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The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Proven commercial and negotiation expertise, with the ability to close deals effectively.</li><li>Previous experience in an international or matrix organization is highly desirable.</li><li>Analytical thinking, able to interpret data and identify growth opportunities.</li><li>Ability to manage complex accounts, including contract renewals, pricing strategies, and upselling opportunities.</li><li>Customer-centric approach, ensuring exceptional service and satisfaction.</li><li>Strong interpersonal and communication skills to build trust and maintain long-term customer relationships.</li><li>Results-oriented mindset, consistently focused on achieving and exceeding business objectives.</li><li>Team player, capable of collaborating across functions to deliver seamless customer solutions.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning skills.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Account Manager

B2B Cosmote is looking for an Account Manager SME based in Rhodes.&nbsp;Duties &amp; Responsibilities&nbsp;The ideal candidate will:&nbsp;<ul><li>Promote OTE Group's products and services by identifying the needs of Small and Medium-Sized Business (SMB) customers to provide tailored telecommunication solutions.</li><li>Deliver high-level customer service and support, building long-term relationships of trust.</li><li>Expand our customer network by promoting our services and products.</li></ul>&nbsp;Required Skills&nbsp;<ul><li>High school Diploma</li><li>Professional experience in Sales</li><li>Completed military obligations (for male candidates)</li><li>Valid driving license</li><li>Good command of the English language (Lower)</li><li>Excellent communication and negotiation skills.</li><li>Passion for Technology</li></ul>

Account Manager (Ρόδος)

The Key Account Manager drives sustainable growth by strategically managing complex, multi-site key accounts through high-level customer consultation, on-site engagement, and long-term partnership development.The Key Account Manager is responsible for the strategic management and development of assigned key accounts, driving sustainable growth through long-term partnerships and value-based solutions. These accounts are Large &amp; Complex E&amp;I Accounts in the sense that they are part of a larger group of companies and operate in complex processes with multiple departments. The role requires the delivery of professional field sales and high-level customer consultation across assigned customers nationwide within the target industry, with a strong focus on on-site engagement and relationship building. This includes regular coverage of Korinthos, Attica, Voiotia, and Volos for 3–5 days per month, with overnight stays as required to effectively support customer needs and business development.What You'll do<ul><li>Manage and strategically develop defined key accounts in both regular and project business, including products, services and software solutions.</li><li>Providing efficient solutions and technical support on construction or production sites backed by our innovative range of products and services.</li><li>Beyond managing the primary sold-to accounts on the platform, the Key Account Manager is also responsible for identifying, mapping, and developing all associated ship-to customers within the facilities linked to those accounts. This includes building relationships with relevant stakeholders, understanding site-specific needs, and driving tailored solutions and incremental sales across the broader customer network.</li><li>Work across multiple departments within these customers and collaborate internally with colleagues (materials management, logistics, credit, marketing, technical services, customer service) in MO Greece and abroad.</li></ul>What You’ll Bring<ul><li>Bachelor degree in engineering or economics or similar field.</li><li>At least 3 years of experience in sales related to industrial, energy, construction, or similar sector.</li><li>Demonstrated ability to understand complex customer requirements, develop tailored value based solutions, and drive strategic customer engagements.</li><li>Strong organizational skills with a structured, proactive, and independent work style, focused on achieving targets and driving outcomes.</li><li>Very good level of English.</li><li>Willingness to travel regularly within the assigned territory to support field sales and customer consultations.</li><li>Valid driving license.</li><li>Experience with personal computers is required, particularly in utilizing software like Microsoft Outlook, Power Point Presentations, Microsoft Excel</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Key Account Manager

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

Everllence Hellas Ltd. is looking for an&nbsp;Account Manager for our offices in Piraeus.The Account Manager duty is to handle and to be responsible for a specific number of customer accounts in the Greek territory and will promote product and service portfolio for all Strategic Business Units represented by&nbsp;Everllence Hellas.Your responsibilities include<ul><li>Developing and implementing strategic plans for assigned accounts, in line with company objectives, to grow revenue in a profitable and sustainable way both short and long term.</li><li>Organize meetings, presentations and demonstrations to Business customers promoting epic services.</li><li>Promoting and Selling Diesel Engine Components, Upgrade Systems, Academy courses, technical service and similar packages</li><li>Prepare and provide required sales documentation and promotional material to customers.</li><li>Coordinating with functional groups and different levels of employees throughout the global organization to effectively and professionally achieve results</li><li>Meeting annual sales targets plus other Key performance indicators</li><li>Following up on sales quotations, negotiating and visiting customers based on a weekly plan and company processes</li><li>Closely liaising with ship owner and vessel management companies, handling their questions and disputes, and providing technical support in coordination with technical department</li><li>Resolving conflicts and providing solutions to customers in a timely manner</li><li>Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.</li><li>Conduct all sales activities with the highest degree of professionalism and integrity.</li><li>Assist in structuring business channel’s strategy and recommend ideas to enhance market competitiveness.</li><li>Identification of new business opportunities through market analysis and customer feedback</li><li>Identifying and developing prospect opportunities for the complete portfolio of products and services</li></ul>You can help us with these qualifications<ul><li>University degree in Marine or Mechanical Engineering</li><li>Minimum 5 years of Sales experience, preferably in Maritime industry or multinational company therefore Strong customer-focus and sales-driven</li><li>Knowledge of diesel engine(s)&nbsp;</li><li>Strong interpersonal, communication, influencing and negotiation skills</li><li>Autonomy and proactiveness capacity</li><li>Good analysis and problem-solving capacity</li><li>Good team work and corporation skills</li><li>Master or Business Management Degree will be considered an asset</li><li>Excellent knowledge of MS Office applications</li><li>Excellent command of English language, oral and written</li></ul>Benefits &amp; Learning OpportunitiesWe offer you a fun and challenging job in a driven and exciting environment. We are a team that have a corporate culture and a flexible working environment. Everllence offers great opportunities to develop and grow on a professional and personal level.

As a Service Sales Representative at Otis, you will play a pivotal role in driving business growth by managing existing customer relationships, acquiring new clients, and promoting modernization and repair solutions. This is a dynamic, customer-facing role that combines strategic sales planning with hands-on relationship management.Key Responsibilities<ul><li>Portfolio Management: Maintain and grow a portfolio of elevator and escalator service contracts by fostering strong, long-term relationships with existing customers.</li><li>Business Development: Identify and pursue new business opportunities to expand our service portfolio, actively promoting Otis’ service and modernization offerings.</li><li>Customer Engagement: Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution of issues.</li><li>Sales Execution: Drive sales of modernization and repair solutions through proactive networking, participation in bids and tenders, and strategic outreach.</li><li>Strategic Planning: Develop and implement a personal sales strategy to meet and exceed sales targets while ensuring profitability.</li><li>Sales Tools &amp; Reporting: Utilize Otis’ sales platforms to manage your pipeline, track opportunities, and forecast results accurately.</li><li>Negotiation &amp; Closing: Lead sales negotiations, close deals, and ensure timely payment collection.</li><li>Team Collaboration: Work closely with fellow sales representatives and field teams to deliver seamless customer service and operational excellence.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>2–3 years of experience in consultative sales of technical products or services.</li><li>Strong customer orientation with excellent interpersonal and communication skills.</li><li>High level of commitment, reliability, and a results-driven mindset.</li><li>Ability to thrive in a fast-paced, complex corporate environment.</li><li>Fluent in Greek and proficient in English.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Sales Representative

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

The Direct Retail Account Management Executive has a crucial as he / she is the primary point of contact between the existing customer and Ayvens. He/She provides customer support, planning and implementation expertise for the account. He/She will also have the opportunity to further develop the relationship with our clients, focus in proactive sales process that invests time into understanding the overall picture of an account and leverage the information to build influence and sales over timeResponsibilities:<ul><li>Client oriented approach - actively listen to the customers and provide them with the best possible offer/solution that suits their needs.</li><li>Proactive contact with customers in order to renew our cooperation</li><li>Focus on the result and ensure to maximize the sales renewal rate.</li><li>Exhibit high level of ownership and close monitor all the required steps to manage the overall relationship.</li><li>Act as a customers’ advocate within the organization by working to build consensus and effectively handle complaints to keep them satisfied.</li><li>Use judgement to identify, trouble-shoot and resolve day to day tasks. Get involved whenever it is needed, even in non-selling activities.</li><li>Work with speed and agility to learn everything about our clients so that we will be able to serve them better</li><li>Keep abreast of the latest developments and trends in the Fleet Management and Automotive Industry</li><li>Keen to influence and to contribute to technical development and overall improvement of our processes in own or other related business areas and of our services.</li><li>Implementation of Ayvens loyalty plan and annual plan of visits</li></ul>Required Knowledge &amp; Qualifications:&nbsp;Hard Skills:&nbsp;<ul><li>University Degree (preferably in Economics, Business or Finance).&nbsp;</li></ul><ul><li>Professional experience with a minimum of three (3) years in an equivalent level, preferably in B2B services.&nbsp;</li><li>Very Good knowledge of MS Office (Excel, PowerPoint).&nbsp;</li><li>Excellent communication skills both written and oral.&nbsp;</li><li>Adequate knowledge of Automotive industry.&nbsp;</li><li>Very good command of the English language.&nbsp;</li></ul>Soft Skills:&nbsp;<ul><li>Customer Service Mentality.&nbsp;</li><li>Effective on rapport building.&nbsp;</li><li>Challenger with strong negotiation skills.&nbsp;</li><li>Analyze conflicting situations and take action.</li></ul><ul><li>Ability to present effectively.&nbsp;</li><li>Ability to use common sense in problem solving.&nbsp;</li><li>Ability to work under pressure and take decisions quickly.&nbsp;</li></ul>

Account Management Executive

As a Lead Generation Specialist (m/f/d) you play an important role of our Sales Team to open up the Greek market for our own Security Software solutions, Cyber Security solutions and Managed Services. You will be the first point of contact that will generate warm leads for our Account Managers to turn into sales. The following activities are within your area of responsibility:<ul><li>As part of our internal telephone acquisition team, you will promote our services and products in the areas of Cyber Security and Managed Services.</li><li>You will be responsible for inspiring potential customers about DTS as a long-term managed service provider and acquiring new B2B customers.</li><li>You are passionate in generating leads, growing the sales pipeline and hunting for new opportunities.</li><li>You actively support our Account Managers and coordinate the corresponding appointments.</li><li>In addition, you invite our customers to events and are responsible for the continuous maintenance of our CRM database.</li></ul>Your Profile<ul><li>Great interest in modern IT.</li><li>Enjoy communicating with customers by telephone.</li><li>Initial practical experience in telephone sales is desirable.</li><li>Strong communication skills as well as a high customer service orientation.</li><li>Solution-oriented way of thinking.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Lead Generation Specialist (m/f/d)

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in our “Corporate Sales team”.You have a challenging mission for:fostering strong relationships with our corporate clients, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>&nbsp;

Corporate Sales Account Manager

As a Hilti Store representative, you’ll look after our retail site in Marousi, serving local clients ranging from sole traders to large construction projects. It’s a busy, hands-on role, where you’ll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You’ll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future. Between serving customers, you’ll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories. Also you will be responsible for carrying out the processes relative to our Peak on Demand and Loan Tool services. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales. • Customer Engagement: Welcome customers and prospects, fostering strong business relationships to build and maintain loyalty. • Exceptional Customer Service: Deliver the highest level of service through efficient order fulfillment, expert product knowledge, and personalized consultation. • Inventory and Order Management: Effectively manage product inventory, ensure smooth order flow, and optimize inventory steering to meet demand. • Team Collaboration: Build and maintain strong relationships with managers and team members to ensure seamless operations and a supportive work environment. • Customer Consultation: Provide individualized service by demonstrating and explaining the full range of products and services. • Product Presentation and Campaign Execution: Present products in a customer-oriented and professional manner while implementing and supporting marketing campaigns effectively. • Process Coordination: Execute and coordinate all essential operational processes. •Proactive Customer Outreach: Initiate proactive calls to engage with the existing customer base, ensuring continuous relationship building. • Inter-Store Support: Provide coverage and support for other Hilti Stores when required, demonstrating flexibility and teamwork. • Lead Generation: Identify potential leads and create actionable tasks based on customer interactions and insights.What You’ll Bring<ul><li>Bachelor’s degree, ideally in Business Administration, Marketing, or a related field</li><li>Retail/sales experience is highly preferred</li><li>Passionate about exploring and promoting new technological solutions</li><li>Strong communication skills with a personable, energetic approach</li><li>Proven ability to meet and exceed goals while building long-lasting client relationships</li><li>Proactive, collaborative, and team-oriented</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Hilti Store Representative - Marousi

Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience&nbsp;Required:• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.&nbsp;Preferred:• Catering sales experience.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing Sales Activities• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).• Manages the sales efforts for the property including local corporate and social catering.• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.• Understands the overall market (e.g.,competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.• Closes the best opportunities for the property based on market conditions and property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.• Designs, develops and sells creative catered events.• Maximizes revenue by up-selling packages and creative food and beverage.• Manages catering sales revenue and operation budgets, and provides forecasting reports.• Develops menus that drive sales.• Assists with selling, implementation and follow-through of catering promotions.• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Participates in and practices daily service basics of the brand (e.g.,,Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.&nbsp;Building Successful Relationships• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.&nbsp;

Catering Sales Executive (NE)

You will provide technical support for SOFTONE Prosvasis applications to end customers, offering daily advisory services based on their needs. Additionally, you'll manage requests and proposals for customer improvements regarding application usage and evolution.Your contribution to the success of the team<ul><li>Providing technical support for Prosvasis applications to end customers</li><li>Daily servicing and provision of advisory services according to customer needs</li><li>Managing requests/proposals for customer improvement regarding the usage and evolution of applications</li></ul>Your Qualifications &amp; Competencies<ul><li>Degree in Economics/Accounting</li><li>Good knowledge of tax and labor legislation, as well as the ability to monitor and absorb their continuous changes</li><li>Experience in a similar support position for accounting &amp; payroll applications will be considered an additional asset</li><li>Excellent communication skills</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Payroll Support Consultant

As a&nbsp;Contact Center Agent,&nbsp;you will be responsible for:<ul><li>Answer inbound and outbound calls in a timely and friendly manner</li><li>Manage the incoming chat</li><li>Identify customers needs, clarify information, provide solutions and manage complaints</li><li>Manage and process customers’ requests in collaboration with other departments</li><li>Collect lead for prospective/existing customers</li><li>Manage the emails and check of supporting documents</li></ul>Knowledge, Skills &amp; Experience<ul><li>Lyceum, IEK, BSc degree</li><li>Previous experience in insurance industry/ customer support role/customer service or equivalent</li><li>Computer use competency (MS Office/ CRM system)</li><li>Excellent knowledge of English language</li><li>Certification (level A) for the provision of insurance advisory services will be considered a plus</li><li>Strong communication, negotiation and interpersonal skills</li><li>Customer focus and adaptability to different personality types</li><li>Flexibility and adaptability in performing additional tasks where needed</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>Continuous training and development opportunities</li></ul>

Contact Center Agent

The right candidate will ensure high level of customer satisfaction and organic business growth by working as the conduit between customers, sales team and across the organisationCollaborates with the sales team, supply chain and the customers to understand/support their needs to continuously improve service.Position is based at Kryoneri AttikisPossibility to commute to Mandra Attikis should be considered.&nbsp;Hybrid work modelKey Accountabilities and Responsibilities<ul><li>Registers and confirms customer orders, until delivery</li><li>Collaborates daily with 3PL for on time order deliveries</li><li>Registers DNs and issues invoices &amp; relevant order documentation</li><li>Actively contributes to the implementation of market-oriented and project-related activities in support of business objectives and of customer requirements</li><li>Provides information and documentation to customers with a high degree of focus on quality and consistency.</li><li>Maintains and updates customer price list.</li><li>Update CRM / ERP with customer related data &amp; activities.</li><li>Participates in business reviews, both internally and with the customer, to ensure total commitment to customer satisfaction.</li><li>Supports supply chain in stock optimization, proactively puts in place active selling actions, and solve logistics issues.</li><li>Supports the Sales teams in CRM sales pipeline management to achieve the target and give proper input to IBP cycle.</li><li>Acts as point of contact between internal teams and the customer.</li><li>Receives, reviews and responds to (or escalates) the various requirements coming from customers, and acts as first-line helpdesk actively contributing to solution creation.</li><li>Provides information to customers regarding general information about product availability, point of purchase, next port information, etc.</li><li>Collaborates with the Marketing and Technical teams to ensure that Customer and market needs are communicated internally.</li><li>Make proposals for improvements on work processes.</li><li>Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations</li></ul>Education/Experience/Skills &amp; CompetencesEducation, diplomas and professional permits<ul><li>Business Administration degree</li></ul>&nbsp;Experience<ul><li>Experience in customer service in B2B environment will be an asset</li></ul>&nbsp;Language Skills<ul><li>Very good English</li></ul>&nbsp;IT Skills<ul><li>MS Office, SAP, ERP</li></ul>&nbsp;Competences<ul><li>Teamwork</li><li>Strong client-facing and communication skills</li><li>Problem- solving</li><li>Proactivity</li><li>Self-driver</li><li>Able to build and maintain strong relationships from a remote position without direct physical interaction.</li><li>Continuous improvement mindset</li></ul>

Customer Service Representative

Intellectica is recruiting an experienced&nbsp;Dispatch Manager&nbsp;on behalf of a dynamic and well-established freight forwarding company specializing in road logistics solutions across Greece and key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and optimizing daily transportation planning and dispatch operations.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Planning and dispatching daily transport schedules for road freight operations, ensuring timely and cost-efficient deliveries</li><li>Monitoring transport progress and updating internal systems to reflect accurate movement statuses</li><li>Communicating proactively with customers regarding schedules, delays, and delivery confirmations</li><li>Managing and maintaining transport documentation, waybills, and compliance with regulatory requirements</li><li>Collaborating with internal departments such as customer service and accounting to streamline processes</li><li>Identifying and addressing any deviations from planned routes or service standards</li><li>Contributing to continuous improvement initiatives aimed at enhancing dispatch efficiency and customer satisfaction</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of&nbsp;5 years&nbsp;of experience in a dispatch or transport coordination role within the freight forwarding or logistics sector</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Strong understanding of road freight operations, routing, and transport regulations</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Dispatch Manager int-0321

Currently, we are searching to hire a Head of Logistics who will be responsible for day-to-day management of logistics, warehouse and external customer service teams’ operations and for order management, transportation and import of goods.<h2>During your day you will:</h2><ul><li>Oversee and actively participate in&nbsp;warehouse, logistics and external customer service operations of Core Innovations and propose&nbsp;improvement initiatives to leadership.</li><li>Develop and implement strategic initiatives to optimize logistics and warehouse processes, reduce costs, and improve efficiency.</li><li>Be responsible for coordinating warehouse operations and ensure adherence to QHSSE regulations and standards.</li><li>Ensure timely and accurate delivery of goods to customers by coordinating with internal teams, suppliers, logistics and 3PL partners.</li><li>Oversee the transportation and customs clearance processes for all imports performed by Coral Innovations as well as negotiate contracts with transportation suppliers for inbound and outbound deliveries.</li><li>Ensure timely resolution of operational issues from order to delivery, regarding all orders (e-shop and B2B), including returns and complaints from the customers.</li><li>Collaborate with external Customer Service team to identify consumer pain points and develop initiatives for enhancing the consumer experience.</li><li>Monitor and analyze Section’s performance and business key performance indicators (KPIs) to assess the effectiveness of logistics and warehouse operations and drive continuous improvement efforts.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.</li><li>MBA or master’s degree with relevant specialization would be considered a plus.</li><li>At least 5 years of experience in Logistics &amp; Supply Chain Operations preferably&nbsp;in warehouse management&nbsp;</li><li>Experience in inventory management and supply negotiations</li><li>Understanding of supply chain management principles and practices</li><li>Proficiency in logistics and supply chain management software, tools</li><li>Knowledge of negotiation techniques and strategies for vendor agreements</li><li>Excellent communications skills both verbal and written, in Greek and English languages.</li><li>Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, etc).</li><li>Excellent negotiation and ability to build relationships with internal and external partners</li><li>Strong interpersonal and collaboration skills</li></ul>&nbsp;

Head of Logistics

As an Account Manager – German Market (m/f/d), you will be responsible for the identification and proactive acquisition of medium-sized and large customers in the German market. Leveraging our know-how and experience across Germany, you will be responsible to drive revenue growth through sales in the areas of Cloud, Cyber Security and Managed Services. The following activities are within your area of responsibility:<ul><li>New customer acquisition and strategic development of established customer relationships.</li><li>Planning and conducting consulting and sales meetings.</li><li>Coordination and processing of business transactions.</li><li>Conception and implementation of campaigns as well as participation in events and trade fairs.</li><li>Continuous optimization of sales processes together with your team.</li><li>Close cooperation with technical colleagues and specialist departments.</li></ul>Your Profile<ul><li>Sales talent with practical experience (at least two years).</li><li>Great interest in building new customer relationships.</li><li>Up-to-date IT industry knowledge, ideally with a focus on cyber security.</li><li>Very good knowledge of German and English, both written and spoken.</li><li>Strong communication and negotiation skills with a customer-oriented mindset.</li><li>Passion for selling services with a high degree of proactivity and willingness to travel.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)&nbsp;</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

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