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As an&nbsp;Affluent Segment Business Development Senior Specialist responsible for shaping and driving the Affluent Retail Banking proposition by translating customer insights, market trends, and commercial opportunities into differentiated value propositions, service models, and customer experiences for affluent segments. &nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Lead the development and enhancement of differentiated value propositions for affluent customer segments based on customer needs, behaviors, market trends, profitability analysis, and competitive insights</li><li>Participate in the preparation and execution of the Business Plan for the Affluent Retail Banking Business Area, ensuring that segment-specific value propositions are clearly defined, commercially relevant, and effectively embedded into business priorities</li><li>Collaborate with cross-functional teams to design data-driven service models, customer journeys, and customer engagement initiatives tailored to affluent customers</li><li>Identify business development opportunities and actively contribute to the cross-functional design of products, services, and commercial initiatives targeting affluent segments</li><li>Participate in the design and execution of omni-channel promotional and communication campaigns, ensuring consistent and effective articulation of the affluent value proposition across all customer touchpoints</li><li>Monitor campaign effectiveness, customer engagement, and commercial performance, proposing optimization actions and continuous improvements</li><li>Act as a key liaison with the Branch Network to align business priorities, support affluent customer acquisition initiatives, and strengthen proposition execution across channels</li><li>Collaborate closely with the Customer Experience Business Area to analyze customer feedback, satisfaction surveys, and behavioral insights, translating findings into actionable improvements to the customer value proposition</li><li>Contribute to the Bank’s strategic planning and digital transformation initiatives with a focus on evolving the affluent customer experience, enhancing proposition relevance, and driving sustainable revenue growth</li><li>Identify and monitor areas of potential business or regulatory risk and contribute to the design of actions ensuring compliance with internal policies and regulatory requirements</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Finance, Economics, Business Administration, or relevant field of study</li><li>Master’s degree in Finance, Economics, Business Administration or relevant</li><li>At least seven (7) years of experience in Banking, Wealth Management or Consulting</li><li>Strong understanding of affluent customer behaviors, expectations, and wealth-related service models</li><li>Strategic Thinking and Critical Thinking mindset&nbsp;</li></ul>&nbsp;

Affluent Segment Business Development Senior Specialist

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

As a FinOps Senior Specialist you will be responsible creating IT cost models (CapEx &amp; OpEx), identifying all cost pools and managing the cost allocation to the Business Units of the Bank.What you will be doing&nbsp;• &nbsp; &nbsp; Analyze capital and operating expenses related requests and prepare the necessary documentation for the relevant proposals for approval. • &nbsp; &nbsp; Record in the system the cost components (projects, cost categories, related costs, cost drivers, etc.). • &nbsp; &nbsp; Monitor assets evolution and relevant depreciation, produce relevant reports and receive feedback on assets useful life. • &nbsp; &nbsp; Implement relevant actions (e.g., useful life extension or asset impairment) in cooperation with relevant stakeholders (e.g., system owner, Accounting, business). • &nbsp; &nbsp; Design and prepare cost reports to monitor progress, productivity, efficiency and results of activities related to cost categories under responsibility. • &nbsp; &nbsp; Monitor actual costs vs. approved budget and report on potential deviations. • &nbsp; &nbsp; Analyze and report large raw datasets. • &nbsp; &nbsp; Communicate findings and potential solutions clearly and concisely to supervisor, the team and other stakeholders. • &nbsp; &nbsp; Lead the design, implementation and maintenance of the chargeback model (data feeds, cost components, allocation rules and drivers etc.). • &nbsp; &nbsp; Identify opportunities in terms of cost optimization. • &nbsp; &nbsp; Identify opportunities and make relevant proposals to supervisors for operational improvements in area of responsibility.&nbsp;&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;Bachelor’s degree in Finance, Engineering &nbsp;or Computer Science, or relevant fields.&nbsp; • &nbsp; &nbsp;A Master’ s degree in Finance, Economics &nbsp;or related field is preferred. • &nbsp; &nbsp;At least seven (7) years of working experience in financial markets business and in computer systems.&nbsp; • &nbsp; &nbsp;TBM framework and costing models knowledge will be considered a plus&nbsp; • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail. • &nbsp; &nbsp;Strong user of SAP suite products (ie MM, FI, IM) and Power BI &nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Attention to detail. • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

FinOps Senior Specialist

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

ABC Factors S.A., a subsidiary of Alpha Bank Group, is seeking a&nbsp;MIS &amp; Liabilities Control Associate&nbsp;to join its MIS &amp; Liabilities Control team.As a MIS &amp; Liabilities Control Associate, you support the preparation of accurate, timely, and reliable management information and reports by contributing to the collection, validation, and processing of data, in line with established standards and procedures.&nbsp;What you will be doing&nbsp;<ul><li>Contribute to the preparation of reports and analyses related to product and portfolio volumes, costs, and profitability, in line with established templates and guidelines</li><li>Contribute to the operation and ongoing support of the Management Information Systems (MIS), through data collection, validation, and basic data quality checks</li><li>Collect, format, and reconcile data and information required for reporting and Key Performance Indicator (KPI) tracking</li><li>Contribute to routine payment processing and cash monitoring activities, in line with established procedures and controls</li><li>Contribute to activities under the Company’s Data Governance Framework, supporting consistent data definitions, basic data quality controls, and reporting data reliability</li><li>Contribute to data-related projects by supporting the implementation of validation rules and basic data controls across systems and reporting processes, in line with agreed data and reporting standards</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Statistics, Banking, Business Administration, or another related field. A Master’s degree in one of the above-mentioned fields would be considered a plus.</li><li>A minimum of one (1) to three (3) years of experience in Management Information Systems (MIS) or a related function</li><li>Experience or exposure to reporting and regulatory compliance requirements, supporting accurate and reliable information flows</li><li>Knowledge of data management principles, including data collection, validation, and reconciliation, to ensure data consistency and reporting quality</li><li>Familiarity with database management concepts and data analysis practices, supporting effective reporting processes</li><li>Understanding of operational effectiveness and control frameworks, contributing to process accuracy and compliance</li><li>Strong analytical thinking and result-oriented mindset, enabling the interpretation of data and identification of insights</li><li>Effective communication and collaboration skills, supporting coordination with multiple internal stakeholders</li><li>Strong time management skills and attention to detail, ensuring timely delivery and accuracy of reports</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

MIS & Liabilities Control Associate

As a Credit Approval Specialist, you will be responsible for evaluating credit requests of the Bank and Group Companies for the Wholesale Banking business areas, based on relevant regulations and for contributing to the decision process.&nbsp; &nbsp;What you will be doing&nbsp;<ul><li>Review and analyze credit requests received from the Bank and group companies, ensuring that they are complete and compliant with the Bank's policies and procedures.</li><li>Verify the accuracy and completeness of the documentation accompanying credit requests, making sure that all required information is provided.</li><li>Assess the credit risk associated with borrowers and credit requests. This may involve confirming or recalculating credit risk ratings and evaluating creditworthiness.</li><li>Conduct cash flow analysis for prospective borrowers to determine their ability to repay loans. This includes assessing the financial health and stability of the borrower.</li><li>Collaborate with Credit Approval Senior Specialist to prepare credit recommendations, regarding Proposals submitted by the business areas to the Bank’s Credit Committees.</li><li>Participate in monitoring and evaluating the quality of collateral associated with credit exposures. Ensure that collateral remains adequate and in compliance with risk policies.</li><li>Contribute to the preparation of various reports related to credit evaluations. These reports may be directed to Supervisory authorities, the Executive Committee, the Board of Directors, and other relevant bodies.</li><li>Collaborate with various risk and audit departments, such as Credit Risk Policy and Control, Market Risk, and Operational Risk, for the development and improvement of credit management rules, procedures, and systems.</li><li>Contribute to the modification and development of collateral assessment rules and systems to enhance Bank's ability to manage credit risk effectively.&nbsp;</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Economics Banking, Finance, Business , Mathematics or related quant</li><li>A risk field Master’s degree in a related field</li><li>At least five (5) years of experience in Banking and Financial Industry Institutions with focus on corporate/wholesale portfolios&nbsp;</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Credit Approval Specialist

As a Data Governance Manager, you will join the Group Data &amp; AI function and play a central role in defining and operationalizing the Group’s enterprise data governance framework. You will be responsible for setting data management principles, ensuring effective metadata and lineage management, partnering with business and technology stakeholders, and safeguarding the quality and integrity of critical operational data across the Group.&nbsp;What you will be doing • &nbsp; &nbsp;Lead the delivery, rollout, and day to day operationalization of the Group Data Governance Framework. • &nbsp; &nbsp;Define and shape the Bank’s enterprise data management and data architecture principles, and monitor their consistent implementation across the Group. • &nbsp; &nbsp;Drive the development, adoption, and continuous improvement of data governance policies, standards, and procedures, in close collaboration with business and technology stakeholders. • &nbsp; &nbsp;Provide technical and methodological assurance for the ongoing implementation of data governance practices across the Bank. • &nbsp; &nbsp;Oversee the analysis of business requirements related to Critical Data Elements (CDEs), ensuring strong traceability between data, business processes, regulatory needs, and enterprise value. • &nbsp; &nbsp;Ensure the identification, documentation, and maintenance of enterprise data assets within business and data glossaries. • &nbsp; &nbsp;Work closely with business and IT teams to implement effective metadata management and data lineage processes across data platforms and tools. • &nbsp; &nbsp;Partner with business areas to define and support Business Data Owners, enabling the consistent identification, ownership, and stewardship of Critical Data Elements. • &nbsp; &nbsp;Build and lead a high performing data governance team, fostering a culture of accountability, collaboration, empowerment, and inclusion. What you need to have •&nbsp; &nbsp; A Bachelor’s degree in Computer Engineering, Statistics, Information Systems, or a related field. •&nbsp; &nbsp; A Master’s degree in Business Administration or a relevant discipline (preferred). • &nbsp; &nbsp;At least 5 years of managerial experience in Data Governance or Data Management, with a strong focus on Critical Data Elements and metadata management. • &nbsp; &nbsp;Solid experience in Data Modeling and Enterprise Data Architecture. • &nbsp; &nbsp;Proven experience with Data Governance platforms such as IBM Knowledge Catalog, Informatica, or Collibra. • &nbsp; &nbsp;Strong understanding of banking data and regulatory environments (preferred). • &nbsp; &nbsp;Excellent leadership, stakeholder management, and communication skills, with the ability to influence across business and technology teams. • &nbsp; &nbsp;Strong analytical and critical thinking skills, with the ability to address complex data challenges, adapt to change, and drive continuous improvement. &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Manager

As a Client Relations Associate, you will contribute to the accurate and timely delivery of services to clients, supporting the administration of client portfolios and assisting with the resolution of service-related issues. Your role is essential in ensuring high-quality client servicing, data integrity, and compliance with internal procedures.&nbsp;What you will be doing&nbsp;<ul><li>Apply internal procedures for managing assigned client portfolios</li><li>Ensure the accurate and timely delivery of client services in line with service standards</li><li>Gather and process client-related data to support portfolio management activities</li><li>Prepare standard documents and reports in support of client proposals and servicing</li><li>Communicate with internal teams to follow up on client requests and assist in resolving operational issues</li><li>Track and manage internal deadlines to ensure timely completion of assigned tasks</li><li>Monitor client balances and prepare recommendations for debt adjustments as needed</li><li>Evaluate client portfolios quarterly and prepare proposals for potential impairments</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration</li><li>A Master’s degree in Finance, Business, or a related field (preferred)</li><li>Up to three (3) years of working experience in factoring or financial client servicing</li><li>Knowledge of credit assessment, factoring services, and credit risk analysis</li><li>Strong client relationship and stakeholder management skills</li><li>Sound financial analysis and decision-making capabilities</li><li>Excellent communication and presentation skills in both Greek and English</li><li>High attention to detail, accountability, and a client-oriented mindset</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

Client Relations Associate (on behalf of ABC Factors S.A.)

As a Trade Receivables Administration Associate, you will support activities related to trade receivables by assisting in the administration, reconciliation, and recording of assigned receivables, as well as the handling of debtor payments. Your role is key to ensuring accuracy, compliance, and the smooth day-to-day operation of the Company’s factoring activities.&nbsp;What you will be doing&nbsp;<ul><li>Assist in the receiving, reconciling, and recording of trade receivables, including invoices, credit notes, and other assigned receivables subject to the factoring agreement.</li><li>Support the reassignment and adjustment of trade receivables, ensuring compliance with contractual and financial guidelines.</li><li>Process and reconcile debtor securities used for trade claim payments, ensuring alignment with payment terms.</li><li>Handle the receipt, validation, recording, and distribution of payments from debtors, ensuring proper documentation and timely allocation.</li><li>Update and maintain demographic data and terms of engagement for new customers, debtors, and other partners.</li><li>Review customer accounts for overdue balances and outstanding receivables and contribute to the implementation of strategies to address delinquencies.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration, providing a solid academic foundation for the role.</li><li>Up to three (3) years of professional experience in factoring, with exposure to trade receivables administration.</li><li>Good knowledge of factoring services, supporting the accurate handling of assigned receivables.</li><li>Experience in accounting and reconciliation, ensuring accuracy of balances and financial records.</li><li>Strong communication and collaboration skills, enabling effective interaction with internal teams and stakeholders.</li><li>A results-oriented and detail-focused approach, supported by effective time management.</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

Trade Receivables Administration Associate

As a Trade Receivables Administration Specialist, you will manage trade receivables activities by overseeing the processing, reconciliation, and monitoring of assigned receivables and debtor payments. Your role is key to ensuring accuracy, compliance, and the effective operation of receivables and factoring processes across the organization.&nbsp;What you will be doing<ul><li>Process the receiving, reconciling, and recording of trade receivables, including invoices, credit notes, and other assigned receivables subject to the factoring agreement.</li><li>Handle the reassignment and adjustment of trade receivables, ensuring compliance with contractual and financial guidelines.</li><li>Process and reconcile debtor securities used for trade claim payments, ensuring alignment with payment terms.</li><li>Contribute to the monitoring and approval flow of debtor securities, ensuring proper authorization and compliance with regulatory standards.</li><li>Participate in the receipt, validation, recording, and allocation of payments from debtors.</li><li>Update and maintain demographic data and terms of engagement for new customers, debtors, and other partners, ensuring accuracy and timely amendments.</li><li>Ensure the accurate preparation, issuance, and timely distribution of customer documents, including invoices and related communications.</li><li>Participate in the development of technical specifications for automated systems, supporting analysis, implementation, and acceptance testing for applications relevant to departmental operations.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration, providing a solid academic foundation for the role.</li><li>A Master’s degree in Finance, Business, or a related field is considered an advantage.</li><li>At least four (4) years of professional experience in factoring, with hands-on involvement in trade receivables administration.</li><li>Strong knowledge of factoring services, supported by experience in accounting, reconciliation, and reporting.</li><li>Well-developed analytical thinking and problem-solving skills, enabling sound decision-making and accurate handling of receivables.</li><li>Clear communication and collaboration skills, combined with strong attention to detail, time management, and result orientation.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

Trade Receivables Administration Specialist (on behalf of ABC Factors S.A.)

As a Rewards Specialist, you will support the design, implementation, and administration of fixed and variable remuneration processes, ensuring alignment with the Bank’s total rewards strategy, organizational goals, and regulatory requirements.What you will be doing&nbsp;<ul><li>Maintain and administer salary ranges and compensation structures to support internal equity and market competitiveness</li><li>Support the preparation of reports and materials related to annual salary review and salary adjustment processes, ensuring timely and accurate execution</li><li>Coordinate with benefits providers to ensure adherence to service level agreements and resolve operational issues when required</li><li>Participate in salary surveys, collect and analyze compensation data, and prepare recommendations regarding salary and benefits structures</li><li>Support the implementation and administration of bonus schemes and Long-Term Incentive (LTI) programs, ensuring alignment with performance and strategic objectives</li><li>Prepare benchmarking analyses, reports, and remuneration-related data to assess the effectiveness of variable remuneration schemes</li><li>Support internal communication activities related to compensation programs, enhancing employee understanding and engagement</li><li>Monitor processes related to variable remuneration to ensure compliance with internal policies and external regulatory requirements</li><li>Assist in the preparation of materials, reports, and presentations for the Remuneration Committee</li><li>Stay informed on regulatory developments and market trends related to compensation and benefits, contributing to alignment and compliance initiatives</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Finance, Analytics/Mathematics, or a related field</li><li>A Master’s degree in a related field (preferred)</li><li>A minimum of four (4) years of professional experience in Finance, Rewards, or Consulting</li><li>Strong knowledge of compensation and benefits management, HR data analysis, reporting, and remuneration processes</li><li>Strong planning and organizing skills, with attention to detail and analytical thinking in handling compensation-related data and processes</li><li>Strong communication, collaboration, and stakeholder management skills to effectively coordinate with internal and external parties</li><li>Strong critical thinking skills and ability to support data-driven compensation and rewards decisions</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Rewards Specialist

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

As a Transaction Banking Sales Associate, you are responsible for executing the sales of transaction products. &nbsp;What you will be doing&nbsp;<ul><li>Actively engage, along with Sales Specialists, wholesale clients to promote the Bank’s products and services regarding Payments and Cash Management, Trade Services and Trade Finance.</li><li>Liaise with Wholesale Relationship Managers and Sales Specialists to achieve financial targets with regards to their respective clientele.</li><li>Coordinate with Sales Specialists and Senior Sales Specialists on coverage strategy of clients and its execution.</li><li>Promote the Bank’s products and services through marketing events directly to the clientele, with the guidance of a Sales Specialist / Senior Sales Specialist.</li><li>Assess optimal pricing structure for relevant products and services, in conjunction with relevant Relationship &nbsp;Manager and Sales Specialists.</li><li>Inform internal stakeholders on the products and services.</li><li>Participate in the process of setting sales goals along with &nbsp;Relationship Officers.</li><li>Prepare product presentations for clients and stakeholders.</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or related field.</li><li>A Master’s degree in related field (desirable).</li><li>At least three (3) years of working experience in relevant roles.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Transaction Banking Sales Associate

As a&nbsp;Risk Specialist, you will contribute to the design and implementation of the Risk Management Framework, supporting the identification, monitoring, and reporting of risks. Your role will support the protection of stakeholders’ interests and the sustainability of the Company’s available capital, through sound risk assessment, regulatory compliance, and forward-looking analysis.&nbsp;&nbsp;What you will be doing&nbsp;<ul><li>Perform calculations of regulatory capital requirements, including Solvency Capital Requirements</li><li>Prepare and support regulatory reporting, including Quantitative Reporting Templates (QRTs) and the Solvency and Financial Condition Report, as well as reporting to other stakeholders</li><li>Conduct Own Risk and Solvency Assessment (ORSA), performing both qualitative and quantitative assessments of the Company’s risk profile</li><li>Support business planning activities by performing forward-looking assessments of capital requirements</li><li>Contribute to the definition of Risk Appetite and Risk Tolerance and support the setting and monitoring of relevant limits</li><li>Define and monitor Key Risk Indicators (KRIs) to track risk exposure</li><li>Perform stress testing across various risk categories</li><li>Support New Product Development activities, participating in profit testing processes and the definition of underwriting strategy</li><li>Act as a liaison between the Risk Function, the Actuarial Function, and the Finance Division, supporting the understanding of Technical Provisions, performing data quality controls, and contributing to actuarial figures included in the financial statements under International Financial Reporting Standards (IFRS 17 and IFRS 9)</li><li>Support the implementation of risk management policies and appropriate methodologies for managing risks</li><li>Lead projects related to risk management topics within the scope of the role</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Risk, Actuarial Science, Finance, Accounting, Economics, Mathematics, Business Administration, or a related discipline</li><li>A Master’s degree or professional qualification in Risk, Actuarial Science, or Finance (strongly desired)</li><li>At least three (3) years of professional experience in Risk, Actuarial, or Finance roles, preferably within the insurance sector, or alternatively in banking or asset management</li><li>Excellent knowledge of Microsoft Office applications, primarily Excel</li><li>Strong analytical and problem-solving skills, supporting sound risk assessment and reporting</li><li>Ability to manage multiple priorities and perform effectively under tight deadlines and pressure</li><li>Strong team spirit and professional work ethic</li><li>A continuous improvement and lifelong learning mindset</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Risk Specialist

As a Product Owner you will be responsible for the design and implementation of digital products and services for individuals and businesses in alignment with the bank’s digital roadmap, delivering customer value in a cost-efficient manner with high quality and fast time-to-market.&nbsp;What you will be doing • &nbsp; &nbsp; Lead cross-functional horizontal teams with business, support functions, UX and IT stakeholders to define and prioritize objectives, scope and requirements for new digital products/services or improvements to existing ones. • &nbsp; &nbsp; Identify and assess implications of legal, regulatory, operational risk and DPO requirements covering digital services and design respective solutions. • &nbsp; &nbsp; Lead the design of e2e customer journeys, develop respective product epics/features/stories, maintain and prioritize product features backlog according to feasibility/ customer value in an iterative manner, plan/ refine user stories. • &nbsp; &nbsp; Monitor and assess vendor solutions market, cultivate vendor relations, participate in negotiations and structuring of contractual agreements. • &nbsp; &nbsp; Monitor closely the customer feedback and needs, market trends, competitor activity and regulatory changes to ensure the leading position of our digital propositions. • &nbsp; &nbsp; Maintain assigned product/service post-launch, monitor customer adoption rates, technical, risk, quality KPIs and take proactive corrective actions.&nbsp;What you need to have&nbsp;&nbsp; • &nbsp; &nbsp;A Bachelor’s degree in technical/business field, engineering or relevant field. • &nbsp; &nbsp;A Master’s degree in related field is preferred. • &nbsp; &nbsp;At least five (5) years of working experience in creating digital products and services in an agile environment as &nbsp;well as in digital transformation projects. • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail.&nbsp; • &nbsp; &nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Product Owner

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

We are looking for&nbsp;a Senior Data Integration Engineer&nbsp;to join the dynamic Data Practice team and collaborate on EPAM strategic projects.As a Senior Data Integration Engineer, your key role will be to build data systems and applications that drive decision-making. You will primarily focus on developing and maintaining data pipelines and data-driven solutions in public clouds like AWS or Azure, as well as migrating data from the on-premises data centers to the cloud. Additionally, you will build components for enterprise data platforms.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Play a key role in driving forward EPAM strategic data projects</li><li>Design, build, and manage enterprise data solutions in Public Cloud (AWS, Azure)</li><li>Develop components for the enterprise data platform to ensure data accuracy and availability</li><li>Collaborate with data scientists, data architects, and others ensure data needs are met</li><li>Implement secure and auditable data processes to ensure data integrity</li><li>Troubleshoot any data-related issues and strive to improve the quality of data systems</li></ul>Requirements<ul><li>Proven experience as a Data Engineer or similar role for at least 3 years</li><li>Proficiency in SQL and Phyton</li><li>Proven experience with Public Cloud (AWS, Azure), DBMS and ETL/ELT tools</li><li>Hands-on experience with Databricks</li><li>Experience in data acquisition (API calls/FTP downloads), ETL, transformation/normalization (from raw to DB table schema structure), storage (Raw files, Database server), distribution &amp; access (Entitlements for users, build of API’s and access points for data)</li><li>Experience building components for enterprise data platform (Data Warehouses, Operational Data Stores, Access layers with APIs, file extracts, user queries)</li><li>A bachelor's degree in computer science, IT, or a related field</li><li>Strong communication skills</li></ul>We offer<ul><li>For you:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (additional benefit card from Edenred of 22€ per month (264€ per year)</li><li>Monthly transportation card for those located in Athens to use public transportation to visit the office and/or clients</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.

Senior Data Integration Engineer (Databricks)

We are seeking a Business Analyst in the Retail domain to join our dynamic team, serving as a vital connection between Store Operations, Franchise business stakeholders, and technology delivery teams.This role involves managing business requirements for store technology solutions using Agile methodologies to ensure efficient and value-driven delivery.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions including requirement workshops</li><li>Elicit, analyze, and document business requirements related to store operations processes and technology platforms</li><li>Collaborate with stakeholders to define clear problem statements, desired outcomes, and acceptance criteria</li><li>Support technology solutions such as Store Backoffice, Electronic Shelf labels, SAP for stores and tailor-made solutions</li><li>Identify process and system improvement opportunities that improve throughput, accuracy, labor efficiency, and service levels</li><li>Assess operational impacts of new features and support change management activities</li><li>Support User Acceptance Testing (UAT) by developing test scenarios, validating outcomes, and coordinating defect resolution</li><li>Ensure solutions meet both functional and non-functional business requirements</li><li>Use Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Use Confluence to document business processes, functional requirements, solution designs, and decision logs</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Provide clear communication of status, risks, dependencies, and trade-offs to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Strong experience using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of software development life cycle (SDLC) and Agile methodologies</li><li>Proven experience translating business requirements into Agile product artifacts</li><li>Ability to work effectively in cross-functional teams</li><li>Strong written and verbal communication skills</li><li>Ability to operate effectively in a fast-paced, iterative product environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst (Retail domain)

We are seeking a Store Operations Business Analyst who will play a key role in bridging the gap between Store Operations, Franchise business stakeholders, and technology delivery teams. This individual will leverage Agile methodologies to elicit, refine, and manage business requirements for store technology solutions, ensuring that products align with operational needs and business goals. Working closely with Product Managers, engineers, and operations leaders, you will drive process efficiencies and enhance performance within a dynamic retail distribution network.Office location: Northeastern suburb of AthensOn-site presence: 3 days per weekResponsibilities<ul><li>Act as the primary liaison between Store Operations and product/technology teams</li><li>Facilitate discovery sessions such as requirement workshops with stakeholders</li><li>Elicit, analyze, and document business requirements for store operations and technology platforms</li><li>Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders</li><li>Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications</li><li>Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels</li><li>Assess the operational impacts of new features and assist in change management initiatives</li><li>Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT)</li><li>Ensure solutions align with functional and non-functional business requirements</li><li>Manage requirements, user stories, defects, and backlog prioritization using Jira</li><li>Document business processes, functional requirements, and decisions in Confluence</li><li>Maintain clear, traceable documentation that supports transparency and cross-team alignment</li><li>Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2+ years of experience as a Business Analyst or Product Analyst</li><li>Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation</li><li>Proficiency in using Atlassian tools, particularly Jira and Confluence</li><li>Solid understanding of the software development life cycle (SDLC) and Agile methodologies</li><li>Proven ability to translate business requirements into Agile product documentation</li><li>Strong interpersonal and communication skills for effective cross-functional collaboration</li><li>Excellent command of written and spoken English (B2+ level)</li><li>Working proficiency in Greek</li></ul>Nice to have<ul><li>SAP Retail experience</li><li>Ability to operate effectively in a fast-paced, iterative product development environment</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

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