Πληροφορική

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Επαγγέλματα Υγείας

Εταιρικές Πωλήσεις

Άλλο

Βιομηχανική Παραγωγή

Εστίαση

Νομικές Υπηρεσίες

Μεταφορές

Γραμματειακή Υποστήριξη

Marketing

Ανθρώπινο Δυναμικό / HR

Φροντίδα Κτιρίων / Σπιτιών

Εκπαίδευση

Ναυτιλία

ΜΜΕ / Social Media

Τηλεπικοινωνίες

Φροντίδα Ζώων

Αισθητική / Κομμωτήριο

Τέχνες / Πολιτισμός

Τουρισμός / Ξενοδοχεία

Προσωπικό Ασφαλείας

Αερομεταφορές

Εργάτες

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

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ΚΥΡΙΕΣ ΑΡΜΟΔΙΟΤΗΤΕΣ:– Δεξιότητες πρόβλεψης και έρευνας τάσεων– Ανάλυση των μοτίβων αγοράς των καταναλωτών και πρόβλεψη μελλοντικών τάσεων της μόδας– Τακτική επανεξέταση δεικτών απόδοσης, όπως οι πωλήσεις– Καθημερινή επικοινωνία με προμηθευτές του εξωτερικού (Ευρώπη / Ασία).– Αναφορά προς την διοίκησηΤΥΠΙΚΑ ΠΡΟΣΟΝΤΑ– Σχετική εμπειρία στη μόδα και τις αγορές θα εκτιμηθούν– Εμπορική ματιά στη μόδα– Άριστες οργανωτικές ικανότητες– Άριστη γνώση αγγλικών (τόσο σε γραπτό όσο και σε προφορικό λόγο).– Πολύ καλή γνώση MS OFFICE( Word, Excel, Outlook).– Εχεμύθεια, οργανωτικότητα, ικανότητα να λειτουργεί υπό πίεση.ΠΡΟΣΦΕΡΟΥΜΕ:– Ανταγωνιστικό πακέτο αποδοχών.– Σύγχρονο και φιλικό περιβάλλον εργασίας.– Συνεχής εκπαίδευση.– Ευκαιρίες εξέλιξης.Εργασία σε &gt;&gt;:&nbsp;ΓραφείαΕιδικότητα:&nbsp;Fashion Product DeveloperΤύπος εργασίας:&nbsp;Full Time

Fashion Product Developer

Orders and Deliveries Specialist is a pivotal role in managing vehicle orders and deliveries, handling client and driver requests, and ensuring smooth communication between various stakeholders and ensure high levels of client satisfaction.&nbsp;Responsibilities:&nbsp;<ul><li>Handling Client and Driver requests:&nbsp;<ul><li>Prioritize prompt responses to incoming calls and emails to maintain good communication with clients, drivers, and other stakeholders.</li><li>Address client and driver requests in a timely manner, resolving any issues or concerns they may have efficiently.</li><li>Cultivate a professional and friendly relationship with key contacts to ensure client satisfaction.</li></ul></li><li>Managing Orders of New Cars:<ul><li>Receive and register orders from the Operational department, ensuring accuracy and correctness.</li><li>Ensure all reports are generated accurately and delivered to relevant departments within agreed timeframes.</li><li>Verify price agreements and discounts provided by dealers to ensure alignment with calculations.</li></ul></li><li>Ensuring Efficiency in Delivery process and enhance Driver Experience:<ul><li>Coordinate with all stakeholders involved in the delivery process, including suppliers, clients, and drivers, to ensure smooth and timely vehicle deliveries.</li><li>Track vehicle delivery requests until they are successfully completed, ensuring all necessary documentation is prepared and sent to drivers within agreed timeframes.</li><li>Provide assistance to drivers throughout the delivery process, ensuring their experience is smooth and satisfactory.</li><li>Maintain accurate records in Ayvens' systems regarding delivery schedules, vehicle transportation, and aftermarket placements.</li><li>Coordinate with dealers to schedule delivery dates and update records accordingly in the core system.</li><li>Coordinate the issuance of registration numbers and car insurance for new vehicles, ensuring compliance with relevant regulations and procedures.</li></ul></li><li>Contribute to the Invoicing process:<ul><li>Firmly support the accurate invoicing process for clients and suppliers as well, by booking invoices and ensuring all necessary documentation is prepared for vehicle delivery.</li></ul></li><li>Handling Complaints and Escalating Issues:<ul><li>Address drivers' and clients' complaints promptly, communicating with dealers or other relevant parties to resolve issues.</li><li>Identify and escalate any situations requiring further attention to ensure timely resolution.</li></ul></li></ul>&nbsp;Qualifications and skills:<ul><li>A Bachelor’s degree in business administration, logistics, supply chain management or a related field is often preferred.</li><li>Excellent verbal and written communication skills are essential for interacting with clients, drivers, suppliers, and other stakeholders.</li><li>Ability to address client and driver inquiries, concerns, and complaints with empathy and professionalism.</li><li>Ability to communicate clearly, concisely, and professionally in a variety of situations.</li><li>Exceptional organizational and time management skills to manage multiple tasks, prioritize workload, and meet deadlines effectively.</li><li>Attention to detail to ensure accuracy in documentation and record-keeping.</li><li>Ability to think critically with strong problem-solving skills to address order and delivery related issues, resolve conflicts, and make decisions under pressure.</li><li>Ability to work collaboratively with internal teams, external vendors, and clients to achieve common goals.</li><li>Proficiency in using computer software and relevant tools, including email clients, CRM systems, and Microsoft Office suite (Word, Excel, PowerPoint).</li><li>Adaptability to a dynamic work environment with shifting priorities and evolving requirements.</li><li>Good command of English – verbal and written&nbsp;</li></ul>

Orders & Deliveries Specialist

Develops and incorporates a clear vision and strategy for sustainable and profitable category growth that supports portfolio, brand, and client strategies. Constantly analyzes the category context beyond the brand, utilizing all available internal and external data (Market data, Household Panel data etc.) to create strong Trade Stories. Develops and implements Category Management projects with clients. Effectively communicates the category vision both internally and externally. Leads projects through SMART KPIs across all Off-Premise channels (channel-specific merchandising standards regarding shelves, coolers, and cross-guidelines). Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:<ul><li>STRATEGIC CATEGORY DEVELOPMENT<ul><li>Understands Shopper's profile and insights and develops action plans at channel and client levels</li><li>Understands the development of the Energy Drinks' category, its future growth potential, Red&nbsp;Bull's growth potential and the role of each Red&nbsp;Bull SKU</li><li>Prioritizes the right SKUs for the right occasion with the right price and the right activation with the right execution (Understands SKU optimization across channels/brands)</li><li>Has innovative ideas to generate category growth at channel and client levels</li></ul></li><li>CATEGORY STANDARDS ANALYSIS BY CHANNEL AND CLIENT<ul><li>Develops standardized dashboards and reports for external data (Household panel data, off take market data, category data, segments, competitors, trends, gaps)</li><li>Identifies new developments, forecasts market trends and quantifies key category opportunities, by analyzing the category context beyond the brand</li><li>Keeps up with shopper insights by channel/account to help shape strategies and to create strong trade stories with impactful storytelling</li><li>Aligns brand growth ambitions with client growth strategies</li></ul></li><li>IMPLEMENTING CATEGORY VISION IN STORES AND CATEGORY MANAGEMENT PROJECTS FOR CLIENTS<ul><li>Keeps up to date with category management development projects from abroad and in FMCG, contributing to the creation of cutting-edge knowledge in this field</li><li>Transforms results from Category Vision studies into actionable in-store solutions</li><li>Develops visuals, furniture features, POSMs for in-store use, having knowledge of key Category Management Programs (ex. CATMAN)</li><li>Develops and implements category management projects with clients in line with company priorities (outside the scope of category vision)</li></ul></li><li>SHELF SPACE MANAGEMENT: ASSORTMENT, LAYOUT, AND OTHERS<ul><li>Develops shelving merchandising rules according to the client's decision tree and the company's Revenue Growth Management strategy, tailored to client strategies and needs</li><li>Proposes the best in-store alternatives that translate the shopper's profile and needs while aligning with our category vision platforms</li><li>Develops merchandising standards for shelves, coolers, and additional placements, supporting our field sales team with valuable guidelines, tools and data</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Minimum 2-3 Years of Experience as Category Manager – Preferably in FMCG sector</li><li>Relevant experience in research (market and shopper) analysis, interpretation and solutions, with experience collaborating with ATL/BTL advertising agencies or market research agencies</li><li>Experience analyzing large and complex data sets, with clear understanding of markets, sales and distribution, value/volume rotation per SKU, competitive activity, consumer and shopper behavior, category management and business insights in the FMCG context</li><li>Strong analytical ability, strategic thinking and commercial acumen to understand financial statements and market trends</li><li>Leadership, motivation, negotiation, communication, presentation, relationship and time management skills</li><li>MS Office literate (Word, Excel, PowerPoint)</li><li>Proficient in English, both spoken and written</li><li>Ability to think outside the box and own their results</li><li>Self-motivated and able to work independently in a high energy, fast-paced, field-based environment</li></ul><ul><li>Travel 20-30%</li></ul>

Category Manager

We are looking for a Operation Associate - Quick Commerce to join our team in Greece.You’ll be responsible for ensuring the operational success and satisfaction of our partner network across the country. You will be the face of our company in the field, travelling to partner sites to train, troubleshoot, and build strong relationships. You’ll need to bring a hands-on approach to problem-solving and a customer-centric mindset, with a proven ability to manage relationships and drive performance on the ground.You’ll collaborate closely with cross-functional teams including Tech Support, Customer Service, and the central Operations department to resolve issues and streamline daily processes. By providing direct, on-site support and expert guidance, you’ll lead initiatives that enhance partner efficiency, boost satisfaction, and create a measurable impact on our local market coverage. Our mission is to build strong, trust-based relationships with our partners, drive operational excellence in the field, enhance the partner and customer experience, and play a crucial role in strengthening our company's presence across Greece.What you’ll do:<ul><li>Travel to partner locations across Greece to onboard, train, and provide continuous support on our technology, procedures, and policies.</li><li>Act as the main point of contact for partners, troubleshooting operational issues in collaboration with Tech Support and Customer Service.</li><li>Develop and maintain strong relationships with partner stakeholders and store managers, acting as a trusted advisor.</li><li>Identify, report, and propose solutions for performance and operational challenges to the Operations department.</li><li>Track partner performance metrics and create organized reports to provide actionable insights based on company goals.</li><li>Dive deep into day-to-day issues to conduct root cause analysis and ensure long-term solutions are implemented effectively.</li></ul> What you need to be successful <ul><li>Proven experience in Field Operations, Account Management, or a similar role, with a track record of managing external partners.</li><li>A strong customer-centric mindset and exceptional service skills.</li><li>Proficiency in all Microsoft Office applications and related software.</li><li>Excellent analytical and problem-solving skills with a curious, detail-oriented approach.</li><li>Exceptional communication and interpersonal skills, with the ability to build trust and rapport.</li><li>Strong organizational and reporting skills, with the ability to manage priorities effectively.</li><li>Fluency in Greek and English.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operations Associate - Quick Commerce

We are looking for a Senior Operations Excellence Manager - efood market to join our Quick Commerce Operations Division. You’ll be responsible for streamlining processes, improving performance, and reducing costs while enhancing quality across efood market operations. You’ll need to bring strong expertise in process optimization, data analysis, and performance management, with a proven ability to lead initiatives that directly impact profitability and serviceability. You’ll collaborate closely with cross-functional teams including Supply Chain, Commercial, Product-Tech, and BI, driving operational scalability and long-term growth. By applying Kaizen, Lean, and other continuous improvement methodologies, you’ll lead initiatives that boost efficiency and create measurable impact across the business. Our mission is to ensure operational efficiency, foster employee development, enhance customer satisfaction, optimize costs, and drive continuous improvement at scale. What you’ll do •⁠ Identify opportunities to automate tasks and simplify daily operations through new tools and methods. •⁠ Map end-to-end workflows and standardize SOPs across functions. •⁠ Conduct root cause analysis to address operational inefficiencies, reduce delays and errors, and evaluate outcomes. •⁠ Lead process optimization projects using Lean, Six Sigma, 5S, or Kaizen methodologies. •⁠ Define, track, and analyze KPIs; build operational performance dashboards and reports. •⁠ Conduct performance reviews and provide actionable insights to leadership. •⁠ Design and deliver training programs to enhance operational skills and build a culture of continuous improvement. •⁠ Mentor team members in operational excellence practices and tools. •⁠ Use data analytics to identify trends, inform decisions, and prepare comprehensive reports for senior management. •⁠ Collaborate with stakeholders across Supply Chain, Commercial, Product-Tech, and BI to align process improvements with business strategy. •⁠ Lead transformation initiatives tied to the Target Operating Model (e.g., site launches, new or upgraded systems such as WMS, TMS, IM). •⁠ Develop business cases for operational investments and evaluate ROI. •⁠ Contribute to budget preparation, manage costs for performance improvement initiatives, and recommend actions to optimize profitability. What you need to be successful •⁠ Bachelor’s Degree in Business Administration, Operations Management, or a related field (Master’s degree preferred). •⁠ 5+ years of experience in operations management and process improvement, with a proven record of driving operational excellence initiatives. •⁠ Strong knowledge of Lean, Six Sigma, 5S, Kaizen, or similar methodologies. •⁠ Excellent analytical, problem-solving, and project management skills. •⁠ Proficiency in data analysis tools and software (Excel, Tableau, or similar). •⁠ Exceptional communication and interpersonal skills, with fluency in English (Greek will be considered an asset). Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li></ul>&nbsp;

Senior Operations Excellence Manager (efood market)

Currently we are searching to hire an&nbsp;Energy Assessment Specialist who will be responsible for assessing wind resources, designing layouts for utility-scale projects, analyzing wind production data, and ensuring compliance with IEC standards.<h2>During your day you will:</h2><ul><li>Assess wind resources and designs layouts for wind (onshore, offshore), and PV projects.</li><li>Use specialized software (MeteoDyn, WindPro, WAsP) for wind flow modeling and layout optimization.</li><li>Analyze wind production data, including project losses and uncertainties.</li><li>Prepare site assessment reports for prospective wind farms and ensures compliance with IEC standards.</li><li>Participate in evaluating new onshore and offshore projects under development.</li><li>Assist in long-term energy estimates and projections for budgeting.</li><li>Provide system and administrative support related to energy assessments.</li><li>Provide recommendation for the optimized efficiency of a project (Wind turbine model, optimized layout)</li><li>Provide recommendations regarding systems utilization and processes improvement</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor Degree in Engineering, Physics or Mathematics</li><li>Master Degree in related fields will be considered an asset</li><li>More than 4 years of experience in related field (preferably in energy assessment).</li><li>Proficiency with wind flow modelling software such as Meteodyn/WindPro/WAsP/WindFarm</li><li>Knowledge of PVSyst</li><li>Knowledge of data analysis programs Windographer/WindRose</li><li>Experience with offshore wind and PV systems</li><li>Familiarity in working with reanalysis datasets</li><li>Knowledge of AutoCAD or SAP (optional)</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Well-developed critical thinking and problem-solving skills&nbsp;</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Energy Assessment Specialist

Currently we are searching to hire an&nbsp;Energy Assessment Engineer who will be responsible for evaluating wind resources, designing project layouts with software, conducting long-term analyses, and ensuring compliance with industry standards for efficient energy production.<h2>During your day you will:</h2><ul><li>Evaluate wind resources and designs layouts for utility-scale projects</li><li>Builds wind models for prospective projects using computational software.</li><li>Conduct long-term Measure Correlate Predict (MCP) analysis and assess ambient turbulence at various hub heights.</li><li>Prepare site assessment reports and optimizes project layouts.</li><li>Ensure site compliance with IEC standards and support evaluation of new projects.</li><li>Collaborate on project layout optimization and performance evaluations.</li><li>Participate in budgeted long-term energy estimates and projections.</li><li>Provide recommendation for the optimized efficiency of a project (Wind turbine model, optimized layout).</li><li>Provide recommendations regarding systems utilization and processes improvement.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in engineering, Physics or Mathematics</li><li>Master’s degree in related fields will be considered an asset</li><li>1-3 years of experience in related field (preferably in energy assessment)</li><li>Proficiency with wind flow modelling software such as Meteodyn/WindPro/WAsP/WindFarm</li><li>Knowledge of PVSyst</li><li>Knowledge of data analysis programs Windographer/WindRose</li><li>Experience with offshore wind and PV systems</li><li>Knowledge of AutoCAD or SAP (optional)</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Well-developed critical thinking and problem-solving skills&nbsp;</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Energy Assessment Engineer

HELLENIC CABLES S.A.&nbsp;is seeking a&nbsp;Quality Health, Safety, Environment &amp; Risk (QHSER) Engineer&nbsp;to to join our dynamic, and rapidly growing team. A highly motivated Engineer with a well-rounded skillset, willing to play a key role in our multinational Projects by contributing to our Quality, Health, Safety, and Environmental (QHSE) and Risk Management strategies.Responsibilities:&nbsp;<ul><li>Development of Project QHSE-R documentation in line with Project Standards</li><li>Plan, organize and chair HSE Risk Assessment (HIRA) &amp; Project Risk (Quality, Schedule, Cost) workshops</li><li>Plan, coordinate and conduct of QHSE audits and Project Lessons Learned (LL) workshops</li><li>Conduct Investigation and Root Cause Analysis (RCA) for Quality and HSE Incidents</li><li>Develop, monitor, and analyse Project QHSE KPIs</li><li>Appointed Health &amp; Safety Engineer (via SEPENET) &amp; HS Coordinator to Greek projects</li></ul>Qualifications:&nbsp;<ul><li>Holder of a University/Technical Institute diploma/degree in Electrical/Mechanical/Civil Engineering</li><li>Preferred, but not limited to, candidates of more than 2 years of work experience</li><li>Ability and willingness to learn new skills</li><li>Comfortable to work in multinational project teams</li><li>Demonstrates team-oriented spirit</li><li>Able to travel (80% Office – 20% Site)</li></ul>Note: Junior-level candidates shall have a supporting role to a Senior Project QHSE EngineerThe Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

QUALITY HEALTH, SAFETY, ENVIRONMENT & RISK ENGINEER (2324)

We’re looking for a Product Manager to lead critical customer-facing touchpoints that build trust, satisfaction, and a seamless post-order experience. These areas may sit outside the direct conversion funnel, but they play a vital role in brand perception, customer retention, and overall happiness.You’ll own and evolve the product strategy for key areas such as:<ul><li>Promised Delivery Times &amp; Order Tracking</li><li>Help Center &amp; Customer Support Flows</li><li>User Reviews &amp; Ratings</li><li>Social Proof Elements</li><li>Content &amp; Messaging that drive confidence and transparency</li></ul>Finally, you’ll collaborate closely with design, engineering, data, operations, and customer support teams to shape a more human, helpful, and trustworthy experience for every customer,ensuring our platform continues to delight long after checkout.What you’ll be doing:<ul><li>Define and drive the product vision and roadmap for customer experience touchpoints beyond the checkout funnel</li><li>Lead discovery to deeply understand user needs, pain points, and expectations</li><li>Collaborate with Customer Support, Logistics, Operations, and Marketing teams to align initiatives and identify improvement opportunities</li><li>Design and ship features that improve:<ul><li>User trust in promised delivery times</li><li>Self-service resolution via help centers</li><li>Value and credibility via user-generated content (ratings, reviews, social proof)</li><li>Confidence through contextual and timely content</li></ul></li><li>Use data and experimentation to guide decisions and measure success</li><li>Ensure your domain supports long-term user retention and platform trust</li></ul> What you need to be successful <ul><li>3–5 years of product management experience (preferably in B2C or marketplace apps)</li><li>Proven track record of building customer-facing products that improve experience and retention</li><li>Strong product discovery skills and user empathy</li><li>Data-informed but not data-blind—you balance qualitative and quantitative insights</li><li>Excellent collaboration and communication skills across cross-functional teams</li><li>Comfort working in fast-paced, iterative environments</li></ul>Nice to Have:<ul><li>Experience with food delivery, marketplaces, or logistics-heavy platforms</li><li>Familiarity with content strategy or customer support productsExperience improving NPS, CSAT, or related customer satisfaction metrics</li></ul>

Product Manager: Customer Experience

We are seeking a passionate and dedicated&nbsp;Senior Category Manager&nbsp;to join our team. In this role, you will lead the strategic development and management of specific product categories, driving growth and enhancing customer satisfaction. Your contributions will play a vital part in optimizing our assortment, pricing, and promotional strategies.Key Responsibilities<ul><li>Retail Category Management: &nbsp;<ul><li>Negotiate and finalize service agreements with suppliers, encompassing product listings, planograms, fixtures (e.g., refrigeration units), and promotional activities. &nbsp;</li><li>Oversee the implementation of these agreements across approximately 500 retail outlets, ensuring consistency and effectiveness. &nbsp;</li><li>Collaborate with suppliers to develop and execute advertising and promotional campaigns that drive category performance. &nbsp;</li></ul></li><li>Wholesale Category Management: &nbsp;<ul><li>Establish and maintain supplier relationships, negotiating terms and conditions that align with company objectives. &nbsp;</li><li>Coordinate with Finance and Operations teams to ensure seamless integration of supplier agreements into the broader business framework &nbsp;</li></ul></li><li>Assortment Strategy: &nbsp;<ul><li>Define and manage the product assortment for assigned categories, making data-driven decisions to optimize the product mix. &nbsp;</li><li>Monitor market trends and consumer behavior to adjust assortment strategies proactively. &nbsp;</li></ul></li><li>Cross-Functional Collaboration: &nbsp;<ul><li>Work closely with internal departments, including Marketing, Sales, Finance, and Operations, to align category strategies with overall business goals.</li><li>Lead and mentor a team of category managers and analysts, fostering a culture of collaboration and continuous improvement.</li></ul></li></ul>&nbsp; What you need to be successful <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field; a Master’s degree is a plus. &nbsp;</li><li>Proven experience as a Category Manager or in a similar role, with a track record of developing and implementing successful category strategies. &nbsp;</li><li>Strong analytical skills and proficiency in market research and data analysis techniques. &nbsp;</li><li>Excellent negotiation and vendor management skills, with the ability to build and maintain strong relationships. &nbsp;</li><li>Exceptional communication and interpersonal skills, capable of influencing and collaborating across all organizational levels.</li></ul>

Senior Category Manager

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