Jobily
team leader with german - on-site athens
Concentrix Greece
Αττική
Αττική
On Site
Κέντρο Εξυπηρέτησης / Call Center
Permanent
Full Time
About the job
Join Us as a Dynamic Team Leader with German in Athens!
Are you ready to elevate your career with an exciting role in a stunning location? Step into the world of Concentrix Greece and transform your potential into reality!
🌟 Why Choose Us? 🌟
Stable Future: Secure your career with an indefinite contract and enjoy the stability of 14 salaries per year.
Financial Growth: Benefit from our competitive remuneration package and monthly performance bonuses.
Everyday Benefits: Relish daily meal vouchers with Up Hellas Mastercard.
Comprehensive Health Coverage: Enjoy private health insurance and dental care.
Global Career Pathways: Explore international career prospects with our Concentrix International Mobility program.
Vibrant Community: Engage in exciting employee events and immerse yourself in our lively culture.
Wellness Focus: Access a free gym, partake in wellness activities, and unwind at our rooftop cinema with breathtaking Acropolis views.
Gourmet Breaks: Savor delicious meals at our state-of-the-art corporate cafeteria.
📍 Located in the heart of Athens, this role offers you the chance to work in one of the most beautiful cities in the world.
🕒 Working Hours: This position involves rotational shifts between 11 am - 10 pm, Monday through Friday, providing flexibility and work-life balance.
📣 Your Role and Impact 📣
Lead with Excellence: Oversee and inspire a team of call center associates, driving them towards exceptional performance.
Coaching and Development: Implement coaching strategies to boost team productivity and morale.
Performance Management: Develop action plans and ensure service quality meets our high standards.
Communication: Maintain clear, open channels for team and client interactions.
Continuous Improvement: Stay ahead with regular training and keep the team informed with effective meetings.
Advocate for Team Values: Uphold the Concentrix spirit and champion your team’s success.
✨ Who We're Looking For ✨
Leadership Experience: Previous roles as a Team Leader, Trainer, or Quality Evaluator.
Industry Expertise: Strong background in BPO or contact centers.
Driven and Motivated: Passionate about developing and coaching teams to surpass targets.
Resilient Under Pressure: Capable of managing multiple tasks and delivering results under tight deadlines.
Sales Savvy: Experience in sales is a plus.
Bilingual Proficiency: Fluent in German and English (C1/C2 proficiency).
Ready to make a difference? Apply now and become a part of our dynamic team of #GameChangers in Athens, where your career meets adventure!
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
On Site
Κέντρο Εξυπηρέτησης / Call Center
Permanent
Full Time
About the company
Building a business based on a strong foundation of culture and values.
Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world.
Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands for which we seamlessly design, build, and run the total experience, at scale, across the entire enterprise.
Our Vision
Following our North Star
We will be the greatest customer engagement company in the world, rich in diversity and talent — powered by creativity and technology.
Our Beliefs
Our culture is the heartbeat of who we are
We bring our vision to life through our company culture, extending far beyond what’s visible on our website or in our hallways. Our culture isn’t just words – it’s the guiding principles that our game-changers live by, shaping our decisions every single day.
Our Operating Philosophy
Visibility, velocity, value
Three principles guide the way we operate as a business.
Visibility throughout the organization allows us to quickly see and address problems and opportunities.
Velocity lets us quickly adapt to and anticipate changes in the marketplace and in our clients’ businesses.
Value to our game-changers, clients, and shareholders is considered and upheld in all we do.