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As Senior People Business Partner for Supply Chain – South-East Europe &amp; Baltics, you will be a strategic advisor to senior Supply Chain leaders across Manufacturing, Planning, Logistics, Procurement, Quality, Engineering, and Transformation in our SEEB markets (including Greece, Cyprus, Serbia, Bosnia and Hercegovina and the Baltic countries).You will shape and deliver a people strategy that enables operational excellence, productivity, safety, agility, and future-ready capabilities across a complex, multi-country Supply Chain network.This role plays a critical part in building a high-performing, inclusive, and resilient organization while role-modeling enterprise thinking and a One PepsiCo mindset.&nbsp;Strategic People Partnership<ul><li>Act as a trusted advisor to senior Supply Chain leaders on all people-related topics across plants, warehouses, and office-based functions</li><li>Translate business and network strategies into integrated people priorities</li><li>Lead short- and long-term workforce planning to ensure the right skills, roles, and leadership bench strength</li></ul>Talent &amp; Leadership Development<ul><li>Drive succession planning, talent reviews, and leadership pipeline development for critical Supply Chain roles</li><li>Strengthen frontline and operational leadership capability through performance management, coaching, and development initiatives</li><li>Champion inclusion and diversity to build a future-ready Supply Chain organization</li></ul>Organization Design &amp; Transformation<ul><li>Partner with leaders on organization design and lead people aspects of transformation initiatives</li><li>Act as a change leader, supporting leaders through complex operational and capability shifts</li><li>Align workforce plans with cost, productivity, and long-term business goals</li></ul>Engagement, Performance &amp; Safety Culture<ul><li>Improve engagement, retention, and performance across frontline and white-collar populations</li><li>Reinforce a strong culture of safety, accountability, and continuous improvement</li><li>Use people analytics to identify trends and drive targeted interventions</li></ul>People Experience &amp; Operations<ul><li>Ensure effective application of people policies, labor relations practices, and legal requirements</li><li>Partner with HR Centers of Excellence and Operations teams to deliver seamless employee experiences</li><li>Provide guidance on complex employee relations matters</li></ul>Team Leadership<ul><li>Lead and develop a team of People Partners located in Greece and Serbia supporting Supply Chain sites and functions across the SEEB markets</li><li>Set clear priorities and standards, ensuring consistent, high-quality partnership</li><li>Build strong business acumen, operational understanding, and future HR leadership capability within the team</li></ul>Qualifications<ul><li>Bachelor’s degree required; Master’s degree in HR, Psychology, Business, or related field preferred</li><li>Fluent in Greek and English (spoken and written)</li><li>10+ years of progressive HR leadership experience, ideally in a multinational and manufacturing environment</li><li>Proven experience partnering with senior leaders in complex, fast-paced setting</li><li>Strong expertise in talent management, workforce planning, organizational design, and change leadership</li><li>Excellent stakeholder management and influencing skills across cultures and geographies</li><li>Experience leading local and remote teams is an advantage</li><li>Willingness to travel across the market unit (approximately 30%)</li></ul>

South-East Europe and Baltics Supply Chain Senior People Business Partner 453582

Are you a strategic closer with a passion for building lasting partnerships? We are looking for a dynamic Sales Representative to drive growth, strengthen our brand presence, and deliver exceptional value to our customers. Based in our Head Offices in Athens, in this role, you won't just be selling products—you’ll be a consultant and a market expert, bridging the gap between customer needs and our innovative building solutions.&nbsp;What You’ll Do Drive Strategic Sales &amp; Growth<ul><li>Own Your Portfolio: Manage and grow a dedicated customer base through regular visits, value-driven proposals, and strategic prospecting.</li><li>Forecast &amp; Execute: Work closely with leadership to deliver accurate sales forecasts and execute action plans that optimize your territory's potential.</li><li>Negotiate with Impact: Handle quotes, tenders, and complex negotiations (volumes, pricing, and services) while staying firmly within competition law frameworks.</li><li>Market Intelligence: Act as our eyes and ears on the ground, gathering insights on market trends, competitor activity, and new product opportunities.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Consultative Selling: Perform cost-benefit analyses to ensure our solutions truly meet customer demands and financial goals.</li><li>End-to-End Coordination: Partner with Logistics to ensure seamless delivery (trucks/ships) and collaborate with Technical Support to resolve issues swiftly.</li><li>Brand Stewardship: Strengthen our brand image through professional, high-touch interactions and proactive problem-solving.</li></ul>Ensure Operational Excellence<ul><li>Financial Integrity: Assess customer creditworthiness, negotiate payment terms with our Credit department, and manage receivables to maintain zero bad-debt status.</li><li>Data Accuracy: Maintain meticulous records in our CRM, ensuring all sales conditions and GDPR requirements are met for billing and compliance.</li><li>Reporting: Present territory performance and market share updates in departmental meetings, providing actionable feedback to the management team.</li></ul>Who You Are<ul><li>Educated &amp; Experienced: You hold a Bachelor’s degree in Engineering, Business Administration, or a related field, backed by a minimum 3 years of successful track-record in Sales &amp; Marketing.</li><li>A Natural Communicator: You possess excellent interpersonal skills, confident body language, and the ability to present complex ideas clearly.</li><li>A Strategic Thinker: You can plan, prioritize, and make quick decisions in a fast-paced environment without losing your composure.</li><li>Results-Oriented: You are driven by targets but grounded in accountability and conflict-resolution skills.</li><li>Tech-Savvy: You have a solid grasp of IT systems—experience with ERP and CRM is a major plus.</li><li>Mobile: You are ready to travel to meet your clients.</li><li>Linguistic Skills: You are fluent in English and comfortable working in a multinational business environment.</li></ul>Why Join Us? We offer a fast-paced, collaborative environment where your initiative is rewarded and your professional growth is a priority. If you are ready to take the next step in your sales career within a leading international group, we want to hear from you.

Sales Representative

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

#eimaste_mesa in a team of leaders who work as a team with respect and trust.#eisai_mesa to be part of a team where you will constantly develop your knowledge? Do you want to work for a company where you can take initiatives, risk and act in an autonomous way?LEROY MERLIN is a member of the French Adeo Group (900 stores and 150,000 Leaders in 13 countries worldwide), which ranks 1st in Europe and 3rd worldwide in the DIY market.Our Mission is to build a better &amp; a more sustainable life at home for everyone!We are looking for a:Trade Marketing &amp; Brand Activation SpecialistThe life of a Trade Marketing &amp; Brand Activation Specialist @LEROY MERLIN:Trade Marketing &amp; Opecom Management<ul><li>Annual Planning: Develops the annual commercial activation plan (Opecom Plan) based on customer insights &amp; business needs and shares/aligns it with key company stakeholders.</li><li>Operational Leadership: Defines the details of the communication brief per operation (Opecom) according to seasonal themes and prepares product requirements for all parties involved.</li><li>Commercial Steering: Pilots the company’s national discounts (balancing promo depth vs. EDLP) and ensures that the final selection builds a strong Value for Money (V4M) price perception in the consumer's mind.</li><li>Promo Execution: Designs, coordinates, and monitors the execution of trade marketing &amp; promotional activities, ensuring 360° alignment (In-store, Radio, TV, Leaflets, Digital).</li><li>Process Optimization: Manages the opecom process retroplanning and ensures the constant improvement of internal workflows (creation, optimization, and running).</li><li>Data-Driven Insights: Analyzes consumer and market data and monitors competition to provide actionable insights and benchmarks regarding annual planning, offer types &amp; on-going optimizations.</li><li>Performance Evaluation: Tracks and evaluates promotional performance (ROI, Traffic, Turnover, Elasticity), ensuring alignment with targets and budget.</li><li>Price Accuracy &amp; Quality Control: Supports the production of monthly leaflets and catalogs, focusing on content checking, price accuracy, and final proofreading to ensure zero errors.</li><li>Reporting: Creates comprehensive reports on campaign results, promoting a culture of results-linked communication (budget vs. turnover and traffic achieved).</li></ul> We will have the perfect match if you have:<ul><li>Education: Bachelor’s degree in Marketing, Business Administration, or a related field.</li><li>Experience: Minimum 3 years in Trade Marketing, Category Management support, or Commercial roles, ideally within Retail.</li><li>Technical Skills: * Advanced MS Office and/or Google Suite (Excel for tracking/pricing, PowerPoint for presentations).</li><li>Experience with Market Data tools and Data Visualization (e.g., Power BI).</li><li>Languages: Fluent in English and Greek (written and oral). French will be an asset.</li><li>Strong Collaborative Mindset with the ability to influence cross-functional teams.</li><li>Highly Organized and Disciplined.</li><li>Results-oriented with extreme attention to detail.</li><li>Resilient under pressure and tight deadlines.</li></ul>We offer you:<ul><li>Competitive Salary</li><li>Excellent working environment</li><li>Career opportunities</li><li>Continuing education on the role</li><li>Private Medical Insurance</li><li>Company discounts</li></ul>#eisai_mesa for the LEROY MERLIN experience?#eisai_mesa for an exciting new career?Make your next step and join the LEROY MERLIN family!

Trade Marketing & Brand Activation Specialist

We are offering a great work experience in Athens, Greece for a role as a Finnish Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Finnish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!:::::::::::::::::::::::::::::::::::::::::::::::::::

Finnish Customer Advisor

We are offering a great work experience in Athens, Greece for a role as a German Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in German, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!

German Customer Advisor

We are looking for an&nbsp;ERP Accounting&nbsp;Support Consultant &nbsp;to join our high caliber team.Your contribution to the success of the team<ul><li>Partner support via telephone / email / e-ticket</li><li>Respond to partner issues</li><li>Assist partners with implementation and training</li><li>Analyze and report product malfunctions</li><li>Collect requirements, analyze businesses, and execute process workshop</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor or Master’s degree in Accounting, Business Administration, Economics or in relevant field</li><li>Proven experience as Accountant</li><li>Hands on experience with ERP, CRM or other software is a plus</li><li>Excellent verbal and written communication skills in English</li><li>Strong interpersonal skills</li><li>Excellent problem-solving and analytical skills</li><li>Ability to work independently and as part of a team</li><li>Customer-oriented mindset with a commitment to delivering high-quality service</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

ERP Accounting Support Consultant

We are seeking a talented Mechanical Engineer who will be working on physics modeling&nbsp;and simulations&nbsp;of complex mechanical systems.&nbsp;Τι θα κάνετε<ul><li>Develop advanced MATLAB functions to model powertrain components.&nbsp;</li><li>Evaluate&nbsp;durability,&nbsp;lifetime and predict failure&nbsp;by applying&nbsp;mechanics&nbsp;fundamentals.&nbsp;</li><li>Conduct&nbsp;linear / nonlinear&nbsp;CAE structural analysis, for electromechanical actuator systems and structures, gaining&nbsp;experience&nbsp;in&nbsp;the design process of next-gen Tesla products.&nbsp;</li><li>System modeling of automotive and/or industrial thermal systems, by analyzing key system performance metrics,&nbsp;targeting&nbsp;optimal&nbsp;component&nbsp;selection&nbsp;and integration.&nbsp;</li><li>Contribute&nbsp;to&nbsp;the suite of Tesla’s in-house modeling tools by&nbsp;developing fast and scalable workflows.&nbsp;</li><li>Collaborate with cross functional engineering teams&nbsp;targeting system level optimization.&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>Strong fundamentals in mechanical engineering.&nbsp;</li><li>Demonstrated experience in computational methods for&nbsp;structural,&nbsp;thermal&nbsp;and&nbsp;multiphysics&nbsp;systems.&nbsp;</li><li>Strong skills in&nbsp;calculation of&nbsp;components / component optimization&nbsp;/ DoE&nbsp;using FEA.&nbsp;</li><li>Strong MATLAB programming skills.&nbsp;</li><li>Proficiency&nbsp;in designing parts and assemblies using 3D&nbsp;CAD&nbsp;software.&nbsp;</li><li>Experience with&nbsp;commercial FEA&nbsp;software (Ansys, Abaqus,&nbsp;Altair).&nbsp;</li><li>Demonstrate innovation, technical excellence, attention to&nbsp;detail&nbsp;and self-direction.&nbsp;</li><li>Excellent communication skills and ability to work in a fast-paced and challenging environment.&nbsp;</li><li>English fluently in speaking,&nbsp;reading&nbsp;and writing.&nbsp;</li></ul>

Mechanical Modeling Engineer

We are seeking a highly skilled Procurement Buyer to join our dynamic procurement team. The ideal candidate will have extensive experience in purchasing electronic components and materials, managing supplier relationships, and optimizing procurement strategies to ensure quality, cost efficiency, and timely delivery.Key Responsibilities<ul><li>Source, negotiate, and procure electronic components and materials for manufacturing operations.</li><li>Develop and maintain strong relationships with key suppliers and vendors.</li><li>Evaluate supplier performance and ensure compliance with quality, cost, and delivery requirements.</li><li>Collaborate with engineering and production teams to ensure materials meet technical and operational specifications.</li><li>Monitor market trends and identify cost-saving opportunities.</li><li>Manage procurement contracts and agreements, ensuring best terms and conditions.</li><li>Work closely with inventory and logistics teams to optimize stock levels and supply chain efficiency.</li><li>Ensure compliance with company policies, industry standards, and regulatory requirements.</li></ul>Requirements<ul><li>Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related field.</li><li>Minimum of 5-7 years of experience in procurement, with a strong focus on electronics and electronic components.</li><li>Solid understanding of supply chain management, vendor negotiations, and cost optimization.</li><li>Experience in the defense or high-tech manufacturing industry is a plus.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent communication and negotiation abilities.</li><li>Proficiency in ERP systems and procurement software.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>

Procurement Buyer

The FPGA team&nbsp;operates within a multi-disciplined group of Optical, Mechanical, Software, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to develop advanced FPGA designs and be responsible for the automatic verification of the FPGA-SoC operation. This position is an excellent opportunity to participate in the development of advanced FPGA-SoC based embedded products and have an impact on the group and company growth.Responsibilities<ul><li>Participate in the definition of the FPGA SoC architecture.</li><li>Develop code and verify core IP blocks for embedded vision algorithms.</li><li>Design the verification strategies for IP blocks and complete FPGA-SoC systems.</li><li>Develop testbenches, simulation blocks, and hardware in the loop designs for the automatic verification, and regression test of FPGA-SoCs.</li><li>Perform synthesis, place-route, and timing closure on FPGAs.</li></ul>Qualifications<ul><li>Degree qualified in Computer Engineering, Electrical Engineering or equivalent.</li><li>Experience developing at least one of Xilinx/Altera/Microsemi programmable devices along with timing closure skills.</li><li>Experience with RTL coding (VHDL preferred) and simulation tools (Mentor graphics preferred)</li><li>Hands-on experience with designing FPGA SoC with microcontrollers and embedded processors.</li><li>Experience with verification methodologies and verification environments.</li><li>Experience with lab tools like oscilloscopes for HW debugging and testing.</li></ul>Preferred Skills<ul><li>Experience with version control systems like Git or SVN.</li><li>Experience with DevOps like processes for FPGA-SoC verification.</li></ul>

FPGA-SoC Engineer

Main Duties &amp; Responsibilities<ul><li>Serving as part of the team of the business relationship link between the eCommerce team, IT and related agencies at the executive level</li><li>Overseeing the launch of solutions and helping to maximize the positive impact on the eCommerce team</li><li>Sharing knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of the eCommerce functionalities</li><li>Defining opportunities and identifying and prioritizing projects based on predefined criteria in partnership with the eCommerce team</li><li>Providing support in delivering technology products that meet the needs of the business</li><li>Working hands-on to deliver small scale, but urgent, development projects (e.g., custom landing pages), taking advantage of CMS platform (Magento2 Enterprise)</li><li>Working with all relevant technical teams to meet Business needs, according to organizational standards and compliance objectives</li></ul>&nbsp;Prerequisites<ul><li>A University or Technical University Degree related to Information Technology, Computer Science</li><li>2+ years of proven experience in Digital / eCommerce Business Solutions in a challenging organization</li><li>Proven track record of delivering successful IT ecommerce projects with an impact on business.</li><li>Experience in Magento e-Commerce CMS Solution administration and Web Design technologies</li><li>Understanding of front/backend Web methodologies.</li><li>Business Analytical skills</li><li>Communication and collaboration skills</li><li>Fluency in Greek and English (written and oral)</li></ul>The Company offers&nbsp;<ul><li>Competitive Salary</li><li>Private Medical Plan</li><li>Prospects of development</li><li>Continuous training and working on latest technology platforms</li></ul>

e-Commerce Magento Developer

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team.&nbsp;We are looking for a&nbsp;Technical Service &amp; Recall Operations Coordinator&nbsp;at the&nbsp;Technical Department.&nbsp;# YourRole in more detail✅Continuous reporting and communication with the Technical Manager.✅Optimization of communication and technical services provided to Partners and Customers.✅Coordinate and manage Recall Campaigns for Auto &amp; Moto brands, track recall KPIs, and develop action plans to improve completion performance.✅Search for and update customer information to increase recall completion rates.✅Monitor availability and stock levels of recall spare parts.✅Maintain continuous communication with the authorized dealer network and relevant authorities (Ministries, Technical Inspection Centers, insurance companies, etc.).✅Conduct visits and audits at authorized workshops nationwide.✅Ensure dealer compliance with manufacturer standards (Auto &amp; Moto).✅Review warranties and pending warranty claims.✅Manage dealer agreements, including preparation, monitoring, and compliance with corporate standards.✅Manage and monitor CSI (Customer Satisfaction Index) programs.✅Participate in digitalization projects related to dealer assessments and after-sales processes.&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠✅ Degree in Mechanical Engineering (University / Technological Institute / Vocational Institute).✅Previous experience in a similar position within the automotive or motorcycle industry.✅Basic knowledge of modern vehicle technical operations and systems.✅Valid car and/or motorcycle driving license.✅Experience with Customer Relationship Management (CRM) systems, Electronic Parts Catalogs (EPC), and Enterprise Resource Planning (ERP) systems will be considered an additional asset.✅Availability for regular business travel.✅Excellent command of the English language, both written and spoken.✅Very good computer skills, including MS Office.✅Completed military obligations (applicable to male candidates).✅Strong communication and organizational skills, with attention to detail and the ability to effectively manage multiple tasks.✅Experience in Complaint Management and Customer Service.✅Dynamic personality with excellent organizational, communication, and presentation skills.✅Strong organizational abilities with emphasis on detail and multitasking.✅Ability to take initiative and make decisions that contribute to positive outcomes.✅Strong problem-solving skills with a results-oriented mindset.&nbsp;&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking💻 Cutting-edge IT equipment, mobile, and data plan📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG, and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.

Technical Service & Recall Operations Coordinator

As a .NET Software Engineer, you will be part of a hybrid agile team, working on a variety of gaming and entertainment-related digital platforms. You’ll be involved in the design, development, and evolution of scalable software systems that power real-time applications used by millions of users across the globe.Key Responsibilities: The developer will be involved in the full development cycle within Agile teams, contributing from technical design to implementation, ensuring performance, scalability, and excellent user experience across international markets.Key Responsibilities:<ul><li>Design and implement robust, scalable backend services, delivering features from concept to production with a strong focus on performance and reliability.</li><li>Translate complex functional requirements into clean, maintainable systems using C#, ASP.NET Core, and .NET 8.</li><li>Develop within a high-availability, large-scale infrastructure, handling real-time operations and significant data volumes.</li><li>Work with MS SQL Server, Redis, ElasticSearch, and RabbitMQ to ensure efficient data management and asynchronous communication.</li><li>Collaborate in Agile teams to deliver high-impact solutions, following best practices in coding, testing, and CI/CD.</li><li>Continuously research and adopt new technologies to optimize development processes and system architecture.</li><li>Contribute to a culture of code quality, peer reviews, and technical excellence, challenging assumptions and promoting innovation.</li></ul>WHO WE’RE LOOKING FOR<ul><li>B.Sc. or M.Sc. in Computer Science, Software Engineering, or a related technical field.</li><li>At least 4 years of professional experience in building production-grade software using the Microsoft .NET ecosystem.</li><li>Strong proficiency in C# and hands-on experience with ASP.NET MVC and RESTful Web APIs.</li><li>Solid understanding of core web protocols and concepts such as HTTP, REST, and API design.</li><li>Good grasp of algorithms, data structures, and practical use of design patterns, including familiarity with commonly used architectural approaches.</li><li>Experience working with SQL-based databases and message brokers such as RabbitMQ.</li><li>A mindset focused on clean, maintainable code and software quality, with attention to detail and strong debugging skills.</li><li>Comfortable working in Agile environments, collaborating effectively with peers in cross-functional teams.</li><li>Excellent command of English in both spoken and written form; fluency in Greek is also required.</li><li>A proactive, self-motivated attitude with strong ownership and problem-solving abilities.</li></ul>WHAT´S IN IT FOR YOU?Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

Software Engineer (.NET)

The Youth &amp; Ethnic Segments Manager is a senior leadership role responsible for owning Vodafone’s Youth and Ethnic segments as key growth drivers of the business. The role has full P&amp;L ownership and end-to-end responsibility for the Prepay business (including CU and international segments), as well as go-to-market ownership for postpay, fixed, and TV propositions targeting the youth segment. This position combines segment strategy, commercial ownership, and brand leadership, ensuring strong growth, engagement, and monetization across high-value customer segments.Key Accountabilities• &nbsp; &nbsp;Define and lead the Youth &amp; Ethnic segments strategy, strengthening Vodafone’s positioning with younger and international audiences. • &nbsp; &nbsp;Own and deliver the full Prepay P&amp;L (CU, TAZA and related propositions), driving revenue growth, base expansion and ARPU uplift through optimized pricing and commercial policies. • &nbsp; &nbsp;Lead end-to-end go-to-market for Prepay propositions and drive GTM for youth-focused postpay, fixed and TV products, ensuring consistent execution across all channels. • &nbsp; &nbsp;In partnership with the Vodafone Brand Team, shape brand positioning and communications for youth propositions, driving engagement via campaigns, partnerships and digital channels. • &nbsp; &nbsp;Drive acquisition, engagement, retention and lifecycle performance (recharges and usage), working cross-functionally with Base Growth, Digital, Retail, Finance and Product to improve customer value and profitability.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or segment management roles • &nbsp; &nbsp;Proven experience managing P&amp;L and delivering growth in competitive markets, with a track record of revenue, base and ARPU uplift. • &nbsp; &nbsp;Strong understanding of prepaid business dynamics and youth segments, including pricing, promotions and lifecycle management levers. • &nbsp; &nbsp;Experience in brand management and customer engagement strategies, building relevance through campaigns, partnerships and digital channels. • &nbsp; &nbsp;Highly analytical and data-driven, with strong leadership and stakeholder management skills and the ability to balance strategy with hands-on execution.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Youth & Ethnic Segments Manager

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

The job holder will be responsible for designing Security and Connectivity solutions such as Next Generation Firewall, SASE, SD-WAN, and SD-LAN, aligning them with customers’ requirements. Additionally, they will describe and present these solutions' design and deployment plans. Will work closely with a wide network of partners, manage key accounts and vendors, and propose solutions.• &nbsp; &nbsp;Design and propose state-of-the-art solutions for Security, SASE, SD-WAN, and SD-LAN that best address customer needs. • &nbsp; &nbsp;Perform customer visits, lead the technical discussion, prepare the solution design and technical presentations, in collaboration with other technical teams, and direct feedback from the customer. • &nbsp; &nbsp;Manage and coordinate Vodafone’s sub-contractors to bring the appropriate technical solution on time. • &nbsp; &nbsp;Participation and ownership of Customer’s RFPs. • &nbsp; &nbsp;It is important to keep up with the latest Security and Connectivity technology trends to be able to introduce and train internally about new products or solutions accordingly.Who you are• &nbsp; &nbsp;The candidate for this position must have at least 3 years of relevant experience in business customer engineering, Security, or Connectivity Presales. Additionally, should have a university degree in IT or Telecom and more than one certification on the following Vendors Cisco or Huawei (CCNP level preferred), Fortinet (Professional or higher), Vmware (VMware SD-WAN Foundations), Checkpoint (CCSA or higher), HPE Aruba certifications or any other relevant certification. A Master’s degree will be considered as a plus. • &nbsp; &nbsp;Inspired to effectively communicate in technical and commercial terms and explain the benefits of technology proposals with excellent command of written and spoken Greek and English language. • &nbsp; &nbsp;Proficient in effectively managing large-scale projects utilizing cutting-edge technology. • &nbsp; &nbsp;Passion for continuous learning of new Security and Connectivity technologies and staying up to date with technological trends. • &nbsp; &nbsp;Ability to understand the customer's IT operation model and in collaboration with Security and Connectivity products to propose transformation and security solutions.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Security & Connectivity Presales Engineer

Intellectica is recruiting an experienced and purpose-driven Business Development &amp; Sales Lead on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a track record in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and will own the commercial strategy across multiple ventures and lead a small, high-impact sales function.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Owning and evolving the commercial strategy across the venture portfolio, including definition of ICPs, target segments, value proposition, pricing &amp; packaging, go-to-market approach and success metrics per venture</li><li>Leading and developing the sales function, including team management, target setting, coaching on messaging, objection handling and closing techniques, while actively stepping in to support or unblock high-value opportunities</li><li>Designing and driving the commercial operating model, translating strategic priorities into actionable sales plans with quarterly objectives, activity KPIs, and a structured cadence (weekly pipeline reviews, monthly performance tracking, and bi-weekly reporting to the CEO)</li><li>Leading end-to-end sales execution and business development activities, including lead generation, prospecting, discovery, demos, proposals, negotiations, and deal closure, with active involvement in key deals</li><li>&nbsp;Managing pipeline governance and CRM infrastructure, ensuring accurate tracking of activities, forecasting, reporting on conversion rates and deal velocity, and maintaining full commercial visibility for leadership</li><li>Building and managing B2B partnerships and corporate client relationships, promoting the organization’s venture portfolio, platforms, and commercial offerings across target audiences</li><li>Driving employer sales for the B2B talent platform, leveraging existing networks and strategic introductions to secure paying clients and validate early commercial traction</li><li>Supporting the commercial scaling of additional ventures (e.g. B2B catering spin-off), by enabling sales execution, coaching, and opening access to strategic corporate accounts</li><li>Collaborating closely with Product teams to provide structured market and customer feedback, supporting product development, pilots, and commercial readiness</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business Administration, or a related field</li><li>Proven experience in B2B sales or business development, ideally within SaaS, tech‑enabled platforms, HR tech, talent solutions or startup / venture environments</li><li>Proven experience in a player‑coach or sales leadership role, with responsibility for setting targets, mentoring team members and driving performance</li><li>Demonstrated ability to close deals in consultative, relationship‑driven sales cycles</li><li>Familiarity with CRM systems, pipeline management and sales reporting, with a data‑driven approach to forecasting and performance tracking</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Pipeline &amp; CRM discipline</li><li>Relationship building</li><li>Ownership &amp; accountability</li><li>Strategic thinker with excellent organizational ability</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Lead

Intellectica is recruiting an experienced Mechanical Site Engineer on behalf of its client, a leading engineering &amp; construction group with nationwide operations and a strong footprint in energy, industrial and infrastructure projects. The position is based in Lavrio, Attiki and will report to the Technical Director. The successful candidate will oversee the mechanical scope of works across a multi‑building redevelopment project, ensuring high‑quality execution, technical compliance and seamless coordination with civil, electrical and H&amp;S teams.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Overseeing the mechanical engineering scope of a large‑scale reconstruction and production‑facility project, ensuring safe, timely and technically sound execution across all phases</li></ul>Mechanical Design Review &amp; Technical Alignment<ul><li>Reviewing mechanical designs, equipment layouts, and installation requirements related to fire safety, HVAC, ventilation, hydraulics and industrial‑production systems</li><li>Ensuring full alignment between mechanical studies and civil, structural and electrical designs throughout the project lifecycle</li><li>Identifying design gaps or constructability issues and proposing practical engineering solutions</li></ul>On‑Site Supervision &amp; Quality Assurance<ul><li>Monitoring daily work on site to verify adherence to technical specifications, project timelines and quality standards</li><li>Supervising subcontractors and ensuring proper installation, testing and commissioning of mechanical systems across all buildings under reconstruction</li><li>Conducting inspections, validating method statements, and ensuring compliance with safety protocols and regulatory requirements</li><li>Maintaining accurate records including site logs, inspection reports, material approvals and handover documentation</li></ul>Coordination &amp; Stakeholder Management<ul><li>Collaborating closely with civil engineers, electrical engineers, the Quality Controller, and the Health &amp; Safety team to ensure cohesive project delivery</li><li>Liaising with vendors and suppliers to verify technical compatibility and timely delivery of mechanical materials and equipment</li><li>Supporting resolution of on‑site technical issues by providing clear direction and engineering judgment</li></ul>&nbsp;Project Support &amp; Operational Contribution<ul><li>Assisting the Technical Director in progress monitoring, reporting, planning updates and risk identification</li><li>Contributing to continuous improvement of site processes, documentation and coordination practices</li><li>Any other work that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>BSc in Mechanical Engineering, or a related field</li><li>MSc or MBA will be considered a strong asset; additional technical certifications will be considered a plus</li><li>At least 8 years of experience in construction, industrial or large‑facility projects with strong exposure to mechanical installations</li><li>Solid understanding of fire safety systems, HVAC, ventilation, hydraulics and mechanical design principles</li><li>Demonstrated experience supervising on‑site mechanical works and coordinating effectively with civil, structural and electrical teams</li><li>Proficiency in AutoCAD for reviewing and interpreting technical drawings</li><li>Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), with prior experience in ERP systems considered an advantage</li><li>Familiarity with project‑management tools (e.g., Primavera, MS Project) will be viewed positively</li><li>Excellent documentation, reporting and organizational capabilities</li><li>Valid driver’s license</li><li>Fluent in English and Greek (both written and verbal)</li><li>Flexibility and ability to work across project sites throughout Greece, as required</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong ownership mindset and accountability</li><li>Excellent communication and coordination skills</li><li>Structured, detail‑oriented and safety‑focused</li><li>Ability to resolve issues quickly and effectively</li><li>Team‑oriented with potential to grow into a leadership role</li></ul>

Mechanical Site Engineer

Στην Tesla, οι Service Advisors διασφαλίζουν διαρκώς μια άψογη εμπειρία για τους πελάτες στην τεχνική υποστήριξη των οχημάτων τους. Αποτελούν την πρώτη γραμμή της Tesla και είναι οι πρεσβευτές του brand μας, υποστηρίζοντας την αποστολή μας να επιταχύνουμε τη μετάβαση του κόσμου στη βιώσιμη ενέργεια.Ως Senior Service Advisor, θα υποστηρίζετε τους πελάτες από τη στιγμή που θα περάσουν την πόρτα μας ή θα προγραμματίσουν μια επίσκεψη για σέρβις, μέχρι την επιστροφή του οχήματός τους, διαχειρίζοντας την επικοινωνία μέσω φυσικών και ψηφιακών καναλιών.Έχουμε δημιουργήσει ένα από τα πιο καινοτόμα οχήματα που κατασκευάστηκαν ποτέ, και εσείς θα συμβάλετε στο να διασφαλίσουμε μια εξίσου καινοτόμα εμπειρία εξυπηρέτησης.Για να πετύχετε στην Tesla, πρέπει να είστε δραστήριοι, ιδιαίτερα οργανωτικοί και να εργάζεστε έξυπνα. Είναι σημαντικό να έχετε πάθος για το brand και να μπορείτε να προσφέρετε μια μοναδική εμπειρία στους πελάτες.At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.As a Senior Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.Τι θα κάνετε<ul><li>Σίγουρη και επαγγελματική επικοινωνία με τους πελάτες ως πρεσβευτής της Tesla, τόσο διαδικτυακά όσο και δια ζώσης, παρέχοντας ενημερώσεις για τον προγραμματισμό, την εξέλιξη της εξυπηρέτησης, την αναμονή και τις πληρωμές</li><li>Διαχείριση κλιμακούμενων ζητημάτων, επιλύοντας με αυτοπεποίθηση και ηρεμία δύσκολες συνομιλίες σε όλα τα κανάλια επικοινωνίας. Ενημέρωση και συμβουλευτική υποστήριξη των πελατών σχετικά με τις πολιτικές εγγύησης της Tesla.</li><li>Ενημέρωση των πελατών για τα προϊόντα και την εφαρμογή Tesla App, τις επισκευές, τις πληρωμές και τα τιμολόγια, απαντώντας σε ερωτήσεις με φιλική και κατανοητή γλώσσα</li><li>Διαχείριση των διαδικασιών χρέωσης και τιμολόγησης στον χώρο, παρακολούθηση εκκρεμοτήτων με πελάτες, λήψη εγκρίσεων για επαγγελματικούς πελάτες και ασφαλιστικές υποθέσεις, καθώς και υποστήριξη του τμήματος εισπράξεων (AR).</li><li>Διατήρηση ενός τακτοποιημένου, αντιπροσωπευτικου χώρου εξυπηρέτησης πελατών (σαλόνι πελατών, είσοδος εξυπηρέτησης) και οργάνωση του χώρου στάθμευσης</li><li>Διαχείριση του στόλου.</li><li>Διoργάνωση test drives, εκπροσωπώντας τα νέα προϊόντα και συμβάλλοντας στην ενίσχυση των πωλήσεων</li><li>Διαχείριση των αφίξεων χωρίς ραντεβού και των απρόβλεπτων περιστατικών στον χώρο, διασφαλίζοντας&nbsp;μία ομαλή λειτουργία του χώρου εργασίας</li><li>Πλήρης κατανόηση των προϊόντων και των διαδικασιών εξυπηρέτησης της Tesla, για την εκτέλεση βασικών, οπτικών διαγνωστικών ελέγχων και την ακριβή καταγραφή εντολών επισκευής στα συστήματα</li><li>Στενή συνεργασία με εσωτερικές ομάδες (π.χ. τεχνικούς) για να διασφαλίσετε ότι τα αυτοκίνητα των πελατών εξυπηρετούνται αποτελεσματικά και χωρίς προβλήματα</li><li>Ανάληψη πρόσθετων καθηκόντων, σύμφωνα με τις ανάγκες της επιχείρησης</li></ul><ul><li>Confidently communicate with customers as a Tesla ambassador through digital channels, and face-to-face to provide: Scheduling/status updates, waiter updates, and payment requirements</li><li>Manage escalations, confidently resolving and defusing difficult conversations across all communication channels. Advise and educate your customer on Tesla warranty policies</li><li>Educate customers on Product, Tesla App, repairs, billing and invoicing and answer any questions using customer friendly language</li><li>Manage billing and invoicing processes at the location, following up with customers, getting approvals for business customer and insurance cases and support AR.</li><li>Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot.</li><li>Manage the service fleet.</li><li>Facilitate test drives in service, being an ambassador for new products and support in generating additional sales</li><li>Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop</li><li>Possess in-depth knowledge of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems</li><li>Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly</li><li>Perform additional responsibilities as assigned to meet business needs</li></ul>Τι θα έχετε μαζί σας<ul><li>Σχετική εμπειρία σε ρόλο που αφορά την εξυπηρέτηση των πελατών, κατά προτίμηση σε τεχνικό περιβάλλον ή περιβάλλον αυτοκινητοβιομηχανίας</li><li>Ικανότητα να ανταποκρίνεστε αποτελεσματικά σε ένα δυναμικό και συνεχώς μεταβαλλόμενο περιβάλλον με πολλαπλές προτεραιότητες, διατηρώντας παράλληλα προσοχή στη λεπτομέρεια.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα ανάπτυξης και διατήρησης ισχυρών επαγγελματικών σχέσεων με εσωτερικούς συνεργάτες και πελάτες</li><li>Ικανότητα να εργάζεστε αποδοτικά σε ένα ομαδικό περιβάλλον και να επιτυγχάνετε κοινούς στόχους.</li><li>Άριστες δεξιότητες επίλυσης προβλημάτων και ισχυρή ικανότητα ανάληψης πρωτοβουλιών και προληπτικής δράσης</li><li>Ψηφιακή ευχέρεια – ικανότητα γρήγορης προσαρμογής και εξοικείωσης με νέες τεχνολογίες και συστήματα</li><li>Καλή γνώση του MS Office</li><li>Ικανότητα αποτελεσματικής επικοινωνίας, ανάγνωσης και γραφής στην αγγλική και την τοπική γλώσσα</li><li>Απαιτείται έγκυρο δίπλωμα οδήγησης και διατήρηση ασφαλούς ιστορικού οδήγησης</li></ul><ul><li>Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment</li><li>Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail</li><li>Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>Ability to excel in a team-based environment and achieve common goals</li><li>Excellent problem-solving skills, and strong ability to take initiative and be proactive</li><li>Digitally savvy – ability to adopt and adapt quickly to new technology and systems</li><li>Good knowledge of MS Office</li><li>Able to communicate, read, and write effectively in the English language, and Greek</li><li>Must have and continue to maintain a valid driving license and safe driving record</li></ul>

Senior Service Advisor , Athens

WINGS is looking for an experienced AI/ML Engineer to join its product expansion internationally and locally.The main responsibilities of the role will include:<ul><li>Working as part of a growing team, while also being independent</li><li>Resolving interesting problems and gaining expertise in state-of-the-art technologies</li><li>Using Machine Learning techniques and Artificial Intelligence algorithms</li><li>Having the opportunity to be involved in the design, implementation, of solutions&nbsp;</li></ul>Requirements&nbsp; Educational requirements:<ul><li>Candidates must have a Bachelor’s Diploma in Computer Science, Electrical &amp; Computer/Electronic engineering, Networks, Telecommunications or other relevant fields</li><li>Master’s Degree in the afore-mentioned areas will be considered as a plus</li></ul>Necessary skills:<ul><li>At least 3 years of experience in a similar role as a Data Scientist with focus on computer vision solutions&nbsp;</li><li>Deep understanding of ML techniques and AI algorithms</li><li>Extensive programming skills in Python and relevant tools (e.g. PyTorch, TensorFlow etc.)</li><li>Experience in handling structured and unstructured data from various sources</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

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