amoh, a luxury collection resort, rhodes | front office agent

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.

Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.

Position: Front Office Agent
Location: AMOH Hotel
Department: Rooms Division

About the Role
As a Front Office Agent, you will be the first point of contact for our guests, delivering warm, anticipatory, and personalised service in line with Marriott standards. You will ensure a seamless check-in and check-out experience, handle guest requests with professionalism, and represent the welcoming spirit of AMOH Hotel.

Key Responsibilities

• Welcome guests and provide efficient, courteous check-in / check-out services

• Handle room assignments, payments, and guest queries

• Deliver personalised service and resolve issues promptly to ensure guest satisfaction

• Coordinate with Housekeeping, Concierge, and other departments

• Maintain accuracy in reservations and guest profiles

• Follow Marriott brand standards in grooming, communication, and service delivery

Requirements

• Previous experience in Front Office within a 4–5 star hotel preferred

• Excellent communication skills in English (additional languages an advantage)

• Customer-service mindset and positive attitude

• Familiarity with PMS systems (Opera)

• Ability to work in shifts, including weekends and holidays

Benefits

• Accommodation (if necessary) and board.

• Social insurance and other benefits according to Greek legislation.

• Opportunities to participate in professional training and development programs.

• Work in a multicultural and dynamic environment.

• Excellent career advancement opportunities within the organization.