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Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

As a Senior Cyber Intelligence Center Security Analyst, you will share your knowledge and experience working in a team of diverse and talented professionals that enjoy&nbsp;supporting clients in building and maturing their cyber-attack detection and response capability.#YourRole<ul><li>Be part of&nbsp;Deloitte’s Cyber Intelligence Center&nbsp;and conduct advanced&nbsp;cyber security analysis/ threat hunting&nbsp;activities using known adversary tactics, techniques, and procedures as well as indicators of attack, to detect adversaries that may have bypassed conventional controls remaining undetected in our clients’ networks and systems.</li><li>Analyze&nbsp;network and system activity&nbsp;on client systems (during standard business hours only) leveraging technologies such as EDR, XDR and SIEM, to support detection capability development and incident response efforts.</li><li>Face and solve client&nbsp;cyber threat prevention, detection, and response challenges&nbsp;in an innovative and effective way.</li><li>Enable clients to&nbsp;respond to cyber incidents&nbsp;swiftly and effectively supporting containment, eradication, remediation and recovery efforts.</li><li>Support your team in&nbsp;advising&nbsp;clients in both technical and tactical decisions when dealing with incidents, ranging from crypto-malware infections to advanced persistent threats (APTs).</li><li>Support your team in delivering an&nbsp;excellent service&nbsp;to clients through technical reporting and presentations and actively contribute towards&nbsp;continuous service improvement.</li><li>Receive&nbsp;training&nbsp;and attain&nbsp;certifications&nbsp;in the use of cutting-edge cybersecurity products but also on various cybersecurity topics.</li><li>Closely collaborate with&nbsp;experts&nbsp;from many different disciplines and geographies.</li><li>Be part of a&nbsp;global community&nbsp;of Deloitte experts in Cyber Incident Response and Threat Intelligence that supply clients with actionable intelligence to detect and respond against APTs.</li><li>Leverage on said technology to provide&nbsp;operational excellence&nbsp;and&nbsp;improved detection and response&nbsp;capability to clients.</li></ul>&nbsp;#WinningRequirements <ul><li>2-5 years of experience,&nbsp;preferably&nbsp;in&nbsp;a&nbsp;Cyber Security Analyst or&nbsp;Cyber Incident Response role.</li><li>University degree&nbsp;in Information Technology, Computer Science, Cyber Security, and a postgraduate qualification in Information Security or equivalent.</li><li>Experience with&nbsp;Windows&nbsp;and&nbsp;Unix/ Linux&nbsp;systems.</li><li>Solid understanding of core&nbsp;networking&nbsp;and&nbsp;operating systems&nbsp;concepts.</li><li>Strong&nbsp;analytical&nbsp;and&nbsp;problem-solving&nbsp;skills.</li><li>Prior experience with&nbsp;log&nbsp;analysis,&nbsp;network traffic&nbsp;analysis and&nbsp;endpoint&nbsp;analysis.</li><li>Understanding of&nbsp;common cyber threats&nbsp;and adversary tactics, techniques, and procedures (TTPs).</li><li>Scripting&nbsp;skills (Python, PowerShell, Bash etc.)</li><li>Passion and curiosity&nbsp;for the cybersecurity industry and technology trends, innovations, and frameworks, as well as current IT security technologies.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Ability to conduct&nbsp;complex analyses and communicate&nbsp;them clearly and concisely to target audiences of different cultures, technical backgrounds and levels of seniority.</li><li>Fluent in both English and Greek language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights, and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Senior Cyber Intelligence Center Security Analyst

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy&nbsp;designing and implementing innovative cybersecurity and data protection strategies,&nbsp;for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the&nbsp;definition of&nbsp;new and cutting-edge solutions&nbsp;to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with&nbsp;inspiring, ambitious, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a&nbsp;cyber enthusiast and visionary&nbsp;and you think that it will shape our future.</li><li>You get excitement in&nbsp;managing clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment.</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others.</li></ul>&nbsp;Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to&nbsp;thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds.&nbsp;#YourRole<ul><li>Manage cybersecurity activities within wider projects, identifying, evaluating, and designing best-in-class security services from security operational, architectural, and engineering perspectives, demonstrating operational excellence, vision, and strategic thinking.</li><li>Responsible for service management of the team including overall use of resources and initiation of corrective action where required for the SOC team.</li><li>Responsible for the SOC team’s success in security incident monitoring, identification, assessment, quantification, reporting, communication, and mitigation efforts.</li><li>Participate in incident response (IR) efforts; detect, identify, respond, contain, and remediate information security incidents.</li><li>Provide tactical support as needed for major incidents impacting clients.</li><li>Ensure compliance to Service Level Agreements (SLAs), process adherence and process improvement to achieve operational objectives.</li><li>Coordination and collaboration with Deloitte’s EMEA Cyber Security Centre to support service delivery.</li><li>Execute complex project activities, coach and support less experienced team members, and coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations to achieve common goals aligned with business objectives.</li><li>Manage own work against the project plan to ensure a superior client experience.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products and various cybersecurity topics.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor and/or Master’s degree in Information Technology, Computer Science, Cyber Security or equivalent.</li><li>5 - 7 years of experience in a SOC (leading) position (e.g., SOC Manager, SOC team leader, Incident Respond leader, Security Architect, etc.), preferably in an MSSP or consulting company.</li><li>Working experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.</li><li>Extensive knowledge of Advanced Persistent Threats (APT) tactics, techniques, and procedures.</li><li>Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.</li><li>Technical expertise in incident response planning, handling and management.</li><li>Relevant professional certifications, such as CISSP, CISM, GIAC certification, and MS Certification, will be considered a plus.</li><li>Demonstrate leadership and communication skills.</li><li>Proven ability to translate complex information sets into specific recommendations that can be actioned by customers to enhance their security posture.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high-quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Fluent knowledge of the English language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security SOC Manager

That’s where&nbsp;Accenture Strategy &amp; Consulting - Data &amp; AI&nbsp;comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client’s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.&nbsp;Strategy and Consulting&nbsp;is one of four services –the others are Song, Technology and OperationsWORK YOU’LL DOAs part of Data &amp; AI practice, you will combine AI &amp; ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape.Key Responsibilities:<ul><li>Assist in the development and optimization of scalable data pipelines and workflows in cloud environments.</li><li>Support senior data engineers and architects by gathering requirements and helping define robust data models and architecture.</li><li>Apply DevOps practices, including basic Git workflows and involvement in CI/CD pipelines.</li><li>Contribute to maintaining data quality, security, and governance standards across all data-related activities.</li><li>Collaborate with cross-functional teams to ensure data solutions align with business needs and quality standards.</li><li>Research, design, build, and implement Machine Learning systems, and maintain, and improve existing ones</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>Some experience or internships in data engineering or a related field, demonstrating foundational skills. Proficiency in SQL and experience with programming languages such as Python or PySpark.</li><li>Understanding of data modeling concepts and databases/data warehouses (Azure Synapse Analytics, Databricks SQL Warehouse, Snowflake, SQL Server or Big Query).</li><li>Familiarity with ETL tools such as (Data Factory, dbt, Airflow, Apache Nifi or Informatica).</li><li>Familiarity with cloud platforms (Azure, AWS, or GCP).</li><li>Good analytical skills and a problem-solving mindset.</li><li>Ability to collaborate in multinational environments.</li><li>Willingness to travel and proficiency in Greek and English.</li></ul>Considered a plus:<ul><li>Some exposure to big data technologies and parallel processing tools such as Apache Hive, Spark, Kafka or Flink.</li><li>Familiarity with the Databricks platform, including its components like Delta Lake, Databricks SQL, and Mlflow for comprehensive big data analytics and machine learning workflows.</li><li>Familiarity with data management frameworks (data governance, data quality, data security, data dictionary, metadata management).</li><li>Understanding of DevOps practices, including Git workflows and CI/CD pipelines with experience using tools such as Azure DevOps, Jenkins, and GitHub Actions.</li><li>Enthusiastic about learning and adopting new technologies and methodologies.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

AI & Data Engineer

As a Business Analyst (Smart &amp; Simple), you will play a crucial role in optimizing our retail operations to ensure efficiency, simplicity and exceptional customer satisfaction. You will be responsible for identifying areas of improvement, implementing smart solutions and fostering a culture of continuous improvement within our retail teams.What you will focus on<ul><li>Conduct analysis and prepare reports with a focus on workforce demand planning and scheduling of retail stores (Activity Based Modelling for Workforce Demand Planning).</li><li>Communicate with both the HR department and retail stores for servicing and troubleshooting respectively. &nbsp;</li><li>Support reporting and ad hoc requests when necessary while administrating large databases regarding sales, items, hours, and other relevant information with main tools for use being Excel (macros &amp; functions) and Power BI.</li><li>Develop and preserve the Hours system model of day-to-day retail stores operational activities/needs.</li><li>Conduct regular visits to our stores network to monitor processes and test or generate innovative ideas.</li><li>Participate in partnering with our Workforce Planning System vendors.</li><li>Analyze operational data to identify areas of improvement and implement solutions to enhance overall efficiency and performance.</li></ul>Who we are looking for<ul><li>2-5 years of experience as Business Analyst (preferably in Retail Industry).</li><li>University Degree BSc. in Business, Operations Management, Finance or any related field. MSc. would be considered as an asset.</li><li>Very good knowledge in English language (both spoken and written)</li><li>MS Office Literacy - Expert in Excel (macros &amp; functions)</li><li>Basic Power BI knowledge - Dashboards &amp; Basic DAX</li><li>Driving License</li></ul>The value you bring<ul><li>Analytical Thinking | Ability to interpret data and make informed decisions.</li><li>Organizational Mastery | Task prioritization – adhere to deadlines.</li><li>Authentic Communication | Deliver messages in a clear, compelling and concise manner to stakeholders.</li><li>Result Orientation | Manage time efficiently – focus on solutions – set clear goals.</li><li>Togetherness | Value team’s ideas, uniqueness and safeguard belonging.</li><li>Business Acumen | Keen sense of how companies operate.</li><li>Your authentic self!</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

Business Analyst

As an Application Support Engineer, your role is both dynamic and pivotal. You'll be at the forefront of ensuring seamless operations by:<ul><li>Monitoring and resolving open production issues at the 2nd level within designated timeframes.</li><li>Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.</li><li>Conducting advanced troubleshooting for production incidents and problems.</li><li>Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.</li><li>Reproducing incidents and validating fixes through regression testing.</li><li>Contributing to root cause analysis efforts to prevent future outages or quality issues.</li></ul>Flexibility is key as this position may require shift work and occasional international travel due to our global clientele.Job requirementsTo excel in this role,&nbsp;you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Possess 1-2 years of experience in Application Support, System Administration, SW-QA, or DEVOPS.</li><li>Have solid system administration skills, particularly in Linux environments (Windows experience is a plus).</li><li>Demonstrate proficiency in MySQL and familiarity with Oracle or Mongo DB.</li><li>Bonus points for experience in automation testing and scripting languages.</li><li>Be familiar with monitoring tools such as Nagios, Grafana, and NewRelic.</li><li>Communicate effectively in both written and spoken Greek and English.</li><li>Prioritize teamwork and value collective success over individual achievements.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities.

Application Support Engineer

As part of Data &amp; AI practice, you will combine AI &amp; ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape.Key Responsibilities:<ul><li>Collaborate globally with data engineers, architects, and business stakeholders to define robust data architecture and modeling requirements.</li><li>Develop and optimize ETL processes to integrate data from various sources, ensuring high data quality and reliability.</li><li>Adhere to software engineering best practices for maintainable, scalable, and robust data solutions.</li><li>Mentor junior team members, providing guidelines to ensure high-quality deliverables.</li><li>Communicate complex technical solutions to senior management and diverse stakeholders effectively.</li><li>Contribute to sales activities through data and platform architecture expertise</li><li>Stay updated on industry trends and contribute to internal initiatives, R&amp;D, and business development projects.</li><li>Research, design, build, and implement Machine Learning systems, and maintain, and improve existing ones</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's degree in Computer Science, Engineering or related fields.</li><li>Master’s or PhD in Computer Science, Engineering or related fields is strongly recommended.</li><li>Industry vendor certifications are desired (e.g. AWS, Azure, GCP, CNCF/Kubernetes or Databricks certifications); although not essential if you have demonstrable ability.</li><li>3+ years in data engineering, with a strong emphasis on cloud environments - AWS, GCP, Azure, or Cloud Native platforms.</li><li>Expertise in designing, developing, and managing scalable, end-to-end data pipelines (ADF, Airflow or dbt,).</li><li>Proficient in Big Data Platforms (Hadoop, Databricks, Hive, Kafka, Apache Iceberg or Microsoft Fabric), Data Warehouses (Teradata, Snowflake, BigQuery etc.) and lakehouses (Delta Lake, Apache Hudi)</li><li>Proficient in programming languages such as SQL, Python and Pyspark with strong skills in writing scalable, readable and maintainable code using object-oriented programming concept.</li><li>Implement DevOps practices, including Git workflows and CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions) to enhance automation and streamline deployments.</li><li>Experience in project management frameworks such as Waterfall or Agile.</li><li>Knowledge in MLOps practices, utilizing MLflow for experiment tracking, model registry, model evaluation, and model serving.</li><li>Ability to collaborate in multinational environments.</li><li>Willingness to travel and proficiency in Greek and English.</li></ul>Considered a plus:<ul><li>Experience with different data execution paradigms, including low latency/streaming, batch, and micro-batch processing (Apache Kafka, Databricks Streaming processing, Apache StreamSets).</li><li>Knowledge of data management frameworks (data governance, data quality, data security, data dictionary, metadata management) with tools like Databricks Unity Catalog, Apache Atlas, Informatica etc.</li><li>Familiarity with containerization and orchestration tools like Docker and Kubernetes.</li><li>Understanding of API gateway and service mesh architectures (e.g., Istio).</li><li>Familiarity working with Linux-based operating systems.</li><li>Familiarity with working with REST APIs.</li></ul>WHAT’S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous training &amp; development through global platforms &amp; local academy. At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strength and skill-based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Senior AI & Data Engineer

Role: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;GROUP LEARNING &amp; DEVELOPMENT SUPERVISORRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; HHC/HRLD&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Athens (based)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Company:&nbsp; &nbsp; &nbsp; &nbsp; H&nbsp;HOTELS COLLECTIONAbout us:At H Hotels Collection, we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:Excellence in Hospitality | People First CultureOur Group, a leading and continuously evolving presence in the luxury hospitality sector, is seeking a Group Learning &amp; Development Supervisor. The role’s primary focus is the development, organization, and standardization of all Human Resources policies and procedures across the Group. This position is pivotal to the structural development of the HR Division, as well as to the shaping of the Group’s corporate culture, learning strategy, and people development framework. Believing firmly that our people are our most important competitive advantage, we are looking for an L&amp;D professional who will contribute to the growth, empowerment, and consistency of our hospitality experience. The role may be based in Athens, with periodic travel to Rhodes.Key Responsibilities<ul><li>Drafting, developing, and establishing all Human Resources development policies, including training, performance evaluation, career development, onboarding, and operational SOPs, aligned with international hospitality standards and the Group’s strategic direction.</li><li>&nbsp;Designing and implementing a comprehensive performance evaluation system and supporting its adoption across the Group.</li><li>Conducting training needs analyses and designing the annual training plan based on departmental and unit-specific requirements.</li><li>Monitoring the implementation of training programs and evaluating their effectiveness through KPIs, assessment tools, and reporting.</li><li>Collaborating with external training providers and HR tool vendors.</li><li>&nbsp;Supporting onboarding processes.</li><li>&nbsp;Supporting the entire employee journey, from onboarding and induction to talent development initiatives and succession planning.</li><li>Ensuring consistency, quality, and professionalism across all Group training activities.</li></ul>Qualifications<ul><li>&nbsp;Degree in Human Resources, Business Administration, Adult Education, or a related field.</li><li>Experience working in organizations that utilize modern HR systems (HRIS), digital performance management tools and advanced HR policies (experience in a similar role is considered an asset).</li><li>Proven ability in drafting HR policies, procedures, and training materials.</li><li>Knowledge of performance evaluation tools and professional development methodologies.</li><li>&nbsp;Excellent command of Greek and English.</li><li>&nbsp;Ability to communicate effectively with different levels of management and strong teamwork orientation.</li><li>Strong organizational skills, analytical thinking, and attention to detail.</li></ul>What We Offer<ul><li>Competitive compensation package, aligned with experience and qualifications.</li><li>&nbsp;Flexible work location (Athens-based role) with periodic travel opportunities to the Group’s properties in Rhodes.</li><li>Clear career progression pathway within a growing hospitality group.</li><li>&nbsp;Continuous professional development, including participation in training, conferences, and L&amp;D certification programs.</li><li>Supportive, modern, and structured working environment.</li><li>Opportunity to shape and influence the entire HR framework of a leading hospitality group.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.H Hotels Collection - Unique hotels in Rhodes

GROUP LEARNING & DEVELOPMENT SUPERVISOR

WINGS ICT Solutions is expanding! WINGS is looking for an experienced Installations Engineer to work on IoT product installations, focusing on the company’s solutions and strengthening the embedded systems team in the field. The successful candidate will:<ul><li>Utilize a wide range of installation tools, including multimeters, screwdrivers, and other specialized equipment, to ensure precise and efficient setups.</li><li>Travel across Greece (and abroad when necessary) to execute field installations, perform maintenance, and troubleshoot embedded systems.</li><li>Carry out office and lab operations to prepare devices and systems for seamless field deployment and troubleshooting.</li><li>Conduct in-depth debugging and testing of embedded devices to ensure optimal performance and reliability.</li><li>Collaborate with cross-functional teams on networking and software projects to drive project success and innovation.</li></ul>Educational requirements<ul><li>Bachelor’s degree in electrical engineering, information technology, computer science or related field.</li></ul>Essential skills<ul><li>3+ years of proven working experience in relevant field installation roles</li><li>Flexible to travel for field assignments several days per month</li><li>Experience using installation tools such as multimeters, screwdrivers, etc.</li><li>A good knowledge level in debugging and testing embedded devices and hardware components</li><li>Skilled at troubleshooting and problem-solving in technical environments</li><li>Familiarity with networking (TCP/IP) and embedded Linux (such as RPi)</li><li>Experience in Python or C/C++ would be a strong plus</li></ul>&nbsp;Other Qualifications:<ul><li>Fluent in Greek and English</li><li>Strong communication and teamwork skills</li><li>Flexible, enthusiastic, and proactive with a “can-do” attitude</li><li>Highly detail-oriented, self-motivated, and well-organized</li><li>Ability to adapt quickly to changing priorities</li></ul>Benefits:<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on p Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning in a dynamic team with fresh ideas</li></ul>Commitment to Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, or other characteristics.ContactCandidates could send their CVs to: hr@wings-ict-solutions.eu, using the subject: [Installations Engineer].

Installations Engineer (IoT Devices)

As an Oracle PL/SQL Engineer at INTRALOT, you’ll be part of the team that designs and evolves the database layer behind our enterprise platforms. You’ll work closely with backend engineers, ensuring seamless integration between PL/SQL logic and Java/Spring Boot services, while contributing to scalable, high-quality solutions used across global markets.&nbsp;Here’s what you’ll be doing:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and maintain PL/SQL packages, procedures, functions, triggers, and views.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with Java/Spring Boot teams to integrate PL/SQL logic into backend services.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize SQL queries and database structures for performance and scalability.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support data migration activities, ETL processes, and integration between multiple systems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in database design, schema reviews, and code quality checks.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and resolve performance issues, production incidents, and database bottlenecks.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain clear and up-to-date technical documentation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to improving development standards, code quality, and automation practices.Job requirementsWhat You Bring·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3+ years of hands-on experience in Oracle PL/SQL development.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of SQL tuning, query optimization, and database performance.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Oracle tools (TOAD, SQL Developer).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working knowledge of Java and Spring Boot for backend integrations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid foundation in data modelling, relational design, and normalization principles.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with REST APIs, JDBC, or ORM frameworks such as Hibernate/JPA.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comfortable working in Agile environments and collaborating with cross-functional teams.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clear, structured communication skills and the ability to explain technical topics simply.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical mindset, attention to detail, and a proactive approach to problem-solving.&nbsp;Nice to Have·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Git/Bitbucket and CI/CD pipelines for database deployments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with Unix/Linux shell scripting.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exposure to cloud environments (Oracle Cloud, AWS RDS).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with ETL tools (Informatica, ODI, or custom implementations)&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2025, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Oracle PL/SQL Developer

Are you the person your friends call when they can’t figure out an app? Do you believe that a great customer interaction can turn a bad day around?We are looking for&nbsp;a Customer Care Agent to be the voice of our brand -&nbsp;people who combine empathy with efficiency.We don't read from robotic scripts; we solve problems with a human touch, a bit of wit, and a lot of care.&nbsp;🧩 What You Will Do<ul><li>Be the Voice: Support Shopflix customers via chat, email, and phone. You will be the primary link between the customer and our marketplace ecosystem.</li><li>Problem Solve: Troubleshoot delivery issues, order modifications, and return inquiries with speed and accuracy.</li><li>Master the Tools: Utilize our tech stack (CRM, Internal Admin tools) to navigate customer data efficiently.</li><li>Collaborate: Work closely with your team to flag trending issues so we can fix them for everyone.</li><li>Schedule: Our department operates Monday–Saturday (09:00–21:00). You must be available to work rotating shifts within this timeframe.</li></ul>&nbsp;✅ Requirements<ul><li>The Experience: You have worked in a customer support or call center environment for 1-2 years. You are comfortable handling inquiries across Phone, Chat, and Email.</li><li>The Vibe: You are obsessive about being helpful. You are warm, professional, but you have personality.</li><li>Tech-Savvy: You are a digital native. Learning new software (like Salesforce or ticketing systems) comes naturally to you. Experience in such software is a plus.</li><li>Resilience: E-commerce moves fast. You can switch tasks quickly and maintain a positive attitude during high-volume periods.</li><li>Communication: Excellent command of Greek and English (written and verbal) with a C2 level Certification or Native speaker status. You can explain complex policies simply and kindly.</li></ul>&nbsp;🎁 What We Offer<ul><li>Hybrid working model</li><li>Competitive compensation and benefits&nbsp;package</li><li>Modern, dynamic, and fast-growing work environment</li><li>Access to training programs and skill-development tools</li></ul>&nbsp;📩&nbsp;Ready to make an impact? If you have vision, passion, and a customer-care mindset, send us your CV and join the team that is redefining online shopping in Greece.

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