Πληροφορική

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Επαγγέλματα Υγείας

Άλλο

Εταιρικές Πωλήσεις

Βιομηχανική Παραγωγή

Εστίαση

Νομικές Υπηρεσίες

Μεταφορές

Γραμματειακή Υποστήριξη

Marketing

Ανθρώπινο Δυναμικό / HR

Ναυτιλία

Εκπαίδευση

ΜΜΕ / Social Media

Φροντίδα Κτιρίων / Σπιτιών

Αερομεταφορές

Αισθητική / Κομμωτήριο

Τηλεπικοινωνίες

Προσωπικό Ασφαλείας

Τουρισμός / Ξενοδοχεία

Τέχνες / Πολιτισμός

Εργάτες

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Ζώων

LastWeek

LastThreeDays

Today

Aoristou

Internship

FullTime

PartTime

OnSite

Hybrid

Remote

Η BFS Group αναζητά call center agents για το τμήμα πωλήσεων για λογαριασμό της Nova. Οι πωλήσεις αφορούν πελάτες που έχουν εκδηλώσει ενδιαφέρον μέσω digital campaigns, Facebook, Google κλπ. Απαραίτητα προσόντα:<ul><li>Ανεπτυγμένη ικανότητα επικοινωνίας &amp; Πελατοκεντρική αντίληψη</li><li>Εμπειρία και ευχέρεια στην τηλεφωνική εξυπηρέτηση</li><li>Άριστη χρήση του προφορικού λόγου</li><li>Άριστες επικοινωνιακές δεξιότητες και ομαδικό πνεύμα εργασίας</li><li>Θέληση για μάθηση, αίσθηση υπευθυνότητας και προσανατολισμό στο αποτέλεσμα</li></ul> Προσφέρονται:<ul><li>Υψηλός σταθερός μισθός αναλόγως προσόντων και extra prim παραγωγικότητας με συνολικές αποδοχές έως και 1.200€</li><li>ΤΑ ΥΨΗΛΟΤΕΡΑ BONUS ΤΗΣ ΑΓΟΡΑΣ</li><li>Full time – Μόνιμη ή μερική απασχόληση</li><li>Άμεση πρόσληψη από την εκπαίδευση</li><li>Ασφάλιση και δωρεάν πρόγραμμα υγείας</li><li>Ένταξη στις εταιρικές παροχές &amp; προνόμια</li><li>Συνεχής εκπαίδευση &amp; καθοδήγηση</li><li>Ευκαιρίες επαγγελματικής ανέλιξης</li><li>Συμμετοχή σε διαγωνισμούς για το επόμενο rising star του ομίλου μας</li><li>Εύκολη πρόσβαση (δίπλα ακριβώς στο μετρό Αγ. Δημήτριος)</li></ul>Στην BFS Group, μια από τις κορυφαίες εταιρείες στον χώρο του Customer Experience Management ,έχεις την ευκαιρία να ξεκινήσεις μια νέα επαγγελματική πορεία ως εκπρόσωπος των μεγαλύτερων εταιρειών στην Ελλάδα. Έλα στην ομάδα μας και κάνε τα όνειρά σου πραγματικότητα!!! Γίνε και εσύ μέλος μιας εταιρείας που προάγει ίσες ευκαιρίες για όλους, με σεβασμό στη διαφορετικότητα, ανεξαρτήτως εθνικότητας, ηλικίας, φύλου και θρησκείας.Σας περιμένουμε με χαρά στην Ομάδα μας!&nbsp;

Διαχείριση Αιτημάτων Leads/Digital Campaigns NOVA

We are seeking for a Junior IT Systems &amp; Network Assistant to support the day-to-day IT operations, support users with IT solutions and &nbsp;provide first-line assistance in the setup and maintenance of the organization's IT infrastructure.&nbsp;After joining our IT team, you will be responsible for hardware and software issues, installations, configurations, and end-user needs.&nbsp;Key Responsibilities:&nbsp;Hands-on installations and configurations of IT infrastructure in company facilities (cabling, PCs, monitors, assembling/disassembling hardware i.e. ram upgrades, hdd/ssd replacement)Manage software installations, updates, and basic system configurationsAssist in troubleshooting technical issues, providing support and solutions to end users and resolve day-to-day IT issues&nbsp;Qualifications:&nbsp;Bachelor's degree in computer science or IT1-2 years of hands-on experience in IT Support (hardware installation, cabling, devices setup i.e. PCs, monitors, etc.)Good knowledge of Microsoft technologies, such as Windows OS, Microsoft 365 (Teams, SharePoint, OneDrive)Team spirit and strong collaboration skillsWork well under pressureStrong English communication skills are essential

Junior IT Systems Support

Αυτή τη στιγμή αναζητούμε&nbsp;Cross Sell &amp; Sales Agent&nbsp;για να ενταχθεί στην ομάδα&nbsp;B2C, μέρος του τομέα&nbsp;M Energy Customer Solution, στα γραφεία μας στην&nbsp;Παινία.Εντασσόμενος/η σε αυτόν τον ρόλο, θα βρεθείτε στην πρώτη γραμμή της ανάπτυξης και επέκτασης των πωλήσεων, αξιοποιώντας στρατηγικές ευκαιρίες cross-selling και διαχειριζόμενοι leads. Θα έχετε την ευκαιρία να ενισχύσετε τις σχέσεις με τους πελάτες και να προτείνετε εξατομικευμένες λύσεις, συμβάλλοντας στην επίτευξη των εμπορικών στόχων της εταιρείας Κύριες Αρμοδιότητες:<ul><li>Διαχείριση εισερχομένων και&nbsp;εξερχομένων κλήσεων.</li><li>Αξιοποίηση ευκαιριών cross-selling σε υπάρχοντες πελάτες για την ενίσχυση των πωλήσεων.</li><li>Παραλαβή και διαχείριση leads, και αναγνώριση νέων ευκαιριών από την υπάρχουσα πελατειακή βάση.</li><li>Ανάπτυξη και ενίσχυση σχέσεων με πελάτες για τη συνεχιζόμενη επέκταση της πελατειακής βάσης.</li><li>Παρουσίαση και προώθηση υπηρεσιών που ανταποκρίνονται στις ανάγκες των πελατών.</li><li>Επίτευξη στόχων πωλήσεων μέσω στρατηγικών cross-selling και αποτελεσματικής αξιοποίησης των leads.</li></ul>&nbsp;Απαραίτητα προσόντα<ul><li>Εμπειρία 1+ έτους σε πωλήσεις, με έμφαση στο cross-selling και τη διαχείριση leads.</li><li>Ικανότητα στην ανάλυση αναγκών πελατών και την πρόταση εξατομικευμένων λύσεων.</li><li>Εξαιρετικές επικοινωνιακές και διαπραγματευτικές δεξιότητες.</li><li>Γνώση εργαλείων CRM και πωλήσεων.</li><li>Ικανότητα αποτελεσματικής διαχείρισης πελατειακών σχέσεων και ενίσχυσης της εμπιστοσύνης με τους πελάτες.</li></ul>&nbsp;Παροχές:<ul><li>Μετακίνηση από και προς τις εγκαταστάσεις της εταιρίας με λεωφορείο προσωπικού.</li><li>Προνομιακό οικιακό τιμολόγιο Ηλεκτρικού Ρεύματος &amp; Φυσικού Αερίου.</li><li>Ιδιωτική Ασφάλιση Ζωής &amp; Υγείας.</li><li>Πρόγραμμα Συνταξιοδότησης.</li><li>Διατακτικές Σίτισης.</li></ul>&nbsp;

Cross Sell & Sales Agent 3034

The Team Leader – AML/CFT Operations will oversee a team of AML Advisors responsible for reviewing and processing suspicious transaction alerts and atypical operations in line with regulatory requirements, internal policies, and client-defined procedures. The role involves ensuring operational excellence, maintaining high compliance standards, and fostering a culture of continuous improvement. You will be responsible for managing team performance, providing guidance and coaching, ensuring quality and productivity targets are met, and acting as a point of escalation for complex casesResponsibilities:Team Management &amp; Leadership<ul><li>Lead, motivate, and support a team of AML Advisors to ensure consistent high-quality output.</li><li>Monitor daily workloads, allocate resources effectively, and manage team schedules to meet service level agreements (SLAs).</li><li>Conduct regular team meetings and one-to-one coaching sessions.</li><li>Provide training and ongoing development to enhance team skills in AML/CFT compliance and atypical operations analysis.</li></ul>Operational Excellence<ul><li>Oversee the analysis of alerts and ensure cases are processed in order of priority and within regulatory deadlines.</li><li>Perform quality control reviews to ensure adherence to internal procedures and regulatory standards.</li><li>Act as the primary escalation point for complex or high-risk cases, providing guidance and making final recommendations when required.</li><li>Ensure accurate and complete documentation of findings in the case management system.</li><li>Collaborate with Quality Assurance, Compliance, and Client representatives to address operational issues and improve processes.</li></ul>Compliance &amp; Reporting<ul><li>Maintain an up-to-date understanding of AML/CFT regulations, industry trends, and typologies.</li><li>Ensure team adherence to all internal policies, procedures, and client-defined guidelines.</li><li>Track and report on team performance, quality scores, and productivity metrics to management and the client.</li><li>Identify process gaps and recommend solutions for improved efficiency and risk mitigation.</li></ul>Candidate profile:<ul><li>Proven experience in AML/CFT compliance, transaction monitoring, or financial crime operations OR&nbsp;Prior experience in a team leadership or supervisory role within a compliance, Contact center or operational environment.</li><li>Fluency in French (C1 and above) and English (B2 and above) is required</li><li>Strong knowledge of KYC, AML/CFT regulations, and suspicious transaction typologies will be a plus.</li><li>Excellent analytical skills with the ability to make sound decisions under pressure.</li><li>Strong communication and interpersonal skills, with the ability to lead and inspire a diverse team.</li><li>Proficiency in case management systems and MS Office (Excel, Word, PowerPoint).</li><li>High attention to detail and strong organizational skills.</li><li>Flexibility to work rotating shifts as required.</li><li>Willingness to work fully on site from our office in Athens</li><li>Bachelor’s degree in Finance, Law, Business, or related field preferred.</li></ul>

French Team Leader – AML/CFT Operations

The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.Responsibilities:<ul><li>Lead end-to-end B2B sales strategy and execution for assigned Lines of Business (LOBs) across multiple regions.</li><li>Own the P&amp;L, revenue targets, and overall financial performance of the business unit.</li><li>Build, maintain, and expand strong client relationships with enterprise and strategic B2B customers.</li><li>Partner with WFM, finance, HR, and delivery leadership to ensure profitability, quality, and scalability.</li><li>Develop go-to-market strategies for new service offerings and geographic expansions.</li><li>Oversee multi-regional sales and delivery hubs, ensuring alignment of strategy, execution, and client satisfaction.</li><li>Ensure compliance with contractual, legal, and regulatory requirements across all operating regions.</li><li>Act as an executive sponsor for key accounts, providing escalation support and governance.</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed</li><li>Industrializing the account’s BI layer across geographies to standardize and streamline reporting and insights.</li><li>Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories</li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market</li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets</li><li>Work with client contact on reporting and forecasting</li><li>Coordinate team incentives and Sales Performance Incentive Funds</li><li>Partner and build business relationships with all partners to ensure customer expectations are met</li></ul>Candidate profile:<ul><li>Significant work experience in a sales role as Operations Manager and above</li><li>Experience in managing big teams</li><li>A passion for customer experience and driving team results</li><li>Experience in operations and strategy building</li><li>Excellent Coaching history</li><li>A record of developing and retaining great employees</li><li>Experience maximizing revenue through best practices</li><li>Experience working with Salesforce.com or similar CRM</li><li>Experience finding solutions as a manager</li><li>Change Management skills</li><li>Fluency in English C1 is required</li><li>Willingness to work fully on site from the office in Athens</li></ul>

Senior Manager, B2B Sales

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements</li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved&nbsp; at a minimum weekly</li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations</li><li>Communicate expectations to employees and provide timely updates</li><li>Provide subject matter expertise in handling escalated customer calls as needed</li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities</li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training</li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members</li></ul>&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Associate's degree in related field with two to four years of relevant experience preferred</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations</li><li>Work well under pressure and follow through on items to completion</li><li>Strong communication skills, both written and verbal</li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable</li><li>Ability to mentor, coach and provide direction to a team of employees</li><li>Willingness to work a flexible schedule</li></ul>&nbsp;&nbsp;&nbsp;Requirements:<ul><li>6 months in company with proven previous experience in targeted role OR 9 month in company</li><li>Previous experience in the project</li><li>KPIs on target for the last 6 months</li><li>No disciplinary actions for the last 6 months</li></ul>

German Team Leader_River CS

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Arabic.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in&nbsp;Arabic language&nbsp;&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

Arabic B2B Sales Representative

Are you fluent in English and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;English.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;English&nbsp;language&nbsp;&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

English speaking B2B Sales Representative

As a&nbsp;Croatian-English Travel Customer Service in support of Booking.com&nbsp;working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing&nbsp;Looking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes.&nbsp;</li><li>Ensure a high level of partner service and a positive partner experience&nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Croatian and English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>6 months or more of customer services experience&nbsp;</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy&nbsp;</li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate&nbsp;and gain work authorization expediently to Greece</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year&nbsp;</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station&nbsp;</li><li>Relocation assistance available&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp;We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;About TTEC&nbsp;

Croatian-English Travel Customer Service in support of Booking.com

As a&nbsp;French-English Travel Customer Service in support of Booking.com&nbsp;working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingLooking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.During a Typical Day, You’ll<ul><li>Answer incoming communications from customers&nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues</li></ul>What You Bring to the Role<ul><li>Fluent in French and English</li><li>6 months or more of customer services experience</li><li>High school diploma or equivalent</li><li>Recognize, apply and explain your product or service knowledge&nbsp;</li><li>Computer savvy</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year</li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day</li><li>Relocation assistance</li><li>And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

French-English Travel Customer Service in support of Booking.com

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