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Intellectica is recruiting an experienced&nbsp;Cost Controlling&nbsp;Manager&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Attiki, Greece and reporting directly to the CFO, the successful candidate will play a key role in ensuring efficient procurement and supply chain processes while maintaining financial integrity and cost-effectiveness.Key activities and responsibilities of this role include:<ul><li>Developing and implementing cost control strategies to optimize manufacturing operations</li><li>Preparing detailed cost reports and financial analyses to support decision-making</li><li>Monitoring and analyzing cost variances, identifying areas for cost reduction and efficiency improvement</li><li>Assisting in the preparation of budgets and forecasts, providing insights and recommendations</li><li>Liaising with suppliers and vendors to negotiate favorable terms and conditions</li><li>Reviewing and approving purchase orders and contracts, ensuring alignment with budgetary constraints</li><li>Conducting regular audits of cost control procedures and systems to ensure compliance with financial policies</li><li>Collaborating with procurement and supply chain teams to ensure cost-effective purchasing and inventory management</li><li>Providing training and guidance to junior staff on cost control practices and procedures</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, or a related field</li><li>Master’s degree or professional certification (e.g., CMA, ACCA, ACA, CPA) is a plus</li><li>At least 5 years of experience in cost controlling ideally within the manufacturing industry</li><li>Proven expertise in financial analysis, budgeting, and cost optimization strategies</li><li>Proficiency in financial software and ERP systems</li><li>Familiarity with Microsoft Office suite (advanced MS Excel skills)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>High level of integrity and ethical standards</li><li>Project management skills; ability to set priorities and manage deadlines</li><li>Strong analytical skills with the ability to interpret complex financial data</li><li>Adaptability and resilience in a fast-paced environment</li><li>Strong leadership and team management skills</li></ul>

Cost Controlling Manager int-0319

Bringing smiles is what we do at TTEC… for you and the customer. As a Sales Analytics Manager working onsite in Athens you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing&nbsp;In this role you will, gather, prepare, and analyze data for client sales and marketing programs. You will directly collect, validate, cleanse, and load data from internal or external systems into databases to enable successful user adoption of analytics tools and reports. &nbsp; The position will work with Strategic Marketing Managers and other program support resources to provide analysis, creative feedback, and prepare findings for presentation to management.&nbsp;During a Typical Day, You’ll&nbsp;• &nbsp; &nbsp;Partner with the line of business owners and other key stakeholders in GTM planning and the day to day running of the EMEA DMe business.&nbsp; • &nbsp; &nbsp;Assist the Sales Managers accountable for achieving revenue goals across the B2B business. Diagnose gaps and develop action plans to improve performance across the region.&nbsp; • &nbsp; &nbsp;Drive the weekly and quarterly Forecast and Outlook process using pipeline analysis, data validation, and identify gaps and actions required.&nbsp; • &nbsp; &nbsp;Manage local execution of Sales Quota setting and validate attainment and exception requests.&nbsp; • &nbsp; &nbsp;Assess current business practices and provide innovative ways for improved efficiency and effectiveness&nbsp;What You Bring to the Role&nbsp;• &nbsp; &nbsp;3-5 years of work experience in sales operations or related field. &nbsp; • &nbsp; &nbsp;Ability to be successful working in highly matrixed organization and able to build support and strong relationships with key stakeholders and peers&nbsp; • &nbsp; &nbsp;Strong Excel skills. Experience in CRM and data visualization tools (e.g. SFDC, Tableau, Power BI) preferred&nbsp; • &nbsp; &nbsp;Exceptional interpersonal, presentation, and communication skills&nbsp; • &nbsp; &nbsp;Ability to work independently and prioritize, multi-task, and perform effectively under pressure&nbsp;What You Can Expect &nbsp;• &nbsp; &nbsp;Supportive of your career and professional development&nbsp; • &nbsp; &nbsp;An inclusive culture and community minded organization where giving back is encouraged&nbsp; • &nbsp; &nbsp;A global team of curious lifelong learners guided by our company values&nbsp; • &nbsp; &nbsp;Ask us about our paid time off (PTO) and wellness and healthcare benefits&nbsp; • &nbsp; &nbsp;And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)&nbsp; Visit www.mybenefits.ttec.com for more information.&nbsp;

Strategic Marketing Manager

M&amp;S is changing, and it's changing fast. We are working hard to ensure our store estate is fit for the future, that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional&nbsp;M&amp;S values our customers love.&nbsp;Our role is to make sure we attract the very best talent to our business and provide a really great place to work so our colleagues can reach their full potential. After all, it's our people who make us who we are. M&amp;S is going through rapid change, and here in HR we’re planning for the future in a big way! With the People Agenda at the heart of it all, now is our time to really make an impact. Think you can rise to the challenge?As HR Business Partner you will play a significant role in this tranformation journey by&nbsp;ensuring&nbsp;&nbsp;that the HR Strategy for retail is in place to help the business deliver the desired results, providing support and leadership on the people aspects of business plans and provide input on people and organizational issues, driving implementation of all HR policies and practices and strengthen employees, leading the talent development and succession planning for Retail, enabling leaders to unlock the power of retail employees by having the best talent, leaders, environment and culture to drive growth.Your key accountabilities will include:Key accountabilities and measures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of the HR Plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on store staffing on a regular basis and ensure staffing capacity is fulfilled·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive recruitment for all store-based roles·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the design of the HR plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Comp &amp; Ben Manager throughout business planning and forecast updates·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive change through digital solutions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of HR systems and policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular store visits according to the relevant visits plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive the performance management process for all retail colleagues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive and coordinate the talent review and succession planning processes for Retail·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Comp &amp; Ben Manager to deliver the annual pay review process·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Secure the objective implementation of all HR policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with Comp &amp; Ben Manager to ensure legal compliance in handling any employee relations issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist and contribute to the maintenance of the HRMS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using people MI and data·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capability development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advise, challenge and support managers in their role on people-related processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organise and ensure that all Performance Management processes are in place·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in Performance Management trainings·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that ER in stores are being handled timely, legally and effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Builds core capability through talent planning, succession plans &amp; development interventions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support learning and development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthen employee engagement·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cooperate with the HR team in order to utilize the full range of talent sourcing tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agree and maintain stretching targets in line with the Business Plan objectives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own your part in a committed team who feel fully engaged, supported and recognized for their contribution·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take ownership for own development&nbsp;What We Offer:<ul><li>Opportunities for professional development &amp; career advancement.</li><li>Private Health Insurance</li><li>Employee Assistance Program</li><li>Corporate mobile phone subscription</li><li>Discount on the products of our company</li><li>Bonus scheme</li></ul>We are looking for people&nbsp;who are not only ambitious for themselves, but for the business and their colleagues.Job requirementsAbout youEducation and Work Experience<ul><li>Graduate (Bachelor / MSc) in Business Administration or similar degree</li><li>Excellent command of the English language</li><li>3 years minimum experience in leading a team</li><li>Proven experience of 4-6 years in full life cycle of employee</li><li>Labour law knowledge</li><li>MS Office – excellent command of Excel and Powerpoint , Power BI</li><li>HRMS previous experience will&nbsp; be considered an asset</li></ul>Key skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective business partnering demonstrating the right level of challenge and influence to drive results·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Is relevant and innovative in their HR expertise through keeping abreast of HR trends and practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experienced in HR practice, reward practice and employment law·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commercial acumen and understanding of the operational levers which drive success in the organisation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands and can influence the levers to effectively deliver organisational change (structure and culture)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work at pace and with agility·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical &amp; syntheses skills to use data to identify trends and to influence and drive corrective action·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication, stakeholder management and organisational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong coaching and mentoring skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactiveness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer orientation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Facilitation skills

HR Business Partner

Being&nbsp;a&nbsp;member&nbsp;of&nbsp;our&nbsp;Group’s&nbsp;HR&nbsp;department,&nbsp;reporting&nbsp;to&nbsp;the&nbsp;Total&nbsp;Rewards&nbsp;&amp;&nbsp;Organizational&nbsp;Structure&nbsp;Senior&nbsp;Manager,&nbsp;you&nbsp;will&nbsp;be&nbsp;responsible&nbsp;and&nbsp;accountable&nbsp;for:<ul><li>Assisting in the designing, implementing, and sustaining comprehensive compensation and benefits programs that effectively balance employee feedback with organizational objectives</li><li>Reviewing and analyzing existing salary structures and benefits packages across the Group to ensure fairness</li><li>Participating actively in the new job evaluation and salary scales for various roles</li><li>Identifying trends and implementing new practices to engage and motivate employees</li><li>Supporting all employee benefits are administered in line with company policies</li><li>Preparing reporting on key HR KPIs related to compensation and benefits</li><li>Maintaining budgets related to compensation and benefits programs</li><li>Ensuring full compliance with internal policies and labor legislation related to compensation and benefits</li><li>Participating in compensation and benefits surveys and conducting salary benchmarking</li></ul> Qualifications &amp; Competencies required:<ul><li>University degree in Human Resources Management, Finance, Business Administration, Technology or a related field</li><li>Up to 2 years of experience in a similar role</li><li>Strong Excel and analytical skills</li><li>Attention to details and confidentiality</li><li>Excellent communication and interpersonal abilities</li><li>Excellent command of both Greek and English, written and spoken</li><li>Strong team player with a collaborative approach</li></ul> We offer:<ul><li>Competitive remuneration &amp; benefits package</li><li>Extensive continuous training</li><li>Career &amp; development prospects in Fourlis&nbsp;Group</li></ul>

Compensation & Benefits Specialist

The Financial &amp; Reporting Analyst will be responsible for preparing and consolidating financial statements in accordance with IFRS, analyzing data and supporting management through advanced reporting tools and financial modeling.Key Responsibilities<ul><li>Prepare and consolidate financial statements in compliance with IFRS</li><li>Develop and maintain financial models for forecasting, budgeting, business plans, and investment project evaluations</li><li>Utilize BI tools (e.g., Qlik) and ERP systems (SAP FI/CO/BW/BPC) for reporting and data analysis</li><li>Perform variance analysis and support forecasting and budgeting processes</li><li>Participate in ad-hoc projects</li><li>Liaise with external auditors</li></ul>Knowledge, Qualifications and ExperienceRequired Qualifications<ul><li>Bachelor’s degree in Accounting, Finance, or Economics</li><li>3–5 years of experience in Financial Reporting / Consolidation, ideally in a multinational environment or Big Four</li><li>Excellent knowledge of IFRS and consolidation processes</li><li>Advanced Excel and financial modeling skills</li><li>Experience with Qlik, SAP, and other reporting tools</li></ul>Desired Skills<ul><li>Strong data management and analytical reporting capabilities</li><li>Master’s degree in Finance or Data Analytics (preferred)</li><li>Certifications such as ACCA, CPA, DipIFR, AFM (Financial Modelling Institute), or CFA (preferred)</li><li>Effective communication and collaboration skills across different departments</li><li>Detail-oriented with strong problem-solving abilities</li></ul>

FINANCIAL & REPORTING ANALYST (3668)

Intellectica is recruiting a strategic and results-driven&nbsp;Senior&nbsp;Advertising Manager&nbsp;on behalf of a leading business media brand and part of a global network, delivering strategic content and innovative solutions to top industry leaders. Based in Athens, Greece and reporting directly to the Chief Revenue Officer, the successful candidate will play a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized advertising initiatives across print, digital, and experiential platforms.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Representing the company brand with professionalism and integrity in all marketplace activities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 4 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel</li><li>Digital and social media savvy</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Entrepreneurial mindset with a growth-driven approach</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0383

Intellectica is recruiting a&nbsp;Senior Advertising Manager&nbsp;on behalf of its client, a prominent media organization with a strong footprint across print, digital, and other content platforms. Renowned for its influential portfolio and commitment to innovation, the company is evolving into a dynamic, tech-driven media group dedicated to delivering high-quality content. Based in Athens, Greece, this role reports directly to senior commercial leadership and plays a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized, cross-platform media solutions.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 8 years of professional experience in advertising sales within media, publishing, or related industries; exposure to Digital Media Sales is considered a strong plus</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel (XLS)</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0349

We are looking for a Sales Manager to join our Client Travel team in Athens and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform).&nbsp;As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.YOURDAILYADVENTURESWILLINCLUDE:<ul><li>Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀</li><li>This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow’s technology helps our clients in their day to day business.&nbsp;</li><li>Be involved in product improvements and work on marketing strategies&nbsp;</li><li>Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely.&nbsp;</li></ul>TOBESUCCESSFULINTHISROLE:<ul><li>2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)</li><li>Love being on the move</li><li>Understand how your activities are impacting your sales quota</li><li>You can make data driven decisions</li><li>Enjoy speaking and meeting new people and you know how to engage with them</li><li>Relish getting to know your customers to then collaborate with internal teams to improve our products for them</li><li>Use coaching opportunities and self reflection to master your sales skills</li><li>Fluent with Greek and you have at least B2 English level</li></ul>BENEFITS&amp;PERKSINANUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;&nbsp;Plus more local benefits depending on your work location!

Client Travel Sales
Manager

Ensure the implementation of Health &amp; Safety policies and procedures within the plant, controlling compliance with legal requirements and company standards, aiming to prevent accidents and continuously improve the working environmentKey Accountabilities<ul><li>Design, implement, and monitor the Health &amp; Safety Management System</li><li>Conduct inspections and risk assessments across facilities and processes</li><li>Develop and maintain emergency response plans</li><li>Train employees on safety procedures and proper use of PPE</li><li>Investigate incidents and prepare reports with preventive recommendations</li><li>Provide guidance on facility design, new processes, and equipment selection</li><li>Introduce methods and technologies for continuous improvement</li><li>Collaborate with Production and Maintenance Managers to ensure safety measures are applied</li></ul>Qualifications and Experience<ul><li>Diploma or Degree from a Polytechnic or Technological Institution (Engineering disciplines such as Mechanical, Electrical, Chemical)</li><li>Minimum 5 years of experience in Health &amp; Safety within an industrial environment</li><li>Excellent knowledge of H&amp;S legislation and standards</li><li>Proven experience in drafting reports, policies, and procedures</li><li>Strong command of English language</li><li>Excellent communication, presentation, and training skills</li><li>Ability to manage projects, time, and resources effectively</li><li>Proficiency in MS Office and general IT tools</li></ul>About the benefitsOur Company provides a dynamic working environment, in which cooperation and continuous learning are encouraged and career development relates to performance.In addition, Elval offers its employees a competitive remuneration package and a wide range of benefits.

HEALTH & SAFETY SENIOR ENGINEER (3676)

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Warehouse Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Operations Director, the successful candidate will be responsible for overseeing day-to-day operations across assigned facilities, leading teams, and ensuring alignment with business goals, safety standards, and customer expectations.&nbsp;Key activities and responsibilities of this role include:&nbsp;Managing the daily functions of multiple Distribution Centers, including storage layout, inventory control, order processing, dispatch, and coordination of all staff, supervisors, and shift leads<ul><li>Supervising cleanliness, proper equipment usage, infrastructure protection, and enforcement of workplace safety protocols for employees and visitors</li><li>Planning personnel resources, approving supply requisitions, monitoring cost-efficiency, and ensuring budget adherence to optimize operational productivity</li><li>Ensuring adherence to regulatory frameworks and internal SOPs, including health &amp; safety, food safety, and environmental standards, while overseeing audits, risk management plans, and KPI performance</li><li>Collaborating with internal teams and clients to manage order and inbound flows, resolve issues via ticketing systems, oversee reporting timelines, and monitor service quality and customer satisfaction</li><li>Leading staff evaluations, organizing training for internal and subcontracted teams, managing leave schedules, and fostering a performance-driven and team-oriented culture</li><li>Driving process improvements, managing inventory counts, supporting new warehouse layout proposals, and overseeing value-added projects such as repackaging and relabeling</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>At least 5 years of experience in a similar warehouse or distribution center leadership role</li><li>Proficiency with Microsoft Office Suite</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational and planning skills with a methodical approach to problem-solving</li><li>Proven leadership capabilities with the ability to manage teams, delegate effectively, and inspire performance</li><li>Strong sense of accountability, teamwork, and collaboration</li><li>Excellent communication skills and ability to manage cross-functional relationships</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

Warehouse Manager int-0360

SCYTALYS&nbsp;is currently for a Software Engineering Manager responsible for leading the design, development, and delivery of software components for Scytalys’ core products in alignment with product roadmaps and engineering standards. This role ensures technical excellence, adherence to quality and security requirements, and fosters a culture of innovation and continuous improvement within the software teams.Key ResponsibilitiesLeadership &amp; Team Management<ul><li>Lead, mentor, and empower&nbsp;software engineers across multiple squads to deliver high-quality, maintainable solutions aligned with product objectives and timelines.</li><li>Drive engineering excellence&nbsp;by promoting best practices in software architecture, coding standards, secure development, and continuous improvement.</li><li>Partner with the Product Engineering Manager&nbsp;to optimize resource allocation, build team capabilities, and support ongoing skill development.</li><li>Foster a collaborative, high-performing culture&nbsp;that encourages innovation, accountability, and professional growth.</li></ul>Technical Strategy &amp; Delivery<ul><li>Translate product requirements&nbsp;into scalable technical designs, implementation plans, and actionable development goals.</li><li>Oversee the development&nbsp;of maintainable, high-performance software solutions, ensuring timely delivery and adherence to quality standards.</li><li>Ensure seamless integration&nbsp;with hardware and system-level components through close collaboration with Systems Engineering.</li><li>Define and communicate technical strategy&nbsp;that aligns with product objectives, engineering goals, and organizational priorities.</li></ul>Process &amp; Quality<ul><li>Work closely with the QA Engineering Manager to embed automated testing and CI/CD practices.</li><li>Ensure compliance with defense industry standards (e.g., MIL-STD, AQAP, ISO 9001, AS9100).</li><li>Monitor and improve software development KPIs (velocity, defect density, code coverage).</li></ul>Collaboration &amp; Stakeholder Engagement<ul><li>Partner with Product Line Engineers, Tech Leads, and Project Managers to ensure timely and quality delivery.</li><li>Support bid activities and technical proposals by providing accurate software effort estimates and risk assessments.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Bachelor’s or Master’s in Computer Science, Software Engineering, or related field.</li><li>8+ years in software development, with at least 3 years in a leadership role.</li><li>Proven experience in managing teams delivering complex, mission-critical systems.</li><li>Strong background in C++, Java, and Python.</li><li>Familiar with ADA would be considered a plus.</li><li>Familiarity with real-time systems, distributed architectures, and secure coding practices.</li><li>Experience with Agile and DevOps methodologies.</li><li>Ability to manage priorities in a fast-paced, multi-project environment.</li><li>Strong leadership, communication, and conflict resolution skills.</li></ul>Organizational Placement<ul><li>Reports to Products Engineering Manager for alignment with product strategy.</li><li>Works closely with QA Engineering Manager, Projects Engineering Manager, and Tech Leads to ensure integrated delivery.</li></ul>&nbsp;We offer:<ul><li>Competitive remuneration package</li><li>Ticket vouchers and/or gas expense&nbsp;</li><li>Private medical insurance package</li><li>Continuous learning &amp; development opportunities</li><li>Participation in cultural and team-building activities</li><li>Exposure to a growing environment with cutting-edge technologies</li><li>Corporate wellness initiatives</li></ul>&nbsp;

Software Engineering Manager

Intellectica is seeking a&nbsp;Senior Technical Project Manager&nbsp;on behalf of its client, a leading technology company specializing in cutting-edge digital energy management solutions. The company is a spinoff of a well-established industrial automation firm, with a presence in over 25 countries and more than four decades of expertise across the energy, heavy industry, oil &amp; gas, and maritime sectors. Based in Athens, Greece, and reporting to the CTO, the ideal candidate will lead the end-to-end development lifecycle of the company’s platform and serve as a key interface between engineering, product, and commercial stakeholders.Key activities and responsibilities of this role include:<ul><li>Aligning product development efforts with customer needs, market trends, and strategic business objectives</li><li>Driving the execution of the company’s platform roadmap, ensuring timely delivery of milestones and outcomes</li><li>Overseeing the entire software development lifecycle, from planning to production deployment</li><li>Managing scope, timeline, and resource trade-offs in coordination with engineering, product, and commercial teams</li><li>Coordinating cross-functional collaboration among technical, product, and business stakeholders</li><li>Enforcing best practices in software development, including documentation, version control, and traceability</li><li>Supervising product testing and release management to ensure smooth transitions to production environments</li><li>Identifying and resolving technical bottlenecks to maintain development velocity and quality</li><li>Maintaining a structured and transparent backlog for both technical and product development activities</li><li>Leading and coaching development teams, promoting a culture of accountability, innovation, and continuous improvement</li><li>Communicating progress, risks, and solutions to stakeholders through regular updates and proactive engagement</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Electrical Engineering or a related field</li><li>Experience in the energy sector is a strong plus</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Proven experience in leading cross-functional teams and managing platform or service development roadmaps</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Hands-on experience with microservices architecture, Docker, and orchestration in distributed systems</li><li>Familiarity with deployment processes and DevOps best practices</li><li>Technical proficiency in tools such as Kafka, MQTT, Kubernetes, Node-RED, and modern databases</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>An engineering mindset above all</li></ul>

Senior Technical Project Manager int-0306

As part of our growth strategy, KPMG in Greece proudly announces an opportunity for a management position in our Tax Compliance Assurance Team. Our firm is part of a network that offers exciting opportunities for personal growth and career development while playing a key role in the audits of leading international and local companies across all lines of business.&nbsp;As a Manager in our Tax Compliance Assurance team, you will play a critical role in ensuring that our clients meet their tax obligations while minimizing risk and maximizing efficiency. You will lead a team of professionals, develop strategic tax solutions, and maintain strong client relationships.&nbsp;Υour role will involve overseeing the following tasks:&nbsp;Responsibilities<ul><li>Manage client engagements or components of large engagements.</li><li>Ensure effective engagement management by achieving the required targets.</li><li>Participate in day-to-day management of team on engagements including guiding, providing constructive feedback and performance development.</li><li>Provide expert guidance on tax regulations and compliance requirements.</li><li>Provide technical knowledge, coaching and training to team members.</li><li>Perform audit quality standards.</li><li>Have a thorough understanding of accounting and business issues.</li><li>Own and apply project management skills.</li><li>Use innovative tools and adding value to clients.</li><li>Ensure continuous communication and building strong relationship with the team and clients.</li><li>Seek out new business opportunities, by explaining KPMG services and apply our Firm’s values.</li><li>Have the confidence to speak up and respecting the individual.</li><li>Provide on the job training to the members of the team.</li></ul>Candidate Profile<ul><li>Candidates must have the appropriate audit experience and professional qualifications, or in the process of acquiring it having completed all professional exams.</li><li>At least 6 years of working in Tax Assurance.</li><li>Proven leadership and project management skills.</li><li>Good knowledge of International Standards on Auditing, Greek GAAP, IFRS and / or US GAAP.</li><li>Strong knowledge of MS Office applications (Excel, Word, and PowerPoint).</li><li>Fluent written and oral communication skills in Greek and English.</li><li>Analytical, problem solving and project management skills.</li><li>A strong team spirit approach coupled with people management capability.</li><li>A continuous focus on quality.</li></ul>&nbsp;What We Offer&nbsp;Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>

Managers in the Tax Compliance Assurance Team

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

Change Management Experienced Professionals - Organizational Transformation - Human Capital

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

We are looking for an experienced DevOps Engineer to support our product expansion both locally and internationally.About the Role: We are seeking a skilled DevOps Engineer to join our team and help manage our infrastructure, automation, and deployment pipelines.The main responsibilities of the role will include managing continuous integration and development pipelines, setting up and maintaining virtual infrastructure, automating processes, ensuring redundancy and scalability, monitoring production infrastructure, and implementing backup and disaster recovery processes.Key ResponsibilitiesCI/CD Pipeline Management<ul><li>Oversee continuous integration and deployment (CI/CD) processes using GitLab.</li></ul>Infrastructure Management<ul><li>Design, configure, and manage virtualized infrastructure using platforms such as Proxmox, while leveraging configuration management and Infrastructure as Code tools like Ansible and Terraform.</li><li>Containerization and orchestration technologies, including Docker and Kubernetes.</li></ul>Networking and Security<ul><li>Configure and maintain domains, tunnels, proxies, VPNs and Zero Trust Network configurations.</li></ul>Monitoring and Recovery<ul><li>Monitor production infrastructure with health checks, service supervisors, and metrics and log monitoring, supported by well-configured alerting and backup and disaster recovery procedures.</li></ul>Requirements Educational requirementsCandidates must have a Bachelor’s degree in Information and Communication Technologies, Computer Science, Electrical &amp; Computer Engineering or an equivalent field.Essential technical skills<ul><li>Strong foundation n Linux administration, scripting and command-line usage in server environments.</li><li>Hands-on proficiency with at least one major cloud provider (such as AWS, Microsoft Azure, or Google Cloud Platform).</li><li>Familiarity with at least one scripting/programming language (Bash, Python or Go)</li><li>Experience with virtualization technologies and hypervisors, such as Proxmox or VMware, for managing and maintaining virtualized server environments</li></ul>Additional Skills<ul><li>Excellent verbal and written communication skills in English, with the ability to collaborate effectively across diverse teams.</li><li>Native or fluent proficiency in Greek, both written and spoken is mandatory.</li><li>Strong sense of initiative, accountability, and ownership of tasks and outcomes.</li><li>Excellent problem-solving skills, with strong attention to detail and the ability to handle complex technical challenges.</li><li>Good project management and organizational skills, with the ability to multitask and meet deadlines.</li><li>Familiarity with Agile methodologies and a DevOps culture is considered a plus.</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

DevOps Engineer

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

As a Senior Performance Marketing Specialist you will:<ul><li>Plan, create and manage Google Ads campaigns across a variety of channels</li><li>Measure, refine &amp; report performance of all digital marketing campaigns against ROI goals</li><li>Identify trends and insights and optimize spend based on performance</li><li>Plan, execute and measure tests across ad creative and landing pages to optimize conversion</li><li>Collaborate with internal teams to evaluate, test and refine the end-to-end multi-channel customer experience</li><li>Ensure the quality and accuracy of all client-facing deliverables</li><li>Develop, communicate and monitor growth and efficiency targets for client campaigns and agency business</li><li>Collaborate with Account and Design Teams to develop digital plans that support client objectives</li></ul>Job requirementsWhat you will bring:<ul><li>At least 4 years of experience as a Google Ads Specialist or similar role</li><li>University degree in Finance, Mathematics, Business Administration (MSc is a plus)</li><li>Data-driven and proven ability to analyze data for insights through Google Analytics</li><li>Proficiency in Microsoft Office tools, Excel proficiency a must</li><li>Strong analytical mindset with ability to measure, test &amp; refine</li><li>Strong communication and organizational skills</li><li>Ability to self-manage while handling projects under tight deadlines</li></ul> Benefits<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical and Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Senior Performance Marketing Specialist

The key responsibilities of this role will include:<ul><li>Providing compliance-related tax services, such as documentation or informational reporting</li><li>Conduct Benchmarking Studies using databases as Amadeus TP Catalyst to extract and analyze information on public companies</li><li>Analyzing financial data and assisting the team with preparing economic analyses</li><li>Help develop transfer pricing policies and strategies to assist clients in managing exposure to transfer pricing issues</li><li>Work with a team of professionals who assist multinational corporations in a variety of industries with transfer pricing advisory, compliance and other services</li><li>Identifying opportunities for improvement and be resourceful in making them happen</li><li>Be part of a supportive work culture that encourages you to further your professional development and broaden your career path</li><li>Anticipating change and encourage others to perform confidently in ambiguity</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s Degree in Accounting/ Business Administration/Economics/Accounting/Law or relevant field</li><li>At least 6-7 years experience in transfer pricing</li><li>Experience in Microsoft Excel</li><li>Excellent verbal and writing skills in English</li><li>Ability to multi-task working with numerous deadlines and</li><li>Eagerness to learn and a commitment to deliver an exceptional client experience</li><li>Completion of the Executive's Training Seminar in Taxation from Athens University of Economics and Business or a similar program will be considered as a significant asset</li><li>Effective communication and rapport building skills</li><li>Ability to deliver work of highest quality, documented in accordance with our company’s standards</li><li>A customer centric approach to finance and business operations</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li><li>Ability to gather and correlate correct data</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li></ul>

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