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This role is responsible for the accurate and timely calculation of commissions based on complex compensation plans, as well as for the preparation of detailed financial and commission reports. The analyst will work closely with the Finance and Sales teams to ensure transparency, maintain up-to-date commission policies, and resolve any commission-related disputes. Additionally, the role involves working in cloud-based environments and applications to support the design and implementation of new commercial policy schemes.&nbsp;Key Responsibilities:• &nbsp; &nbsp;Perform accurate and timely calculation of commissions based on complex compensation plans. • &nbsp; &nbsp;Collaborate with Finance and Sales teams to maintain and update commission policies and documentation. • &nbsp; &nbsp;Manage and resolve commission disputes in a timely and professional manner. • &nbsp; &nbsp;Develop and maintain dashboards and reports using tools such as Excel, Power BI. • &nbsp; &nbsp;Support the design and rollout of new commission models. • &nbsp; &nbsp;Work within cloud-based environments and applications to develop and implement new commercial policy schemes.Who you are• &nbsp; &nbsp;Bachelor’s degree in Finance, Economics, Data Analytics, or a related field. • &nbsp; &nbsp;2+ years of experience in financial and data analysis in a similar role • &nbsp; &nbsp;Strong understanding of accounting principles. • &nbsp; &nbsp;Advanced Excel skills and experience with BI Tools such as Power BI is considered a plus. • &nbsp; &nbsp;Excellent analytical, organizational, and communication skills. • &nbsp; &nbsp;Experience working in cloud-based environments (e.g. Google Cloud, or similar). • &nbsp; &nbsp;Ability to work independently and manage multiple priorities with accuracy and efficiency.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Commissions Analyst

Our HR function enables the organisation to maximize the contribution of people to the delivery of our strategic goals. In our Talent Acquisition (TA) team, we are seeking for a high-caliber tech recruiter, who will be accountable for the end-to-end delivery of critical TA projects, partnering with key stakeholders of Network and Information Technology divisions. If you have a passion for making an impact for millions of customers, a knack for connecting with diverse people and a drive for excellence, we want to hear from you!&nbsp;More specifically you will:•&nbsp;&nbsp;&nbsp;Own and deliver critical TA projects with focus on Vodafone’s Network and Information Technology divisions, acting as an expert consultant to multiple stakeholders•&nbsp;&nbsp;&nbsp;Deliver restless research, high-quality assessment of potential, skills and behaviours as well as functional excellence throughout the TA process, to ensure that our TA KPIs will be met (candidate experience, time-to-hire, diversity etc.)&nbsp;•&nbsp;&nbsp;&nbsp;Partner with HR Business Partners and hiring managers across different Tech teams, to analyse hiring needs and deliver effective attraction, sourcing and selection strategies aiming at hiring top-tier talent•&nbsp;&nbsp;&nbsp;Collaborate with Vodafone’s global TA community, sharing best practices and co-working on the effective launch and adoption of future-ready TA tools with AI-based functionalities&nbsp;•&nbsp;&nbsp;&nbsp;Participate in Employer Branding initiatives and represent Vodafone in career events and meet-ups&nbsp;Who you are•&nbsp;&nbsp;&nbsp;You have gained 2+ years of progressive Talent Acquisition experience within a tech-driven environment•&nbsp;&nbsp;&nbsp;You possess strong stakeholder management skills and capability of managing multiple projects in a tech-driven, fast-paced and agile environment•&nbsp;&nbsp;&nbsp;You have learning agility, resilience, genuine curiosity and passion for technology&nbsp;•&nbsp;&nbsp;&nbsp;You have strong critical thinking and judgement ability as well as advanced communication, negotiation and interpersonal skills•&nbsp;&nbsp;&nbsp;You seek the opportunity to be an evangelist of a high-performing brand and a “be yourself” culture, connecting experienced and young talent with our tech EVPNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day •&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;&nbsp;

Talent Acquisition Consultant (Tech)

As a Legal Counsel you will actively contribute to the legal support of business initiatives and ensure compliance within the highly regulated Telecommunications industry. We are seeking a highly motivated and experienced Legal Counsel to join our in-house legal team. You will actively contribute in supporting key business initiatives while ensuring compliance within the highly regulated telecommunications industry.Key accountabilities: • &nbsp; &nbsp;Provide strategic, actionable legal advice to cross-functional stakeholders (Operations, HR, Finance, Sales, Marketing, Business). • &nbsp; &nbsp;Manage litigation cases, coordinate external legal counsel, and represent the company before courts and regulatory authorities as needed. • &nbsp; &nbsp;Draft and review Board of Directors and General Assembly minutes; support corporate governance and ensure compliance with corporate law. • &nbsp; &nbsp;Assist in public procurement procedures and public tenders (RFIs/RFPs). • &nbsp; &nbsp;Support implementation of the internal compliance framework and contribute to the development of corporate policies. • &nbsp; &nbsp;Advise on a wide range of legal matters including corporate, labor, GDPR, and IP-related issues. • &nbsp; &nbsp;Draft, review, and negotiate a broad spectrum of contracts and legal documents. • &nbsp; &nbsp;Participate in due diligence processes and M&amp;A transactions.Who you are• &nbsp; &nbsp;Bachelor’s Degree in Law from an accredited law school. Master’s Degree is considered as a &nbsp;plus. • &nbsp; &nbsp;4–8 years of proven post-qualification legal experience, gained in a law firm and/or in-house legal department..&nbsp; • &nbsp; &nbsp;Strong communication, analytical, problem-solving and decision-making skills • &nbsp; &nbsp;Ability to work in a fast-paced environment and manage multiple priorities and stakeholders effectively • &nbsp; &nbsp;Excellent Drafting and Negotiation Skills • &nbsp; &nbsp;Fluency in Greek and English, both written and spoken • &nbsp; &nbsp;Member of a Greek Bar AssociationNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts &nbsp;

Legal Counsel

We are looking for a Financial Accountant to be involved in the monthly reporting of the actual financial statements and results in compliance with IFRS. This job is ideal for someone who is highly analytical, has polished communication skills and is able to work collaboratively with cross-functional teams including third parties.More specifically you will:<ul><li>Ensure that Financial information is correctly reflected in the context of Interconnection &amp; Portability Costs and Revenues in the SAP ERP system. Analyze monthly Financial results and make the required accruals/adjustments in a timely manner during the month end close</li><li>Participate in the issuance of invoices for telecommunications providers and oversee the entire invoicing process including the reconciliation of vendor &amp; customer balances</li><li>Preparation and analysis of various deliverables for both Management Accounting and external audit requests including balance sheet reconciliations</li><li>Exercise of internal control procedures and continuous maintenance of Financial reporting in a strict compliance with the Vodafone Accounting Policies.</li><li>Manage various tasks and projects as they arise and upon supervisor’s request.</li></ul>Who you are<ul><li>University degree &amp; MSc in Accounting or Finance</li><li>2-5 years of professional experience in relevant positions</li><li>Very good computer- MS office, SAP ERP understanding</li><li>Communication, Planning and Organizing skills, Analytical and problem solving skills.&nbsp;Team spirit and high collaboration</li><li>Ability to work autonomously with a continuous process improvement mindset</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Financial Accountant

You will be responsible for the identification and development of new commercial opportunities that extend Vodafone Greece’s footprint beyond traditional connectivity. Working closely with cross-functional teams, you will lead the design and execution of innovative propositions and strategic partnerships. The scope includes developing and scaling strategic partnerships with third parties, identifying inorganic growth opportunities (e.g. acquisitions), design and execute new innovative revenue streams, and managing key B2C loyalty collaborations.&nbsp;<ul><li>Identify &amp; validate new business opportunities aligned with Vodafone’s strategic direction.</li><li>Design and launch of&nbsp; innovative propositions across verticals</li><li>Align key stakeholders and external partners to pilot and scale new initiatives</li><li>Identify and validate future-facing business opportunities aligned with market trends and Vodafone’s strategic ambition</li><li>Effectively manage, negotiate and set up third-party partnerships within Vodafone’s loyalty and engagement ecosystem to enhance customer value.</li></ul>Who you are<ul><li>6+ years of experience in business development, innovation, or strategic partnerships, ideally in telecom, tech, or fintech, start up community, VCs</li><li>Bachelor’s degree in Business, Economics, Engineering, or related field; postgraduate studies (e.g. MBA) are a plus.</li><li>Experience in launching new ventures, products, or services within dynamic industries</li><li>Strong background in deal negotiation, ecosystem building, and value proposition design</li><li>Strong commercial and financial acumen, including business case development, P&amp;L management and value modeling.</li><li>Excellent communication and collaboration skills, with experience engaging diverse stakeholders.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Business Development Manager

We are seeking a Financial Analyst to join our Finance Business Partnering team. This high-impact role involves business modelling and strategic financial analysis to influence the financial and commercial direction of our Business segments. You will collaborate closely with Finance Decision Support to enable effective decision-making through robust modelling and insightful analysis.&nbsp;Key responsibilities include:<ul><li>Supporting the Finance Business Partner in delivering month-end results related to Vodafone Business Unit revenue and margin.</li><li>Conducting monthly performance analysis with a forward-looking perspective, leveraging data to drive outcomes against budget.</li><li>Preparing and presenting rolling forecasts and budget outlooks.</li><li>Recommending actionable solutions to financial and business challenges.</li><li>Developing ad-hoc business cases to support commercial initiatives.</li></ul>Who you are<ul><li>Resilient and results-oriented, capable of managing multiple stakeholder priorities.</li><li>Minimum of 2 years’ experience in a finance role, ideally within financial analysis.</li><li>Part or fully qualified in a professional accounting body (CIMA, ACA, ACMA, ACCA, or equivalent).</li><li>Proficient in MS Office, especially Excel and PowerPoint.</li><li>Strong presentation and communication abilities, with a talent for simplifying complex information</li></ul>&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>&nbsp;

Financial Analyst

We’re seeking a Senior Financial Analyst to join our dynamic team and help drive strategic decision-making through insightful financial analysis. This role is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and brings a strong analytical mindset with a collaborative spirit.If you're passionate about turning data into actionable insights and want to make a meaningful impact on business performance, we’d love to hear from you!What you’ll do:<ul><li>Analyze and consolidate financial data including forecasts, budgets, and long-term plans, aligned with company targets.</li><li>Develop ad-hoc business cases to support commercial initiatives.</li><li>Monitor financial performance and KPIs, identify trends, and recommend data-driven actions.</li><li>Partner with the VBU Finance Business Partner to support strategic priorities across business units.</li></ul>&nbsp;Who you are<ul><li>Bachelor’s and Master’s degree in Finance or equivalent professional certifications (e.g., CIMA, ACCA, CFA).</li><li>4+ years of experience in financial analysis or a related finance role.</li><li>Advanced skills in Microsoft Excel and PowerPoint; familiarity with data mining tools (e.g., SPSS, Access) is a plus.</li><li>Proven ability to manage complex projects and meet tight deadlines with strong analytical and controlling skills.</li><li>Experience in budgeting, forecasting, and financial reporting—especially within commercial functions.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

Senior Financial Analyst

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

We seek a professional C Software Developer&nbsp;to design and build high-performance Linux server applications and systems. This role offers the chance to make a significant impact on next-generation trading and financial infrastructure.You’ll collaborate closely with a talented team working across multiple layers of our technology stack—driving innovation, performance, and reliability at every level.Key Accountabilities<ul><li>Design, build and maintain efficient, reusable, and reliable C code</li><li>Implement performance and quality modules</li><li>Identify bottlenecks and bugs, and devise solutions to these problems</li><li>Help maintain code quality, organization, and automation.</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>At least 3 years of professional experience in similar roles in software development using C programming, Linux IPC &amp; network programming (sockets)</li><li>Experience in using software development environments like VS Code using C programming language</li><li>Good knowledge of software engineering principles, methods and techniques including Object – Oriented Design and Programming</li><li>Good understanding of memory management in non-garbage collected environments</li><li>Good understanding of messages queues and shared memory implementation in Linux</li><li>Professional experience with bash, csh and/or Python scripting languages.</li></ul>Nice to have<ul><li>Postgraduate degree in Computer Science or Information Technology or other science degree</li><li>Experience in developing software in Financial or Banking Sector</li><li>Experience in C++ programming</li><li>Experience in DevOps techniques, methodologies and tools like the following<ul><li>Gitlab and gitflow</li><li>Static Code Quality Analysis Tools</li><li>Automated Code Building (CMAKE)</li><li>Unit Testing and End to End testing</li></ul></li><li>Other CI/CD techniques like DevSecOps</li><li>Knowledge and experience in the use of web-based development tools, n-tier architecture, design and software implementation</li><li>Experience in creating technical documentation.</li></ul>Skills &amp; Competences<ul><li>Eagerness to learn and adopt new technologies</li><li>Solid collaboration skills and the ability to work autonomously</li><li>Strong communication skills, both verbal and written</li><li>Fluency in both Greek and English</li><li>Fulfilled military obligations (for men).</li></ul>What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>ATHEXGROUP is committed to providing equal employment opportunities and positively encourages applications from suitably qualified candidates regardless of gender, age, disability, religion, race, nationality or origin, gender identity and/or expression, sexual orientation, or any other status protected by applicable law.

C Software Developer

We seek a&nbsp;Junior Applications Support Engineer to join our Applications Support team and provide vital technical assistance to both internal teams and external customers. The role involves troubleshooting application issues, with a focus on delivering swift and effective solutions, as well as contributing to the enhancement of the company’s knowledge base and driving continuous improvement.Key Accountabilities<ul><li>Assist with&nbsp;help desk calls, scheduling updates and applications setup, and Jira tickets</li><li>Provide first-level technical support for applications to customers who have Service Level Agreements (SLAs) with the company, acting as a central point of contact and coordination</li><li>Contribute to the creation and maintenance of technical manuals and support operation guidelines for supported applications and software systems</li><li>Develop and implement specialized management and support applications for supported technical solutions, in collaboration with relevant departments</li><li>Document the operational environment, establish reliable monitoring and recovery mechanisms, regularly update documentation and support procedures in response to new issues</li><li>Manage&nbsp;external applications that fulfill the operational needs of the organization (such as SAP, Jira, CRM), optimizing process automation and cost efficiency (Total Cost of Ownership).</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>MSc degree in Computer Science or Information Technology or other science degree will be considered a plus</li><li>Up to 2 years of experience as a Junior Applications Support Engineer or in similar roles will be preferred.</li></ul>Skills &amp; Competences<ul><li>Ability to keep up with technical innovation and trends in IT support</li><li>Strong analytical and problem-solving skills</li><li>Strong troubleshooting and critical thinking skills</li><li>Customer service skills</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Positive attitude, highly motivated, proactive, and a team player</li><li>Fulfilled military obligations (for men)</li></ul> What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>

Junior Applications Support Engineer

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