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At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

At Vestas, we #PowerTheSolution – Can you?&nbsp;Region MED &gt; SBU MED Service &gt; Kozani&nbsp;In the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our commitment to safety standards.&nbsp;Responsibilities&nbsp;<ul><li>Work to the highest safety and environmental standards whilst ensuring that service targets are met</li><li>Carry out periodic service inspections in accordance with Vestas' specifications alongside both electrical, mechanical, and hydraulics component replacement and troubleshooting</li><li>Ensure a smooth operation of our turbines and use of our systems within condition monitoring and remote control</li><li>Maintain an efficient service vehicle and well-stocked warehouse by ordering materials, tools, and spare parts when needed</li><li>Assemble components and main components according to current rules or work instructions, if necessary, making use of internal or external cranes</li><li>Motivated contact with customers regarding completed and upcoming service and repairs</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Obtained technical education in Electric Engineering, Automation or Mechanical Engineering</li><li>Relevant experience in electromechanical maintenance would be an asset, preferably in wind industry.</li><li>Driving license.</li></ul>&nbsp;Competencies&nbsp;<ul><li>Able to read and write English</li><li>A significant understanding of and commitment to the highest standard of health and safety in the work environment</li><li>Ability to climb a wind turbine and perform tough physical work in heights as well as in various weather conditions</li><li>Open to travel to other sites when required</li><li>Enjoy working in teams and communicating with numerous stakeholders; you will work closely with others in the field but also connect with the wider business</li><li>Solutions-oriented and well organized in your work</li></ul>

Service Technician - Kozani

What You’ll Do as a Marine Electronics Field Engineer:- Hands-On Work with Marine Technology: Install, service, troubleshoot and audit cutting-edge marine electronics equipment like navigation, communication, and safety systems.- Be the Solution Expert for Clients: Work closely with customers onboard, providing professional support.- Contribute to Our Service Excellence: Maintain detailed service reports, updating our management team and helping us consistently deliver top-quality service.- Grow with Industry Innovations: Stay current on industry advancements, products, and best practices, bringing the latest insights and skills to the job.- Ensure Safety and Compliance: Operate with a high level of safety and compliance with industry regulations and company standards.&nbsp;What We’re Looking For:- Passion for Marine Electronics: Experience is great, but a willingness to learn and a commitment to the marine field are equally important.- Basic Knowledge in Electronics: Familiarity with technical equipment or a background in electronics is a plus—whether gained through work, studies, or self-learning.- Adaptability and Problem-Solving Skills: A flexible mindset and an ability to think on your feet are key, whether in routine maintenance or unexpected troubleshooting.- Communication Skills: Proficiency in English is essential to communicate clearly with clients, partners and authorities.- Willingness to Travel: Onboard work is involved, offering you the chance to visit customers’ vessels and experience life onboard, always under the highest safety measures.&nbsp;What TNL Group Offers You:At TNL, we’re committed to helping our team members thrive. You’ll work in an environment that promotes teamwork, continuous learning, and hands-on experience. We offer competitive pay and benefits package, along with plenty of opportunities for growth and professional development, from training programs to mentorship.&nbsp;Whether you’re taking the first step in your career or seeking a fresh opportunity, TNL Group welcomes you to join a company that values innovation, expertise, and a passion for Marine Electronics.

Marine Electronics Field Engineer

As a Maintenance Supervisor, you will lead a team of technicians to deliver safe, high-quality, and timely service. You’ll maintain strong customer relationships, drive operational excellence, and use digital tools to boost performance and efficiency.Key Responsibilities<ul><li>Lead and coach the maintenance team to deliver excellent service</li><li>Manage customer relations, ensuring satisfaction and proactive communication</li><li>Use digital tools to monitor performance and streamline processes</li><li>Provide technical oversight and troubleshoot complex issues</li></ul>What We’re Looking For<ul><li>Experience supervising teams in maintenance, field service, or similar roles in technical industry</li><li>Experience in sales will be considered an asset</li><li>Strong digital mindset and willingness to use mobile tools</li><li>Excellent communication skills in Greek and English</li><li>Customer-focused, proactive, and problem-solving attitude</li><li>Valid B driving license and readiness to travel locally</li></ul>What We Offer<ul><li>Full-time, permanent role in a global company</li><li>Company car, smartphone, and laptop (for work and personal use)</li><li>Career development and international training opportunities</li><li>Competitive salary and bonus</li></ul>Apply NowApply via the link or contact katalin.nagy@kone.com for more details.Γίνετε Μέλος της KONE ως Επιβλέπων Συντήρησης στην Καλαμάτα, ΕλλάδαΗ KONE, παγκόσμιος ηγέτης στους ανελκυστήρες και τις κυλιόμενες σκάλες, μεταφέρει πάνω από ένα δισεκατομμύριο ανθρώπους καθημερινά με ασφαλείς, καινοτόμες και βιώσιμες λύσεις. Με 60.000 υπαλλήλους σε περισσότερες από 60 χώρες, αναζητούμε τώρα έναν Προϊστάμενο Συντήρησης για να ηγηθεί της ομάδας μας στην Καλαμάτα, Ελλάδα.Ο Ρόλος σαςΩς Προϊστάμενος Συντήρησης, θα ηγηθείτε μιας ομάδας τεχνικών για να παρέχετε ασφαλή, υψηλής ποιότητας και έγκαιρη εξυπηρέτηση. Θα διατηρείτε ισχυρές σχέσεις με τους πελάτες, θα προωθείτε την επιχειρησιακή αριστεία και θα χρησιμοποιείτε ψηφιακά εργαλεία για την αύξηση της απόδοσης και της αποτελεσματικότητας.Κύριες Ευθύνες<ul><li>Ηγεσία και καθοδήγηση της ομάδας συντήρησης για την παροχή εξαιρετικής εξυπηρέτησης</li><li>Διαχείριση σχέσεων με πελάτες, εξασφαλίζοντας ικανοποίηση και προληπτική επικοινωνία</li><li>Χρήση ψηφιακών εργαλείων για την παρακολούθηση της απόδοσης και τη βελτιστοποίηση διαδικασιών</li><li>Παροχή τεχνικής εποπτείας και αντιμετώπιση σύνθετων προβλημάτων</li></ul>Τι Αναζητούμε<ul><li>Εμπειρία στην επίβλεψη ομάδων σε συντήρηση, τεχνική εξυπηρέτηση ή παρόμοιους ρόλους σε τεχνικό κλάδο</li><li>Εμπειρία σε πωλήσεις θα θεωρηθεί επιπλέον προσόν</li><li>Ικανότητα χρήσης ψηφιακών εργαλείων</li><li>Άριστες δεξιότητες επικοινωνίας στα Ελληνικά και Αγγλικά</li><li>Προσανατολισμός στον πελάτη, πρωτοβουλία και ικανότητα επίλυσης προβλημάτων</li><li>Άδεια οδήγησης Β κατηγορίας και διαθεσιμότητα για τοπικά ταξίδια</li></ul>Τι Προσφέρουμε<ul><li>Μόνιμη θέση πλήρους απασχόλησης σε πολυεθνική εταιρεία</li><li>Εταιρικό αυτοκίνητο, smartphone και laptop (για επαγγελματική και προσωπική χρήση)</li><li>Ευκαιρίες ανάπτυξης καριέρας και διεθνή εκπαιδευτικά προγράμματα</li><li>Ανταγωνιστικός μισθός και bonus επίτευξης</li></ul>Κάντε Αίτηση ΤώραΚάντε αίτηση μέσω του συνδέσμου ή επικοινωνήστε με την katalin.nagy@kone.com για περισσότερες λεπτομέρειες.

Maintenance Supervisor in Kalamata

💼 Your everyday work-life&nbsp;<ul><li>Report to Warehouse Operations Network Director and be responsible for leading and coordinating a workforce of ~100 people, including internal employees and 3rd party resources</li><li>Direct and indirect people management in a multi-shift, high-volume warehouse environment work with management teams to observe disciplinary issues, attendance and performance of direct reports</li><li>Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving and ensuring quality of products</li><li>Active involvement in the upcoming SAP EWM implementation, acting as a key operational stakeholder</li><li>Collaboration with central supply chain, planning, customer service, IT and external partners</li><li>Act as primary escalation point for warehouse operational issues and-user adoption</li><li>Measure and address the effectiveness of employee performance and warehousing activities</li><li>Identify operations needing development and institute innovations to adjust current work practices and procedures</li><li>Ensure full compliance with H&amp;S legislation, internal policies and ISO standards</li></ul>&nbsp;🚀 As an ideal fit, you should have<ul><li>Bachelor’s in Supply Chain Management, Business Administration, or Logistics</li><li>Academic background in STEM fields (Engineering, Mathematics, Operations Research or related disciplines) is a plus, supporting data-driven decision making and process optimization&nbsp;</li><li>Established warehouse supervisory expertise</li><li>Understanding of WMS &amp; SAP software</li><li>Knowledge of conventional management and warehousing fundamentals&nbsp;</li><li>Strong people leadership skills, with the ability to inspire teams through change and operational complexity</li><li>Excellent interpersonal and communication abilities</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.&nbsp;

Distribution Center Supervisor

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

Autohellas&nbsp;is seeking for a&nbsp;Leasing Administrator&nbsp;to join its strong team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Cordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Leasing Administrator

You work in partnership with customers within a geography to define and execute a winning growth strategy for both Mondelēz International and the customer.How you will contributeYou will:<ul><li>Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer</li><li>Execute the strategy for the customer</li><li>Ensure&nbsp; the delivery of JCBP (Joint Customer Business Plan)</li><li>Optimize the use of resources in order to obtain more profitability in the operations</li></ul>What you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:<ul><li>Customer-facing roles</li><li>Growing revenue and market share</li><li>Delivering results and problem solving</li><li>Understanding multiple customers, go-to market strategies, structure and business practices</li><li>Negotiating and influencing skills</li></ul>

Senior Key Account Manager

Senior Key Account Manager Thessaloniki

We are looking for a&nbsp;Head of ΙΤ Retail who will be responsible for all aspects of information systems and digital initiatives for all the retail companies and ensures seamless operation of Retail stores in Greece and abroad, enhancing productivity, improving customer experience, and driving innovation through digital trends and technologies.The Head of IT Retail leads a team of professionals to ensure the seamless delivery of IT services and technical solutions, manages vendor relationships and leads IT innovation within the Retail companies. &nbsp;Furthermore, the Head of IT Retail oversees the smooth operations of Retail site systems, their integration with SAP &amp; other ERP systems, payment and other line of business (LoB) applications. The role manages the collaboration with other departments and external partners to deliver innovative and impactful solutions in alignment with the Retail business vision, strategy, goals and values.<h2>During your day you will:</h2><ul><li>Be responsible for the seamless IT service delivery for all Retail stores (indicatively fuels sites, convenience stores, pharmacies, car wash sites, energy (utilities) stores) over a number of countries.</li><li>Be responsible for the design, requirements analysis, planning, implementation and monitoring of new projects/ solutions for all Retail stores, ensuring the integrity/quality of the overall solutions.</li><li>Be responsible for planning and executing/monitoring of the corresponding budget in Retail.</li><li>Be responsible for the fiscal and legal compliance of all Retail stores cooperating closely with the tax and legal departments and tax authorities to monitor deadlines and timetables and schedule IT resources accordingly.</li><li>Evaluate current business processes to identify opportunities for digital enhancement and advises stakeholders on optimal digital investments to boost productivity and improve customer experience.</li><li>Analyze, evaluate and propose procurement of hardware, software &amp; IT services, considering current and future needs of the Retail stores.</li><li>Monitor vendors SLAs according to their contractual obligations and manages vendor relationships and escalations.</li><li>Stay abreast of emerging digital trends and technologies to maintain a competitive edge.</li><li>Supervise section staff, sets goals and evaluates performance</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Master of Science degree with relevant specialization would be considered a plus</li><li>At least 6 years of proven experience in similar role and fast paced environment&nbsp;</li><li>High level knowledge of Information systems and technology management. &nbsp;Knowledge of SAP business processes will be considered a plus.</li><li>Knowledge of Retail industry standards and practices. Experience in the Fuels Retail sector will be considered a plus.</li><li>Excellent communications skills both verbal and written, in Greek and English languages</li><li>Demonstrates clear leadership and supervisory skills.</li><li>Strategic vision and planning.</li><li>Ability to communicate effectively at all levels to both technical and non-technical audiences.</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Head of IT Retail

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: onsite (#LI-onsite) This role is contributing to the Process Automation Energy Industries Division, Operations department based in Athens while travelling within Greece. You will be mainly accountable for:<ul><li>Conduct on-site visits to support Preventive Maintenance Contracts, ensuring system reliability and performance. &nbsp;Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.</li><li>Visit customer installations to diagnose and resolve technical issues on-site within Greece.</li><li>Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.</li><li>Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Liaise with ABB support networks to ensure timely and effective resolution of customer concerns.</li><li>Perform commissioning, configuration, troubleshooting, and retrofitting of existing automation systems (DCS, HMI, PLC, SCADA), including both hardware and software components, as well as communication networks and infrastructure.</li><li>Provide ad-hoc technical support to commissioning teams, assisting in the resolution of unexpected issues during project execution.</li><li>Document and report all service actions taken in a clear, structured, and professional manner.</li></ul> Our team dynamics You will join an experienced and talented team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Automation, Computer Engineering or Electrical Engineering</li><li>Previous experience 2-3 years in commissioning and maintenance of automation systems and communication networks</li><li>Possess an enhanced knowledge of DCS or PLC/HMI systems engineering and configuration</li><li>Excellent command of Greek &amp; English Language</li><li>Strong Computer literacy</li><li>Enjoy travelling, ability to travel around Greece and Cyprus on demand at high frequency</li><li>Self-motivation and a desire to learn about new technologies</li><li>Team Spirit and a solution-focused approach</li></ul>

Automation Engineer / Field Service

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Customer Success Account Manager

We are offering a great work experience in amazing Athens, Greece for a role as a Danish Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service</li><li>You will:</li><li>Assist customer’s inquiries</li><li>Guide customers on their questions for the best use of the product/service</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Danish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Danish Customer Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service</li><li>You will:</li><li>Assist customer’s inquiries</li><li>Guide customers on their questions for the best use of the product/service</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Dutch Customer Advisor

Autohellas is seeking for a Administrative Assistant &nbsp;to join our strong&nbsp;Leasing&nbsp;team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Coordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Administrative Assistant - Leasing

As a HCM &amp; Payroll Consultant, you will support clients in optimizing HR and Payroll systems, provide guidance on business processes, resolve issues efficiently, and deliver training to ensure effective software adoption.Your contribution to the success of the team<ul><li>Provided consulting expertise for HR &amp; Payroll software, helping teams and clients optimize system usage.</li><li>Advised on business processes based on a strong understanding of HR and Payroll functions.</li><li>Troubleshot and resolved HR &amp; Payroll issues for both customers and partners, ensuring accurate and timely updates in ticketing systems.</li><li>Designed, developed, and delivered end-user training sessions to enhance adoption and efficiency.</li></ul>Your Qualifications &amp; Skills<ul><li>University degree in Business Administration, Finance, HR, or a relevant field.</li><li>4–5 years of experience in HR and/or Payroll roles.</li><li>3+ years of experience in the Business Software sector.</li><li>Excellent knowledge of HR/Payroll software products.</li><li>Strong understanding of payroll legislation and procedures.</li><li>Outstanding customer-oriented skills with a proactive approach to problem-solving.</li><li>Team player with excellent communication, negotiation, and interpersonal abilities.</li><li>Strong Problem-Solving, Time Management, and Client Relationship Management skills.</li></ul>Nice to Have:<ul><li>Knowledge of SQL.</li><li>Advanced Project Management skills.</li><li>Business Analysis skills.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

HCM & Payroll Consultant

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Warehouse Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Operations Director, the successful candidate will be responsible for overseeing day-to-day operations across assigned facilities, leading teams, and ensuring alignment with business goals, safety standards, and customer expectations.&nbsp;Key activities and responsibilities of this role include:&nbsp;Managing the daily functions of multiple Distribution Centers, including storage layout, inventory control, order processing, dispatch, and coordination of all staff, supervisors, and shift leads<ul><li>Supervising cleanliness, proper equipment usage, infrastructure protection, and enforcement of workplace safety protocols for employees and visitors</li><li>Planning personnel resources, approving supply requisitions, monitoring cost-efficiency, and ensuring budget adherence to optimize operational productivity</li><li>Ensuring adherence to regulatory frameworks and internal SOPs, including health &amp; safety, food safety, and environmental standards, while overseeing audits, risk management plans, and KPI performance</li><li>Collaborating with internal teams and clients to manage order and inbound flows, resolve issues via ticketing systems, oversee reporting timelines, and monitor service quality and customer satisfaction</li><li>Leading staff evaluations, organizing training for internal and subcontracted teams, managing leave schedules, and fostering a performance-driven and team-oriented culture</li><li>Driving process improvements, managing inventory counts, supporting new warehouse layout proposals, and overseeing value-added projects such as repackaging and relabeling</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>At least 5 years of experience in a similar warehouse or distribution center leadership role</li><li>Proficiency with Microsoft Office Suite</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational and planning skills with a methodical approach to problem-solving</li><li>Proven leadership capabilities with the ability to manage teams, delegate effectively, and inspire performance</li><li>Strong sense of accountability, teamwork, and collaboration</li><li>Excellent communication skills and ability to manage cross-functional relationships</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

Warehouse Manager int-0360

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

Intellectica is seeking a&nbsp;Technical Project Manager&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Reporting to the Production Director, the ideal candidate will drive project execution to ensure timely, high-quality delivery aligned with business priorities and will be responsible for aligning product development efforts with customer needs, market trends, and strategic objectives.Key activities and responsibilities of this role include:<ul><li>Aligning product development with customer needs, market trends, and strategic business goals</li><li>Owning end-to-end project delivery across the full software lifecycle — from requirements gathering and scoping to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, and resource allocation across simultaneous initiatives</li><li>Translating product and business objectives into actionable project plans with clear milestones</li><li>Driving effective cross-functional collaboration between engineering, product, design, and QA teams</li><li>Tracking progress using project management tools and frameworks (Agile, Scrum, or hybrid methodologies)</li><li>Proactively identifying risks, bottlenecks, and mitigation strategies to ensure smooth delivery</li><li>Overseeing release readiness, including QA sign-off, deployment scheduling, and stakeholder communications</li><li>Communicating status updates, risks, and dependencies effectively to both technical and non-technical stakeholders</li><li>Enforcing standards for documentation, change control, and knowledge transfer across project teams</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or related field</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Strong technical fluency; able to engage confidently with engineers across architectures, APIs, and code workflows (hands-on experience is a plus but not required)</li><li>Proven experience in leading cross-functional teams</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Experience with mobile and web ecosystems</li><li>Strong documentation skills</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>Proven ability to manage delivery at platform or product-suite level</li><li>Structured thinker with delivery-focused mindset</li><li>Comfort working in fast-paced, client-facing environments</li></ul>

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