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The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

As a Legal Counsel / Contract Manager you will be providing legal support skilled to the Project Team and overall legal support to the Company.Responsibilities:&nbsp;<ul><li>Contract management tasks and responsibilities, incl. the drafting and negotiating of subcontracts, variations and claims and assisting with general strategy for contract management</li><li>Proactive monitoring of contractual rights and obligations under the contract and/or subcontract(s).</li><li>Timely interacting with in-house legal specialists, Insurance, Finance, Compliance and other departments relevant for proper contracting and negotiation.</li><li>Legal advice to all Company’s departments in respect of Company’s activities (i.e., tendering, contracts, corporate law issues, etc).</li></ul>Requirements:&nbsp;<ul><li>Law Degree and a Master Degree in Law – preferably but not necessarily construction law and/or contracting law;</li><li>Preferably previous working experience as a contract manager in offshore (wind) construction or capital infrastructure;</li><li>Excellent Command of English Language and preferably as a second language German;</li><li>Excellent Communication and Interpersonal skills;</li><li>Being Customer &amp; Result Oriented;</li><li>Proactive &amp; Dedicated to Detail;</li><li>Able to work under Tight Deadlines;</li><li>Highly Energetic &amp; Motivated;</li><li>Strong Ability To Work In Multi-Disciplinary Teams;</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

Legal Counsel / Contracts Manager (3048)

As a Legal Counsel / Contract Manager you will be providing legal support skilled to the Project Team and overall legal support to the Company.Responsibilities:&nbsp;<ul><li>Contract management tasks and responsibilities, incl. the drafting and negotiating of subcontracts, variations and claims and assisting with general strategy for contract management</li><li>Proactive monitoring of contractual rights and obligations under the contract and/or subcontract(s).</li><li>Timely interacting with in-house legal specialists, Insurance, Finance, Compliance and other departments relevant for proper contracting and negotiation.</li><li>Legal advice to all Company’s departments in respect of Company’s activities (i.e., tendering, contracts, corporate law issues, etc).</li></ul>Requirements:&nbsp;<ul><li>Law Degree and a Master Degree in Law – preferably but not necessarily construction law and/or contracting law;</li><li>Preferably previous working experience as a contract manager in offshore (wind) construction or capital infrastructure;</li><li>Excellent Command of English Language and preferably as a second language German;</li><li>Excellent Communication and Interpersonal skills;</li><li>Being Customer &amp; Result Oriented;</li><li>Proactive &amp; Dedicated to Detail;</li><li>Able to work under Tight Deadlines;</li><li>Highly Energetic &amp; Motivated;</li><li>Strong Ability To Work In Multi-Disciplinary Teams;</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>&nbsp;

The KYC Analyst (Fixed Term Contract) is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness&nbsp;

KYC Analyst (Fixed Term)

Responsible for the management and administration of maintenance contracts, including the costing and pricing of maintenance and professional services, as well all invoicing processes.&nbsp;Main tasks:<ul><li>Write technical specifications and SLA documentation for projects and maintenance contracts</li><li>Prepare detailed cost analyses for maintenance and professional services</li><li>Collaborate with the Presales team to formulate and present comprehensive commercial and technical proposals in support of project delivery</li><li>Manage the invoicing cycle for projects, maintenance agreements, and on-demand service requests</li><li>Prepare and oversee the budget for technical maintenance services, ensuring accurate monitoring and financial control</li><li>Handle requests and offers for fixed assets and consumables and maintain systematic monitoring of company assets</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor’s Degree in Computer Science, Information Technology, or Telecommunications.</li><li>3 years’ experience in a similar role, ideally within the IT services or systems integration sector</li><li>Familiarity with vendor support and maintenance management systems (e.g., manufacturer support portals)</li><li>Excellent Knowledge of MS Office</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Willingness to learn and transfer knowledge</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

ICT Services Contract Management

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!Our client is an award-winning Banking and Investment Management software provider. The company has a presence in 45 countries and offices in key financial centers, where is providing its innovative technology solutions to well-known global financial organizations and fintechs.They are currently growing rapidly and looking for motivated, knowledgeable and ambitious professionals to join them.Job SummaryThe Senior Software Engineer is primarily responsible for providing development, enhancement, troubleshooting and maintenance services on fintech software applications.Job ResponsibilitiesAs a member of the Team, you will have the chance to:<ul><li>Analyse, design and develop components and modules for company’s banking software solutions.</li><li>Be involved in architectural issues, according to best practices and state of the art technologies.</li><li>Participate in breakthrough project in the financial sector, worldwide, in direct collaboration with the involved parties</li><li>Propose possible solutions to the team, to anticipated problems.</li><li>Identify, troubleshoot and debug defects in designated application code.</li><li>Confirm program operation by conducting tests.</li><li>Provide technical documentation for modules you are involved in.</li><li>Collaborate efficiently with the Services/Consulting team.</li></ul>Job Qualifications &amp; Skills<ul><li>4+ years professional development experience using Microsoft .NET Framework and/or .NET Core (C#) building back office applications</li><li>Strong knowledge of SQL.</li><li>Very good knowledge of MS Visual Studio and Team Foundation Server or Git</li><li>Familiar with SOLID design principles</li><li>Familiar with design patterns, such as Inversion of control, Unit of work, Repository and Dependency injection.</li></ul>Values of the Team<ul><li>Share the knowledge</li><li>Passion in work</li><li>Team is everything</li><li>Participate in fun activities</li></ul>What They Offer<ul><li>Competitive and performance-based remuneration.</li><li>Private Medical &amp; Life Insurance Plan.</li><li>Meal Vouchers.</li><li>Training and Development opportunities in FinTech sector.</li><li>New experiences within a multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

Senior Software Engineer

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

Responsibilities:<ul><li>Supervises the proper implementation of the plans of the construction by the subcontractors and the crews of the project and the completion of the works according to the schedules</li><li>Ensures smooth and safe operation between workshops</li><li>Modifies&nbsp; plans when required and detects any errors or omissions in a timely manner</li><li>Prepares reports and informs the Site Manager and the Project Manager about the work progress</li><li>Informs Project Manager about the progress and any revisions of the timetable</li><li>Participates in the drafting and monitoring of supplier and subcontractor contracts</li><li>Monitors and controls the costs of the works</li><li>Prepares certifications and accounts of subcontractors</li><li>Keeps a calendar and record of the project</li><li>Collaborates with other engineers and manufacturers to find the best solutions</li><li>Ensures that all structures meet applicable regulations and safety standards</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in civil engineering from AEI</li><li>10+ years of experience in infrastructure works</li><li>Very good knowledge of English (oral &amp; written)</li><li>Very good knowledge of MS Office</li><li>Very good knowledge of AutoCAD</li></ul>Skills<ul><li>Methodicality, accuracy and responsibility</li><li>Excellent management skills</li><li>Organization, scheduling, and time management</li></ul>

Site Civil Supervisor (Microsoft Data Center)

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

We are looking for a Senior Compliance Officer to join our team at&nbsp;Eurolife FFH Life Insurance. As a senior member of the Compliance team you will drive the Company’s compliance framework, ensuring strong oversight across AML, FATCA/CRS, broader regulatory requirements and internal policies. The role reports to the Head of the Compliance Function.Role responsibilities<ul><li>Contribute to the development, maintenance and implementation of the Compliance Framework in line with local and EU regulations.</li><li>Conduct compliance risk assessments to identify, evaluate the level, significance, and scope of regulatory risks and oversee mitigation plans</li><li>Stay fully informed on relevant laws, regulations, AML requirements, and FATCA/CRS obligations.</li><li>Monitor the Company’s compliance with legal, regulatory, AML, and FATCA/CRS reporting requirements, as well as internal policies.</li><li>Monitor and support effective product governance throughout the product lifecycle in accordance with IDD and POG regulatory requirements. Oversee the implementation and effectiveness of the AML Framework.</li><li>Lead and supervise all FATCA/CRS Reporting obligations, ensuring accuracy, validation, and timely submissions.</li><li>Investigate irregularities, AML red flags, and complex compliance issues.</li><li>Coordinate ESG (Environmental, Social, and Governance) reporting in line with regulatory and corporate sustainability requirements.</li><li>Design and deliver across the organization compliance training programs on existing and upcoming regulatory obligations (incl. AML and FATCA/CRS compliance), and the business impact of non-compliance.</li><li>Prepare compliance reports for senior management, and regulatory authorities.</li><li>Escalate areas of concern and support decision-making at senior level.</li><li>Contribute to the enhancement of a strong compliance control framework, including AML and international tax reporting controls.</li><li>Collaborate cross-functionally to foster a strong culture of compliance.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Minimum 5-7+ years of senior experience in Compliance within insurance or financial services sectors.</li><li>Degree in Law, Business Administration, Finance, Economics, Social Sciences or any other relevant field. &nbsp;Postgraduate studies or certifications in Compliance or Risk Management will be considered as a plus.</li><li>Strong knowledge of Greek and EU regulatory frameworks (Solvency II, IDD, POG, GDPR).</li><li>Familiarity with ESG standards and sustainability reporting frameworks.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Project management skills</li><li>Familiarity with industry practices and professional standards</li><li>Integrity and professional ethics</li><li>Business acumen</li><li>Teamwork skills</li><li>Attention to detail</li></ul>What we offer<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Health Insurance Plan</li><li>Eurolife Hybrid Working Model</li></ul>

Senior Compliance Officer

Newrest Hellas is seeking a high-performing and results-driven Area Manager to oversee and elevate the operational and commercial performance of its retail network. This role is ideal for a strategic leader who excels in fast-paced environments, drives team excellence, and ensures consistent delivery of Newrest’s global standards.Key Responsibilities<ul><li>Lead and manage the operational performance of multiple retail locations.</li><li>Ensure consistent compliance with Newrest standards in quality, hygiene, food safety, and customer experience.</li><li>Monitor and analyze KPIs, driving continuous improvement and commercial growth.</li><li>Develop, motivate, and support store managers and frontline teams to achieve optimal performance.</li><li>Implement initiatives that enhance efficiency, cost control, and overall productivity.</li><li>Serve as the key communication link between retail teams and headquarters.</li><li>Resolve operational issues swiftly, ensuring smooth day-to-day operations.</li><li>Maintain a unified, premium, customer-centric experience across all locations.</li></ul>ProfileRequired Qualifications<ul><li>3–5 years of proven experience in multi-site management (catering, retail, hospitality, or similar sectors).</li><li>Strong leadership presence with the ability to guide, inspire, and develop diverse teams.</li><li>Commercially minded with strong analytical and KPI-driven decision-making skills.</li><li>Excellent communication, coaching, and people-management abilities.</li><li>Solid knowledge of hygiene, food safety, and operational excellence protocols.</li><li>High proficiency in office tools and operational/reports systems.</li><li>Valid driving license&nbsp;</li></ul>What We Offer<ul><li>Competitive compensation package with performance-based progression.</li><li>Career growth opportunities within a global, rapidly expanding organization.</li><li>A dynamic, modern, and supportive work environment.</li><li>Continuous training, upskilling, and access to international operational expertise.</li><li>A culture that rewards initiative, accountability, and outstanding performance.</li></ul>

Area Manager

GEK TERNA GROUP is currently looking for a:Senior SAP FI Consultant&nbsp;Role Responsibilities:&nbsp;<ul><li>Support and participate in SAP implementations through: Prepare, Explore, Realize, Go-Live and Support phases</li><li>Business Analysis and Solution design on FI topics</li><li>Perform application configuration using the tools and features of SAP FI Components for Change Requests and small projects&nbsp;</li><li>Master and maintain detailed knowledge of SAP FI modules</li><li>Work with external Consultants to complete implementation projects within budget/time, ensuring quality and adoption</li><li>Guide and provide assistance to team members on a variety of financial topics</li><li>Set up and maintain SAP Configuration Data e.g. Cost Centers, Profit Centers etc&nbsp;</li><li>Train End-Users and ensure documentations are done as per the Group’s standard</li><li>Resolve tickets and provide support as per the agreed SLAs&nbsp;</li><li>Host regular reviews with business personnel on status &amp; performance and incorporate their feedback into service delivery</li><li>Conduct technical training to fellow Associates / New joiners</li></ul>&nbsp;Requirements:<ul><li>BSc/MSc degree in Finance, Business Administration, Computer Science, Information Systems&nbsp;</li><li>5 years of hands-on, project based SAP FI experience gained on actual projects</li><li>CO experience is a plus</li><li>Standard customizing, configuration and project life cycle implementation skills within SAP FI are required</li><li>Excellent written and verbal communication in Greek &amp; English</li><li>Completion of SAP course/Certifications or project work through academics is a plus&nbsp;</li><li>Previous experience working with large and complex matrix structures will be considered as a plus</li></ul>&nbsp;Competencies:&nbsp;<ul><li>Possess exceptional interpersonal and communication skills including verbal, written presentation and listening</li><li>Must be able to work as a team player yet have the ability to work independently</li><li>Analytical, results-driven and have a solution-oriented approach</li><li>Strong stakeholder management ability</li><li>Ability to multi-task and manage various projects/requests/issues</li></ul>&nbsp;&nbsp;&nbsp;The company offers:<ul><li>Company’s Health Insurance package</li><li>Personal professional development within a large group of companies</li></ul>

Senior SAP FI Consultant

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix is a great match if you:<ul><li>Are fluent in Dutch</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

Dutch speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills.Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix&nbsp;is a great match if you:<ul><li>Are fluent in French</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

French speaking Customer Service Representative

The&nbsp;Trade Marketing Manager&nbsp;will play a crucial role in driving&nbsp;brand visibility, increasing&nbsp;market share, and&nbsp;maximizing sales growth.&nbsp;This position involves&nbsp;collaborating closely with sales, brand, and product teams to create and implement effective trade marketing plans&nbsp;that align with the&nbsp;company's overall business objectives. This role requires&nbsp;strategic thinking&nbsp;and involves leveraging a&nbsp;strong analytical background&nbsp;to understand&nbsp;market &amp; retail dynamics, consumer behavior, and&nbsp;sales data&nbsp;to optimize trade marketing efforts. The ideal candidate will have&nbsp;strong leadership skills&nbsp;and will possess&nbsp;expertise in sales analysis, business insights&nbsp;and&nbsp;trade marketing best practices&nbsp;to support the company's overall business objectives.&nbsp;Key Responsibilities:Market and Competitor Analysis:&nbsp;Perform ongoing&nbsp;market research&nbsp;and&nbsp;mapping, customer segmentation&nbsp;as well as&nbsp;competitor analysis&nbsp;to identify market trends,&nbsp;consumer preferences, and&nbsp;competitive positioning, providing actionable insights to the sales, product and marketing teams including&nbsp;new product/range proposals and pricing policies.Sales and Business Analysis &amp; Forecasting:&nbsp;Develop and maintain&nbsp;dashboards and reports, utilizing data analytics tools. Conduct&nbsp;in-depth sales analysis&nbsp;(turnover, sales volume per SKU / brand / category/ market/ key account etc) and&nbsp;the impact of trade marketing activities on sales performance&nbsp;to identify trends, opportunities, and areas for improvement as regards trade marketing &amp; pricing strategies, promotional activities&nbsp;to drive business growth and improve market shares &amp; penetration.Trade Planning:&nbsp;Develop and execute&nbsp;comprehensive trade marketing plans that support the company’s sales and marketing objectives, in close collaboration with sales, marketing, and product teams&nbsp;to align&nbsp;with brand and product strategies&nbsp;and&nbsp;overall business goals.Campaign Management &amp; Retail Execution:&nbsp;Lead the&nbsp;development&nbsp;and implementation of&nbsp;retail execution plans,&nbsp;including&nbsp;merchandising, promotions, events and in-store activations, to drive product visibility, engagement, and sales. Collaborate with sales and marketing teams to develop&nbsp;promotional materials, point-of-sale (POS) displays, and sales collateral&nbsp;to support product launches and seasonal campaigns.&nbsp;Sales team training&nbsp;on all relevant initiatives.Relationship Building:&nbsp;Build and maintain&nbsp;strong relationships with key retail partners, distributors, and other stakeholders&nbsp;to ensure successful execution of trade initiatives.&nbsp;Support key accounts&nbsp;with&nbsp;marketing plans&nbsp;and campaigns in collaboration with Brand teamInnovation and Best Practices:&nbsp;Stay&nbsp;current with industry trends, innovations, and best practices in shopper marketing. Introduce&nbsp;new tools, techniques, and approaches to enhance campaign effectiveness and shopper engagement.Budget Management:&nbsp;Develop and manage trade marketing budgets, ensuring&nbsp;effective allocation&nbsp;of resources to&nbsp;maximize ROI on trade marketing initiatives.Team Leadership:&nbsp;Mentor and&nbsp;guide team members,&nbsp;fostering a&nbsp;collaborative&nbsp;and&nbsp;high-performance&nbsp;culture not only within the trade marketing team, but&nbsp;also cross-functional&nbsp;between sales, marketing, product teams&nbsp;Requirements:<ul><li>Bachelor’s degree&nbsp;in business administration, Marketing or related field from&nbsp;a well reputable University&nbsp;with&nbsp;excellent academic record</li><li>MBA or master’s degree will be preferred</li><li>Minimum of&nbsp;7-10 years of experience in trade marketing,&nbsp;sales analysis, business insights, or related roles</li><li>Previous experience in the&nbsp;tools, machinery&nbsp;or&nbsp;chemicals&nbsp;industry will be preferred</li><li>Proven&nbsp;track record&nbsp;of developing and executing&nbsp;successful trade marketing plans&nbsp;and campaigns.</li><li>Experience in an&nbsp;omni-channel retail</li><li>Outstanding&nbsp;written and verbal communication skills in&nbsp;Greek &amp; English</li><li>Proficiency in&nbsp;data analysis tools and platforms&nbsp;(e.g., Nielsen, IRI, Power BI, Tableau).</li><li>Proficiency in&nbsp;ERP – CRM&nbsp;tools and&nbsp;Microsoft Office&nbsp;Suite</li><li>Internet and technology savvy&nbsp;and always up to date with the latest trends and technologies</li><li>Leadership experience&nbsp;with a demonstrated ability to manage and develop a team</li><li>Other&nbsp;EU language&nbsp;knowledge would be an advantage</li></ul>&nbsp;Qualifications:<ul><li>Strong&nbsp;understanding of retail dynamics, shopper behavior, and consumer psychology.</li><li>Excellent&nbsp;project management skills, with the ability to manage multiple projects simultaneously.</li><li>Strong&nbsp;analytical skills&nbsp;with a proven ability to&nbsp;interpret complex data&nbsp;and translate it into actionable business strategies.</li><li>Exceptional&nbsp;communication and interpersonal skills,&nbsp;with the ability to influence and build strong relationships with internal and external stakeholders.</li><li>Ability&nbsp;to thrive in a fast-paced, dynamic environment&nbsp;and adapt to changing priorities.</li><li>Passion for&nbsp;all things Digital</li><li>DIY enthusiasts will be preferred</li></ul>&nbsp;What we offer:<ul><li>Excellent&nbsp;working&nbsp;environment</li><li>Competitive&nbsp;remuneration&nbsp;package&nbsp;&amp;&nbsp;extra benefits</li><li>Commuting&nbsp;expenses</li><li>Potential for&nbsp;expansion of role and opportunity for professional development&nbsp;due to company growth</li><li>The chance to be&nbsp;part of a team&nbsp;that will contribute to our company and&nbsp;brands stand out&nbsp;in the&nbsp;European tools market</li></ul>

Trade Marketing Manager

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

Business Analyst

ob Description:<ul><li>Identify and evaluate public &amp; international tenders (ESIDIS, KIMDIS, TED/Europe, sector platforms).</li><li>Review tender documentation, technical specifications, and compliance requirements.</li><li>Prepare and validate technical and financial proposals.</li><li>Calculate the cost &amp; profit margin of the tender</li><li>Maintain communication with agents/branches for international tender submissions.</li></ul>&nbsp;Requirements:<ul><li>Degree in Mechanical Engineering.</li><li>Minimum 3 years of experience in public and/or international tenders.</li><li>Experience in the marine safety / lifesaving equipment sector.</li><li>Solid knowledge of public procurement procedures and legal framework.</li><li>Strong ability to analyze technical specifications and prepare technical submissions.</li><li>Excellent command of English (both written &amp; spoken).</li><li>Strong project management and time management skills.</li></ul>&nbsp;

Public Administration (P.A) Sales Executive

We are currently looking for dedicated individuals in the role of Senior Advanced Analyst/Data Scientist who excel in data analytics and are passionate about analyzing large amounts of raw information, aiming to improve the IQOS Consumer Journey.&nbsp;Your ‘day to day’:&nbsp;<ol><li>Loyalty Platform Ownership &amp; Enhancement</li></ol>Own the IQOS Loyalty Club platform roadmap. Collaborate with IT teams to prioritize and implement new features, upgrades, and fixes. Champion engagement mechanics (e.g., badges, gamification, personalization engines) and oversee their development from concept to launch. Ensure the platform remains innovative, reliable, and aligned with business needs.&nbsp;<ol start="2"><li>Innovation &amp; Idea Incubation</li></ol>Proactively generate ideas to elevate the Loyalty Club experience. Pilot creative campaigns and digital tools (e.g., interactive challenges, partner integrations) using consumer insights and tech trends to propose initiatives that differentiate our offering.&nbsp;<ol start="3"><li>Technical Liaison &amp; Issue Resolution</li></ol>Act as the bridge between business and IT. Translate business needs into technical briefs and coordinate with internal teams or vendors for implementation. Communicate technical constraints and opportunities clearly to business stakeholders. Support and advise on troubleshooting and crisis management for both member and system issues.&nbsp;<ol start="4"><li>Vendor &amp; Partner Coordination</li></ol>Manage relationships with technology vendors and promotional agencies. Ensure compliance with technical standards and collaborate on deploying new features or campaigns, such as integrating a contest microsite into the main platform.&nbsp;<ol start="5"><li>Budget Oversight</li></ol>Manage the Loyalty Club budget to support planned activities. Maintain financial discipline and work closely with Finance to monitor and control spending.Each of these responsibilities ensures the role goes beyond maintenance into proactive development of our Loyalty Club. By covering both commercial and technical spheres, this Specialist becomes a key driver of our Loyalty Club’s evolution, directly contributing to its strategic ambition to become a Brand Powerhouse by providing long-term meaningful value.&nbsp;Who we’re looking for:<ul><li>3-5 years of experience in loyalty program management, consumer engagement, or brand activation</li><li>Bachelor’s or Master’s degree in Business Administration, Digital Marketing, or a related field</li><li>Additional education in Information Systems would be an asset&nbsp;</li><li>Certifications in Agile, Scrum, or Product Ownership would be an asset</li><li>Familiarity with Project Management tools&nbsp;</li><li>Experience collaborating with IT teams or vendors to implement platform features (e.g., gamification, personalization)</li><li>Ability to translate business needs into technical briefs and vice versa</li><li>Fluency in Greek and English</li><li>Strong soft skills, including:<ul><li>Problem-solving</li><li>Innovation &amp; creativity</li><li>Adaptability &amp; resilience</li><li>Empathy and a consumer-centric mindset</li></ul></li></ul>&nbsp;What we offer:Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>&nbsp;&nbsp;

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