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In this role you will gain a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs. By understanding the full potential of our technology and the trends you will&nbsp;help customers improve efficiency, save resources and reduce emissions. This role contributes to: Electrical Vehicle Chargers &amp; UPS Marketing, Sales and Product Management team. &nbsp;You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul>Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering</li><li>2 years of experience in Sales or Sales Support</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce and a design software, such as AutoCAD will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (UPS)

We are currently looking for a Procurement Supervisor to join the Technical &amp; Procurement Department.&nbsp;&nbsp;We are seeking a Procurement Supervisor to join our growing Procurement Department and support the delivery of complex energy projects. This role is responsible for leading procurement activities across renewable energy, energy storage (BESS), and broader energy infrastructure projects, ensuring alignment with company standards, project timelines, and technical requirements.Your role will encompass:<ul><li>Lead and oversee procurement activities across renewable energy, BESS, and infrastructure projects</li><li>Ensure compliance with internal procurement policies, procedures, and project schedules</li><li>Review and approve supplier offers</li><li>Prepare technical evaluations and commercial assessments</li><li>Supervise, mentor, and support Procurement Engineers</li><li>Manage tendering processes and supplier selection</li><li>Conduct technical due diligence for suppliers</li><li>Monitor supplier performance and KPIsReview and support negotiation of EPC and supplier contracts</li><li>Ensure accuracy and completeness of procurement documentation (contracts, POs, technical annexes)</li><li>Collaborate with Project Management, Engineering, Legal, and O&amp;M to resolve procurement and supplier-related issues</li></ul>What you bring to the role:<ul><li>Degree in Engineering (Electrical, Mechanical, Civil, or related field)</li><li>5+ years of experience in procurement, ideally within renewable energy, BESS, or EPC/infrastructure projects</li><li>3+ years of experience in a supervisory or team coordination role</li><li>Solid understanding of procurement processes, tendering, and supplier management</li><li>Experience in negotiations, comparative analysis, and contract review</li><li>Strong understanding of technical specifications and EPC contract frameworks</li><li>Excellent organizational and analytical skills, with the ability to manage multiple projects simultaneously</li><li>Strong communication and stakeholder management capabilities</li><li>Fluent in English</li><li>Proficient in Microsoft Office tools</li></ul>Preferred:<ul><li>Experience in Solar PV, BESS, HV Substations, or large-scale energy/infrastructure projects</li><li>Exposure to international project environments</li></ul>Share the same Value Based Behaviors:  <ul><li>People &amp; Personal growth  </li><li>Results orientation &amp; Safety excellence  </li><li>Collaboration &amp; Trust  </li><li>Empathy &amp; Effective communication  </li><li>Flexibility &amp; Adaptability </li></ul>Your Benefits:&nbsp;<ul><li>Ticket Restaurant</li><li>Health Insurance Programme</li><li>Protergia Discount</li><li>Corporate mobile phone</li><li>Corporate Laptop</li><li>Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increase productivity</li></ul>

Procurement Supervisor

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

We're excited to continue growing our HR team! At ALPLA, people with personality make things happen. Bring your ideas and energy to a stable family corporation where every contribution counts and you can grow while staying true to yourself.WHAT You will enjoy doing<ul><li>Manage full-cycle recruitment (workforce planning, job postings, screening, interviews, offers, onboarding, exit interviews etc)</li><li>Coordinate the Onboarding Program, creating a seamless and engaging start for new hires.</li><li>Build and maintain strong relationships with external staffing agencies</li><li>Participate in the implementation of local and regional HR projects (A–Z execution)</li><li>Assist in developing and maintaining HR policies and procedures ensuring consistency with company standards and ISO/internal audit frameworks</li><li>Contribute to employer branding activities</li><li>Collaborate with department managers to identify training needs, deliver training initiatives, and support the design and implementation of learning programs&nbsp; based on ALPLAs standards</li><li>Contribute to initiatives that promote employee skill development and continuous professional growth (eSkill Matrix, etc)</li><li>Support Performance Management processes, monitor progress and prepare reports when needed</li><li>Support internal communication and engagement initiatives such as employee surveys, corporate events, and Townhall meetings</li><li>Act as backup within the HR team when required</li><li>Support audits and inspections mainly related to the previously mentioned duties and ensure compliance with ALPLAs HR Standards</li><li>Perform any additional HR and administrative duties as assigned</li></ul>What makes you greatWhat makes you great<ul><li>University degree in ΗR, Business, Economics, Social Studies or any other related field</li><li>1-2 years of experience in similar position; prior working experience in an industrial Environment will be considered as asset</li><li>Comfortable with numbers</li><li>Project Management capabilities and analytical skills</li><li>Confidentiality and professionalism in handling sensitive information</li></ul>&nbsp;What you can expect working with usWHAT you can expect working with us<ul><li>A welcoming team where each member matters</li><li>Competitive remuneration package and benefits, one day of remote work per week, work–life balance</li><li>A collaborative environment built on trust and respect</li><li>Individual and well-structured onboarding&nbsp;</li></ul>

HR GENERALIST

We are looking for a Property &amp; Facilities Manager to join our dynamic team based in Kifisia!Job Responsibilities:<ul><li>Organize and maintain a complete record of the Group’s facilities (head offices, rental/sales branches, warehouses, etc.).</li><li>Oversee urban planning and zoning compliance of facilities with applicable regulations, in cooperation with external consultants.</li><li>Supervise and ensure that facilities comply with all required operating licenses, in cooperation with external partners.</li><li>Obtain quotations from suppliers/partners and manage related contracts.</li><li>Assign projects to external contractors and monitor their execution.</li><li>Monitor and supervise the operation of building systems.</li><li>Implement and monitor Health, Safety &amp; Environment (HSE) policies.</li><li>Supervise and coordinate preventive maintenance programs.</li><li>Conduct regular facility inspections.</li><li>Participate in the real estate valuation team.</li></ul>Job Requirements:The job holder needs to meet the following qualifications:<ul><li>Bachelor’s degree in Civil Engineering, Architecture, or Mechanical/Electrical Engineering (University/Technical Institute).</li><li>3–5 years of professional experience either in a property/facility management company (with emphasis on hard services/renovations), as a construction coordinator in a construction company, or in a similar in-house role within another organization.</li><li>Excellent organizational and planning skills (especially in MS Excel).</li><li>Project management skills.</li><li>Proactive personality with a hands-on approach and willingness to learn.</li><li>Ability to work on-site and travel for business purposes within Greece.</li><li>Willingness to assume increased responsibilities in the future.</li></ul>What We Offer:💰 Competitive compensation package aligned with market standards 🏃‍♀️ Access to on-site wellness facilities, including gym and Pilates classes at our headquarters 🍝🍔 In-house dining options with themed culinary experiences 🛍️ Exclusive access to a corporate benefits platform with special discounts for our employees 🛡️ Comprehensive private health insurance coverage 📈 Pension plan (subject to role and level), supporting long-term financial planning🏓 Participation in corporate sports activities 🚀 A dynamic, fast-paced work environment that fosters continuous learning and professional growth✨ We are seeking motivated individuals who excel in a structured, collaborative environment and are eager to develop their skills within a leading organization.📩 Apply now to join our team and grow your career with us.

Property & Facilities Supervisor - Kifisia

Led by a performance- and quality-driven management team, Hyundai Hellas seeks to recruit a Junior Product Manager of outstanding skills, team-play spirit and a passionate pursuit of excellence.The Junior Product Manager will ideally fit the following profile:Core Responsibilities:Reporting to the Marketing Manager, the ideal candidate will be responsible for the following:<ul><li>Define and develop Product Lineup to match customer needs and segment trends, for any given model.</li><li>Pricing (model price structure, competitiveness analyses, pricelist procedures)</li><li>Contribute to the Production Planning process and product life cycle management.</li></ul><ul><li>Communication with multiple internal and external stakeholders throughout the product supply chain</li><li>Streamlining of product information across network and customer touchpoints (web, brochures, salesforce assets, communication).</li><li>Regular sales and market analysis</li></ul>What We’re Looking For:• Bachelor’s degree from a reputable university, in the areas of Business Administration, Marketing, Economics (a Master’s degree is desirable).• Minimum 3 years’ experience in a similar position (Automotive experience will be appreciated).• Commercial acumen with advanced numerical and analytical skills.• Creative and innovative thinking and ability to communicate ideas effectively at all levels up to senior management.• Excellent project management skills and ability to work under tight deadlines.• Strong interpersonal skills, collaborative spirit and can-do attitude.• Advanced communication and presentation skills both in Greek and English (written and verbal).What You’ll Get:💰 Competitive salary &amp; benefits package🛍️ Access to our exclusive corporate portal with special discounts just for our Group people🛡️ Private health insurance for peace of mind📈 Pension plan (depending on role/level) – planning ahead made easier🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters!🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously!🏓Corporate ping-pong and football tournaments🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Junior Product Manager_Hyundai

As an Integration and Group Initiatives Senior Specialist you will be supporting the implementation of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives.What you will be doing<ul><li>Contribute to the execution of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives, ensuring alignment with the organization’s strategic priorities and long-term value objectives.</li><li>Support the development and validation of business cases by defining key objectives, financial and non-financial value drivers, and cost-benefit analysis methodologies.</li><li>Support collaboration between different business areas by coordinating priorities and fostering stakeholder engagement.</li><li>Serve as a point of contact with relevant external partners to support the progress of key initiatives.</li><li>Monitor performance against key indicators, ensuring sustained focus on intended business outcomes beyond initiative delivery.</li><li>Oversee progress of initiatives, identify potential issues and opportunities and propose interventions.</li><li>Prepare progress reports and presentations for the ExCo and other Committees.&nbsp;</li><li>Work closely with other Business Areas to assist maturing business requirements and prioritize initiatives with the related BAs across the Bank to maximize extracted value.</li></ul>What you need to have<ul><li>A Bachelor’s degree</li><li>A Master’s degree in Business Administration or other related field (preferred)</li><li>At least three (3) years of working experience in &nbsp;top-tier strategy consulting firms, or internal consulting units of top-tier companies</li><li>Experience in Project Management, Business Development, Planning and Budgeting</li><li>Strong analytical and structured problem-solving skills</li><li>Comfortable in working in a fast-paced environment with multiple priorities and deliverables</li><li>Fluent in English&nbsp;</li></ul>What we offer &nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Integration and Business Initiatives Senior Specialist

he role in more details:<ul><li>Analyze current business processes and systems to identify improvement opportunities and propose optimized solutions.</li><li>Translates business needs into technical specifications and prepares supporting documentation such as data models and process flows.</li><li>Assesses and recommends technology solutions based on cost-benefit analysis and alignment best practices.</li><li>Collaborates with business stakeholders to gather and document clear, detailed requirements aligned with strategic goals.</li><li>Support the gathering, structuring, and documentation of functional and business requirements.</li><li>Assist in or lead the creation of process maps, business workflows, and user journeys.</li><li>Collaborate with cross-functional teams including developers, designers, testers, and other analysts.</li><li>Supports end-to-end project management, ensuring timely and successful delivery in collaboration with cross-functional teams.</li><li>Ensure professionalism, quality, and accuracy in all analysis outputs.</li><li>Contribute to a collaborative and ethical work environment.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>BSc/BA in Business, Finance, Accounting, IT, or a related field.</li><li>2-3 years of experience in a relevant position.</li><li>Fluent in both Greek and English language.</li><li>Advanced user of MS Office Suite (Visio, PowerPoint, Excel, Word etc.)</li><li>Proven hands-on experience with ETL and data visualization tools (Alteryx, Power BI or Tableau).</li><li>Strong interpersonal and communication skills.</li><li>Effective time management and organizational abilities.</li><li>Team-oriented mindset and collaborative working style.</li><li>High level of professionalism and work ethic.</li><li>Work effectively both independently and as part of a team.</li><li>Strong problem-solving skills and attention to detail.</li><li>Military Obligations completed</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Business Analyst – Fintech Transformation

The Institute Support Officer plays a critical role in ensuring the effective operation and continuous growth of the Institute of ACS Athens. The position supports the Institute’s mission by coordinating activities, facilitating stakeholder engagement, and maintaining efficient administrative and operational processes.This role provides comprehensive support across Institute programs, oversees day-to-day operations, and contributes to initiatives that foster innovation, research, and collaboration. The Institute Support Officer also supports project organization, communication flow, and partnership development to enhance the Institute’s overall impact.Key Responsibilities<ul><li>Serve as Administrative Assistant to the Dean of the Institute, ensuring the efficient execution of administrative responsibilities across all programs and activities.</li><li>Maintain records and document processes within the Innovation Lab for internal use and assessment.</li><li>Coordinate and facilitate collaboration among diverse stakeholders involved in Institute projects and programs, ensuring clear communication and smooth implementation.</li><li>Oversee daily operations of the Innovation Lab, ensuring alignment with established protocols and standards.</li><li>Manage resources within the Innovation Lab, including equipment, supplies, and materials required for projects and experiments.</li><li>Support the coordination and continuous enhancement of Innovation Lab initiatives.</li></ul>Qualifications<ul><li>Bachelor’s or Master’s degree in a relevant field (e.g., education, technology, or innovation management).</li><li>Demonstrated creativity and comfort with technology.</li><li>Proven experience in coordinating and facilitating innovation or educational programs.</li><li>Strong organizational, research, and project management skills.</li><li>Excellent communication skills in both Greek and English, including the ability to clearly communicate the lab’s mission and impact.</li><li>Strong interpersonal skills to effectively engage with diverse stakeholders in both languages.</li><li>Effective problem-solving skills with the ability to address challenges as they arise.</li></ul>Preferred Skills<ul><li>Strong project coordination and administrative management skills, including scheduling, document management, record keeping, and program support.</li><li>Proficiency in digital and administrative tools for data management, documentation, and communication coordination.</li><li>Familiarity with Innovation Lab operations and protocols, including resource organization, equipment tracking, and adherence to safety and operational standards.</li></ul>Why Join ACS Athens?At ACS Athens, we are committed to excellence in education, student-centered innovation, and global leadership. If you are a forward-thinking educational leader ready to drive transformational change, we invite you to apply!Position Type:Full-TimeJob Requirements<ul><li>Citizenship, residency or work visa required</li></ul>

Institute Support Officer

As a Solutions Business Analyst, you’ll be at the heart of delivering strategic retail initiatives. You’ll gather, analyze and translate business requirements, coordinate cross-functional teams, and ensure seamless execution aligned with our commercial roadmap. Acting as the bridge between business and technical stakeholders, you’ll provide clarity and validate that every outcome meets both business goals and technical standards.&nbsp;Your day to day will include:<ul><li>Collaborating with commercial and technical teams to collect and analyze business specifications to translate them into technical or operational requirements.</li><li>Gathering and evaluating ideas for new initiatives, supporting early-stage viability assessments.</li><li>Supporting feasibility studies for new features/products, assessing impact, opportunities, and risks.</li><li>Defining project scope, overseeing activities, and ensuring stakeholder approval of all deliverables for the assigned projects.</li><li>Planning and executing User Acceptance Testing (UAT) to ensure readiness before production release.</li><li>Monitoring market trends and suggesting digital/ phygital experience enhancements to boost customer satisfaction and engagement.</li><li>Facilitating collaboration across project teams by aligning stakeholders, clarifying issues, and resolving conflicts for the assigned projects.</li><li>Acting as the SPOC for the rest company for the assigned projects.</li></ul>&nbsp;What you need to succeed:• &nbsp; &nbsp;4+ years of proven working experience in analyzing &amp; managing large-scale complex projects&nbsp; • &nbsp; &nbsp;Bachelor's degree in Information Systems, Business Administration or other related fields; master’s degree will be considered an asset&nbsp; • &nbsp; &nbsp;Proven experience in business analysis within a corporate environment&nbsp; • &nbsp; &nbsp;Strong analytical and problem-solving skills • &nbsp; &nbsp;Good knowledge of project management principles &amp; business analysis methodologies • &nbsp; &nbsp;Solid communication skills that allow effective communication with a diverse group of people • &nbsp; &nbsp;Good knowledge of the assigned gaming products will be considered an asset • &nbsp; &nbsp;Proficiency in MS Office and MS Project&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Solutions Business Analyst (3617)

We are looking for a Senior Data Engineer to join our Data Management Team, based in Athens, Greece.In this role, you will contribute to the design, development, and evolution of the organization’s next-generation data platform, working within a Microsoft Azure Cloud environment.You will actively participate across the full project lifecycle — from business requirements gathering and solution design to development, testing, and production rollout — ensuring scalable, reliable, and high-performing data solutions.&nbsp;Your role will encompass:<ul><li>Participate in technical workshops with Data Architects to review and validate proposed data solutions.</li><li>Design, build, test, and optimize ETL processes in alignment with defined data architectures.</li><li>Provide technical guidance within the Data Engineering team and mentor junior Data Engineers.</li><li>Collaborate with Project Managers and Business Analysts to translate business requirements into scalable data solutions.</li><li>Contribute to task estimation and resource planning for new business demands.</li><li>Maintain and enhance reporting schemas and internal SQL-based data warehouse systems.</li><li>Define and promote best practices, standards, and optimization techniques to enhance the Corporate Data Warehouse.</li><li>Monitor and support daily Data Warehouse flows and data pipelines to ensure stability and performance.</li></ul>&nbsp;What you bring to the role:<ul><li>BSc or MSc degree in Computer Science, Mathematics, Statistics, or a related technical field.</li><li>+5 years of experience in Data Engineering, Business Intelligence, or a related role.</li><li>Strong knowledge of data warehousing concepts (ETL, staging/target areas, OLAP, dimensional modeling, data marts).</li><li>Experience with Azure Data Factory and Databricks will be considered an asset.</li><li>Experience with Azure Synapse Analytics or Azure Dedicated SQL Pool will be considered an asset.</li><li>Familiarity with Big Data concepts and NoSQL databases (e.g., Azure Cosmos DB, MongoDB) will be considered a plus.</li><li>Experience with source control tools, code repositories, versioning practices, and branch development.</li><li>Proficiency in English (written and spoken).</li><li>Previous experience in DWH/BI projects, ideally within the energy, metals, or retail sectors, will be considered a plus.</li></ul>&nbsp;Value-Based Behaviors:<ul><li>People &amp; Personal Growth</li><li>Results Orientation &amp; Safety Excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective Communication</li><li>Flexibility &amp; Adaptability</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan</li><li>Pension Plan</li></ul>&nbsp;

Senior Data Engineer

This role is responsible for managing warehouse operations, in line with Bic standard procedures and Key Performance Indicators objectives, in collaboration with outsourced service providers(carriers) within the scope of Greek distribution and export to Cyprus.&nbsp;&nbsp;In this role you will:<ul><li>Lead all warehouse operations, maintenance &amp; improvements.</li><li>With strong knowledge of WMS operations &amp; O365.</li><li>Manage &amp; coordinate a team of 8 people (+2 temporary in high season).</li><li>Be key contact for all warehouse operations to all stakeholders: Demand Planning, OTC, Accounting and commercial team.</li><li>Secure all BIC safety regulations are properly respected.</li><li>Accountable for on-time stock integration and order preparation.</li><li>Manage a team of 8 as a core team and 2 or more temporary workers in high season needs.</li><li>Responsible for reporting and monitoring warehouse performance, claims and respecting all department targets.</li><li>Lead Continuous Improvement in warehouse operations targeting productivity and OTIF improvement.</li><li>Ensure high stock accuracy levels and close follow-up of any product shortages after order preparation.</li><li>Ensure on-time stock integration of all inbound operations and close follow-up of any shortages. Raising claims in case of stock discrepancies.</li><li>Supervise inventory levels between JDE &amp; WMS and launch any investigation if any differences arise.</li><li>Anticipate organize and prepare team &amp; operations for Greece main Seasonality – BTS &amp; Pantyhose</li><li>Ensure tidiness in the warehouse and maintain all infrastructure, forklifts and equipment.</li><li>Optimize picking paths, evaluate and improve picking process and order preparation.</li><li>Ensure all health &amp; safety instructions and organization directions are respected during operation.</li><li>Ensure ADR procedures are properly respected.</li><li>Organize and participate in mid-year and end-year stock takes.</li><li>Keep regular communication of all team members under responsibility.</li><li>Evaluate team members and proceed with continuous training regarding quality, quantity and health &amp; safety instructions.</li></ul>&nbsp;What you'll bring to BIC:<ul><li>Bachelor’s degree</li><li>Experience and knowledge with WH operations</li><li>Team management experience (10+ people), able to create team dynamics</li><li>Communication skills and ability to collaborate with other departments</li><li>Time management and prioritization capabilities</li><li>English – Advanced level</li><li>Project management experience is preferred</li><li>Critical thinking and problem-solving skills</li><li>Office 365, Excel, Power BI, WMS system experience is preferred</li></ul>

Warehouse Supervisor

As a Senior Demand Planner, your role is to define and manage in collaboration with Supply Chain Manager the projects to achieve Supply Chain Excellence. You will play a crucial role in managing and coordinating various aspects of division’s supply chain operations and projects. This role involves analyzing the supply chain processes, identifying areas for improvement, and implementing strategies to optimize efficiency and effectiveness. You will be responsible to:&nbsp;<ul><li>Drive Process Optimization: You will analyze supply chain operations to identify opportunities for improvement, streamline processes, and reduce costs, ensuring a constant drive for efficiency.</li><li>Lead Strategic Projects: You'll run cross-functional projects aimed at simplification, design solutions, and manage their implementation from start to finish.</li><li>Analyze &amp; Report on Performance: You will define, challenge, and monitor key performance indicators (KPIs), produce monthly activity reports, and coordinate the forecast validation flow to provide clear insights.</li><li>Foster Collaboration: You will act as a central point of contact, participating in cross-functional meetings and working closely with business stakeholders to ensure solutions align with business needs.</li></ul> Who We Are Looking ForWe are seeking a proactive and analytical individual with a hands-on approach and a talent for managing complexity. You have a strong business-oriented mindset and a curiosity that drives you to find innovative solutions. Your ability to connect with people at all levels helps you turn analysis into action. You're a great match if you have:<ul><li>Strong Project Management skills to steer initiatives towards success.</li><li>Excellent Stakeholder Management abilities to collaborate across functions.</li><li>Advanced Analytical Skills to turn data into actionable insights.</li><li>A solid understanding of Supply Chain Management principles, with proven experience of 5+ years.</li><li>A creative and effective Problem-Solving mindset.</li><li>A degree in Supply Chain, Engineering, Business, or a related field.</li><li>Proficiency in Greek and English, advanced Excel skills, and experience with SAP.</li></ul>What’s In It For You<ul><li>A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)</li><li>Upskilling Never Sleeps. Every project, training, and challenge pushes you to upskill and adapt, where you’re surrounded by people with a growth mindset and agility.</li><li>Fast Paced Innovation. Bold innovation is at the core of our business, for consumers and across all métiers.</li><li>A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.</li></ul>

Senior Demand Planner , Consumer Products Division 233985

Intellectica is recruiting a Bids &amp; Proposal Engineer on behalf of its client, a leading provider of engineering solutions for subsea cable installation and offshore energy infrastructure. With a strong focus on technical excellence and reliable project delivery, the company is expanding its team to support a growing portfolio of international projects. Based in Attiki, Greece, the role reports to the to the Operations Manager of the Offshore &amp; Marine Construction Division and will be responsible for the end‑to‑end preparation, coordination and delivery of high‑quality technical and techno‑commercial proposals.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the end‑to‑end preparation of technical and techno‑commercial bids, ensuring proposals are complete, compliant and aligned with client tender requirements and specifications</li><li>Reviewing and interpreting client documentation (RFQs, ITTs, technical specifications) to define the scope, key assumptions and overall bid strategy</li><li>Developing the technical value proposition, including installation methodologies, execution concepts, method statements and clear technical narratives for offshore and subsea works</li><li>Coordinating internal and external inputs, collaborating with engineering, project management, operations, subcontractors and suppliers to consolidate technical and commercial data into cohesive bid packages</li><li>Supporting cost estimation by providing accurate technical input, engineering assumptions and resource requirements to enable precise pricing</li><li>Preparing project schedules and resource plans to demonstrate realistic execution timelines</li><li>Maintaining and enhancing the bid documentation library, ensuring templates, methodologies, reference content and historical data remain updated and reusable</li><li>Participating in internal bid reviews and risk assessments, contributing to risk identification and proposing mitigation measures</li><li>Managing post‑submission clarifications and technical discussions with clients in close cooperation with tendering and commercial teams</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s Degree in Engineering, or a related field</li><li>Professional experience in offshore, subsea or marine projects, ideally within installation engineering, project engineering, marine operations or similar technical roles</li><li>Exposure to tendering / bidding / proposal preparation for technical projects (energy, marine, subsea, infrastructure)</li><li>Proven technical writing skills, with the ability to produce clear, structured and concise technical documentation</li><li>Good understanding or interest in installation methodologies, vessel operations and subsea execution concepts</li><li>Confident user of MS Office (Excel, PowerPoint); familiarity with planning tools (e.g. MS Project) is a plus</li><li>Willingness to travel occasionally for project meetings, site visits or discussions with clients and subcontractors</li><li>Excellent command of Greek and English (spoken and written)</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Analytical and structured thinking</li><li>Clear and confident communicator</li><li>Strong organizational skills</li><li>Collaborative and team-focused mindset</li><li>Reliable under deadlines</li><li>Adaptable and proactive problem-solving</li></ul>

Bids & Proposal Engineer

As part of our continued growth, our Financial Services Advisory practice is seeking Senior Consultants to strengthen its Σελίδα&nbsp;2 από&nbsp;3Advisory and project delivery (PMO) capabilities. You will play a key role in managing workstreams, supporting client engagement delivery, and ensuring structured execution across complex transformation initiatives.This role is well suited to professionals with experience in advisory, transformation, or PMO-driven environments who are ready to take greater ownership of delivery and stakeholder interaction.Key Responsibilities<ul><li>Lead workstreams within Operational Advisory and Financial Services engagements, with a strong focus on execution and delivery</li><li>Drive PMO and project governance activities, including planning, RAID management, dependency tracking, and progress reporting</li><li>Support the design and delivery of business process optimization and operating model transformation initiatives</li><li>Perform and review financial and operational analyses, business cases, and KPIs</li><li>Ensure quality, consistency, and timeliness of client deliverables</li><li>Act as a day-to-day contact for clients, coordinating across multiple stakeholders</li><li>Support project delivery disciplines, including scope management, timelines, and risk mitigation</li><li>Coach junior team members and actively contribute to practice development</li></ul>Skills and Experience<ul><li>2+ years of relevant experience in consulting, financial advisory, operational transformation, or PMO roles</li><li>Proven experience in project delivery, governance, and stakeholder management</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Experience preparing executive-level reporting and steering committee materials</li><li>Hands-on experience with Power BI for dashboard development, KPI monitoring, and project performance reporting</li><li>Excellent communication skills in Greek and English</li><li>High standards of professionalism, quality, and accountability</li></ul>Ideally, You Also Have<ul><li>Master’s degree or MBA in Accounting, Finance, Auditing, or related field</li><li>Knowledge of IFRS and/or Greek GAAP</li><li>Project management certification or training (e.g. PMP)</li><li>Experience in financial institutions and/or regulated environments</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li></ul>

Senior Consultant in Financial Services

The&nbsp;Solution Designer&nbsp;will be joining the software development team of Risk Management Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and overseeing the implementation of software solutions that meet the business requirements in areas such as Risk Management, Capital Management, MIS, ALM etc.&nbsp;You will work closely with cross functional IT teams and stakeholders to define architecture, guide development teams &amp; vendors, and ensure the successful delivery of projects. What you will be doing&nbsp;<ul><li>Collaborate with cross functional teams to understand their business objectives and technical requirements.</li><li>Understand and review the business and application requirements and define the solution requirements, ensuring they are consistent with the Bank’s IT strategy and practices.</li><li>Create High-Level technical solution design and produce relevant documentation.</li><li>Coordinate and consolidate High-Level Estimations, based on the high-level business requirements.</li><li>Participate in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines.</li><li>Collaborate with Project Manager to create project milestone planning.</li><li>Cooperate with software engineers, data engineers, system engineers, and business analysts to implement effective and efficient software or data management solutions applying DevOps methods and iterative delivery.</li><li>Assess the impact of changes and enhancements on the existing architecture.</li><li> </li></ul> What you need to have&nbsp;<ul><li>BSc in Computer Science, Information Systems, Engineering, or any other related discipline.</li><li>Understanding of software engineering principles and best practices for building modular and maintainable systems.</li><li>Experience in designing scalable and resilient systems that meet performance, security, and reliability requirements.</li><li>Experience in DevOps and Agile methods and practices, familiarity with data modelling techniques, database design, optimization, and query tuning.</li><li>Familiarity with one or more RDBMS like Microsoft SQL Server, Oracle, PostgreSQL.</li><li>Familiarity with architectural patterns like SOA (Service-Oriented Architecture), microservices design patterns, message brokers (e.g., Apache Kafka) and integration frameworks (e.g., Apache Camel).</li><li>Prior experience in a banking environment will be considered an asset.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Solution Architect

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

We&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;Senior&nbsp;Business&nbsp;Analyst&nbsp;to&nbsp;design&nbsp;and&nbsp;deliver&nbsp;business&nbsp;workflows&nbsp;and&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;low-code&nbsp;platform.&nbsp;You&nbsp;will&nbsp;work&nbsp;on&nbsp;large-scale&nbsp;enterprise&nbsp;systems&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;in&nbsp;an&nbsp;Agile&nbsp;(Scrum-based)&nbsp;environment.You&nbsp;will&nbsp;work&nbsp;closely&nbsp;with&nbsp;Product&nbsp;Owners,&nbsp;developers,&nbsp;and&nbsp;client&nbsp;stakeholders&nbsp;to&nbsp;understand&nbsp;business&nbsp;needs,&nbsp;define&nbsp;requirements,&nbsp;and&nbsp;support&nbsp;solution&nbsp;delivery&nbsp;from&nbsp;design&nbsp;to&nbsp;validation.Key&nbsp;Responsibilities:<ul><li>Analyze&nbsp;business&nbsp;needs&nbsp;and&nbsp;translate&nbsp;them&nbsp;into&nbsp;clear&nbsp;functional&nbsp;requirements.</li><li>Design&nbsp;and&nbsp;model&nbsp;business&nbsp;processes&nbsp;and&nbsp;workflows&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Configure&nbsp;and&nbsp;test&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;BRMS&nbsp;platform.</li><li>Collaborate&nbsp;with&nbsp;Product&nbsp;Owners&nbsp;and&nbsp;stakeholders&nbsp;to&nbsp;refine&nbsp;backlog&nbsp;items&nbsp;and&nbsp;define&nbsp;acceptance&nbsp;criteria.</li><li>Support&nbsp;solution&nbsp;design&nbsp;and&nbsp;contribute&nbsp;to&nbsp;system&nbsp;improvements.</li><li>Work&nbsp;closely&nbsp;with&nbsp;development&nbsp;teams&nbsp;throughout&nbsp;implementation&nbsp;and&nbsp;testing.</li><li>Participate&nbsp;in&nbsp;Agile&nbsp;ceremonies&nbsp;(planning,&nbsp;reviews,&nbsp;retrospectives).</li><li>Support&nbsp;continuous&nbsp;improvement&nbsp;of&nbsp;processes&nbsp;and&nbsp;delivery&nbsp;practices.</li></ul>Requirements:<ul><li>Strong&nbsp;experience&nbsp;in&nbsp;business&nbsp;analysis&nbsp;within&nbsp;enterprise&nbsp;software&nbsp;environments.</li><li>Experience&nbsp;in&nbsp;formal&nbsp;requirements&nbsp;authoring&nbsp;(BRD,&nbsp;FRD,&nbsp;functional&nbsp;specifications,&nbsp;user&nbsp;stories).</li><li>Practical&nbsp;experience&nbsp;modelling&nbsp;business&nbsp;processes&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Experience&nbsp;working&nbsp;with&nbsp;no-code&nbsp;or&nbsp;low-code&nbsp;platforms&nbsp;or&nbsp;business&nbsp;rules&nbsp;management&nbsp;systems.</li><li>Experience&nbsp;contributing&nbsp;to&nbsp;solution&nbsp;design&nbsp;and&nbsp;requirements&nbsp;definition.</li><li>Strong&nbsp;stakeholder&nbsp;communication&nbsp;and&nbsp;collaboration&nbsp;skills.</li><li>Understanding&nbsp;of&nbsp;project&nbsp;management&nbsp;fundamentals,&nbsp;including&nbsp;scope&nbsp;management,&nbsp;dependencies,&nbsp;risks,&nbsp;and&nbsp;timelines</li><li>Fluent&nbsp;in&nbsp;English.</li></ul>Nice&nbsp;to&nbsp;Have<ul><li>Experience&nbsp;in&nbsp;banking&nbsp;systems&nbsp;or&nbsp;Loan&nbsp;Origination&nbsp;Systems.</li><li>Experience&nbsp;working&nbsp;with&nbsp;REST&nbsp;APIs&nbsp;(JSON,&nbsp;XML).</li><li>Understanding&nbsp;of&nbsp;front-end&nbsp;technologies&nbsp;(HTML,&nbsp;CSS,&nbsp;JavaScript,&nbsp;Angular).</li><li>Experience&nbsp;working&nbsp;in&nbsp;Agile&nbsp;environments&nbsp;(Scrum&nbsp;or&nbsp;Kanban).</li><li>Familiarity&nbsp;with&nbsp;Jira,&nbsp;Azure&nbsp;DevOps&nbsp;or&nbsp;similar&nbsp;lifecycle&nbsp;management&nbsp;tools.</li><li>Availability&nbsp;to&nbsp;travel&nbsp;abroad.</li></ul>Benefits:As&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;we&nbsp;celebrate&nbsp;diversity&nbsp;and&nbsp;are&nbsp;committed&nbsp;to&nbsp;creating&nbsp;an&nbsp;inclusive&nbsp;environment&nbsp;for&nbsp;all&nbsp;employees. Our&nbsp;company&nbsp;is&nbsp;people&nbsp;&nbsp;centric&nbsp;and&nbsp;offers&nbsp;personalized&nbsp;benefits&nbsp;to&nbsp;each&nbsp;employee:<ul><li>We&nbsp;want&nbsp;you&nbsp;to&nbsp;be&nbsp;well&nbsp;compensated&nbsp;for&nbsp;what&nbsp;you&nbsp;bring&nbsp;in,&nbsp;so&nbsp;we&nbsp;offer&nbsp;an&nbsp;attractive&nbsp;salary&nbsp;package</li><li>Your&nbsp;health&nbsp;matters&nbsp;to&nbsp;us,&nbsp;so&nbsp;all&nbsp;colleagues&nbsp;have&nbsp;a&nbsp;private&nbsp;health&nbsp;insurance&nbsp;plan&nbsp;from&nbsp;day&nbsp;one</li><li>We&nbsp;are&nbsp;excited&nbsp;for&nbsp;challenges,&nbsp;so&nbsp;you&nbsp;are&nbsp;invited&nbsp;to&nbsp;take&nbsp;part&nbsp;in&nbsp;exciting&nbsp;projects</li><li>We&nbsp;never&nbsp;stop&nbsp;learning&nbsp;and&nbsp;evolving!&nbsp;You&nbsp;will&nbsp;have&nbsp;your&nbsp;own&nbsp;mentor&nbsp;and&nbsp;training&nbsp;program&nbsp;to&nbsp;help&nbsp;you&nbsp;develop&nbsp;in&nbsp;a&nbsp;company</li><li>We&nbsp;love&nbsp;the&nbsp;Relational&nbsp;vibes&nbsp;so&nbsp;we&nbsp;gather&nbsp;on&nbsp;smaller&nbsp;and&nbsp;bigger&nbsp;occasions&nbsp;to&nbsp;celebrate&nbsp;good&nbsp;times&nbsp;together!</li></ul>

Senior Business Analyst

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

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