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This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

SCYTALYS&nbsp;is currently looking for a skilled&nbsp;Software Engineer&nbsp;passionate about their field of work.What you’ll do<ul><li>Design, develop and maintain responsive, mission-critical web applications using React (front end) and Spring Boot (back end).</li><li>Build reusable, modular components and services to ensure code reusability, maintainability, and scalability across the application stack.</li><li>Design and implement RESTful APIs, data models and integration with databases or other back-end systems and interfaces.</li><li>Collaborate with cross-functional teams — product managers, UI/UX designers, other engineers — to translate requirements into robust technical solutions.</li><li>Participate in code reviews, provide constructive feedback, and help enforce high code quality and best practices.</li><li>Communicate progress, challenges, design decisions and solutions clearly with team members and stakeholders (both technical and non-technical).</li><li>Take ownership of features or modules from conception through deployment and maintenance, ensuring reliability, performance and security.</li></ul>What we expect from youMinimum (Mid-level):<ul><li>~3+ years of professional experience in full-stack web development.</li><li>Strong experience with React (or similar modern front-end frameworks).</li><li>Solid experience with Java and Spring Boot (or equivalent) for back-end development.</li><li>Good understanding of REST API design, database modeling and integration with SQL/NO SQL databases.</li><li>Comfort working in a structured development workflow (e.g., version control, code reviews, branching, CI/CD).</li><li>Strong problem-solving skills, attention to code quality, maintainability and performance.</li></ul>Senior-level:<ul><li>5+ years of full-stack development experience, ideally building production-grade, mission-critical systems.</li><li>Experience in designing and architecting scalable and maintainable systems (microservices or modular monoliths, depending on architecture).</li><li>Experience with code architecture, design patterns, automated testing, performance optimization, and secure coding practices.</li><li>Proactive mindset: ability to take initiative, identify technical debts or architectural improvements, mentor junior team members, and help raise the overall team’s technical level.</li><li>Ability to communicate complex ideas clearly, both technically and to non-technical stakeholders; strong collaboration across teams.</li></ul>Nice-to-have / Preferred<ul><li>Previous experience in defense, aerospace, or other mission-critical / high-reliability domains.</li><li>Familiarity with DevOps practices, containerization (e.g. Docker / Kubernetes), automated deployments, CI/CD, and infrastructure-as-code.</li><li>Experience with frontend state management, complex UI design, performance-sensitive rendering, and responsive design best practices.</li><li>Experience with geospatial data, mapping libraries or real-time tracking.</li><li>Familiarity with code quality, static analysis or linting tools.</li></ul>What we offer<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Full-Stack Engineer (React & Java)

Athens Medical Group (AMG) was established in 1984. Its goal: to provide high quality, integrated healthcare services, based on a patient – centered approach. From the first years of its operation, it became a “catalyst” of progress in Healthcare, being the first Greek medical institution to introduce state-of-the-art medical equipment and secure collaborations with distinguished scientists, thus providing services equal to those of internationally acclaimed hospitals.Through continuous investments, both in Greece and abroad, AMG is among the most dynamic Healthcare organizations and the most reliable providers of diagnostic and hospitalization services, worldwide.In Greece, AMG runs 7&nbsp;hospital units with a total number of 1,200 hospital beds, 2,800 highly qualified associate physicians, and 3,000 highly specialized full-time employees.In the context of its further development, is seeking to hire:Senior AccountantRequirements:<ul><li>Bachelor’s degree in Accounting or Finance.</li><li>Minimum of 5–6 years of relevant professional experience in a similar accounting or finance role.</li><li>Strong knowledge of Greek GAAP and International Financial Reporting Standards (IFRS).</li><li>Excellent command of Microsoft Excel, including advanced formulas and functions.</li><li>Hands-on experience with SAP FI will be considered an asset.</li><li>Fluency in English, both written and spoken.</li><li>Ability of deadlines’ attainment</li><li>Excellent communication skills and team spirit.</li></ul>Key Responsibilities:<ul><li>Perform accounting reconciliations&nbsp;</li><li>Ensure business transactions are reported in accordance with generally accepted accounting principles</li><li>Contribute to the preparation of financial statements (Interim and Annual)</li><li>Actively participate in Group reporting</li><li>Prepare and submit accounting entries</li><li>Cooperate with other accountants</li></ul>The Company Offers:<ul><li>Attractive salary package and benefits</li><li>Continuous training and Development</li><li>Opportunity to be part of an innovative and growing company</li><li>Friendly working environment</li></ul>Please send your cv to the following email&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="mailto:cv@iatriko.gr">cv@iatriko.gr</a>(all cv’s will be evaluated with absolute discretion)

Senior Accountant

Eurolife FFH Insurance Group is seeking to recruit a Financial Reporting Analyst.&nbsp;Main Responsibilities:As Financial Reporting Analyst, you will be responsible for:<ul><li>Participate in the Financial Reporting process at Entity and Group level in accordance with the IFRS standards (including the new accounting standards IFRS 17 “Insurance contracts” and IFRS 9 “Financial Instruments”). The process includes the submission of quarterly financial reporting information to the shareholders and monthly financial reporting information for internal use.</li><li>Produce error-free monthly, quarterly and annual financial statements.</li><li>Prepare regulatory reports and statistical information for submission to Department of Private Insurance Supervision (DOPIS), the Bank of Greece (BoG) and other institutional bodies.</li><li>Support month-end and year-end close process and calculate the current and deferred income tax provisions.</li><li>Develop and document effective internal controls and procedures in the accounting process taking into account the new accounting standards releases and in compliance with the SOX framework.</li><li>Participate in financial standards setting and ensure GAAP’s are being adhered to appropriately.</li></ul>Candidate Profile:<ul><li>At least 2-3 years of relevant work experience ideally within an audit firm or an insurance company.</li><li>Bachelor’s degree in Finance/Accounting/Business Administration or similar. Master’s degree is desirable but not mandatory.</li><li>ACCA or IESOEL certification and previous working experience in the Insurance sector will be considered an asset.</li><li>Very good Knowledge of IFRS and Accounting.</li><li>Quantitative and qualitative analytical skills.</li><li>Excellent knowledge of Microsoft Office, specially Excel and Word</li><li>Strong communication skills both in Greek and English.</li><li>Results oriented and able to deliver under pressure to short deadlines, while coping with changing priorities.</li><li>Team Player and ability to work independently.</li></ul>What we offer:<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Pension and medical insurance plan.</li></ul>

Financial Reporting Analyst

We are seeking a skilled and customer-focused IT Helpdesk Specialist to provide technical support and assistance to end-users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, resolving network problems, and ensuring smooth IT operations. This role requires strong communication skills, technical expertise, and a proactive attitude toward problem-solving.&nbsp;Responsibilities<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely and professional manner.</li><li>Install, configure, and maintain computer systems, applications, and peripheral devices.</li><li>Manage user accounts, permissions, and access rights in Active Directory and other systems.</li><li>Document technical issues and solutions in the helpdesk system for future reference.</li><li>Escalate complex issues to higher-level support or specialized teams when necessary.</li><li>Assist with onboarding and offboarding processes, including device setup and account provisioning.</li><li>Maintain inventory of IT equipment and ensure proper asset tracking.</li><li>Provide support for remote users and troubleshoot VPN and connectivity issues.</li><li>Stay updated with the latest IT trends, tools, and best practices.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Proven experience as a Helpdesk Specialist, IT Support Technician, or similar role.</li><li>Strong knowledge of Windows operating system.</li><li>Familiarity with Microsoft 365, Active Directory, and basic networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Customer-oriented mindset with a focus on delivering high-quality support.</li><li>Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft Certified) are a plus.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

IT HELPDESK SPECIALIST (3628)

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!Our client is an award-winning Banking and Investment Management software provider. The company has a presence in 45 countries and offices in key financial centers, where is providing its innovative technology solutions to well-known global financial organizations and fintechs.They are currently growing rapidly and looking for motivated, knowledgeable and ambitious professionals to join them.Job SummaryThe Senior Software Engineer is primarily responsible for providing development, enhancement, troubleshooting and maintenance services on fintech software applications.Job ResponsibilitiesAs a member of the Team, you will have the chance to:<ul><li>Analyse, design and develop components and modules for company’s banking software solutions.</li><li>Be involved in architectural issues, according to best practices and state of the art technologies.</li><li>Participate in breakthrough project in the financial sector, worldwide, in direct collaboration with the involved parties</li><li>Propose possible solutions to the team, to anticipated problems.</li><li>Identify, troubleshoot and debug defects in designated application code.</li><li>Confirm program operation by conducting tests.</li><li>Provide technical documentation for modules you are involved in.</li><li>Collaborate efficiently with the Services/Consulting team.</li></ul>Job Qualifications &amp; Skills<ul><li>4+ years professional development experience using Microsoft .NET Framework and/or .NET Core (C#) building back office applications</li><li>Strong knowledge of SQL.</li><li>Very good knowledge of MS Visual Studio and Team Foundation Server or Git</li><li>Familiar with SOLID design principles</li><li>Familiar with design patterns, such as Inversion of control, Unit of work, Repository and Dependency injection.</li></ul>Values of the Team<ul><li>Share the knowledge</li><li>Passion in work</li><li>Team is everything</li><li>Participate in fun activities</li></ul>What They Offer<ul><li>Competitive and performance-based remuneration.</li><li>Private Medical &amp; Life Insurance Plan.</li><li>Meal Vouchers.</li><li>Training and Development opportunities in FinTech sector.</li><li>New experiences within a multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

Senior Software Engineer

UNISON is seeking a Financial Analyst for its headquarters in Paiania, Attica.Reports to: Finance Manager&nbsp;Job Responsibilities<ul><li>Participating in the preparation of monthly management accounts and year-end financial reports</li><li>Monitoring monthly results versus budgeted, analysis and interpretation of deviations at country and customer level</li><li>Participating in the preparation of annual budget and monthly financial forecasts</li><li>Maintaining, analyzing, updating and following up of the cost centers</li><li>Working closely with the operations team to support in all aspects of financial reporting and analysis</li><li>Developing regular and ad hoc financial reports</li><li>Performing financial analysis and making suggestions to improve performance, where appropriate</li></ul>&nbsp;Qualifications<ul><li>Bachelor's degree in finance, accounting, or related field</li><li>Maximum 3 years of experience in financial reporting and analysis</li><li>Advanced MS Office and Data Analysis skills</li><li>Ability to communicate effectively across all levels</li><li>Knowledge of accounting standards and regulations</li><li>Excellent knowledge of English and Greek language</li></ul>&nbsp;Skills<ul><li>Excellent presentation, reporting and communication skills</li><li>Strong analytical thinking and problem-solving skills</li><li>Ability to work under own initiative</li><li>Team player</li><li>Time management and prioritization skills</li><li>Analytical and numerical skills</li></ul>&nbsp;UNISON is an equal opportunity employer and welcomes diverse perspectives that strengthen our team.

Financial Analyst

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

As a Security Engineer, you will join our highly skilled information security team with the mission to deliver high-quality, innovative cyber security services and solutions that reduce risk across the organization. In this role, you will receive structured mentoring, hands-on training, and exposure to enterprise-grade security technologies, building a solid foundation for a career in cybersecurity. You will gradually gain practical experience and deepen your technical expertise in multiple areas, such as network security, platform security, authentication/authorization systems, application security, and security frameworks. To succeed, you’ll need to demonstrate accountability, high motivation, a proactive attitude and a passion for rapid development in a challenging and regulated working environment.Responsibilities<ul><li>Contribute to building and maintaining the technical IT / cybersecurity capabilities necessary for safeguarding DIAS’s information systems and applications.</li><li>Support the administration of security-focused systems, such as data center firewalls, web application firewalls, database firewalls, hardware security modules, privileged access management, SMTP gateways, and managed PKI.</li><li>Assist in implementing security practices and tools throughout the Software Development Life Cycle (SDLC) / DevSecOps.</li><li>Explore and assess innovative technologies to solve daily cybersecurity challenges efficiently.</li><li>Perform vulnerability assessments to identify technical weaknesses.</li><li>Assist in the security risk analysis for current and new systems and recommend solutions for reducing exposure areas.</li><li>Contribute to audit preparation and compliance-related activities.</li><li>Assist in the creation of security processes, procedures, and performance metrics.</li><li>&nbsp;Work closely with other technical and operational teams to ensure effective security integration.</li></ul>Requirements<ul><li>Degree (or in the process of obtaining) in Computer Science, Mathematics, Physics, or a related field.</li><li>Knowledge of at least one programming language (Python preferred) for writing automation frameworks and relevant security tools</li><li>Understanding of Windows and Linux operating systems.</li><li>Passion for continuous learning and growth in cyber security</li><li>Good command of the English Language both written and oral</li><li>Excellent communication and interpersonal skills</li><li>Ability to work collaboratively in a team and independently when required</li></ul>Will be considered a plus:<ul><li>Certifications in Cybersecurity, Programming, or Linux administration.</li><li>Familiarity with enterprise security tools and frameworks.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will work in a mission-critical fintech company shaping the future of digital payments in Greece.</li><li>You will experience a workplace built on meritocracy, transparency, and recognition.</li><li>You will receive mentoring, specialized training, and certifications to boost your career development.</li><li>You will work with cutting-edge security technologies in a regulated financial environment.</li></ul>What we offer:<ul><li>Strong mentoring and guidance</li><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Security Engineer

Are you fluent in Arabic and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in Arabic.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in  Arabic language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>20-25% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;

Arabic Speaking B2B Sales Representative

We are seeking a highly skilled IFRS Expert with a strong background in audit and assurance. The ideal candidate will have extensive managerial experience&nbsp;at Big Five accounting firm. This role requires deep knowledge of International Financial Reporting Standards (IFRS) and the ability to apply these standards to complex financial scenarios.&nbsp;Key Responsibilities&nbsp;<ul><li>IFRS Compliance:&nbsp;Participate in the preparation of interim/annual financial statements and ensure their compliance with IFRS.&nbsp;</li><li>Internal Consultation:&nbsp;Provide specialized&nbsp;IFRS-related guidance&nbsp;to internal teams.&nbsp;</li><li>Financial Analysis:&nbsp;Conduct in-depth financial analysis and reporting, ensuring accuracy and transparency.&nbsp;</li><li>Policy Development:&nbsp;Develop and apply accounting policies in accordance with IFRS.&nbsp;</li><li>Training &amp; Development:&nbsp;Train and mentor staff on IFRS updates and best practices.&nbsp;</li><li>Audit Support:&nbsp;Support external and internal audits by providing IFRS and financial reporting expertise.&nbsp;</li><li>Stakeholder Communication:&nbsp;Communicate complex financial information to non-financial stakeholders clearly and effectively.&nbsp;</li></ul>Qualifications&nbsp;<ul><li>Bachelor’s or Master’s degree in Accounting, Finance, or a related field. Professional certifications (e.g., CPA, ACCA) are highly desirable.&nbsp;</li><li>Minimum of 3+ years of managerial&nbsp;experience&nbsp;within audit/assurance at a Big Five firm.&nbsp;</li><li>Comprehensive understanding of IFRS and its application in manufacturing industries.&nbsp;</li><li>Strong analytical and problem-solving skills, with a keen attention to detail.&nbsp;</li><li>Excellent written and verbal communication skills, with the ability to explain complex financial concepts.&nbsp;</li><li>Proven leadership and team management experience, with the ability to inspire and develop junior staff.&nbsp;</li><li>Proficiency in financial software and tools, including advanced Excel skills.&nbsp;</li></ul>

IFRS Expert

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We have an open vacancy for an&nbsp;ICT Support Engineer (L1)&nbsp;who will&nbsp;work in our client's premises.&nbsp;📌 Location: Athens (South Suburbs)📍 Working Model: On - site🕗Working Hours:&nbsp;Shifts&nbsp;&nbsp;Main Responsibilities<ul><li>Helpdesk Support: Respond to user inquiries, issues, and requests via various channels such as phone, email, or ticketing systems.</li><li>User Assistance: Assist users in understanding and effectively utilizing computer systems, software applications, and other ICT resources.&nbsp;</li><li>System Setup and Configuration: Assist with the installation, setup, and configuration of computer systems, software applications, printers, and other peripheral devices.&nbsp;</li><li>Password and Account Management: Help users with password resets, account creations, and access permissions. Ensure compliance with security policies and assist in maintaining user accounts.</li><li>Software Support: Provide basic support for common software applications, such as Microsoft Office, web browsers, and email clients. Help users troubleshoot issues, perform software updates, and assist with basic software functionality.</li><li>Hardware Support: Diagnose and troubleshoot basic hardware problems with desktop computers, laptops, printers, and other peripheral devices.&nbsp;</li><li>Incident Management: Log and track user issues and incidents in a ticketing system, ensuring timely resolution and proper escalation to higher-level support teams, if required. Monitor ticket queues and prioritize tasks accordingly.</li></ul>What we are looking for<ul><li>1 or 2 years experience in a similar position</li><li>University degree in Computer Science or other related field.</li><li>Ability to diagnose and resolve basic technical issues.</li><li>Good written and verbal communication skills in Greek and English language</li><li>Proficiency in MS Office (Word, Excel, Powerpoint)</li><li>Strong communication skills.</li></ul>&nbsp;What you will gain:🏋️‍️Friendly and dynamic working environment🏫 Formal training and Professional Qualifications fully funded✔️ Competitive compensation package⚕️ Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥 A Buddy who will support you with your onboarding&nbsp;

ICT Support (L1)

Autohellas is seeking for a Administrative Assistant &nbsp;to join our strong&nbsp;Leasing&nbsp;team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Coordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Administrative Assistant - Leasing

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

The School of Business and Economics at Deree – The American College of Greece seeks a part-time computer lab instructor to teach at the undergraduate Management Information Systems program.Required Qualifications:<ul><li>Master’s degree in the area of teaching responsibility (lab components of the program).</li><li>Effective communication and presentation skills.</li><li>Teaching experience in an English-speaking institution is preferred.</li><li>Teaching and practical experience in information technologies required in the curriculum.</li></ul>General Skills:<ul><li>A commitment to student-centered learning.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as a part of a team.</li></ul>Anticipated Start Date:&nbsp;September 2023.Application Procedure:&nbsp;Applicants should complete the online application and include the following materials:<ul><li>A cover letter describing previous related teaching and professional experience.</li><li>A current CV.</li><li>Contact details (name, e-mail address, telephone number of at least three persons who have known you in a professional or research context).</li></ul>

Part-Time Computer Lab Instructor

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

Our client is seeking for a Java Software Engineer who will be primarily responsible for providing development, enhancement, troubleshooting and maintenance services on the company’s finance applications.About ThemOur client is an award-winning Financial Management software provider. The company has a presence in 45 countries and offices in key financial centers. Their vision is to provide innovative technology solutions that enable Financial Institutions and corporates across the world to deliver their full potential to their clients.Job Responsibilities:<ul><li>Develop components/modules and microservices for the company’s applications targeting the finance industry.</li><li>Identifies, troubleshoots and debugs defects in designated application code.</li><li>Contributes to all phases of the development lifecycle.</li><li>Proposes possible solutions to anticipated problems.</li><li>Supports continuous improvement by investigating alternatives and technologies and presents these for architectural review.</li><li>Confirms program operation by conducting tests.</li><li>Provides technical documentation for modules they are involved in.</li><li>Supports and assists the Services team.</li></ul>Job Qualifications &amp; Skills:<ul><li>BS/MS degree in Computer Science, Engineering or a related subject.</li><li>Proven professional development experience using JAVA/JEE, Quarkus, JPA, Eclipse, SVN, Maven technologies.</li><li>Knowledge of Front-End technologies (React, HTML/5, Javascript, CSS/Less, JSP, JQuery).</li><li>Web Services Development (REST, SOAP).</li><li>Skills in SQL / PL SQL language and database servers like MSSQL, Oracle.</li><li>A good level in English language.</li><li>Knowledge of Cloud deployment like AWS appreciated.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to interpret product specifications and develop appropriate software modules to meet these requirements.</li><li>Ability to effectively communicate technical information, both orally and in writing.</li><li>Ability to work effectively as part of a team with constant cooperation and interaction.</li></ul>What They Offer:<ul><li>Competitive and performance-based remuneration.</li><li>Private Health &amp; Life Insurance Plan.</li><li>Monthly Meal Allowance.</li><li>Training and Development opportunities in the FinTech sector.</li><li>New experiences and opportunities within a dynamic, multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

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