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Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for an experienced and talented individual as an&nbsp;Operations Manager&nbsp;to join the award-winning Atlantica Princess in Ialyssos, Rhodes island for the season 2026.Responsibilities<ul><li>Manage all aspects of hotel operations, including front desk, housekeeping, maintenance and food &amp; beverage services.</li><li>Lead, mentor, and develop a diverse staff team to deliver outstanding service.</li><li>Ensure compliance with health and safety regulations and hotel policies.</li><li>Optimize operational efficiency while maintaining budgetary guidelines.</li><li>Analyze guest feedback and implement improvements to enhance the guest experience.</li><li>Collaborate with marketing and sales teams to drive occupancy and revenue.</li><li>Monitor industry trends and competitor performance to identify growth opportunities.</li></ul>&nbsp;Requirements<ul><li>Minimum of 3 years of experience in a similar position</li><li>Food &amp; Beverage oriented and minimum 3 years of experience in this position</li><li>Bachelor’s degree in hospitality management or related field.</li><li>Strong leadership and interpersonal skills.</li><li>Ability to multitask in a fast-paced and dynamic environment</li><li>Proficiency in hotel management software and MS Office.</li><li>Excellent communication skills, both verbal and written</li></ul>&nbsp;Benefits<ul><li>Competitive salary and other benefits</li><li>Advanced opportunities for professional growth</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Operations Manager

Atlantica Hotels &amp; Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. For the 2026 season, we seek an experienced and talented individual to join the award-winning&nbsp;Atlantica Belvedere 5*&nbsp;Hotel in&nbsp;Kos&nbsp;Island as a&nbsp;Guest Experience&nbsp;Manager.&nbsp;POSITION SUMMARY:A Guest Experience Manager is crucial in creating a positive and efficient guest experience. Effective communication, leadership skills, and attention to detail are essential for success in this role.Key job responsibilities:<ul><li>Is present at arrivals and departures.</li><li>Provides an upscale guest service experience to guests throughout their stay.</li><li>Ensures high repeater guests, VIP’s, elderly or women travelling alone and disabled guests receive special recognition and services.</li><li>Handles guest complaints (actively listens) in a timely and courteous manner. Reports major resolved and all unresolved incidents to the Operations Manager / Hotel Manager.</li><li>Works alongside other hotel departments to provide a top-notch experience for guests. Especially the Housekeeping and F&amp;B departments on matters related to arrival time and special requests.</li><li>Has excellent communication with Tour Operator representatives and cooperates with the front Office Manager on all matters affecting guest satisfaction.</li><li>Assists the F&amp;B department in the organisation of any Special Event. Assists guests in planning special occasion events, like proposals, candlelight dinners etc.</li><li>Conducts daily briefings and assigns tasks to Guest Experience team, based on the needs of the daily schedule and checks on the progress.</li><li>Fully aware of the hotel’s daily flow</li><li>Monitors daily enrolments in the Loyalty Program and assist in archiving the targets.</li><li>Handles guest correspondence, including pre-arrival email handling concerning guest requests</li><li>Coordinates weddings in hotels that do not have a designated wedding planner. Is responsible for the planning, correspondence, legal documentation, updating the wedding calendar.</li><li>Checks &amp; replies to reviews and messages on Online Platforms like, TripAdvisor, google, Holidaycheck, Facebook etc.</li><li>Cooperates with HQ Marketing Department and provides material regarding the promotion of the hotel through social media.</li><li>Has excellent knowledge of product specifications</li><li>Take every initiative within her/his responsibilities to ensure that guest’s satisfaction and company’s targets are always met.</li><li>Ensures compliance with health and quality standards as well as company’s policies</li><li>Understanding of all hotel management best practices and relevant laws and have relevant knowledge for implementation of the following systems: ISO 9001; 14001; 22000 &amp; 45001</li></ul>Requirements:<ul><li>Degree in Hospitality Management, Tourism, Business administration or related field is a plus</li><li>Fluency in both Greek and English is required. Additional language skills are a plus</li><li>Excellent knowledge of computer system used by the company, windows and internet facilities</li><li>3 years’ experience in the Hotel Industry in a luxury property, as a Guests Experience officer.&nbsp;</li><li>Excellent knowledge of intercompany software. Word, Excel, Microsoft office and the internet.</li><li>Customer service drive with outstanding communication ad active listening skills</li><li>Excellent problem solving and multitasking skills</li><li>Leadership skills along with the ability to motivate a team into high performance</li><li>Ability to work flexible hours</li><li>Good communication skills both spoken and written.</li><li>Excellent Management skills</li><li>Good organizational skills</li><li>Good promotional and selling skills</li><li>Sales and Marketing knowledge.</li><li>Understands and follows budgeting as directed by the company.</li><li>Excellent Supervision abilities</li><li>Any other matter related to the maximization of financial and quality results of his/her department.</li></ul>&nbsp;Benefits:<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Guest Experience Manager

Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We seek to employ the position of&nbsp;Risk and Compliance Lead&nbsp;in the islands of Rhodes and Crete for the season 2026.&nbsp;Position:&nbsp;Risk and Compliance Lead Locations:&nbsp;Crete (Heraklion) &amp; RhodesEducation Requirements &amp; Skills:<ul><li>University Diploma or Degree.</li><li>Fluent in English (spoken and written).</li><li>Previous hotel operations experience is an advantage.</li><li>Excellent communication, organizational, and analytical skills.</li><li>Strong attention to detail and ability to work independently.</li></ul>Experience, Qualifications &amp; Certification Requirements:<ul><li>Background in Food Technology, Biology, Chemical Engineering, or related fields.</li><li>Experience with management system implementation (ISO 9001, 22000, 14001,45001, Travelife ) is a plus.</li><li>Basic training in ISO 9001, 14001 &amp; 22000 management systems</li><li>Internal audit experience and strong auditing skills.</li><li>Good knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).</li><li>Knowledge of local and international health, safety, and environmental regulations is advantageous.</li></ul>Key Responsibilities:<ul><li>Implement, monitor, and maintain Risk Management and Compliance programs across hotel operations.</li><li>Conduct regular audits to ensure adherence to company policies, processes and procedure, international and legal requirements.</li><li>Perform H&amp;S risk Assessment, identify potential risks and propose corrective actions or preventive measures.</li><li>Lead Food Safety, Health &amp; Safety, and Environmental Management initiatives within hotel based on group guidelines.</li><li>Prepare reports and presentations for management highlighting compliance status, risks, and mitigation plans.</li><li>Carry out daily and monthly duties as per Wavemaker Hospitality group procedures</li><li>Coordinate with hotel managers and staff to ensure consistent application of procedures.</li><li>Train staff on compliance, food safety, health and safety, emergency, and sustainability</li><li>Monitor and report on emerging industry regulations and trends to ensure company compliance.</li><li>Collaborate with cross-functional teams to improve processes and reduce risks.</li></ul>What We Offer:<ul><li>Comprehensive training on company processes and procedures.</li><li>Opportunity for professional growth and career development.</li><li>Secure employment with a stable company.</li><li>Pleasant and supportive work environment.</li><li>Continuous support and guidance throughout employment.</li><li>Accommodation (where applicable), competitive salary package, and benefits as per Greek legislation.</li></ul>Application Instructions:<ul><li>Only candidates meeting the above qualifications will be contacted.</li><li>All CVs will be treated with strict confidentiality.</li></ul>

Risk and Compliance Lead Rhodes 

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.Position: Front Office Agent Location: AMOH Hotel Department: Rooms DivisionAbout the Role As a Front Office Agent, you will be the first point of contact for our guests, delivering warm, anticipatory, and personalised service in line with Marriott standards. You will ensure a seamless check-in and check-out experience, handle guest requests with professionalism, and represent the welcoming spirit of AMOH Hotel.Key Responsibilities<ul><li>Welcome guests and provide efficient, courteous check-in / check-out services</li><li>Handle room assignments, payments, and guest queries</li><li>Deliver personalised service and resolve issues promptly to ensure guest satisfaction</li><li>Coordinate with Housekeeping, Concierge, and other departments</li><li>Maintain accuracy in reservations and guest profiles</li><li>Follow Marriott brand standards in grooming, communication, and service delivery</li></ul>Requirements&nbsp;<ul><li>Previous experience in Front Office within a 4–5 star hotel preferred</li><li>Excellent communication skills in English (additional languages an advantage)</li><li>Customer-service mindset and positive attitude</li><li>Familiarity with PMS systems (Opera)</li><li>Ability to work in shifts, including weekends and holidays</li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization.</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Front Office Agent

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.Position: At Your Service Agent Location: AMOH Hotel Department: Rooms DivisionAbout the Role As an At Your Service Agent, you will be responsible for managing all guest calls and requests with efficiency, courtesy, and genuine hospitality. Acting as the central point of contact, you ensure that every request is handled with accuracy and delivered in a timely manner according to Marriott service standards.Key Responsibilities<ul><li>Answer all internal and external calls in a professional and friendly manner</li><li>Process guest requests and coordinate with operational departments</li><li>Handle wake-up calls, guest inquiries, and complaints</li><li>Log, track, and follow up on all requests to completion</li><li>Provide accurate information about hotel services and local attractions</li><li>Uphold Marriott communication and service etiquette</li></ul>Requirements&nbsp;<ul><li>Previous customer service or call-center experience; hotel experience preferred</li><li>Excellent telephone etiquette and communication skills</li><li>Strong organisational skills and attention to detail</li><li>Ability to multitask in a fast-paced environment</li><li>Fluency in English; additional languages are a plus</li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization.</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | At Your Service Agent

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.Position: Bell Boy / BellmanLocation: AMOH Hotel Department: Guest ExperienceAbout the Role As a Bell Boy, you are responsible for delivering friendly, welcoming, and attentive service from the moment guests arrive. You will assist with luggage, transportation, and directional support, ensuring guests are guided smoothly through their AMOH Hotel experience.Key Responsibilities<ul><li>Welcome guests at the entrance and assist with luggage</li><li>Escort guests to their rooms and explain hotel services</li><li>Deliver messages, packages, and amenities</li><li>Handle transportation arrangements and assist with taxis, valet, or parking</li><li>Maintain the lobby area and ensure a clean, organised environment</li><li>Support Concierge and Front Office operations when needed</li></ul>Requirements<ul><li>Previous experience in a luxury hotel environment is an advantage</li><li>Positive attitude, strong customer service orientation</li><li>Professional grooming and communication skills</li><li>Physical ability to lift and move luggage</li><li>English language required; additional languages beneficial</li></ul>Benefits<ul><li>Accommodation (if necessary) and board.</li><li>Social insurance and other benefits according to Greek legislation.</li><li>Opportunities to participate in professional training and development programs.</li><li>Work in a multicultural and dynamic environment.</li><li>Excellent career advancement opportunities within the organization.</li></ul>

AMOH, a Luxury Collection Resort, Rhodes | Bellman

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Rooms Division Manager

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to hr@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Reservations Manager

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας&nbsp;Sol by Meliá Cosmopolitan&nbsp;4* στην Ιαλυσό Ρόδου:ΥΠΑΛΛΗΛΟ ΤΜΗΜΑΤΟΣ ΣΥΝΤΗΡΗΣΗΣ για την απογευματινή βάρδιαΑπαιτούμενα προσόντα και δεξιότητες:<ul><li>Ειδικότητα ηλεκτρολόγου ή υδραυλικού</li><li>Ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Ικανότητα σωστής επικοινωνίας</li><li>Ευχέρεια στην κίνηση</li><li>Εμπειρία σε αντίστοιχη θέση θα θεωρηθεί πρόσθετο προσόν</li></ul>&nbsp;Καθήκοντα και αρμοδιότητες:<ul><li>Εργασίες καθημερινής συντήρησης σε δωμάτια πελατών και λοιπές εγκαταστάσεις του ξενοδοχείου</li><li>Συνεργασία με τα υπόλοιπα μέλη του τμήματος συντήρησης</li></ul>&nbsp;Προσφέρονται:<ul><li>Πολύ καλές απολαβές</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li><li>Δυνατότητες επαγγελματικής εξέλιξης</li></ul>Οι ενδιαφερόμενοι καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΥΠΑΛΛΗΛΟΣ ΣΥΝΤΗΡΗΣΗΣ - Cosmopolitan

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας&nbsp;Sol by Meliá COSMOPOLITAN 4*&nbsp;στην Ιαλυσό Ρόδου:Υπάλληλο υποδοχής / Front office agentΑπαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πολύ καλή γνώση αγγλικών - γερμανικών - γαλλικών</li><li>Πολύ καλή γνώση υπολογιστών (MS Office, email, internet)</li><li>Πτυχίο Σχολής Τουριστικών Επαγγελμάτων θα θεωρηθεί επιπλέον προσόν</li><li>Ευχάριστη προσωπικότητα και ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Άριστες δεξιότητες εξυπηρέτησης πελατών και επικοινωνίας</li><li>Ικανότητα στη διαχείριση αιτημάτων και παραπόνων</li><li>Εστίαση στην ικανοποίηση των πελατών και στην παροχή υπηρεσιών υψηλής ποιότητας</li><li>Επαγγελματική συμπεριφορά και εμφάνιση</li></ul>&nbsp;Καθήκοντα και αρμοδιότητες:<ul><li>Καλωσορίζει τους πελάτες και τους ενημερώνει για τις παροχές και τις εγκαταστάσεις του ξενοδοχείου</li><li>Διεκπεραιώνει αποτελεσματικά τις αφίξεις και τις αναχωρήσεις των πελατών</li><li>Ενημερώνει τους πελάτες για τα σημεία ενδιαφέροντος της περιοχής</li><li>Απαντά σε αιτήματα πελατών</li><li>Επικοινωνεί με όλα τα τμήματα για την διεκπεραίωση απαιτούμενων εργασιών και αιτημάτων των πελατών</li><li>Συνεργάζεται στενά με το τμήμα οροφοκομίας και το τμήμα συντηρήσεων</li></ul>&nbsp;Προσφέρονται:<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Συμμετοχή σε πρόγραμμα ιδιωτικής ασφάλειας υγείας</li><li>Γεύματα εντός του ξενοδοχείου</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li><li>Δυνατότητες επαγγελματικής εξέλιξης</li></ul>Οι ενδιαφερόμενοι/ες&nbsp;καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

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