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Will be reporting to the Accounts Receivables Supervisor.Duties and Responsibilities to include:This position’s main focus is supporting all Accounts Receivables tasks and other daily administration tasks as required, such as:<ul><li>Collecting, creating and sending invoices to customers, based on hotel procedures</li><li>Reconciliations: Identify and resolve discrepancies in charges or payments through research and communication with other departments</li><li>Customer service: Resolving customer queries regarding their billing and account statements and invoices</li></ul>The role is designed to support the various functions of the Accounts Receivables department and is an entry level role.The successful candidate should possess the following knowledge, skills and attributes<ul><li>University Degree in a Accounting (a Master’s degree will be considered an asset)</li><li>A good working knowledge of Opera</li><li>Excellent command of Microsoft Tools – Word, and Excel (for reconciliation tasks)</li><li>At least 1-2 years of working experience in billing, collection, and/ or monitoring customer balance processes</li><li>Excellent command of the Greek, and English language (certified at Proficiency level), additional languages are an asset</li><li>Strong analytical, problem solving, time-management and project management skills</li><li>Organizing skills and coordination ability with good attention to detail</li><li>Interpersonal communication skills, and commitment to fostering a positive working environment, and relationship with other hotel teams</li><li>Integrity, as this is a role that handles both Guest and Associate personal data</li></ul>

Accounts Receivables Clerk 26053184

The Attendant Pubic Area primary responsibility is to provide quality service in all Guest Pubic Area that exceeds Guest’s expectations. &nbsp;The Attendant Public Area must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed. Key Duties and Responsibilities<ul><li>Exceed Guest expectations of housekeeping services, responsible for the cleanliness of Public area by ensuring that Public area are cleaned in accordance with the required standards. &nbsp;</li><li>Responsible for deep cleanliness of public area in the assigned section. &nbsp;</li><li>Meticulously adhere to the standard operating procedures pertaining to cleaning, sanitization and set up in public area.</li><li>General and deep cleaning of toilets, corridors, trolleys, pantries and caddies as per the standard procedures.</li><li>Responsible of setting up and maintaining the cleanliness of site inspection public area each day. &nbsp;</li><li>Complete daily and evening service according to the schedule created by the Housekeeping management.</li><li>Develop a positive working relationship with all colleagues and departments to facilitate a team-oriented atmosphere.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions</li><li>Ability to work independently without direct supervision</li><li>Previous cleaning experience may be an advantage, but not generally required</li><li>Must have the ability to communicate effectively with guests, co-workers and managers</li><li>Be ready for flexible schedule</li><li>Strong knowledge of all Hotel facilities, their service and working hours</li><li>Maintain positive attitude and body language at all time&nbsp;</li></ul> &nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Public Areas Attendant | One&Only Aesthesis, Athens (18957)

Responsible for the installation, maintenance, and repair of the hotel’s plumbing systems, ensuring that all facilities operate efficiently and meet the highest standards of quality and service. This role involves working on both guest and service areas, addressing any plumbing issues promptly to maintain an exceptional guest experience. The plumber will collaborate with other maintenance staff, respond to emergencies, and contribute to the hotel’s sustainability initiatives.Key Duties and Responsibilities o &nbsp; &nbsp;Installation of Plumbing Systems: Install and replace plumbing fixtures, piping, and drainage systems in guest rooms, restrooms, kitchens, and laundry facilities. o &nbsp; &nbsp;Maintenance and Repairs: Perform regular inspections and maintenance of plumbing systems to identify and resolve leaks, clogs, and other issues. o &nbsp; &nbsp;Troubleshooting: Diagnose plumbing problems and carry out repairs quickly to minimize disruption to hotel operations. o &nbsp; &nbsp;Emergency Response: Respond promptly to plumbing emergencies, including burst pipes and sewage issues, ensuring minimal impact on guests and operations. o &nbsp; &nbsp;Collaboration with Other Departments: Work closely with the maintenance and engineering teams to coordinate repairs and renovations, ensuring timely completion of projects. o &nbsp; &nbsp;Water Efficiency Initiatives: Implement water-saving technologies and practices to enhance the hotel's sustainability efforts. o &nbsp; &nbsp;Compliance with Regulations: Ensure all plumbing work complies with local building codes and health regulations. o &nbsp; &nbsp;Guest Interaction: Occasionally interact with guests to address plumbing-related concerns, ensuring a high level of customer service. o &nbsp; &nbsp;Documentation: Maintain accurate records of plumbing repairs, service requests, and maintenance schedules. o &nbsp; &nbsp;Training and Supervision: Train and supervise junior plumbing staff or apprentices, ensuring adherence to best practices and safety standards. o &nbsp; &nbsp;Inventory Management: Monitor and manage inventory of plumbing supplies and tools, ensuring availability for repairs and maintenance. o &nbsp; &nbsp;Preventive Maintenance: Conduct routine preventive maintenance on plumbing systems to ensure long-term reliability and performance. o &nbsp; &nbsp;Attend departmental meetings and lineups. o &nbsp; &nbsp;Perform other duties related but not limited to new projects, preventive and corrective maintenance, troubleshooting, as may be required by immediate superiors and undertake any works and tasks that are assigned to promote and/or ensure the smooth operation of the resort. Skills, Experience &amp; Educational Requirements&nbsp; o &nbsp; &nbsp;Professional license o &nbsp; &nbsp;Strong technical knowledge. o &nbsp; &nbsp;Proven experience as an electrician in commercial and/or industrial electrical systems. o &nbsp; &nbsp;Ability to read and interpret engineering drawings and technical manuals. o &nbsp; &nbsp;Excellent problem-solving ability. o &nbsp; &nbsp;Good spoken and written English. o &nbsp; &nbsp;Computer literate.&nbsp;

Plumber | One&Only Aesthesis, Athens (19575)

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the members of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry. &nbsp;</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Hostess | Ora By Ettore Botrini | One&Only Aesthesis, Athens (18938)

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

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accounts receivables clerk 26053184

Marriott Bonvoy

public areas attendant | one&only aesthesis, athens (18957)

One&Only Resorts

plumber | one&only aesthesis, athens (19575)

One&Only Resorts

hostess | ora by ettore botrini | one&only aesthesis, athens (18938)

One&Only Resorts

in residence dining, order taker | one&only aesthesis, athens (18959)

One&Only Resorts

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