LastWeek

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Seasonal

Aoristou

FullTime

OnSite

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Night Auditor | One&Only Aesthesis, Athens (19066)

Γίνετε μέλος της ομάδας μας και συμβάλετε στη δημιουργία μιας άριστης εμπειρίας φιλοξενίας κατά τις βραδινές ώρες. Αναζητούμε έναν αξιόπιστο και εξυπηρετικό Νυχτερινό Υπάλληλο Υποδοχής, ο οποίος θα αποτελεί το πρώτο σημείο επαφής για τους επισκέπτες μας τη νύχτα, διασφαλίζοντας την ομαλή λειτουργία της υποδοχής και την παροχή υψηλού επιπέδου εξυπηρέτησης.Ο ρόλος απαιτεί υπευθυνότητα, επαγγελματισμό και ικανότητα διαχείρισης πολλαπλών καθηκόντων με ψυχραιμία.Τι θα κάνεις• Διαχείριση αφίξεων, αναχωρήσεων και αιτημάτων επισκεπτών κατά τη νυχτερινή βάρδια • Ομαλή λειτουργία της υποδοχής, απαντήσεις σε τηλεφωνικές κλήσεις και emails • Παρακολούθηση και ενημέρωση κρατήσεων στο σύστημα • Διαχείριση πληρωμών, τιμολογίων και προετοιμασία αναφορών βάρδιας • Καταγραφή και τήρηση ακριβών αρχείων επισκεπτών • Συνεργασία με τα υπόλοιπα τμήματα του ξενοδοχείου για την κάλυψη αναγκών επισκεπτών • Παρακολούθηση της ασφάλειας του χώρου και αναφορά ύποπτης δραστηριότητας • Διαχείριση έκτακτων περιστατικών με ψυχραιμία και αποτελεσματικότηταΑυτό που σε κάνει μοναδικό/ήΑναζητούμε έναν υπεύθυνο και οργανωτικό επαγγελματία, με άριστες επικοινωνιακές δεξιότητες και ικανότητα ανεξάρτητης εργασίας, ο οποίος:• Διαθέτει προηγούμενη εμπειρία σε αντίστοιχη θέση, ιδανικά στον χώρο της φιλοξενίας • Έχει γνώση συστημάτων διαχείρισης ξενοδοχείου (π.χ. Protel) και βασικές γνώσεις Η/Υ (MS Office) • Διακρίνεται για την προσοχή στη λεπτομέρεια και την οργάνωση • Μπορεί να εργάζεται αποτελεσματικά υπό πίεση • Έχει άριστη γνώση Ελληνικών και ΑγγλικώνΤι προσφέρουμε• Ανταγωνιστικό πακέτο αποδοχών • Συνεχή εκπαίδευση και ευκαιρίες επαγγελματικής ανάπτυξης • Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας • Διαμονή (για εργασία σε resort) και διατροφή • Σταθερό και επαγγελματικό εργασιακό περιβάλλον στον κλάδο της φιλοξενίας

Βραδινός υπάλληλος υποδοχής

Ως Νυχτερινός Υπάλληλος Υποδοχής, θα είστε το πρόσωπο του ξενοδοχείου μας κατά τις νυχτερινές ώρες, διασφαλίζοντας την ομαλή λειτουργία της υποδοχής και την άριστη εξυπηρέτηση των επισκεπτών.Θα υποδέχεστε αφίξεις, θα εξυπηρετείτε αιτήματα και θα αναλαμβάνετε διοικητικά και λειτουργικά καθήκοντα με επαγγελματισμό και υπευθυνότητα. Πρόκειται για έναν ρόλο που απαιτεί ψυχραιμία, προσοχή στη λεπτομέρεια και αίσθημα φιλοξενίας.&nbsp;Ζωή στη ZEUS Hotels &amp; ResortsΕνώ το ξενοδοχείο ησυχάζει, η δική σας βάρδια ξεκινά. Οι νυχτερινές ώρες έχουν τον δικό τους ρυθμό — άλλοτε ήρεμο, άλλοτε απρόβλεπτο. Θα διαχειρίζεστε αφίξεις, αιτήματα επισκεπτών, διαδικασίες ασφάλειας και αναφορές που προετοιμάζουν την επόμενη ημέρα.Θα είστε η σταθερή παρουσία που διασφαλίζει ότι όλα λειτουργούν σωστά μέχρι το πρωί.&nbsp;Τι θα κάνετε<ul><li>Υποδοχή και εξυπηρέτηση επισκεπτών σε αφίξεις, αναχωρήσεις και αιτήματα</li><li>Διαχείριση της λειτουργίας της υποδοχής κατά τη νυχτερινή βάρδια</li><li>Απάντηση τηλεφωνικών κλήσεων και emails</li><li>Παρακολούθηση του χώρου για λόγους ασφάλειας και αναφορά ύποπτης δραστηριότητας</li><li>Διαχείριση πληρωμών, τιμολογίων και αναφορών βάρδιας</li><li>Συντονισμός με άλλα τμήματα για την εξυπηρέτηση επισκεπτών</li><li>Τήρηση και ενημέρωση ακριβών αρχείων επισκεπτών</li><li>Διαχείριση έκτακτων περιστατικών με ψυχραιμία και αποτελεσματικότητα</li></ul>&nbsp;Εκτιμούμε τη μοναδικότητά σαςΠιστεύουμε ότι οι καλύτεροι νυχτερινοί υπάλληλοι υποδοχής είναι ψύχραιμοι, αξιόπιστοι και έχουν έμφυτη διάθεση εξυπηρέτησης. Αν σας αρέσει να εργάζεστε αυτόνομα και να φροντίζετε τους επισκέπτες σε κάθε περίσταση, θα ταιριάξετε απόλυτα στην ομάδα μας.&nbsp;Τι αναζητούμε<ul><li>Προϋπηρεσία σε αντίστοιχη θέση, κατά προτίμηση στον χώρο της φιλοξενίας</li><li>Γνώση συστημάτων διαχείρισης ξενοδοχείων και βασικές δεξιότητες Η/Υ (π.χ. MS Office, Protel)</li><li>Ικανότητα οργάνωσης και διαχείρισης πολλαπλών εργασιών</li><li>Άριστες επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Πολύ καλή γνώση Ελληνικών και Αγγλικών</li><li>Ικανότητα εργασίας αυτόνομα και διατήρησης ψυχραιμίας υπό πίεση</li></ul>&nbsp;Τι προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες εκπαίδευσης και επαγγελματικής εξέλιξης</li><li>Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Παροχή διαμονής (μόνο για θέσεις σε resort) και διατροφής</li></ul>

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a motivated Stewarding Supervisor for Season 2026 (minimum 6-month contract).Reporting to the Chief Steward, you will be responsible for supervising and coordinating the daily activities of the Stewarding team, ensuring smooth operations, adherence to sanitation standards, and maintaining a safe and efficient working environment across all back-of-house areas.What You Will Do<ul><li>Supervise and coordinate the activities of all stewards, including permanent, seasonal, and outsourced staff.</li><li>Oversee cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment, and production areas in line with hotel standards.</li><li>Ensure proper use and preventative maintenance of all stewarding equipment and machinery.</li><li>Maintain neatness, cleanliness, and order in kitchens, back-of-house areas, storage, employee dining, and stewarding stations.</li><li>Support banquet and kitchen operations by coordinating small ware, inventory, and delivery of items as needed.</li><li>Assist in staff training, onboarding, and development initiatives.</li><li>Monitor compliance with health, hygiene, and safety standards, including proper handling of equipment, chemicals, and waste.</li><li>Assist in stock control, ordering, and inventory management of stewarding supplies.</li><li>Act as a role model by maintaining high standards, leading by example, and promoting teamwork.</li><li>Perform other duties as assigned by the Chief Steward or Executive Chef.</li></ul>What You Bring<ul><li>Previous experience in stewarding or hospitality operations; supervisory experience preferred.</li><li>Strong leadership, organizational, and communication skills.</li><li>Knowledge of food safety, sanitation, and health regulations.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>European Passport or legal right to work in Greece.</li><li>Fluency in English; knowledge of Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Employee recognition programs and access to Four Seasons global training &amp; development.</li><li>Opportunities for global travel through Task Forces and internal transfers.</li></ul>Schedule &amp; Hours<ul><li>Seasonal role – schedule may vary according to operational needs.</li><li>Flexible working hours; must be able to work early mornings, evenings, or weekends if required.</li></ul>

Stewarding Supervisor (Seasonal 2026)
Job ID:REQ10371825

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Spa Housekeeping Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Ensure the Spa facilities are properly open in the morning and closed down and all procedures followed.&nbsp;&nbsp;</li><li>Set-up and maintain all spa facilities including the hydrotherapy zone, refreshment areas, locker rooms, fitness rooms, pre and post-treatment lounges and any other location as indicated by the Spa Management.&nbsp;</li><li>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and other assigned Spa areas. Ensure all decorations within the Spa always look fresh and to standard.&nbsp;</li><li>Ensure the hydrotherapy zone and pools meet health, safety and hygiene requirements through accurate cleaning and chemical treatments. Monitor water quality and report any unacceptable variance to the Spa management or Engineering department, as appropriate. Report equipment malfunctions promptly and accurately. Work closely with the Engineering department to administer preventative maintenance procedures and to limit equipment down time by ensuring proper care and use.&nbsp;</li><li>Issue, stock and order towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the areas to provide guests with a level of service in keeping with standards.&nbsp;&nbsp;</li><li>Keep the linen and inventory room well organized and tidy.&nbsp;</li><li>Retrieve and fold bath towels, cold and warm towels and other Spa linen as required by Spa management.&nbsp;&nbsp;</li><li>Collect all soiled linen and terry from hampers and floors and deliver to laundry.&nbsp;</li><li>Clean and stock waiting area as well as back and preparation rooms.&nbsp;</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; report guests’ complaints; assist in all inquiries in connection with spa services.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Very Good verbal communication skills in English are essential.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Spa Housekeeping Attendant (Seasonal 2026) REQ10363864

At Four Seasons, our people are the heart of our success. We are committed to creating a supportive environment where our employees grow, excel, and consistently deliver the exceptional service that defines our brand. We are currently seeking a Night Manager to join our Front Office leadership team at the iconic Four Seasons Astir Palace Hotel Athens.As a Night Manager, you will oversee all overnight Front Office operations ensuring seamless service, strong leadership presence, and unwavering adherence to Four Seasons standards. You will supervise the hotel during the night, support all departments, manage guest interactions with professionalism, and uphold the highest levels of safety, service, and crisis readiness.What You Will Do:<ul><li>Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules.</li><li>Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools.</li><li>Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards.</li><li>Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations.</li><li>Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary.</li><li>Oversee night audit procedures and prepare required accounting reports.</li><li>Guarantee compliance with all financial and credit procedures; review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation.</li><li>Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model.</li><li>Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met.</li><li>Supervise room assignments, monitor Out of Order/Out of Service rooms, and ensure accurate tracking.</li><li>Act as the senior leader on duty overnight, handling all guest requests, complaints, and emergencies with professionalism and strong crisis management skills.</li><li>Ensure all night colleagues uphold grooming standards, uniform guidelines, communication etiquette, and Four Seasons cultural values.</li><li>Report operational updates, incidents, and departmental needs to the Front Office Manager, collaborating closely to maintain seamless continuity between shifts.</li><li>Promote hotel facilities and support upselling initiatives, motivating the team by leading through example.</li><li>Remain fully familiar with emergency procedures, fire panel operation, and crisis protocol as the designated overnight controller.</li><li>Uphold Four Seasons policies at all times, acting as a brand ambassador and maintaining the integrity of our vision, mission, and values.</li></ul>What You Bring:<ul><li>Proven experience in Front Office operations, preferably in luxury hospitality.</li><li>Strong leadership presence with the ability to supervise, motivate, and develop teams.</li><li>Deep understanding of guest service standards, night audit processes, and crisis management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Fluency in English; additional languages are an asset.</li><li>Able to work overnight schedules, weekends, and holidays.</li><li>Professional presentation, grooming, and behavior aligned with Four Seasons standards.</li></ul>What We Offer:<ul><li>Employee Meals and Uniform &amp; Laundry provided.</li><li>Ticket Restaurant Monthly Amount of €100.</li><li>Bus Transportation to/from Elliniko.</li><li>Monthly Employee Recognition Program.</li><li>Global career growth opportunities through Task Forces and Transfers.</li><li>Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide).</li></ul>At Four Seasons Astir Palace Athens, we champion excellence, collaboration, and continuous development. Join us as a Night Manager and help shape unforgettable guest experiences while safeguarding the overnight heartbeat of our iconic hotel.

Night Manager REQ10363997

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Reservations Manager you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage all rooms reservations processes for the hotel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all email traffic is monitored and reservations appropriately recorded and checked – dates, price, market segmentation, sources et·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling Online Booking Engine and the group’s multi-PMS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling incoming requests (e-mail, phone calls and website)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processing all reservation requests, changes, and cancellations received by phone or email·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Having knowledge of all major Extranets (Β2Β, B2C, OTAs)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Room Allocation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicating with the Sales and Accounting Departments regarding offers or following up on payments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answering questions about property facilities/services and room accommodations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare reports for the upper management team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling and monitoring&nbsp;commission invoices for the travel agencies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaising with travel agents·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train reservation agents to meet its standard·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with Front Office staff to coordinate a smooth operationEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both oral and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of any other language will be considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multi-tasking·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively working under pressure·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years experience in a relevant position·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a multi-property management system will be considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in Opera PMS and Pylon·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiar with Forbes standards will be considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS Office Suite skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Teamwork spirit and customer service attitude·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to motivate and lead a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong attention to detail

Reservations Manager

Ως Υπάλληλος Υποδοχής, θα είστε το πρώτο σημείο επαφής των επισκεπτών μας και ο άνθρωπος που διαμορφώνει την πρώτη — και συχνά πιο καθοριστική — εντύπωση. Ο ρόλος σας είναι κομβικός στη δημιουργία μιας ζεστής, επαγγελματικής και αξέχαστης εμπειρίας φιλοξενίας.Με άριστες επικοινωνιακές δεξιότητες, οργανωτικότητα και πάθος για την εξυπηρέτηση, θα διασφαλίζετε ότι κάθε επισκέπτης νιώθει ευπρόσδεκτος και υποστηριζόμενος καθ’ όλη τη διάρκεια της διαμονής του.&nbsp;Ζωή στο ΞενοδοχείοΗ υποδοχή είναι η καρδιά του ξενοδοχείου. Κάθε ημέρα είναι διαφορετική — αφίξεις, αναχωρήσεις, αιτήματα, λύσεις και συνεργασία με όλα τα τμήματα. Σε αυτό το δυναμικό περιβάλλον, η ψυχραιμία, η ευελιξία και η προσοχή στη λεπτομέρεια κάνουν τη διαφορά.Ως μέλος της ομάδας μας, θα εργάζεστε σε ένα φιλικό και υποστηρικτικό περιβάλλον, όπου η ομαδικότητα και η άριστη εξυπηρέτηση επισκεπτών αποτελούν κοινό στόχο.&nbsp;Τι θα κάνετε<ul><li>Διαχειρίζεστε τις αφίξεις και αναχωρήσεις επισκεπτών, εξασφαλίζοντας ομαλή και ευχάριστη εμπειρία</li><li>Διαχειρίζεστε κρατήσεις, τροποποιήσεις και ακυρώσεις μέσω του συστήματος κρατήσεων</li><li>Παρέχετε άριστη εξυπηρέτηση πελατών, απαντώντας σε ερωτήματα και επιλύοντας παράπονα</li><li>Συντονίζεστε με τα υπόλοιπα τμήματα για την κάλυψη αναγκών και αιτημάτων επισκεπτών</li><li>Διαχειρίζεστε χρεώσεις, πληρωμές και συναλλαγές με μετρητά ή κάρτες</li><li>Παρέχετε πληροφορίες σχετικά με τις παροχές του ξενοδοχείου, τοπικά αξιοθέατα και μετακινήσεις</li><li>Τηρείτε ακριβή αρχεία επισκεπτών, συναλλαγών και ειδικών αιτημάτων</li><li>Διασφαλίζετε ότι ο χώρος της υποδοχής παραμένει καθαρός, οργανωμένος και φιλόξενος</li></ul>&nbsp;Αυτό που σας κάνει ξεχωριστούςΠιστεύουμε ότι ένας εξαιρετικός receptionist συνδυάζει επαγγελματισμό με αυθεντική φιλοξενία. Είναι οργανωτικός, επικοινωνιακός και πάντα έτοιμος να προσφέρει λύσεις με χαμόγελο.&nbsp;Αναζητούμε άτομα που:<ul><li>Διαθέτουν προηγούμενη εμπειρία σε θέση υποδοχής ή front office (επιθυμητή, ιδανικά στον ξενοδοχειακό κλάδο)</li><li>Έχουν άριστη προφορική και γραπτή επικοινωνία στα Ελληνικά και Αγγλικά</li><li>Διαθέτουν ισχυρές οργανωτικές δεξιότητες και προσοχή στη λεπτομέρεια</li><li>Έχουν γνώση ξενοδοχειακών συστημάτων όπως Protel ή αντίστοιχα (επιθυμητή)</li><li>Μπορούν να εργάζονται αποτελεσματικά σε περιβάλλον με γρήγορους ρυθμούς</li><li>Διακρίνονται για τη φιλική, επαγγελματική στάση και τον προσανατολισμό στην ικανοποίηση επισκεπτών</li><li>Έχουν ευελιξία ωραρίου (βάρδιες, Σαββατοκύριακα, αργίες)</li></ul>&nbsp;Τι προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης και εκπαίδευσης</li><li>Υποστηρικτικό, συμπεριληπτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Διαμονή (μόνο για θέσεις σε resorts) και διατροφή</li></ul>&nbsp;

Receptionist

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Front Desk Receptionist for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Maintain complete knowledge at all times of: All hotel features/services, hours of operation. History of the building, all room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures, room availability status for any given day and scheduled daily group activities / VIP’s and all Residence types and features.&nbsp;</li><li>Be able to perform all Front office duties during all shifts, morning, evening and night shifts.&nbsp;</li><li>To offer assistance with hotel orientation explaining the hotel facilities including opening times and offerings.</li><li>To offer assistance with hotel room orientation in line with Four Seasons standards and Leading Quality Assurance Standards.</li><li>Have a thorough knowledge of the Front Office systems &amp; processes, such as Opera, Visionline, HotSoS, Key, Mobile App, Mobile key.&nbsp;</li><li>Be familiar and promote hotel products, services and promotions.</li><li>Be able to answer the general queries of reservations and billings.</li><li>Comply and adhere to the Four Seasons company policies.</li><li>Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.</li></ul>What You Bring<ul><li>A High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Front Desk Receptionist (Season 2026) REQ10363721

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated Guest Services Agent for the Season 2026 to join our Front Office team.This role is essential in delivering a seamless arrival and departure experience, ensuring guests feel welcomed, supported, and cared for from the very first moment until their departure. You will act as a key point of contact for guest luggage handling, information sharing, and coordination of guest requests across departments, always delivering service at the highest luxury standards.What You Will Do<ul><li>Handle guest arrivals and departures with efficiency, professionalism, and genuine hospitality.</li><li>Manage all luggage handling processes, ensuring safe, accurate, and timely delivery.</li><li>Create a warm and welcoming arrival experience for all guests.</li><li>Provide guests with detailed information about hotel services, facilities, and the surrounding area.</li><li>Assist with guest requests in close coordination with Front Desk and Concierge teams.</li><li>Maintain knowledge of hotel operations, room types, VIP arrivals, and daily activities.</li><li>Ensure accurate handling, storage, and tracking of luggage and guest belongings.</li><li>Deliver items such as messages, mail, packages, and special requests promptly.</li><li>Assist with room moves, rooming, and orientation when required.</li><li>Support valet parking operations and traffic management at hotel entrances.</li><li>Maintain cleanliness and organization of all front-of-house and luggage storage areas.</li><li>Ensure all guest interactions reflect the highest level of service and professionalism.</li><li>Assist other departments during busy operational periods to ensure smooth hotel flow.</li></ul>What You Bring<ul><li>A High School Diploma or equivalent is required.</li><li>Applicants must have a European Passport or legal right to work in Greece.</li><li>Fluency in English is essential; Greek is an advantage.</li><li>Previous experience in a similar guest-facing or hospitality role is an advantage.</li><li>Strong communication and interpersonal skills with a guest-first mindset.</li><li>Ability to work in a fast-paced, luxury hospitality environment.</li><li>Physically capable of handling luggage and operational demands of the role.</li></ul>What We Offer<ul><li>Competitive Salary &amp; Benefits Package</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services</li><li>Ticket Restaurant allowance of €100/month</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts worldwide</li><li>Employee Recognition Program</li><li>Global Travel opportunities through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development programs</li></ul>Schedule &amp; HoursSummer Seasonal Position – 5 working days per week, 2 days off. Schedule may vary weekly based on operational needs.

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