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The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

The Sports Specialist is responsible for planning, managing and executing sports programs, plan promoting sportsmanship and participation. This role involves forward thinking, program administration, facility oversight and collaboration with staff, athletes and community partners. This role reports the Sports Manager and requires strong knowledge of sports rules, techniques and training methods. Organizational and time management skills together with an eye for detail are key qualifications for the position.&nbsp;RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>SPORTS EVENT SET UP AND HANDLING<ul><li>Organize and support small fire events ensuring perfect branding execution, compliance to procedures &amp; policies and safety standards.</li><li>Execute selected events around Greece that sports department supports with branding and overall set up.</li><li>Supports the sports department in defined parts of bigger projects run throughout the year.</li><li>Undertake everyday operations related to events, athletes support and office essential tasks.</li><li>Evaluate program effectiveness and recommend improvements.</li></ul></li><li>OWNERSHIP AND HANDLING OF EVENT RED&nbsp;BULL ASSETS<ul><li>Key responsible for the yearly Red&nbsp;Bull Event car program. Aligning with all the departments and clearly set up the event car schedule. Take care of the maintenance of the car. Propose new concepts on where the car may be placed.</li><li>Maintain equipment and facilities, ensuring they are clean, organized, and in good repair.</li><li>Propose new assets, how and where may be utilized and placed.</li></ul></li><li>COLLABORATION AND COMMUNITY MANAGEMENT<ul><li>Contribute unique stories, interesting topics, new formats and top media content.</li><li>Work with sports people, partners, organizers, sponsors to support the event goals.</li><li>Collaborate with Communication department for connecting events with media exposure.</li><li>Stay updated on sports trends and best practices.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>2-3 years work experience in a Sports/Events or Marketing agency, Sports institution or Federation (experience in working with Red&nbsp;Bull will be considered an asset)</li><li>An understanding/specialist knowledge of the Sports industry</li><li>Ability to manage budget</li><li>Sporty, creative, innovative and open-minded personality</li><li>Self-motivated, self-directed and able to work under pressure in a fast-paced team environment</li><li>Excellent communication, organizational and project management skills with ability to meet deadlines</li><li>An agile, flexible team player who knows how to get the work done</li><li>Fluent in written and spoken English. IT &amp; MS Office literate</li><li>Strong organizational and time-management abilities.</li></ul><ul><li>Travel 40-50%</li></ul>

Sports Specialist

Το ΕΡΡΙΚΟΣ ΝΤΥΝΑΝ Hospital Center, ένα από τα μεγαλύτερα ιδιωτικά νοσοκομεία στην Ελλάδα, στο πλαίσιο της ανάπτυξής του λόγω του συνεχώς αυξανόμενου όγκου εργασίας, επιθυμεί να προσλάβει Ιατρό ΚΑΡΔΙΟΛΟΓΟ ο οποίος θα ενταχθεί στο Τμήμα Προληπτικού Ελέγχου / Check – Up. Η Εταιρία προσφέρει άριστες εργασιακές συνθήκες, ανταγωνιστικές αποδοχές και προοπτική εξέλιξης σε ένα δυναμικό περιβάλλον. Όλες οι αιτήσεις θεωρούνται εμπιστευτικές.

ΚΑΡΔΙΟΛΟΓΟΣ ΓΙΑ ΤΟ ΤΜΗΜΑ CHECK-UP

Ο Όμιλος ΗΜΙΘΕΑ, ένας από τους πιο δυναμικά αναπτυσσόμενους παρόχους Δευτεροβάθμιας Περίθαλψης στην Ελλάδα, με δίκτυο νοσοκομείων και κλινικών πανελλαδικής κάλυψης και ανθρώπινο δυναμικό άνω των 2.500 εργαζομένων, ενδιαφέρεται να προσλάβει για το Νοσοκομείο Ερρίκος Ντυνάν στην Αθήνα:Εξειδικευμένο Στέλεχος Hospitality ManagementΠεριγραφή ΘέσηςΟ οργανισμός μας αναζητά έμπειρο και καταρτισμένο Στέλεχος Hospitality Management για τη συνολική εποπτεία, οργάνωση και ανάπτυξη των υπηρεσιών φιλοξενίας του νοσοκομείου. Ο ρόλος εστιάζει στη διασφάλιση υψηλών προτύπων patient &amp; guest experience, στη διαχείριση καθημερινών λειτουργιών φιλοξενίας και στη στενή συνεργασία με κλινικό και υποστηρικτικό προσωπικό, με στόχο την παροχή μιας ασφαλούς, ανθρώπινης και άνετης εμπειρίας για ασθενείς και συνοδούς.Ενδεικτικές Αρμοδιότητες<ul><li>Συντονισμός και εποπτεία υπηρεσιών που επηρεάζουν την εμπειρία φιλοξενίας ασθενών και συνοδών.</li><li>Παρακολούθηση ποιότητας και διασφάλιση τήρησης προτύπων φιλοξενίας σε όλες τις σχετικές λειτουργίες.</li><li>Συνεργασία με το προσωπικό των τμημάτων που εποπτεύει για την άμεση επίλυση θεμάτων&nbsp; που σχετίζονται με την άνεση, την καθαριότητα, την σίτιση και εν γένει την καθημερινότητα και την εμπειρία φιλοξενίας ασθενών/επισκεπτών.</li><li>Διαχείριση αιτημάτων, περιστατικών και ζητημάτων με αποτελεσματικότητα και ασφάλεια.</li><li>Εποπτεία και καθοδήγηση προσωπικού που υποστηρίζει τις υπηρεσίες φιλοξενίας.</li><li>Συντονισμός εξωτερικών συνεργατών και παρεχόμενων υπηρεσιών, όπου απαιτείται.</li><li>Συμμετοχή στην ανάπτυξη διαδικασιών και πρακτικών που ενισχύουν το patient &amp; guest experience.</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο σε Hospitality Management, Διοίκηση Επιχειρήσεων ή συναφές αντικείμενο.</li><li>Εμπειρία σε υπηρεσίες φιλοξενίας, εξυπηρέτησης ή customer experience.</li><li>Ισχυρές οργανωτικές και επικοινωνιακές δεξιότητες.</li><li>Πελατοκεντρική προσέγγιση, με υψηλό επίπεδο διακριτικότητας και ενσυναίσθησης</li><li>Ικανότητα διαχείρισης πολλαπλών λειτουργικών αναγκών και συντονισμού διαφορετικών ομάδων.</li></ul>Επιθυμητά Προσόντα<ul><li>Εμπειρία σε νοσοκομείο ή οργανισμό υγείας.</li><li>Γνώση και κατανόηση προτύπων ποιότητας και διαδικασιών σε περιβάλλον healthcare Hospitality.</li><li>Εμπειρία σε συνεργασία με εξωτερικούς παρόχους υπηρεσιών.</li></ul>Προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών και πρόσθετες παροχές.</li><li>Ευκαιρίες συνεχούς εκπαίδευσης και επαγγελματικής ανάπτυξης.</li><li>Σταθερό, σύγχρονο και οργανωμένο εργασιακό περιβάλλον.</li></ul>Συμμετοχή σε καινοτόμες πρωτοβουλίες στον χώρο της υγείας.

ΕΞΕΙΔΙΚΕΥΜΕΝΟ ΣΤΕΛΕΧΟΣ HOSPITALITY MANAGEMENT

is seeking a&nbsp;Project Engineer&nbsp;to join our dynamic &amp; fast growing&nbsp;Project Management Office.As a Project Engineer, you will be a highly trained engineer with a proven history of project management. Moreover, you will need to have great communication &amp; negotiations skills, as well as the responsibility for maintaining Hellenic Cables standard of excellence and delivering projects with the utmost attention to safety and quality.Responsibilities:&nbsp;<ul><li>Coordinate and monitor the execution of High Voltage cable projects (onshore/offshore).</li><li>Communicate effectively with French-speaking clients, contractors, and partners (e.g. RTE-Pfisterer ).</li><li>Support project planning, documentation, and reporting in line with company and client standards.</li><li>Follow up on production, testing, logistics, and site installation activities.</li><li>Ensure compliance with contractual, technical, and HSE requirements.</li><li>Assist in preparing technical documentation, method statements, and progress reports.</li></ul>Requirements:&nbsp;<ul><li>University degree in Electrical, Mechanical, or Civil Engineering (or equivalent).</li><li>2–5 years of experience in project engineering or project management within the energy, cable, or construction sector.</li><li>Excellent command of French ( written and spoken) &amp; sufficient command of English ( written and spoken).&nbsp;</li><li>Strong communication and organizational skills.</li><li>Ability to work in an international, cross-functional environment.</li><li>Availability for short business trips abroad .</li></ul>Optional Qualifications:<ul><li>AutoCAD<ul><li>Experience in reviewing or modified technical drawings and performing measurements (optional).</li><li>Basic knowledge of MS Project, SAP, or similar project management tools.</li></ul></li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>If you want to be part of this journey and see your work connecting lives and communities, join us!

FRENCH SPEAKING PROJECT ENGINEER (3635)

At Cenergy Holdings, we don’t just follow progress, we shape it.&nbsp;Through our companies, Hellenic Cables and Corinth Pipeworks, we develop innovative cable and steel pipe solutions that support critical energy infrastructure worldwide.&nbsp;We deliver energy. We pave the way to success.&nbsp;Discover a work environment that:<ul><li>Supports your professional growth through continuous training, skill development and internal career opportunities, empowering you to reach your full potential.</li><li>Gives purpose to your work, as you contribute to projects that connect continents and accelerate the energy transition, acting as a channel toward a sustainable future.</li><li>Enables you to make a real impact, collaborating with people who share a passion for innovation, technological advancement, and sustainable development, delivering value in every connection.</li></ul>&nbsp;Together for the future of energy!&nbsp;We are seeking a skilled&nbsp;SAP ABAP Developer to support the development and maintenance of custom SAP solutions across various modules. The role involves working closely with functional teams to deliver high-quality technical solutions that align with business needs. Experience with SAP S/4HANA is beneficial but not mandatory.Responsibilities:&nbsp;<ul><li>Develop and maintain ABAP programs, reports, interfaces, enhancements, and forms .</li><li>Customize SAP standard applications using user exits, BADIs, BAPIs, and enhancement frameworks.</li><li>Collaborate with functional consultants to understand business requirements and translate them into technical specifications.</li><li>Support integration projects using IDOCs, RFCs, and APIs.</li><li>Conduct unit testing and assist with user acceptance testing (UAT).</li><li>Maintain technical documentation and ensure adherence to development standards.</li><li>Participate in SAP upgrades and contribute to S/4HANA migration activities as needed.</li></ul>Requirements:&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field.</li><li>Minimum of 5 years of hands-on experience in SAP ABAP development.</li><li>Proficiency in ABAP Objects, ALV, Smartforms, and SAP Scripts.</li><li>Familiarity with SAP module integration (SD, MM, FI, PP).</li><li>Exposure to SAP S/4HANA development (e.g., CDS views, OData services) is a plus.</li><li>Strong debugging and performance optimization skills.</li><li>Excellent communication and problem-solving abilities.</li></ul>Preferred Experience<ul><li>Experience in manufacturing industries.</li><li>Knowledge of SAP Fiori/UI5 and SAP Gateway.</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable and steel pipe&nbsp;manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

SAP ABAP DEVELOPER (3636)

efood is in search of a reliable Bookkeeping Agent to join our accounting team. The agent will be responsible for tracking invoices, handling requests and inquiries relevant to partners accounts, monitoring credit note requests. He or she should be extremely detail-oriented and a team player. We need someone who can work closely with the Accounting Department and Sales Department in order to support the verification process and screening of our partners.Join us for your chance to be part of a rapidly growing team in a company that is changing the delivery landscape. &nbsp;What you'll do:<ul><li>Review and process partners’ credit note requests, ensuring accuracy and compliance with internal policies and tax requirements,</li><li>Issue approved credit notes in the accounting system (SAP).</li><li>Provide detailed invoice analyses and account reconciliations to partners.</li><li>Ensure the correctness of all charges and credits resulting from partners’ requests.</li><li>Prepare and maintain reports and statistics related to credit note issuance and forecast of incoming requests.</li><li>Handle inquiries and ad hoc requests from key and large partners regarding invoice discrepancies or account adjustments.</li><li>Process admin tasks of the AR team that might occur</li><li>Support the month-end closing process and AR reporting</li><li>Collaborate with Sales, Operations, and Customer Care teams to resolve issues.</li><li>Contribute to continuous improvement of AR and billing processes.</li></ul> What you need to be successful What you have:<ul><li>Bachelor’s degree in accounting or related field</li><li>1+ year of experience in AR or Accounting related department&nbsp;</li><li>Flexibility and ability to solve problems</li><li>Excellent communication and problem-solving skills</li><li>Advanced knowledge of Microsoft office</li><li>Familiarity with accounting software programs (SAP would be an advantage)</li><li>English language skills</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Bookkeeping Agent

We are seeking a highly skilled and strategic&nbsp;Logistics Performance Area Lead&nbsp;to oversee rider supply and operational performance within designated areas. In this role, you will be responsible for ensuring exceptional on-demand service by aligning staffing levels with expected order volumes, optimizing productivity, and maintaining a healthy operational P&amp;L.If you're passionate about leveraging data to drive decisions, excel in demand forecasting, and thrive in cross-functional collaboration, this is your chance to lead and shape logistics operations that make a real impact.What you'll do:<ul><li>Be responsible for staffing efficiency in specific areas of responsibility.</li><li>Determine recruiting needs and fleet composition based on forecasts and commercial business plans.</li><li>Analyze reports related to Logistics Operations performance and provide actionable insights.</li><li>Support ad hoc analyses and new projects, tracking KPIs to improve operational performance.</li><li>Contribute to special projects aimed at enhancing staffing performance.</li><li>Work closely with departments such as Fleet, Sales, and Marketing to ensure alignment and smooth service growth.</li><li>Use available product and financial tools to optimize workforce distribution throughout the week.</li><li>Conduct research and business development to identify new strategic partners for collaboration in your area.</li></ul> What you need to be successful <ul><li>5+ years of experience in a relevant role or field, including experience in logistics or supply chain operations.</li><li>Proven ability to predict staffing needs and order volumes using advanced forecasting models.</li><li>Expertise in aligning workforce distribution with operational demands and seasonal trends.</li><li>Strong analytical skills to interpret performance data and identify actionable insights.</li><li>Advanced proficiency in Microsoft Excel for planning and reporting purposes.</li><li>Sound understanding of financial statements and KPIs to maintain healthy operational P&amp;L.</li><li>A proactive mindset with the ability to take ownership of responsibilities independently.</li><li>Excellent time management skills to prioritize tasks effectively and focus on high-impact actions.</li><li>Outstanding verbal and written communication skills in both Greek and English.</li><li>Problem-solving abilities and critical thinking to refine strategies and address challenges.</li><li>Eagerness to learn, adapt, and excel in a fast-paced and dynamic environment.</li><li>Team player with strong collaboration and active listening skills.</li><li>Adaptability and resilience in a fast-paced environment.</li><li>Empathy and people-first approach.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Logistics Performance Area Lead

We’re on the hunt for a strategic, analytical, and execution-focused Business Performance Manager&nbsp;to join our Quick Commerce team! 🚀In this role, you’ll partner closely with senior stakeholders to turn strategy into action, driving performance, enabling informed decisions, and ensuring our teams stay focused on what matters most. Reporting directly to the General Manager of Quick Commerce, you’ll play a key role in overseeing business performance, leading cross-functional initiatives, and delivering insights that shape the future of our operations.If you’re passionate about combining data, strategy, and collaboration to create measurable business impact, this role is for you. &nbsp;What you’ll be doingLeadership &amp; Stakeholder Engagement<ul><li>Be at the heart of our performance management and continuous improvement efforts.</li><li>Act as a trusted partner across teams, ensuring alignment on priorities and progress.</li><li>Collaborate with Logistics, CX, Product, Sales, Marketing, and Finance to execute key initiatives.</li><li>Influence decision-making by delivering strategic recommendations and actionable insights.</li></ul>Business Performance<ul><li>Drive core business management processes — daily cadences, weekly/monthly business reviews, forecasting, and planning.</li><li>Own performance reporting frameworks, ensuring timely and high-quality insights.</li><li>Challenge results against OKRs and budgets, proposing corrective actions where needed.</li><li>Champion reporting enhancements, automation, and scalable data solutions.</li></ul>Advanced Analytics &amp; Strategic Insights<ul><li>Lead deep-dive analytical projects to uncover trends, root causes, and opportunities.</li><li>Provide financial and operational analysis to support business commentary and decision-making.</li><li>Translate complex data into clear narratives for senior leadership.</li><li>Identify opportunities for efficiencies, cost optimization, and sustainable growth.</li></ul>Special Projects &amp; Strategic Initiatives<ul><li>Lead high-impact, cross-functional projects from scope to delivery.</li><li>Define project KPIs, ensure alignment, and monitor progress to achieve strategic outcomes.</li><li>Partner with internal and external stakeholders to turn ideas into results.</li></ul>P&amp;L Analysis and Insights<ul><li>Lead forecasting and scenario planning to support financial discipline.</li><li>Identify and drive initiatives that improve revenue streams, cost efficiency, and unit economics.</li></ul> What you need to be successful <ul><li>3–6 years of experience in business performance, strategy, operations, or consulting.</li><li>Strong stakeholder management and influencing skills, with exposure to senior leadership.</li><li>Expertise in data analysis, financial modeling, and forecasting.</li><li>Advanced proficiency in Excel and analytics tools; knowledge of SQL is a plus.</li><li>Excellent communication skills — you can turn complex insights into simple, compelling recommendations.</li><li>A proactive, curious, and data-driven mindset.</li><li>A love for fast-paced, dynamic environments where collaboration is key.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world 🌎!</li></ul>

Business Performance Manager

Are you passionate about creating clean, accurate content and making an impact behind the scenes? As an&nbsp;Editorial Ops Agent&nbsp;at efood, you’ll be at the heart of what makes our platform work seamlessly, ensuring our restaurant and retail partners shine with top-tier menus and assortments. Whether it’s a first-time launch or a major update, your work will help define the customer experience, boost partner performance, and uphold the standards that make efood the go-to delivery platform in Greece. If you have an eye for detail, love collaborating across teams, and thrive in a fast-paced environment, we’d love to hear from you.What you 'll do:<ul><li>Create, review, and update menus and product assortments for restaurant and retail partners. Handle catalog-related requests such as menu updates, product additions, removals, and full menu restructures</li><li>Ensure that all content meets efood’s quality, formatting, and editorial standards</li><li>Identify and resolve inconsistencies or errors in menu data</li><li>Use internal ops tools and project management tools to manage tasks and monitor progress</li><li>Communicate directly with partners via outbound calls/ emails to collect missing information or clarify catalog details</li><li>Handle inbound calls from partners, providing support and guidance on catalog-related issues</li><li>Propose improvements to editorial processes and templates based on partner feedback and team learnings</li></ul> What you need to be successful <ul><li>Strong communication skills in Greek and English, both written and verbal</li><li>High attention to detail, with a strong sense of structure, accuracy, and consistency</li><li>Being Tech-savvy and the ability to quickly learn and adapt to new tools will help you greatly in the role</li><li>Self-starter with a ''can-do'' attitude and a drive to continuously improve on your own processes while raising the bar.</li><li>Basic knowledge of Google Sheets or Excel (experience with filters, basic functions, etc.) would be a plus</li><li>Fast and accurate typing skills</li><li>Experience in customer service, support roles, sales operations, or sales support is considered a plus</li><li>Strong multitasking skills</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Content Support Agent - Operations

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