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Your TasksAs an IT Teaching Expert (m/f/d) you play a key role with the training and development of our employees up to the standards of DTS. Your expertise will bring the best out of new talents through our Trainee Programs to develop them into IT professionals. The following activities are within your area of responsibility.<ul><li>Designing and developing courses in the field of IT with a focus on OS, Networking, Productivity Systems, Basic Security, Virtualization, Backup, Identity and Authentication.</li><li>Bridging the gap between academia and industry, ensuring that the theory is applicable and relevant to the real-world.</li><li>Creating workshops and assessments to identify new talents.</li><li>Assessing and reporting the progress of trainees.</li><li>Offering guidance and support to new employees, trainees and interns.</li><li>Working closely with other teams on projects that require your expertise.</li></ul>Your Profile<ul><li>First teaching exposure or experienced with teaching at a higher education institution in IT or related subjects.</li><li>Familiar in creating syllabus for courses, lectures or labs in IT or related subjects.</li><li>Flexible in adjusting teaching methods to different learning styles.</li><li>Excellent communication and interpersonal skills in English and Greek.</li><li>Passionate for teaching with great mentoring and coaching abilities to help others grow.</li><li>Strong teamwork skills and proficient in collaborative planning.</li></ul>We Offer<ul><li>Flexible working hours in accordance with your institution.</li><li>30 days of vacation for full time employment (adjusted for part-time accordingly)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period.</li><li>Go for EAT - Ticket restaurant card.</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency.</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

IT Teaching Expert (m/f/d)

Your Tasks<ul><li>You provide valuable support for your colleagues in both national and international projects.</li><li>You take on research tasks and assist in reviewing customer requirements to ensure effective and solution-oriented service.</li><li>Together with your colleagues, you work on projects to integrate activities and requirements.</li><li>You advise our customers and internal departments providing support to the best of your ability.</li></ul>Your ProfileYour Know-how<ul><li>Interested in information security with a solid understanding of key concepts</li><li>Passionate for customer consulting and customer orientated project management</li><li>General basic knowledge of IT</li><li>Very good written and spoken German and English skills</li></ul>&nbsp;Your Personality<ul><li>Customer- and service-orientated mindset</li><li>Excellent teamwork and communication skills</li><li>High level of willingness to learn and self-motivation</li><li>Structured and independent way of working</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Information Security Consultant (m/f/d) - Athens

Your TasksAs an Account Manager - Hunter (m/f/d), you will play a pivotal role in building from the ground up and establishing our presence in the Greek market. Using our success in the German market, you will be responsible to drive revenue growth through the sales of our own Security Software solutions, Cyber Security solutions and Managed Services in Greece. The following activities are within your area of responsibility:<ul><li>Proactively identify and pursue new business opportunities within target industries, leveraging your network and industry expertise.</li><li>Develop and execute strategic sales plans to achieve revenue goals.</li><li>Actively hunt for new customers and build up the DTS clientele in Greece.</li><li>Collaborate closely with internal teams to tailor solutions to clients' specific needs.</li><li>Convert leads into lucrative partnerships.</li><li>Independent development of individual sales channels.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>In-depth experience with the IT industry.</li><li>Knowledge of Cyber Security is desirable to have.</li><li>Strong communication and negotiation skills with a customer-oriented mindset.</li><li>Passion for selling services with a high degree of proactivity and willingness to travel.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)&nbsp;</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Account Manager - Hunter (m/f/d)

Your TasksAs an Inside Sales Specialist (m/f/d), you will study in-depth our Cyber Security Managed Services and become an expert so you can align your specialist sales activities accordingly. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist (m/f/d)

Your Tasks<ul><li>Conception, installation and operation of customer environments in the data center/cloud area and of internal infrastructures.</li><li>Operating cloud infrastructures for our national and international customers.</li><li>Taking on tasks in the areas of networks, virtualization, storage, operating systems and cloud services.</li><li>Reinforcement of our support team in operating complex server landscapes in our data center.</li><li>Design, installation, and support of Linux-based and heterogeneous environments</li></ul>Your ProfileYour Profile<ul><li>Completed studies in IT and professional experience in comparable positions (2 years or more).</li><li>Good knowledge of system administration (Linux and/or Microsoft).</li><li>Interest in the latest technologies in network/virtualization, storage, automation and cloud services.</li><li>Fluency in written and spoken German and English.</li><li>Knowledge of automation and container virtualization is desirable (e.g., Ansible, Kubernetes, and Docker).</li></ul>&nbsp;Your Personality<ul><li>Strong teamwork and communication skills</li><li>Willingness to learn</li><li>Customer orientation</li><li>Self-dependent way of working</li><li>Good sense of orientation in different infrastructures</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>

German Speaking IT Systems Administrator (m/f/d) - Athens

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We’re seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Onsite🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC System Team Leader🖋️You will be reporting a L1 Systems Engineer to join our&nbsp;24/7 IT Operations team. This role involves monitoring, troubleshooting, and maintaining IT systems and cloud services across Microsoft Azure, virtualization platforms, and enterprise infrastructure.&nbsp;🕵‍♀️&nbsp;What we are looking for:Associate or&nbsp;Bachelor’s&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Desired:<ul><li>CompTIA A+ or MTA (for foundational IT knowledge).&nbsp;</li><li>Microsoft Azure Fundamentals (AZ-900) (for&nbsp;cloud services knowledge).&nbsp;</li><li>ITIL Foundation (for understanding IT service management).&nbsp;</li><li>VMware VCTA (for basic virtualization knowledge).</li></ul>🎯&nbsp;Main Responsibilities<ul><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance and security issues.</li><li>Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.</li><li>Respond to alerts from monitoring tools (e.g., Zabbix).</li><li>Escalate critical issues to L2/L3 engineers while ensuring proper documentation.</li><li>Provide first-line technical support for end-users and business applications.</li><li>Assist clients with basic troubleshooting steps via Ticket, phone, or email.</li><li>Guide users through basic troubleshooting steps for OS and application-related issues.</li><li>Ensure all support requests are logged in the ticketing system (e.g., Jira).</li><li>Ensure prompt incident resolution within customer SLA-defined response times.</li><li>Perform basic system administration tasks, such as patching, resource management, and service restarts.</li><li>Assist with Active Directory (AD) user/group management, including permissions and access control.</li><li>Support Azure Virtual Machines (VMs), backups, and cloud-based services.</li><li>Document system configurations, common issues, and troubleshooting steps.&nbsp;</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).</li><li>Familiarity with&nbsp;Active Directory (AD), DNS, DHCP, and group policies.</li><li>Knowledge of&nbsp;Microsoft Azure fundamentals&nbsp;(virtual machines, storage, networking).</li><li>Good problem-solving and analytical abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work in a shift-based 24/7 support model.</li><li>Customer-focused with a proactive approach to issue resolution.</li><li>Strong attention to detail and documentation skills&nbsp;</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

Systems Engineer (L1)

As a Junior Project Manager you will take on Arrears Management projects to deliver every project on time, within budget, and within scope. You will also build positive long-term relationships with our clients.&nbsp;Responsibilities<ul><li>Manage technology projects and coordinate project teams, ensuring quality delivery of financial business solutions.</li><li>Manage the project team, establish, document, and agree on concise requirements to define the project scope and the expected deliverables.</li><li>Identify and manage the project stakeholders’ expectations dynamics.</li><li>Adhere to the Company’s Project Delivery Lifecycle Management process and adapt it to the project’s environment.</li><li>Proactively identify, assess, and control project threats and opportunities, drive prioritization, balance business needs versus constraints, and ensure adequate mitigation actions and contingency planning.</li><li>Identify and manage changes to the project scope, schedule, and costs, complying with the Company’s Change Management process.</li><li>Align stakeholders and influence decision processes, determine success metrics, and track against milestones.</li><li>Develop effective presentations and status reports to communicate project status to key stakeholders (Customer executives &amp; Company C level).</li><li>Cooperate with Account Managers and Technical Division Supervisors on projects’ status and challenges.</li></ul>&nbsp;Requirements<ul><li>1+ years of experience in leading software application projects, preferably in the Banking or Finance sectors, as a Project Manager.</li><li>MSc or BSc in Computer Science, Information Systems, or related field are considered a plus.</li><li>PMP or Prince II certification is considered a plus.</li><li>Verbal and written communication skills in the English language.</li><li>Client-facing, analytical and problem-solving skills.</li><li>Ability to work under tight deadlines while being flexible and responding to change.</li><li>Organizational skills, attention to detail, and multi-tasking skills.</li><li>Teamwork skills to coordinate virtual teams in a dynamically changing environment.</li><li>Working experience with Jira Software is considered a plus.</li><li>Knowledge of Loans Delinquency &amp; Recovery processes is considered a plus.</li><li>Experience in Banking / Financial Services industries is considered a plus.</li><li>Ability to travel abroad (occasionally).</li></ul>&nbsp;BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Junior Project Manager

We are expanding our team and are looking for a Product Manager to take ownership of a portfolio of enterprise software–based solutions and service offerings, developed in collaboration with our strategic technology partners.This role is central to how we position, sell, and deliver our solutions. You will work closely with sales, pre-sales, delivery teams, and vendor partners to ensure our offerings are clearly defined, commercially sound, and aligned with real customer needs.This is a solution-oriented product role, not a software development role.&nbsp;Key Responsibilities<ul><li>Own and evolve assigned partner-based products and solution offerings.</li><li>Translate vendor technologies into clear, value-driven enterprise solutions.</li><li>Define solution positioning, use cases, packaging, and commercial models.</li><li>Act as the primary interface with software vendors on product capabilities, roadmaps, and go-to-market initiatives.</li><li>Support sales teams in complex enterprise opportunities, including customer meetings, RFPs, and solution workshops.</li><li>Develop and maintain sales enablement assets (pitch decks, solution briefs, value propositions).</li><li>Work closely with delivery teams to ensure solutions are realistic, repeatable, and scalable.</li><li>Collect customer and market feedback to continuously refine and improve offerings. </li></ul>Qualifications<ul><li>5+ years of experience in Product Management, Solution Management, or Pre-Sales.</li><li>Background in Enterprise Software, Technology Consulting, or System Integrators.</li><li>Hands-on experience working with third-party enterprise software vendors.</li><li>Strong understanding of enterprise architectures, licensing models, and services delivery.</li><li>Ability to articulate business value from complex technologies.</li><li>Strong communication skills and confidence working with senior stakeholders.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Product Manager

We are seeking a detail-oriented Quality Assurance Associate Analyst to join our QA team. The successful candidate will be responsible for testing software applications to ensure they are reliable, fully functional, and meet defined specifications before release. Working closely with developers and reporting to the QA Analysis Lead, the QA Associate Analyst will help identify defects, validate system behavior, and contribute to the overall quality of our products.Key Responsibilities<ul><li>Review requirements and test plans to understand expected system behavior.</li><li>Identify, prepare, and document test data to support test cases and test conditions.</li><li>Execute manual testing across various software features and environments.</li><li>Identify, log, and track defects accurately in the designated bug-tracking system.</li><li>Analyze actual test results against expected outcomes and report discrepancies.</li><li>Collaborate with development and QA teams to reproduce issues and verify fixes.</li><li>Ensure testing activities are completed in line with quality standards and timelines.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).</li></ul><ul><li>Strong analytical and problem-solving skills with the ability to identify software strengths and weaknesses.</li><li>Ability to think abstractly and understand how individual components fit into the overall system.</li><li>Excellent written and verbal communication skills.</li><li>High attention to detail and a methodical, organized approach to work.</li><li>Fluency in both Greek and English (written and spoken).</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Associate Quality Assurance Analyst

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.&nbsp;Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents;</li><li>Organization of workshops with clients;</li><li>Requirements gathering, analysis and translation of business requirements into functional modules;</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration;</li><li>Collaboration with the development team throughout development phase;</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors;</li><li>Work in an agile environment;</li><li>Overview of the full product lifecycle;</li><li>Collaboration with the quality assurance team;</li><li>Collaboration with the support team.</li></ul> Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree;</li><li>Experience of at least 2 years in Business analysis of complex IT systems;</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus;</li><li>Hands on experience on RDBMS (SQL server) and T-SQL;</li><li>Experience in the Banking sector is advantageous.</li></ul> BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package;</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one;</li><li>We are excited for challenges, so you are invited to take part in exciting projects;</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide;</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

IT Business Analyst

We seek a highly motivated and skilled Workload Automation Engineer to join our dynamic team.&nbsp;The ideal candidate will play a crucial role in optimizing and automating our operational processes, driving efficiency, and ensuring seamless workflow management. As a Workload Automation Engineer, you will be responsible for designing, implementing, maintaining, and optimizing workload automation processes using industry-leading tools like Control-M and Automic, that streamline workloads and enhance overall productivity.&nbsp;Your expertise will be essential in identifying bottlenecks and providing innovative solutions to improve application performance and job scheduling. You will collaborate closely with cross-functional teams to gather business requirements, assess workload demands, and develop tailored automation strategies that align with organizational goals.&nbsp;If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking organization, we invite you to apply and join us in our mission to elevate operational excellence through automation. Responsibilities:<ul><li>Design, develop, and implement complex workload automation solutions using Control-M and/or Automic WLA.</li><li>Create and maintain job scheduling definitions, dependencies, and calendars.</li><li>Monitor and manage automated workflows to ensure reliability and performance.</li><li>Develop and maintain scripts (e.g., shell, Python, PowerShell) for automating tasks and processes.</li><li>Integrate workload automation tools with various applications and databases.</li><li>Collaborate with application teams to gather requirements for automation needs.</li><li>Troubleshoot and resolve issues related to job executions and scheduling.</li><li>Develop and maintain documentation for workflows and automation processes.</li><li>Evaluate and recommend new workload automation tools and technologies.</li><li>Perform regular maintenance and updates to existing automation frameworks.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in workload automation and job scheduling tools such as Control-M, AutoSys, Automic, or similar.</li><li>Strong scripting skills (shell, Python, PowerShell, etc.).</li><li>Experience with database systems (e.g., Oracle, SQL Server, Postgre).</li><li>Experience with operating systems (e.g., Linux, Windows)</li><li>Experience with cloud platforms (Azure, AWS, GCP) is a plus.</li><li>Experience with monitoring tools and performance tuning.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li><li> </li></ul>Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;

Workload Automation Engineer

Essential Functions/Core Responsibilities• Produce ad hoc reports, trending data, and respond to client inquiries• Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities• Coordinate the implementation of reporting processes• Develop new reports/graphs, production schedules, and additions/deletions from existing reports• Utilize new data sources for report development• Communicate with project managers to understand client report needs• Produce and verify daily electronic reports using reporting tools• Distribute reports to internal and external clients via e-mail and electronic feeds• Maintain existing reports as well as monthly and year-to-date summaries• Develop trending reports on a request basisCandidate Profile• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Experience as BI Analyst, BI Associate, Data Analyst is required• Experience with call center business and computer support systems preferred• Knowledge of database technology (ETL,RDBMS,T-SQL and SQL)• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables• Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)• Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies• Strong communication skills, both written and verbal in English C1• Proficient in Microsoft Office• Self-starter, sense of urgency, and works well under pressure.• Strong attention to analytics and data management.• Sense of professionalism and ability to develop relationships.• Willingness to work on site from our office in Athens

BI Analyst

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Senior Campus Sensor &amp; Systems Operations Engineer&nbsp;to join its team.This role owns the on-campus hardware layer that feeds our data and AI platforms: antennas, receivers, environmental stations, cameras, radars, timing systems, and the on-prem servers that tie them together. You’re the person who makes sure “the machines are alive” and the data keeps flowing.The work is hands-on, rooftop and rack-level, plus enough Linux and networking to keep a small sensor observatory running smoothly.&nbsp;Responsibilities:&nbsp;Keep a campus-scale sensor observatory onlineMonitor health of diverse sensors: RF receivers, satellite downlinks, short-range radars, optical/IR cameras, acoustic arrays, seismic/structural, weather, and air-quality stations.Diagnose issues across power, RF signal, network, and compute layers; coordinate timely fixes.Maintain inventories, diagrams, and simple runbooks for each subsystem.Operate on-prem compute and storage nodesMaintain a small fleet of Linux servers dedicated to signal processing, media ingest, and sensor fusion.Handle OS updates, basic security hardening, disk/CPU monitoring, and log rotation.Work with central platform engineers to ensure data lands in the right queues/buckets/streams.Manage power, networking, and timing for sensorsOversee PoE switches, rooftop cabinets, UPS feeds, and basic environmental monitoring.Ensure reliable fibre/copper connectivity between rooftop cabinets, comms rooms, and core network.Operate and monitor GNSS-based timing / reference equipment used for precise time-stamping.Support installation, maintenance, and calibrationPlan and execute sensor deployments and relocations (roof, mast, dish frame, façades) with facilities.Coordinate periodic calibrations (e.g. weather, air quality, structural/ground sensors) with vendors and internal teams.Enforce safe working practices for rooftop and equipment-room work.Act as the bridge between campus and platform teamsReport status of on-campus systems and upcoming maintenance windows.Help test new data feeds, firmware updates, and configuration changes before they go to production.Provide clear feedback on physical constraints and operational realities back to architects and data/AI teams.Additionally:Daily / weekly operational checks on key systems, with clear escalation when something drifts or fails.Set up and maintain monitoring dashboards and alerts (metrics, logs, basic traces) for sensors and compute.Script routine tasks in Bash/Python (health checks, log scrapes, simple data sanity checks).Coordinate with vendors and contractors for specialized repairs and installs.Maintain accurate documentation (rack layouts, IP plans, cabling runs, rooftop layouts, change logs).&nbsp;Qualifications:&nbsp;Education:<ul><li>A BSc in Computer Engineering, or Electrical Engineering or related field.</li></ul>&nbsp;Experience:4+ years in a systems / field / instrumentation / NOC / SRE-style role, working with real hardware (not just cloud).&nbsp;Required Skills:&nbsp;Solid Linux experience (Ubuntu or similar): networking, system services, storage, logging.Strong practical networking skills: VLANs, PoE switches, fibre vs copper, basic routing, VPNs.Hands-on experience with at least some of:Environmental or industrial sensors (weather, air quality, structural, seismic, etc.), orRF / broadcast / telecom equipment, orCCTV / video analytics / radar / acoustic sensing.Comfortable reading wiring diagrams, labelling cables, and keeping tidy racks/cabinets.Able to work safely on rooftops and with facilities teams; familiarity with basic electrical and lightning/surge safety.Clear written documentation skills and enough English to collaborate with remote engineering teams.&nbsp;Additional Skills:&nbsp;Experience running or supporting a small observatory, lab, broadcast site, or similar multi-sensor facility.Exposure to GNSS timing, NTP/PTP, or other time-synchronization systems.Familiarity with Prometheus/Grafana or similar monitoring stacks.Basic RF concepts (antennas, coax, gain/noise, filters) or environmental monitoring concepts (calibration, QA/QC).Greek language skills and prior work on a university or research campus.&nbsp;What success looks like:Within a few weeks, you know every major sensor, cabinet, and server by name and location.Within a few months, outages are rare, short, and well-understood, with clear runbooks and monitoring in place.The data and AI teams treat the campus observatory as a reliable “black box” they can build on, because you keep it that way.

Senior Campus Sensor & Systems Operations Engineer - UNIC Athens

You work with the information security team as a competent and experienced Security Infrastructure Analyst.How you will contributeYou will be responsible for the execution of administrating Mondelez's security tools . Under the guidance of global information security lead, you will implement cyber security technology and provide day-to-day business support.&nbsp; &nbsp;Your role specializes in safeguarding the underlying architecture of Mondelez's systems.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>Solid understanding of Linux and Windows operation systems</li><li>Experience in a variety of security tools and platforms such as end point solutions, logging, firewalls, etc.</li><li>Security solutions and their applicability to Mondelēz International</li><li>Security strategies, awareness campaigns, policies/standards and governance</li><li>Communicating effectively with technical specialists, leaders and peers</li><li>Analytical and problem-solving abilities</li><li>Being a team player by supporting and leading to achieve common goals</li></ul>More about this roleWhat you need to know about this position:You will be part of the Security Platforms team in the EU region.&nbsp; Main responsibilities will be for the care and feeding of the Mondelez security stack.&nbsp;You will frequently interface with the cloud engineering team as well as working with adjacent teams within the security organization to help integrate and fine tune existing security tools and platforms.&nbsp; Responsibilities will also include giving input into architectural design and deployment strategies for future solutions.&nbsp; Mondelez encourages and pays for certification training and exams.What extra ingredients you will bring:<ul><li>Positive “can do” attitude</li><li>Open mind to consider outside the box solutions when confronted with difficult technical challenges</li><li>Curiosity for all things technical</li><li>Desire for continual learning</li></ul>Education / Certifications:Nice to have:<ul><li>4 year degree</li><li>CISSP certification</li><li>AWS Associate level certifications</li></ul>Job specific requirements:<ul><li>Develop, execute and track the performance of security measures to protect information and network infrastructure and computer systems.</li><li>Patching existing infrastructure</li><li>Troubleshooting system issues as they arise</li><li>Deployment and configuration of future tools that Mondelez may adopt</li><li>CISSP must be attained within 12 months of starting employment</li></ul>

Security Infrastructure Analyst

You provide software and applications expertise, and be responsible for implementation of the solutions.About the RoleThe Regional Commercial Planning Technology Lead for Europe is responsible for aligning and driving the technology roadmap discussions with Product teams &amp; Business counterparts, overseeing project portfolio delivery, and ensuring the overall health of commercial planning technology and data within the region. This role is pivotal in driving the MEU (Mondelez Europe) transformation, enabling speed, innovation, and agile ways of working across critical functional domains. The Lead will collaborate closely with both operational and transformation business and MDS teams (across global, region and BU) to ensure seamless business continuity throughout significant technology deployments and services.Key Responsibilities:As the strategic regional MDS Commercial Planning lead for Europe, you will:Strategic Technology Leadership:<ul><li>Serve as the primary MDS Sales Point of Contact (PoC) for Europe’s Commercial Planning transformation, ensuring robust process and solution alignment across o9, S4 HANA and RGM (Revenue Growth Management) tools across all impacted MEU markets.</li><li>Maintain a holistic understanding of our commercial planning platforms' functional and technical state, identifying strengths, weaknesses, and ensuring designs support critical business unit (BU) needs, including feature capabilities, exception handling, and integration across local and global platforms.</li><li>Proactively lead the standardization and reuse of core RGM technology capabilities throughout the region, fostering harmonization and maximizing reusability.</li><li>Actively drive "outside-in" inspiration and pilot (where possible) innovative new features to realize tangible business value.</li></ul>Digital Transformation &amp; Roadmap Execution:<ul><li>Oversee the MEU-wide digital capability and solution roadmap for all RGM levers from a technology perspective, including Promotion, Pricing, Price Pack Architecture, Mix, and Trade Terms solutions.</li><li>Drive discussions and prioritization exercises to support and enable RGM products and processes to accelerate Net Revenue (NR) growth across Europe.</li><li>Collaborate with Global &amp; MEU Sales CoE, MDS Sales RGM, MDS BU leads, and key markets to advance the end-to-end RGM digital transformation agenda.</li><li>Maintain the digital sales technology roadmap for the region, aligning with the latest strategic directions and emerging opportunities.</li></ul>Project Delivery &amp; Continuous Improvement:<ul><li>Partner closely with MDS Business Unit (BU) and business stakeholders during global or regional solution deployments, ensuring adequate resource alignment for testing, go-live, and post-go-live support.</li><li>Lead and support key strategic initiatives, such as promo analysis and optimization exercises (e.g., throughout 2026 in Poland and other markets), focusing on doing this (more) in-house with successful implementation and repeatability.</li><li>Support the continued evolution of PEA (Post Event Analysis) solutions in existing markets (e.g., UA, KZ, as well as WTR) and manage their rollout to new markets (e.g., CEE and Nordics).</li><li>Conduct adoption review of markets with established TPM digital foundations (e.g., UK, Nordics, Baltics, SCE, Iberia) to identify innovation opportunities and drive continuous improvements, in partnership with the MEU RGM CoE and market RGM teams.</li></ul>o9 Program Leadership &amp; Data Strategy:<ul><li>Lead and support critical aspects of the o9 program implementation for MEU sales, ensuring successful data strategy, integration, and quality across the region regarding commercial drivers and sales business processes.</li><li>Guide the identification of appropriate templates for data input, ensuring seamless connectivity between systems (e.g., GCP, TPM, Local) and o9.</li><li>Champion regular data quality checks on aligned data points and support the definition of harmonization rules across various data sources (e.g., Nielsen, ePOS, promo) for product, customer, and time dimensions.</li><li>Partner with business teams on data collection strategies and defining the correct cadence for data acquisition.</li><li>Facilitate GCP integration to ensure it serves as a reliable source for all future RGM products in MEU.</li></ul>What extra ingredients you will bring:<ul><li>Commercial Planning &amp; RGM Expertise:&nbsp;Deep knowledge and hands-on experience in Commercial Planning and Revenue Growth Management (RGM) processes, strategies, and solutions within the Consumer Packaged Good industry (CPG).</li><li>Platform Proficiency:&nbsp;Strong technical understanding and practical experience with leading commercial planning platforms including o9, various RGM tools, as well as integration with SAP. Familiarity with TPM/TPO (e.g. Salesforce CG Cloud, RGM Insights, SAP), Nielsen, and ePOS data sources preferred.</li><li>Technology Roadmap &amp; Digital Transformation:&nbsp;Proven track record in developing, executing, and managing strategic technology roadmaps within a complex, regional enterprise environment. Experience leading significant digital transformation initiatives.</li><li>Data Management &amp; Integration:&nbsp;Expertise in data strategy, data integration, data quality management, and defining data harmonization rules across diverse sources.</li><li>Project &amp; Program Management:&nbsp;Demonstrated ability to lead and support complex technology projects from initiation to post-go-live support, including resource alignment, testing, and continuous improvement.</li><li>Stakeholder Management:&nbsp;Exceptional ability to collaborate, influence, and manage relationships with diverse stakeholders, including business leaders, CoE, and global/regional technology teams.</li><li>Innovation &amp; Standardization:&nbsp;A proactive approach to identifying innovative technologies, piloting new features, and driving standardization and reusability of technological capabilities across markets.</li><li>Business Acumen:&nbsp;Strong understanding of P&amp;L drivers, Net Revenue growth, and the commercial levers that impact financial performance within a consumer goods context.</li></ul>

Commercial Planning Technology Lead Europe

You provide software andapplicationsexpertisebeingresponsibleforthe roadmap andimplementation of the solutions.How you will contributeThe Global Solution Owner,Product Information Management (PIM)&amp; Syndication is a member of the DataShelfTransformation Team, focusing on creation and management of product data required by our Customers and Consumers, and instrumental to accelerate Mondelēz’s eCommerce priorities and growth.You will&nbsp;be responsibleforselecting,designinganddeliveringmultiple, parallel projects that result in significantly improved quality of data, andsimplifyingdigital content syndication processes. The projects will transform processes, technology, and the organization to deliver consistently correct Product Digital Content across Enterprise, and externally.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in :<ul><li>Solution architecture simplification&nbsp;</li><li>Total Cost of Ownership optimization&nbsp;</li><li>Product Information Management solution (Informatica P360 is a plus) and product data syndication strategy definition&nbsp;</li><li>Product Data Quality &amp; Completeness&nbsp;</li><li>Syndication automation expertise in CPG/ FMCG sector&nbsp;</li><li>Strong partnership with the business&nbsp;</li><li>Successful business process transformation&nbsp;</li></ul>What you need to know about this position:Weseeka dynamic, technologysavvy,and commercially oriented data professional with a strongtrack recordleadingthe design and implementation of successful digital content and syndication solutions at the global level in a multi-national business. S/he will be familiar with data syndicationlandscapefor FMCG industry.S/hewill be familiar with operating at the leading edge of technology innovation. The successful candidate will collaborate closely with the Mondelēz resources related to Enterprise data solutions architecture and technology. S/he will have the responsibility to frame the value and have final say on the sequence of projects to be implemented.  S/he will also work directly with the application solution vendors, manage contracts/licenses, and partner with the Application Support Management and Application Development Teams to manage applications' availability and evolution.What extra ingredients you will bring:<ul><li>Strong strategic skills with the ability toanticipatebusiness opportunities, think broadly when confronting issues, and lead change initiatives </li></ul><ul><li>Naturally curious, with a passion for learning and findingnew solutionsthat enhance business performance </li></ul><ul><li>Familiar operating in large and complex multi-national organizations to create alignment for her/his strategic priorities across a diverse range of internal and external stakeholders. </li></ul><ul><li>Experience in working across commercial functions with ability to interact effectively with and be credible with Senior leadership </li></ul><ul><li>Excellent leadership, communication, and influencing skills withhigh levelsof emotional intelligence </li></ul><ul><li>Persistent and resilient in the pursuit ofobjectives; is comfortable with ambiguity; and confidently, manages risk and uncertainty; driven and results oriented and holds self and others accountable </li></ul><ul><li>Agility to manage and influence in a virtual, remote, worldwide organization</li></ul>Key Responsibilities:<ul><li>Build subject matterexpertisein digital content management and syndication technologies and best practices, and educates others</li></ul><ul><li>Responsible for the implementation &amp; management of digital content strategy and technology capabilities focused on product data(PIM), and the internal and external services associated to it</li></ul><ul><li>Ensures the solutions are fit for purpose for digital content syndication and are adopted to its fullest potential across markets</li></ul><ul><li>Defines strategy and roles &amp; responsibilities behindBPOContent Governance Team, in partnership with Operations teams and vendors.</li></ul><ul><li>Govern product digital content and process quality across creation and syndication (or leads transition of this responsibility to relevant Operations teams)</li></ul><ul><li>Partner with the Global Solution Owner for Product Aggregation and Syndication tooptimizeuse of technology assets, and simplify e2e data flow</li></ul><ul><li>Simplify solution landscape and improve speed of data delivery to consumers, and meet evolving digital shelf requirements </li></ul><ul><li>Enable Sales and Marketing byprovidingthe insights, communication capabilities, andsingle sourceof trusted and governed product &amp; content data (in partnership with Data Management Operations and Governance teams)</li></ul><ul><li>As part of the Portfolio, ensure robust &amp; sustainable Data solutions which drive value (i.e.Application rationalization, processharmonizationand innovation) in conjunction with business needs. </li></ul><ul><li>Control costs by ensuring transparency of costs and totalcostof ownership as new projects are implemented. </li></ul><ul><li>Self-educate by gathering information and learnings from peer companies,conferencesand events to develop strategic solution roadmap for the Data Management area, taking emerging needs into account so a long-range plan and funding proposition can be worked out to be ready for future Data trends and challenges </li></ul><ul><li>Promote new and better ways of delivering solutions, specifically builds DevOps capability in his/her team </li></ul>More about the position:Education / Certifications:<ul><li>Degree in Data Management, IT, ComputerScienceor equivalent</li></ul><ul><li>DAMA certifications or equivalent datacertificationswill be highly preferred</li></ul>Job specific requirements:<ul><li>Knowledge of content syndication business process &amp; how data areleveragedto create business outcomes </li></ul><ul><li>Provenexperience partnering with sales/marketing in delivering product data (digital assets, logistical information) to Customers across most demanding North America and European markets </li></ul><ul><li>Proven experience developing and executing successful data technology and data architecture strategies that deliver sustainable earnings and a competitive advantage </li></ul><ul><li>Sound DAM,PIMand GDSN knowledge, preferably with Adobe and Informatica experience </li></ul><ul><li>Proven experience managing third party vendors delivering solution support and BPO services </li></ul><ul><li>Experienced atidentifyingand evaluating innovative data technology companies and leading negotiations to conclude partnerships and/or alliances </li></ul><ul><li>10+ years of professional experience, preferably in Data Management / Data transformation, ideally in the consumer goods industry </li></ul><ul><li>5+ years of experience in digital content and eCommerce </li></ul>

Global Product Owner - PIM

You will assess information security risks in line with internal policy and external best practices, and support security of information and IT assets by testing security systems and applying security standards, policies, and procedures. Under the guidance of global information security lead, you will implement cyber security technology and provide day-to-day business support. If relevant to your role, you will manage third-party providers to ensure that any internal or third-party adhere to standards. You will also provide information security training to appropriate teams.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>Information security, compliance and risk management</li><li>Security solutions and their applicability to Mondelēz International</li><li>Security strategies, awareness campaigns, policies/standards and governance</li><li>Communicating effectively with technical specialists, leaders and peers</li><li>Analytical and problem-solving abilities</li><li>Being a team player by supporting and leading to achieve common goals</li></ul>

Manager, GRC

You will assess information security risks in line with internal policies and external best practices and determine requirements how to secure Mondelēz International information and IT assets. In addition, you will develop security standards and policies; advise technical teams when developing relevant procedures or have operational security questions; review and consulting them on compliant and effective use of common tools. You will also keep business stakeholders apprised on the overall security and compliance roadmap, provide training on information security to appropriate teams, and develop security strategies, architectures and roadmaps across process and technologies.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>Information security, compliance and risk management</li><li>Understanding security solutions and their applicability to Mondelēz International</li><li>Developing security strategies, awareness campaigns, policies/standards, and governance</li><li>Communicating effectively with technical specialists, leaders and peers</li><li>Commercially astute</li><li>Leadership and people management skills</li></ul>

BISO Program Manager

You provide software and application knowledge to support implementation of the given solutions.How you will contributeYou will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.Main Responsibilities&nbsp;<ul><li>Sets out DevOps Platform strategy and roadmap in line with wider Business &amp; IT strategy to facilitate effective software deployment across the organisation</li><li>Leads the design and implementation of processes, practices and tools enabling CI/CD, maximising the speed and quality of software delivery and minimising unit costs across digital platforms</li><li>Manages build automation, release, deployment, and configuration activities of the DevOps platform, setting appropriate milestones &amp; KPIs and working within an Agile framework</li><li>Define CICD / Automation security requirements (e.g. least privilege principle).</li><li>Define security testing requirements (such as static/dynamic analysis security testing, vulnerability scanning, penetration testing, etc.).</li><li>Promote "security-left" (security coding convention, unit tests, static analysers), so that security should be built into the product, rather than applied to the finished product.</li><li>Manages tool and vendor selection across development automation activities to ensure that tooling is fit for purpose for an enterprise-grade software deployment automation &amp; DevOps platform</li><li>Owns, leads and drives systems engineering, software delivery automation and CI/CD practices across all digital platforms</li><li>Follows industry trends and developments to better meet wider business &amp; IT goals and ensure that the DevOps platform ecosystem is at the cutting edge of enterprise-grade software development automation systems</li><li>Bringing in the right “DevOps” mindset among the teams developing software, which would mean conducting training on tools and processes that makes software development and testing easier.</li><li>Drive increased maturity on the cloud DevOps capabilities including advanced CI/CD and metrics</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Business, a related discipline, or equivalent work experience</li><li>Good knowledge of DevOps CI/CD workflows, tools and integration points and experience integrating security into SDLC</li><li>Proven track record of architecting/implementing end to end pipelines that cover the entire SDLC.</li><li>Experience of having Implemented CI / CD tools such as GitHub, Bamboo, Jenkins, Connect All and JFrog including the build of pipelines.</li><li>Drive continuous improvement for supported applications, in areas such as monitoring, operational task automation, continuous integration, deployments and performance tuning.</li><li>Investigate and resolve complex and multi-faceted issues, spanning the entire technology stack, which requires working across teams and technology boundaries.</li><li>Proactively improve key metrics, such as up-time, application performance, and other key operational SLOs, SLAs.</li><li>Organized and prioritized work to complete assignments in a timely, efficient manner.</li></ul>

DevOps Engineer

Your skills<ul><li>Minimum 18 months of experience in a similar IT support role</li><li>Knowledge of Windows 10/11 and Microsoft Office 365</li><li>Basic understanding of Active Directory, Azure VPN, and networking concepts</li><li>Good communication skills in English and local language</li><li>Ability to work independently, follow instructions, and meet deadlines</li><li>Familiarity with PC hardware and ability to handle physical equipment</li></ul>Your tasks<ul><li>Provide hands-on support to install, troubleshoot, and repair desktops, laptops, printers, and other IT equipment</li><li>Manage software issues, focusing on Microsoft Office 365, and assist with user accounts via Active Directory and Azure VPN</li><li>Log and manage IT support tickets accurately and on time</li><li>Perform basic network troubleshooting (TCP/IP, VPN, DNS, DHCP)</li><li>Set up PC workstations, carry out device rollouts, and manage IT inventory</li><li>Support meeting room equipment and provide on-site smart hands assistance for network and server devices</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Buddy program</li><li>Health/ Medical insurance</li><li>International job opportunities</li><li>Onboarding program</li><li>Staff discounts</li><li>Unlimited employment contract</li></ul>

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