (or equivalent) in commercial role</li><li>C1 English</li><li>Ability to work in ERP/WMS</li><li>Project management knowledge</li></ul>Your tasks<ul><li>Process orders for BAU projects and support new projects’ implementation</li><li>Ensure the goods are procured and delivered at best possible price, within deadline and from most reliable vendors to maximize the margin of a project</li><li>Negotiate prices, terms, and conditions of contracts with strategic vendors and establish relationships with them</li><li>Be responsible for selecting the best vendors</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Buddy program</li><li>Company events</li><li>Health/ Medical insurance</li><li>International job opportunities</li><li>Mobile working</li><li>Staff discounts</li><li>Unlimited employment contract</li></ul>

Procurement Specialist 18645

Your skills<ul><li>18 months of IT experience (or equivalent)</li><li>Ability to build relationships</li><li>Excellent time management skill</li><li>Experience in OS, Apps and H/W installation and troubleshooting depending on project products</li></ul>Your tasks<ul><li>Provide day to day local/remote desktop support</li><li>Handle inbound calls and answer questions</li><li>Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Buddy program</li><li>Company events</li><li>Health/ Medical insurance</li><li>International job opportunities</li><li>Onboarding program</li><li>Staff discounts</li><li>Unlimited employment contract</li></ul>

Onsite Technician 18638

Your skills<ul><li>Previous experience of replacing hardware components (Motherboards, Hard drives, etc).</li><li>Technical certifications such as A+ or Network+ are preferred.</li><li>Willingness to be in a On Call rotation with other team members, including working after hours and weekends.</li><li>Problem solving.</li><li>Customer focus.</li><li>Driving licence.</li><li>English skills.</li></ul>Your tasks<ul><li>&nbsp;Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.</li><li>This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client’s needs and the project’s scope.</li><li>Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.</li><li>Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.</li><li>Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.</li><li>This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.</li><li>Provide day to day support at the customer locations within a geographical region(s).</li><li>Support customers in technical problems they have with their technical equipment. &nbsp;</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Buddy program</li><li>Cafeteria</li><li>Health/ Medical insurance</li><li>Internal career development program</li><li>Onboarding program</li><li>Private use of company car</li><li>Unlimited employment contract</li></ul>

Field Technician 18400

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>Career Level Description&nbsp;Performs routine assignments in the entry level of the Professional Career Band.&nbsp; Uses existing procedures to solve routine or standard problems.&nbsp; Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.&nbsp; Develops competence by performing structured work assignments.&nbsp; Receives instruction, guidance and direction from others.&nbsp;&nbsp;&nbsp;

B2B Talent Acquisition Specialist - German

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>

B2B Talent Acquisition Specialist - French

The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.Description<ul><li>Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email</li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)</li><li>Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices</li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes</li><li>Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies</li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)</li><li>Contribute to maintaining forms and legends documents</li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals</li></ul>Candiate Profile:<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.</li><li>Strong attention to detail.</li><li>Self-starter, sense of urgency and works well under pressure.</li><li>Demonstrated ability to multi-task and meet timelines o deliverables.</li><li>Proficient in Microsoft Office.</li><li>Strong communication skills, both written and verbal.</li></ul>

Quality Analyst - French (C1) and English (C1)

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meetassigned performance targets weekly/monthly/quarterly, ensuring high customersatisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all requiredcustomer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team toresolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performancereviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market andensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<ul><li>Effective client management having a clear view on account and how to maximize</li></ul>revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effectivecoaching and training platform, targeted around customer success and revenue retentionmotions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and externalstakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes,systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater clientsatisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanorPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Team Leader - Polish (C1) + English (C1)

Your Mission: to support new business growth and position Greece as a premier delivery location.As part of the Global Sales &amp; Solutions ecosystem, you will be at the forefront of opportunity management, collaborating cross-functionally to attract, develop, and win new clients. You'll support the end-to-end business development lifecycle, ensuring the Athens Hub is wellrepresented, competitive, and aligned with client needs and global standards.Key Responsibilities:<ul><li>Network with Sales/GAMs/GOMs to promote Greece and Athens as a delivery location</li><li>Track global &amp; local sales pipelines (follow up)</li><li>Collaborate with Global Sales, Solutions, and Delivery teams to align on pricing assumptions and other particularities of opportunities for new business</li><li>Work with cross-functional stakeholders (Legal, Ops, Talent Acquisition, Facilities, PMO, etc.) to facilitate the local response to RFPs/RFIs</li><li>Price local delivery components to create competitive commercial proposals</li><li>Plan and coordinate client and stakeholder visits that showcase our location value proposition</li><li>Deliver high-impact presentations to executive audiences internally and externally, to present Athens’ DNA &amp; competitive advantages</li><li>Monitor new business Revenue and Gross Margin vs budget</li></ul>What You Bring (minimum Requirements):<ul><li>Excellent presentation and communication skills in English.</li><li>Proficiency in tools like Excel and PowerPoint</li><li>Strong analytical and commercial acumen to manage n pricing, budgeting, and RFP responses</li></ul>What You Bring (desirable Requirements):<ul><li>Experience in Salesforce</li><li>Experience in Business Development, Sales Support, Pre-Sales or Commercial Operations</li><li>Experience in a matrix organization with cross-functional teams</li></ul>

Business Development Associate Manager

Join Us as a Dynamic Team Leader with German in Athens!Are you ready to elevate your career with an exciting role in a stunning location? Step into the world of Concentrix Greece and transform your potential into reality!🌟 Why Choose Us? 🌟<ul><li>Stable Future: Secure your career with an&nbsp;indefinite contract&nbsp;and enjoy the stability of 14 salaries per year.</li><li>Financial Growth: Benefit from our&nbsp;competitive remuneration package&nbsp;and&nbsp;monthly performance bonuses.</li><li>Everyday Benefits: Relish daily&nbsp;meal vouchers&nbsp;with Up Hellas Mastercard.</li><li>Comprehensive Health Coverage: Enjoy&nbsp;private health insurance&nbsp;and&nbsp;dental care.</li><li>Global Career Pathways: Explore international career prospects with our&nbsp;Concentrix International Mobility program.</li><li>Vibrant Community: Engage in exciting&nbsp;employee events&nbsp;and immerse yourself in our lively culture.</li><li>Wellness Focus: Access a&nbsp;free gym, partake in wellness activities, and unwind at our&nbsp;rooftop cinema&nbsp;with breathtaking Acropolis views.</li><li>Gourmet Breaks: Savor delicious meals at our&nbsp;state-of-the-art corporate cafeteria.</li></ul>📍 Located in the heart of Athens, this role offers you the chance to work in one of the most beautiful cities in the world.🕒 Working Hours: This position involves rotational shifts between 11 am - 10 pm, Monday through Friday, providing flexibility and work-life balance.📣 Your Role and Impact 📣<ul><li>Lead with Excellence: Oversee and inspire a team of call center associates, driving them towards exceptional performance.</li><li>Coaching and Development: Implement coaching strategies to boost team productivity and morale.</li><li>Performance Management: Develop action plans and ensure service quality meets our high standards.</li><li>Communication: Maintain clear, open channels for team and client interactions.</li><li>Continuous Improvement: Stay ahead with regular training and keep the team informed with effective meetings.</li><li>Advocate for Team Values: Uphold the Concentrix spirit and champion your team’s success.</li></ul>✨ Who We're Looking For ✨<ul><li>Leadership Experience: Previous roles as a Team Leader, Trainer, or Quality Evaluator.</li><li>Industry Expertise: Strong background in BPO or contact centers.</li><li>Driven and Motivated: Passionate about developing and coaching teams to surpass targets.</li><li>Resilient Under Pressure: Capable of managing multiple tasks and delivering results under tight deadlines.</li><li>Sales Savvy: Experience in sales is a plus.</li><li>Bilingual Proficiency: Fluent in German and English (C1/C2 proficiency).</li></ul>Ready to make a difference? Apply now and become a part of our dynamic team of #GameChangers in Athens, where your career meets adventure!Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Team Leader with German - On-site Athens

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b2b talent acquisition specialist - german

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b2b talent acquisition specialist - french

Concentrix Greece

quality analyst - french (c1) and english (c1)

Concentrix Greece

team leader - polish (c1) + english (c1)

Concentrix Greece

business development associate manager

Concentrix Greece

team leader with german - on-site athens

Concentrix Greece

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