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We are seeking an experienced Site Reliability Engineering (SRE) Lead to join our team. This is a key role with critical responsibilities, ensuring platform reliability, scalability, and performance through proactive monitoring, release coordination, and collaboration with DevOps/Infrastructure teams.Your Day-to-Day &nbsp;<ul><li>Maintain and optimize monitoring systems, reviewing historical data for proactive issue detection.</li><li>Conduct performance runs and detailed performance analysis on releases and component load tests.</li><li>Coordinate release processes, ensuring reliability and smooth execution.</li><li>Work closely with DevOps/Infrastructure teams to establish environment health and minimize release risks.</li></ul>Your Key Strengths<ul><li>Experience: 8+ years as a Senior Software Engineer (technology-agnostic).</li><li>Architecture Knowledge: Strong understanding of modern architectures (esp. microservices).</li><li>Skills in Scalability &amp; Performance: Expertise in scalability, performance optimization, and resiliency.</li><li>Version Control: Solid knowledge of Git branching strategies (mandatory).</li><li>Monitoring/Observability: Hands-on exposure to monitoring and observability tools.</li><li>Cloud &amp; Containerization (Plus): Knowledge of cloud, containerization, and Kubernetes.</li><li>ITIL / Support Engineering (Additional Plus).</li></ul>Why You’ll Love Working with Us &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year. &nbsp; &nbsp;

SRE Lead

We are looking for a Tech Facilitator to support and enhance the delivery of digital and technology-driven projects. In this role, you will be responsible for coordinating technology adoption, supporting teams in implementing digital tools, and ensuring smooth collaboration between technical and non-technical stakeholders. You will act as a bridge between technology and people, helping teams work smarter and more efficiently. What You’ll Be Doing<ul><li>Facilitate communication between technical teams and business stakeholders to ensure alignment on digital initiatives.</li><li>Support the integration and usage of digital tools, platforms, and technologies across teams.</li><li>Organize and deliver training sessions or workshops to improve digital literacy and tool adoption.</li><li>Monitor and document progress, identifying opportunities for process improvement and innovation.</li><li>Assist in troubleshooting and resolving issues related to tools or workflows in collaboration with IT teams.</li><li>Promote best practices for efficient collaboration, digital transformation, and knowledge sharing. </li></ul>What You’ll Bring<ul><li>3+ years of experience in a technology coordination, IT support, or digital transformation role.</li><li>Strong understanding of digital collaboration tools (e.g. Microsoft 365, Google Workspace, Slack, Jira, Confluence).</li><li>Excellent communication and facilitation skills, with the ability to translate technical concepts into clear, actionable insights.</li><li>Proven ability to train and guide users through new systems and processes.</li><li>Organized, proactive, and adaptable, with strong problem-solving abilities.</li></ul> Nice to Haves<ul><li>Experience with Agile or Scrum methodologies.</li><li>Familiarity with data visualization tools or basic analytics (e.g. Power BI, Tableau).</li><li>Interest in emerging technologies and continuous learning in digital innovation. </li></ul>How We Support Your Growth🍽️ Lunch Is On Us: Monthly allowance for your favorite meals. 🏥 Health First: Private health &amp; life insurance for peace of mind. 💻 Set Up For Success: The right tools to stay connected and perform your best. 📚 Curiosity Never Retires: Access to Udemy for unlimited learning. 🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals. 🎯 Work With The Best: Collaborate with industry-leading clients. 🌈 Celebrate Diversity: Be part of a team that values every perspective. 💸Performance Pays Off: Annual discretionary bonus based on yearly contributions. 🌱 Social Responsibility: Give back through volunteering and sustainability.

Tech Facilitator

Do you love solving technical challenges and keeping digital products running smoothly? Are you passionate about troubleshooting and working closely with skilled tech teams? If you’re nodding along, we want you to join us! We’re on the lookout for a Technical Support&nbsp;to support and enhance our banking digital products.&nbsp;Your Day-to-Day<ul><li>Investigating and managing identified issues using technical tools</li><li>Providing 1st level support for banking digital products</li><li>Collaborating with implementation tech teams to resolve problems</li><li>Continuously improving support and troubleshooting processes</li></ul>&nbsp;Your Key Strengths<ul><li>Basic knowledge of Back-End programming (e.g., C#, APIs)</li><li>Hands-on experience with testing &amp; troubleshooting tools (e.g., Postman)</li><li>Strong communication and teamwork skills</li><li>Problem-solving mindset with a positive attitude</li></ul>&nbsp;Why You’ll Love Working with Us &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year. &nbsp; &nbsp;

Technical Support

Are you fascinated by how people interact with digital products? Do you love uncovering insights that shape delightful user experiences? If you're nodding along, we want you on our team! We're on the lookout for a UX Researcher to help us deeply understand our users and design experiences that truly resonate.&nbsp;Your Day-to-Day<ul><li>Planning and conducting user research studies (interviews, surveys, usability testing, field research, etc.)</li><li>Analyzing findings and transforming data into actionable insights</li><li>Collaborating closely with designers, product managers, and developers to shape user-centered solutions</li><li>Advocating for the voice of the user across the product lifecycle</li><li>Presenting findings in a clear, engaging way to stakeholders</li></ul>&nbsp;Your Key Strengths<ul><li>3+ years of experience in UX research or related field</li><li>Proficiency in qualitative and quantitative research methods</li><li>Strong communication and storytelling skills</li><li>Ability to synthesize complex data into simple, compelling insights</li><li>A team player who’s curious, empathetic, and detail-oriented</li></ul>&nbsp;Why You’ll Love Working with Us &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year. &nbsp; &nbsp;&nbsp;Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team!&nbsp;

UX Researcher

Are you a wizard with XSLT transformations and API integrations? Do you thrive on solving complex data-mapping puzzles and optimizing enterprise systems? If you nodded “yes,” we want you on our team! We’re looking for an XSLT Developer who’s ready to dive deep into API Management, DataPower, and Order Management systems — turning intricate integrations into seamless digital experiences.&nbsp;Your Day-to-Day &nbsp;<ul><li>Designing, developing, and maintaining XSLT transformations for API and data integrations</li><li>Working hands-on with IBM DataPower v10 to configure, secure, and optimize gateways</li><li>Implementing security protocols such as Mutual Authentication, SSO, SAML, and OAuth 2.0</li><li>Troubleshooting, debugging, and performing root cause analysis on complex performance issues</li><li>Collaborating with API and backend teams to ensure flawless integration and deployment</li><li>Participating in business analysis sessions and providing expert insights from a technical perspective</li></ul>&nbsp;Your Key Strengths<ul><li>2+ years of hands-on experience with XSLT and XML-based transformations</li><li>Solid understanding of API Management, RESTful APIs, and microservices architectures</li><li>Proven experience with IBM API Connect v10 (Cloud Manager, API Manager, Gateway, Developer Portal, Analytics)</li><li>Strong knowledge of security configurations, including encryption, digital signing, and API key management</li><li>Familiarity with JSON, JWT, and JWKS standards</li><li>Excellent troubleshooting and analytical skills</li><li>A proactive mindset and a knack for solving complex integration challenges</li></ul>&nbsp;Why You’ll Love Working with Us &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year. &nbsp; &nbsp;

XSLT Developer

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve. Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence. Top Clients &amp; Technology&nbsp;– Work with the best professionals in the development sector and cutting-edge tools. 🟪Your Role As a Database Administrator, you will be responsible for managing and optimizing database infrastructures, tuning databases and queries, enforcing security and access controls, and ensuring high availability and reliability across all database environments.🟩&nbsp;Your Mission<ul><li>Install, configure and maintain database systems (SQL Server).</li><li>Install, upgrade and maintain the performance of database applications.</li><li>Manage user access, security policies, and permissions.</li><li>Troubleshoot database issues and provide timely solutions.</li><li>Collaborate with development and infrastructure teams to support ongoing projects.</li><li>Create and maintain documentation for database processes and procedures.</li></ul>🟨&nbsp;What You Offer<ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li><li>Proven experience as a DBA or in a similar role.</li><li>Strong knowledge of SQL and database management systems (e.g., MySQL, PostgreSQL, SQL Server, Oracle).</li><li>Advanced knowledge of database security, backup and recovery, and performance monitoring standards.</li><li>Strong organizational skills and attention to detail.</li><li>Exceptional problem-solving and analytical skills.</li></ul>🟫&nbsp;What We Offer 💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Database Administrator

As a Statutory and Reporting Controller you'll play a vital role in our organization by ensuring accurate and timely financial reporting. You'll be responsible for preparing financial statements, analyzing financial data, and ensuring compliance with internal and statutory accounting standards and regulations.&nbsp; A day in the life…&nbsp;<ul><li>Participate in the preparation of interim / annual statutory reporting under IFRS and Greek GAAP</li><li>Perform month-end and year-end close procedures</li><li>Perform accounting activities for leases and employee benefits (IAS 17 &amp; 19)</li><li>Participate in the preparation of ad hoc management requests and external &nbsp;statistical reports</li><li>Consolidate and analyze financial and non-financial data</li><li>Assist the Business Controllers with preparing and monitoring budgets</li><li>Maintain and control &nbsp; Balance Sheet and general ledger accounts</li><li>Liaise with statutory and tax auditors</li><li>Investigate and resolve audit findings, account discrepancies</li><li>Participate in challenging projects as part of a cross-functional team&nbsp; &nbsp;</li></ul>What makes you successful&nbsp;<ul><li>BSc or MSc level degree (or equivalent) in Finance, Accounting, Economics, Business, or other related discipline</li><li>5+ years of accounting experience, ideally in a multinational company</li><li>SAP knowledge is required</li><li>Advanced knowledge of Excel/ PowerPoint and other data analysis/ visualization applications</li><li>Strong research and data analytics capabilities</li><li>Strong accounting, interpersonal and results-focused skills</li><li>Experience in tax preparation, compliance or consulting would be considered a plus</li></ul>&nbsp;Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:&nbsp;<ul><li>competitive salary &amp; performance bonus&nbsp;</li><li>meal vouchers&nbsp;</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs&nbsp;</li><li>increased Parental leaves for both caregivers and Baby Support plan&nbsp;</li><li>Flexible Work policy&nbsp;</li><li>Wellbeing and Recognition days off&nbsp;</li><li>“Bring Your Pet At Work” &amp; Pet Support plan&nbsp;</li><li>free car parking&nbsp;</li><li>in-house restaurant and mini market&nbsp;</li><li>participation to health and wellness activities and much more&nbsp;</li></ul>

Statutory and Reporting Controller

In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance teamWe are actively looking for Italian-speaking professionals to join our international collection team and support our entities across the Italian phone region.&nbsp;What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Assist in the collection of outstanding debts through effective communication via phone and email</li><li>Maintain accurate records of customer interactions and account statuses in our CRM system</li><li>Send Statement of Accounts and dunning letters</li><li>Collaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)</li><li>Identify and escalate complex account issues to appropriate team members</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Support the overall goals of the finance team and contribute to continuous improvement initiatives</li></ul> &nbsp;Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or Business is a plus</li><li>0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services roles</li><li>Fluency in English and Italian (additional languages are a plus)</li><li>Experience with ERPs (SAP experience is a plus)</li><li>Competent knowledge in Microsoft Office and/or Google Sheets</li><li>Ability to adapt to changing situations and willingness to learn</li><li>Strong time management and organizational skills</li><li>Excellent communication skills with a focus on customer relations</li><li>A proactive, solution-oriented approach to tasks</li></ul> Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about collections, speak multiple languages, and want to be part of a leading global company, we want to hear from you!om the HR contact responsible for the role.

Collections Specialist (Italian Speaker)

German Customer Service RepresentativeAthens / HybridAre you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;German&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative
Athens / Hybrid

Η&nbsp;Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα και η No. 1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά για τη στελέχωση της ομάδας&nbsp;IQOM, Σύμβουλο Retail.Αρμοδιότητες:• Eγκατάσταση, παραμετροποίηση και υποστήριξη συστημάτων Retail.• Εκπαίδευση και καθοδήγηση πελατών και συνεργατών για την χρήση των εφαρμογών.• Διαχείριση ερωτημάτων πελατών σχετικά με τη χρήση των εφαρμογών.• Εκπαίδευση της ομάδας υποστήριξης και δημιουργία εκπαιδευτικού υλικού για τις υλοποιήσεις νέων έργων.• Συμμετοχή σε ομαδικά project με τελικό στόχο την ακριβή και έγκαιρη παράδοση έργου.Απαραίτητα Προσόντα:• Απόφοιτος ΑΕΙ (Θετικής/Τεχνολογικής κατεύθυνσης) - ΤΕΙ Πληροφορικής.• Προϋπηρεσία τουλάχιστον 2 έτη σε αντίστοιχη θέση.• Άριστες επικοινωνιακές ικανότητες και ομαδικό πνεύμα.• Προϋπηρεσία στο πεδίο του Retail θα θεωρηθεί επιπλέον προσόν.• Γνώση SQL Scripting θα θεωρηθεί επιπλέον προσόν.Η εταιρεία προσφέρει:• Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).• Ανταγωνιστικό πακέτο αποδοχών.• Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.• Ιδιωτική ιατροφαρμακευτική ασφάλιση.• Ψυχολογική γραμμή υποστήριξης.• Διαδικτυακά μαθήματα γυμναστικής.• Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College.• Υβριδικό μοντέλο Εργασίας.

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statutory and reporting controller

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Imerys

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