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We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for an experienced and highly creative UX/UI Designer to join our Information Systems team.&nbsp;You have a challenging mission to:drive the design of engaging, intuitive, and visually compelling digital user interfaces and the optimization of our digital customer journeys across our mobile applications, websites, and eCommerce platforms. You will play a key role in shaping how customers interact with our digital channels, also supporting critical journeys such as onboarding, plan management, payments, customer support and self-care.The ideal candidate combines strong user-centered design principles with technical understanding and the ability to collaborate closely with product owners, business stakeholders, front-end developers and cross-functional teams, to deliver seamless digital experiences that support Nova’s mobile, fiber, TV and other services offered.&nbsp;What will you do:<ul><li>Drive the end-to-end UX/UI design process for mobile apps, responsive websites, and eCommerce platforms.</li><li>Collaborate with business stakeholders and product owners to understand business goals and user needs, transforming them into intuitive and user-friendly experiences.</li><li>Design intuitive, accessible, and visually appealing user interfaces aligned with brand guidelines and business objectives.</li><li>Create user flows, wireframes, prototypes, and high-fidelity UI designs using modern design tools such as Figma and others.</li><li>Contribute to the development and maintenance of the design systems, component libraries, and style guides.</li><li>Participate in user research, usability testing, and continuous UX improvements.</li><li>Collaborate closely with front-end developers to ensure accurate, pixel perfect implementation of designs.</li><li>Ensure designs are technically feasible and optimized for performance, scalability and accessibility.</li><li>Stay up to date with UX/UI trends, best practices, and emerging technologies.</li><li>Collaborate and consult with other UX and graphic designers and contribute to design strategy and innovation.</li><li>Deliver simplified and delightful user experience, consistent across all touchpoints.</li><li>Work closely with conversion optimization specialists to explore quantitative data and contribute to optimizing conversion rates, digital adoption, and customer satisfaction.</li><li>Ensure consistency across all digital touchpoints, including mobile apps, web portals, and eCommerce.</li></ul>&nbsp;It would be great if you have:<ul><li>4+ years of professional experience in UX/UI design for mobile apps, websites, and eCommerce platforms.</li><li>Graduate in UX or/and Graphic design, interactive design, or a related field</li><li>Expert proficiency in Figma and other design and prototyping tools (Adobe XD, Sketch, InVision, Illustrator, etc.).</li><li>Strong portfolio of UX/UI design solutions for mobile Apps and mobile-first websites, and successful delivery of complex digital products and journeys.</li><li>Strong understanding of UX principles, usability, accessibility, and user-centered design.</li><li>Experience with eCommerce platforms and conversion optimization.</li><li>Advanced knowledge on design systems and component-based design.</li><li>Working knowledge of HTML, CSS, and responsive design principles.</li><li>Experience working closely with front-end developers in agile environments.</li><li>Ability to manage stakeholders and to clearly communicate design concepts to both technical and non-technical peers.</li><li>Clear and effective communication skills in English (written and verbal).</li><li>Strong collaboration and teamwork skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to manage multiple projects and priorities and work in complex, cross-functional environments such as telecoms.</li><li>Self-motivated with a proactive mindset.</li><li>Strong attention to detail and quality.</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

UX/UI Designer

Αρμοδιότητες<ul><li>Εγκατάσταση σταθμών εργασίας (Η/Υ, περιφερειακές συσκευές κ.λ.π)</li><li>Αναβάθμιση σταθμών εργασίας</li><li>Επίλυση τεχνικών ζητημάτων εξοπλισμού</li><li>Εγκατάσταση και διαμόρφωση κατάλληλου λογισμικού και λειτουργιών σύμφωνα με τις προδιαγραφές</li><li>Οργάνωση και προγραμματισμός αναβαθμίσεων και συντήρησης</li><li>Υποστήριξη χρηστών στη διαδικασία αναβάθμισης, back up, έλεγχος συμβατότητας</li><li>Επικοινωνία με τα υπόλοιπα τμήματα της εταιρείας</li></ul>Απαραίτητα προσόντα<ul><li>Απόφοιτος σχολής Πληροφορικής και Υπολογιστών</li><li>Καλή γνώση διάγνωσης και επίλυσης βλαβών καθώς και συναρμολόγησης και Αποσυναρμολόγησης Η/Υ</li><li>Γνώση Windows, MS Office και βασικών γνώσεων εγκατάστασης Η/Υ σε Δίκτυο</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας (γραπτά και προφορικά)</li><li>Οργανωτικές ικανότητες</li></ul>Η εταιρία προσφέρει<ul><li>Η θέση είναι entry level με δυνατότητες εξέλιξης</li><li>Συνεχής εκπαίδευση</li></ul>

Βοηθός Μηχανογράφησης

What you’ll do:<ul><li>Design and develop software using the React framework.</li><li>Write clean and maintainable code using web-based languages like HTML5, CSS3, and JavaScript frameworks like jQuery.</li><li>Develop user interfaces for complex solutions in Content Management Systems and E-commerce platforms.</li><li>Work with web services and REST APIs.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Ensure code is optimized for performance, scalability, and security.</li><li>Troubleshoot and debug code issues.</li><li>Keep up-to-date with emerging trends and technologies in React and related fields.</li><li>Participate in code reviews and provide constructive feedback to peers.</li><li>Write technical documentation for code and applications.</li><li>Continuously improve software development processes and tools to increase efficiency and quality.</li></ul>What you’ll bring:<ul><li>University degree in Software Engineering, Computer Science, or a related technical field.</li><li>1+ years of working experience in designing and developing software.</li><li>Deep technical skills in web-based languages and an in-depth understanding of databases.</li><li>Proven working experience with: React framework, HTML5 &amp; CSS3, Client-side scripting, JavaScript frameworks, including jQuery, Web services and REST APIs, Java and J2EE.</li><li>Experience in building User Interfaces for complex solutions.</li><li>Strong understanding of SEO concepts, best practices, template design, and asset modelling.</li><li>Proficient understanding of cross-browser compatibility issues and ways to work around them.</li><li>Familiarity with web analytics.</li><li>Familiarity with web applications, including security, session management, and best development practices.</li><li>Familiarity with code versioning tools, especially Git.</li><li>Excellent teamwork and communication skills.</li><li>Dependability and capability to take initiative.</li><li>Good technical documentation skills.</li></ul>

Front End Developer (Code:FED)

What you’ll do:<ul><li>Provide first level contact for internal users seeking technical assistance over the phone or email.</li><li>Prioritize and manage many open cases at one time.</li><li>Troubleshoot and determine best solution on each issue.</li><li>Properly escalate unresolved queries to the next level of support.</li><li>Install and configure computer hardware, software, systems and networks.</li><li>Provide technical support for software systems and applications.</li><li>Troubleshoot system and network problems and solve hardware or software faults.</li></ul>What you’ll bring: <ul><li>BSc in IT/Computer Science or a related discipline.</li><li>Fluency in Greek and English.</li><li>Excellent team work and communication skills.</li><li>Dependability and capability to take initiatives.</li><li>Good analytical and problem solving skills.</li><li>Up-to-date technical knowledge.</li><li>Trustworthy and discrete.</li><li>Strong troubleshooting skills.</li></ul>Other desired qualifications:<ul><li>Good understanding of Microsoft and Linux technologies will be preferred.</li><li>Understanding of supporting LAN and WAN technologies will be considered an asset.</li><li>Relevant experience or an aptitude to acquire the following skills and knowledge quickly: </li><li>VMware ESXi HyperV and Server Virtualization Technologies,</li><li>Networking switches,firewalls and routers,</li><li>Windows Clients and Servers, Windows Server 2003 &amp; 2008 &amp; 2012,</li><li>Active Directory, DNS, DHCP,</li><li>Backup and Restoring systems.</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Technical Support Engineer (Code:TSE)

What you’ll do:<ul><li>Design and develop software using the React framework.</li><li>Write clean and maintainable code using web-based languages like HTML5, CSS3, and JavaScript frameworks like jQuery.</li><li>Develop user interfaces for complex solutions in Content Management Systems and E-commerce platforms.</li><li>Work with web services and REST APIs.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Ensure code is optimized for performance, scalability, and security.</li><li>Troubleshoot and debug code issues.</li><li>Keep up-to-date with emerging trends and technologies in React and related fields.</li><li>Participate in code reviews and provide constructive feedback to peers.</li><li>Write technical documentation for code and applications.</li><li>Continuously improve software development processes and tools to increase efficiency and quality.</li></ul> What you’ll bring:<ul><li>University degree in Software Engineering, Computer Science, or a related technical field.</li><li>1+ years of working experience in designing and developing software.</li><li>Deep technical skills in web-based languages and an in-depth understanding of databases.</li><li>Proven working experience with: React framework, HTML5 &amp; CSS3, Client-side scripting, JavaScript frameworks, including jQuery, Web services and REST APIs, Java and J2EE.</li><li>Experience in building User Interfaces for complex solutions.</li><li>Strong understanding of SEO concepts, best practices, template design, and asset modelling.</li><li>Proficient understanding of cross-browser compatibility issues and ways to work around them.</li><li>Familiarity with web analytics.</li><li>Familiarity with web applications, including security, session management, and best development practices.</li><li>Familiarity with code versioning tools, especially Git.</li><li>Excellent teamwork and communication skills.</li><li>Dependability and capability to take initiative.</li><li>Good technical documentation skills.</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Junior Front End Developer (Code:JFED)

What you’ll do:<ul><li>Participate in all phases of the development life-cycle, focusing on designing, coding and unit testing</li><li>Develop and maintains functional and stable applications to meet customers’ needs</li><li>Participate in testing and code review</li><li>Deploy and support e-commerce production environments</li><li>Follow standard code practices and build reusable code and libraries for future use</li><li>Support colleagues in requirements gathering and consult the customer on e-commerce best practices</li><li>Be an active member of a collaborative team and share a strong cross-team, cross-functional culture</li><li>Be a fast and independent learner with an aptitude for leveraging knowledge to deliver solid results</li><li>Demonstrate attention to detail and continuously stay focused on delivering high quality solutions</li></ul>What you’ll bring:<ul><li>BSc in Software Engineering or a related discipline</li><li>Fluency in Greek and English</li><li>Excellent team work and communication skills</li><li>Dependability and capability to take initiatives</li><li>Experience in Java Spring &amp; Spring Boot Frameworks will be considered an asset</li><li>Knowledge and understanding of RESTful Services, XML, JSON</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Java Software Engineer (Code:JSE)

Ζητείται: Υπεύθυνος Μηχανογράφησης&nbsp;για πλήρη απασχόληση.Πληροφορίες&nbsp;τηλ.:&nbsp;210/9697000e-mail:&nbsp;career@athenseyehospital.gr

Υπεύθυνος Μηχανογράφησης

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We are looking for a Business Analyst to join a transformative project aimed at modernizing and standardizing the IT and OT landscape of power production sites in Greece. This role focuses on digital transformation and seamless collaboration among stakeholders, requiring business trips within Greece. Please note that the flexibility to travel across Greece is required by the project/client.Responsibilities<ul><li>Provide support for the completion of the IT services rollout to production sites</li><li>Conduct a detailed analysis of current IT vs OT applications</li><li>Standardize the technology stack and solutions</li><li>Discover and support cloud migration and modernization of selected applications</li><li>Deliver on-site training for end users</li><li>Cooperate with stakeholders and vendors</li><li>Lead transformation initiatives for increased productivity improved security and cost optimization in a high-paced environment</li></ul>Requirements<ul><li>2+ years of experience in Business Analysis</li><li>Background in legacy system integration</li><li>Understanding of application migration and modernization concepts to the cloud</li><li>Capability to work under tight deadlines</li><li>Excellent client-centric approach</li><li>Flexibility to travel in Greece for discovery sessions</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst

We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Senior Delivery Manager

We are looking for a Senior Delivery Manager to take charge of pre-sales and oversee the execution of complex, large-scale programs in the energy sector.This position is dedicated to advancing modernization and digital transformation through the deployment of both commercial and enterprise software solutions. The successful candidate will bring extensive experience in delivery management, a track record of handling multi-stream projects, and the ability to work effectively in multi-vendor environments. The preferred location for this role is Athens or the surrounding region.Responsibilities<ul><li>Manage every stage of program delivery, ensuring projects meet strategic goals, deadlines, and budget requirements</li><li>Lead pre-sales initiatives, including solution planning, cost estimation, and direct engagement with clients</li><li>Build and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure alignment and effective communication</li><li>Oversee delivery governance, risk management, and escalation procedures across all programs</li><li>Work closely with third-party vendors to guarantee smooth integration of external solutions</li><li>Drive digital transformation and modernization efforts within the energy industry</li><li>Uphold high standards for project delivery, track performance metrics, and encourage ongoing improvement</li><li>Mentor and support delivery teams, promoting a culture of responsibility and high achievement</li><li>Oversee financial management of programs, including budgeting, forecasting, and profit and loss accountability</li></ul>Requirements<ul><li>Minimum 10 years of progressive experience in IT, with at least 5 years in a senior delivery, program, or architecture leadership position</li><li>Involvement in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Proven ability to deliver large-scale, enterprise-level programs with multiple workstreams, teams of 40+ FTEs, and multi-year durations</li><li>Demonstrated leadership in complex programs within the energy sector, such as Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong experience in pre-sales activities, including RFP/RFI processes, solution development, estimation, and client presentations</li><li>Background in managing large, multi-vendor project environments</li><li>Deep understanding of project management methodologies, including PMI, PRINCE2, and Agile frameworks</li><li>Advanced skills in stakeholder management, particularly with executive-level stakeholders</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Proficiency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

As a Senior Internal Auditor (IT &amp; Data Analytics), you are responsible for providing independent, objective assurance and advisory services designed to add value and improve the organization’s operations. In this role, you will engage frequently with ΙΤ, Cyber Security, Digital Banking, Data Governance business and functional units across the Bank and the wider International Group, providing valuable insights and challenging the effectiveness of respective ICT and operational risk management processes.&nbsp;What you will be doing&nbsp;<ul><li>Assess the effectiveness and efficiency of the IT processes followed at Group level.</li><li>Evaluate the design and operational effectiveness of information systems and applications.</li><li>Contribute to the development and application of the internal audit functions’ data analytics capability.</li><li>Review, evaluate and test application controls.</li><li>Complete audit working papers by documenting audit tests and findings.</li><li>Provide recommendations on identified issues.</li><li>Keep abreast of the new audit developments and apply international practices and standards (IIA, ISACA - CoBIT, ITIL etc.).</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s Degree preferably in Information Technology, Computer Science or in another quantitative field of study (e.g. Engineering, Mathematics or any other related discipline).</li><li>7 – 10 years of professional experience in&nbsp;Network/System/Database/Development/Application Administration,&nbsp;IT Security,&nbsp;Data Processing and Data Visualization Technologies,&nbsp;ICT Audit</li><li>Knowledge of banking environment will be considered a plus.</li><li>A professional qualification, such as CISA, CISSP, CISM or any other related audit/technical designation, will be considered an asset.</li><li>Communication, report writing and presentation skills.</li><li>Excellent command of the English language (both written and spoken).</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Senior Internal Auditor (IT & Data Analytics)

As a Systems Operation Agent will be placed in the IT Infrastructure &amp; Operations Division and will be responsible for monitoring the reliability of the Data Center Systems operation. The position requires a shift working arrangement (24x7 shift schedule).What you will be doing • &nbsp; &nbsp;Ability to work in a 24x7 shift-based environment, including weekends and holidays.&nbsp; • &nbsp; &nbsp;Ability to work with fixed shift schedules that require continuous physical presence at the company’s Command Center facilities.&nbsp; • &nbsp; &nbsp;This position is fully on-site and does not support hybrid or remote working arrangements.&nbsp; • &nbsp; &nbsp;A valid driving licence is considered an advantage due to the shift-based nature of the role and the occasional requirement for physical presence at the Disaster Recovery (DR) site / backup data center..&nbsp; • &nbsp; &nbsp;Attention to detail when handling operational tasks and alerts.&nbsp; • &nbsp; &nbsp;Ability to manage multiple activities in parallel.&nbsp; • &nbsp; &nbsp;Understanding that systems support critical business services.&nbsp;&nbsp;What you need to have &nbsp; • &nbsp; &nbsp;A Bachelor’s degree in Information Technology, Computer Science or in a related discipline. • &nbsp; &nbsp;At least two (2) year of relevant experience.&nbsp; • &nbsp; &nbsp;Adequate skills in MS Office. • &nbsp; &nbsp;Basic understanding of ITIL concepts. • &nbsp; &nbsp;Familiarity with monitoring dashboards and system alerts. • &nbsp; &nbsp;Basic knowledge of Windows operating system. • &nbsp; &nbsp;Willingness to learn batch processing and job scheduling concepts. • &nbsp; &nbsp;Awareness of IT service management principles. • &nbsp; &nbsp;Adequate skills in MS Office.What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Systems Operations Agent

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

As a Data Governance Manager, you will join the Group Data &amp; AI function and play a central role in defining and operationalizing the Group’s enterprise data governance framework. You will be responsible for setting data management principles, ensuring effective metadata and lineage management, partnering with business and technology stakeholders, and safeguarding the quality and integrity of critical operational data across the Group.&nbsp;What you will be doing • &nbsp; &nbsp;Lead the delivery, rollout, and day to day operationalization of the Group Data Governance Framework. • &nbsp; &nbsp;Define and shape the Bank’s enterprise data management and data architecture principles, and monitor their consistent implementation across the Group. • &nbsp; &nbsp;Drive the development, adoption, and continuous improvement of data governance policies, standards, and procedures, in close collaboration with business and technology stakeholders. • &nbsp; &nbsp;Provide technical and methodological assurance for the ongoing implementation of data governance practices across the Bank. • &nbsp; &nbsp;Oversee the analysis of business requirements related to Critical Data Elements (CDEs), ensuring strong traceability between data, business processes, regulatory needs, and enterprise value. • &nbsp; &nbsp;Ensure the identification, documentation, and maintenance of enterprise data assets within business and data glossaries. • &nbsp; &nbsp;Work closely with business and IT teams to implement effective metadata management and data lineage processes across data platforms and tools. • &nbsp; &nbsp;Partner with business areas to define and support Business Data Owners, enabling the consistent identification, ownership, and stewardship of Critical Data Elements. • &nbsp; &nbsp;Build and lead a high performing data governance team, fostering a culture of accountability, collaboration, empowerment, and inclusion. What you need to have •&nbsp; &nbsp; A Bachelor’s degree in Computer Engineering, Statistics, Information Systems, or a related field. •&nbsp; &nbsp; A Master’s degree in Business Administration or a relevant discipline (preferred). • &nbsp; &nbsp;At least 5 years of managerial experience in Data Governance or Data Management, with a strong focus on Critical Data Elements and metadata management. • &nbsp; &nbsp;Solid experience in Data Modeling and Enterprise Data Architecture. • &nbsp; &nbsp;Proven experience with Data Governance platforms such as IBM Knowledge Catalog, Informatica, or Collibra. • &nbsp; &nbsp;Strong understanding of banking data and regulatory environments (preferred). • &nbsp; &nbsp;Excellent leadership, stakeholder management, and communication skills, with the ability to influence across business and technology teams. • &nbsp; &nbsp;Strong analytical and critical thinking skills, with the ability to address complex data challenges, adapt to change, and drive continuous improvement. &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Manager

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

As a Product Owner you will be responsible for the design and implementation of digital products and services for individuals and businesses in alignment with the bank’s digital roadmap, delivering customer value in a cost-efficient manner with high quality and fast time-to-market.&nbsp;What you will be doing • &nbsp; &nbsp; Lead cross-functional horizontal teams with business, support functions, UX and IT stakeholders to define and prioritize objectives, scope and requirements for new digital products/services or improvements to existing ones. • &nbsp; &nbsp; Identify and assess implications of legal, regulatory, operational risk and DPO requirements covering digital services and design respective solutions. • &nbsp; &nbsp; Lead the design of e2e customer journeys, develop respective product epics/features/stories, maintain and prioritize product features backlog according to feasibility/ customer value in an iterative manner, plan/ refine user stories. • &nbsp; &nbsp; Monitor and assess vendor solutions market, cultivate vendor relations, participate in negotiations and structuring of contractual agreements. • &nbsp; &nbsp; Monitor closely the customer feedback and needs, market trends, competitor activity and regulatory changes to ensure the leading position of our digital propositions. • &nbsp; &nbsp; Maintain assigned product/service post-launch, monitor customer adoption rates, technical, risk, quality KPIs and take proactive corrective actions.&nbsp;What you need to have&nbsp;&nbsp; • &nbsp; &nbsp;A Bachelor’s degree in technical/business field, engineering or relevant field. • &nbsp; &nbsp;A Master’s degree in related field is preferred. • &nbsp; &nbsp;At least five (5) years of working experience in creating digital products and services in an agile environment as &nbsp;well as in digital transformation projects. • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail.&nbsp; • &nbsp; &nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Product Owner

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

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