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WINGS ICT Solutions is looking for a Frontend Developer with experience in development activities, R&amp;D projects and team-oriented projects.The main responsibilities will involve:<ul><li>Collaboration with Web Developers in the team and designers on front end application development,</li><li>Understand and Work on business goals, user needs and technical constraints,</li><li>Development of cutting-edge web applications that look and perform superbly across all platforms,</li><li>Enhancing the performance and reliability of our current web-based application features,</li><li>Concept exploration and prototyping UI designs with the latest technologies.</li></ul>RequirementsEducational requirements:<ul><li>Bachelor’s Degree in (Technical) University degree in Information and Communications Technologies, Computer Science, Electrical &amp; Computer Engineering or equivalent</li></ul>Essential technical skills:<ul><li>At least 3 years of demonstrable experience on industry projects</li><li>Good knowledge and understanding of JavaScript fundamentals</li><li>Proven working experience with Angular or React</li><li>Experience with CSS and HTML</li><li>Experience with version control system (Git)</li></ul>Nice to have:<ul><li>Mobile development experience will be considered as a plus</li><li>Experience in Typescript</li><li>Experience in writing Unit tests and e2e tests</li><li>Familiarity with CI/ CD tools</li></ul>Other Qualifications <ul><li>Excellent Communicational skills, oral and written</li><li>Fluent English, oral and written</li><li>Ability to create comprehensive solutions</li><li>Candidate must be able to work independently or within a team environment</li><li>Strong sense of responsibility and ownership of all involved activities</li></ul>Benefits <ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on your performance.</li><li>Remuneration based on your experience and skills.</li><li>Participation in state-of-the-art projects and tech challenges</li><li>Personal and professional development, amongst industry experts and talented people</li><li>Continuous learning, having access to broad resources for professional and personal development</li><li>Friendly environment and fun team members, with fresh ideas</li><li>Modern workspace, at a very good location</li></ul>

Frontend Developer

WINGS ICT Solutions is looking for a Database Administrator to join our team. The successful candidate will be responsible for designing, implementing, and managing Db2 databases, ensuring high performance, security, and data integrity.The main responsibilities will involve:<ul><li>Design, implement, and maintain complex Db2 databases, including creating data models, schemas, and storage structures.</li><li>Optimize Db2 database performance through monitoring, analysis, and tuning, implementing effective indexing strategies, and resolving bottlenecks.</li><li>Ensure data security and integrity by implementing robust access controls, managing user privileges, and developing backup and recovery plans.</li><li>Collaborate with cross-functional teams to integrate Db2 databases into larger data-driven solutions, such as data warehousing, business intelligence, and data analytics platforms.</li><li>Stay current with Db2 updates, new features, and best practices, and apply this knowledge to improve database management processes.</li></ul>Qualifications:Educational requirements:<ul><li>BSc in Computer Science, Information Technology or other relevant field.</li></ul>Desired experience and skills:<ul><li>Extensive experience in Db2 Database Administration, including installation, configuration, and maintenance.</li><li>Expertise in SQL programming, including advanced querying and data manipulation techniques.</li><li>Familiarity with database design principles and data modeling techniques.</li><li>Proven experience in performance tuning, including identifying and resolving database bottlenecks.</li><li>Strong understanding of database security best practices and compliance requirements.</li><li>Working knowledge of backup and recovery strategies, disaster planning, and data restoration.</li><li>Basic understanding of data warehousing, business intelligence, and data analytics concepts.</li><li>Familiarity with Linux/Unix operating systems, scripting languages (e.g., Python, Perl), and cloud computing technologies.</li><li>Strong problem-solving skills and a continuous learning mindset to stay updated on industry trends and Db2 advancement.</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Analytical mindset and attention to detail</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

Database Administrator

WINGS ICT Solutions is looking for a Senior Java Developer to join our team. In this role, you will be responsible for developing demanding tasks for the projects. You will also be expected to be familiar with Waterfall implementation methodologies.The main responsibilities will involve:<ul><li>Design, develop, and maintain Java-based applications in Spring Boot framework</li><li>Collaborate with cross-functional teams to analyze requirements and implement robust solutions</li><li>Participate in code reviews, unit testing, and troubleshooting of software issues</li><li>Write clear and well-documented code following industry best practices</li><li>Support software configuration management, deployment processes, and version control</li><li>Ensure the performance, quality, and responsiveness of applications</li></ul>Requirements: Educational requirements:<ul><li>Bachelor’s degree in computer science/information technology or related field, or the equivalent combination of education and experience</li></ul>Desired experience and skills:<ul><li>Minimum 5 years of Java development experience</li><li>Advanced knowledge in Java Technologies (J2EE, Spring, XML Parsing, JDBC, Web Services)</li><li>Experience with Relational database (SQL Server) and ORM layers (Hibernate)</li><li>Advanced knowledge in writing and consuming SOAP and Rest Web Services</li><li>Knowledge of system frameworks like Git and Azure DevOps (ADO)</li></ul>Desired but not mandatory:<ul><li>Knowledge of DevOps tools (e.g., Jenkins, Docker)</li><li>Understanding of secure coding practices</li></ul>Other Qualifications:<ul><li>Strong oral and written communication skills</li><li>Fluent in Greek and English Language</li><li>Communicational skills and team working attitude</li><li>Analytics capabilities and attitude to problem solving</li><li>Flexibility, enthusiasm, positive attitude</li><li>Highly detail oriented, self-motivated, self-managed and organized</li><li>Ability to work in a fast-paced environment and adapt to changing priorities</li><li>Team motivation</li></ul>Benefits:<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

Senior Java Developer

WINGS is looking for an experienced AI/ML Engineer to join its product expansion internationally and locally.The main responsibilities of the role will include:<ul><li>Working as part of a growing team, while also being independent</li><li>Resolving interesting problems and gaining expertise in state-of-the-art technologies</li><li>Using Machine Learning techniques and Artificial Intelligence algorithms</li><li>Having the opportunity to be involved in the design, implementation, of solutions&nbsp;</li></ul>Requirements&nbsp; Educational requirements:<ul><li>Candidates must have a Bachelor’s Diploma in Computer Science, Electrical &amp; Computer/Electronic engineering, Networks, Telecommunications or other relevant fields</li><li>Master’s Degree in the afore-mentioned areas will be considered as a plus</li></ul>Necessary skills:<ul><li>At least 3 years of experience in a similar role as a Data Scientist with focus on computer vision solutions&nbsp;</li><li>Deep understanding of ML techniques and AI algorithms</li><li>Extensive programming skills in Python and relevant tools (e.g. PyTorch, TensorFlow etc.)</li><li>Experience in handling structured and unstructured data from various sources</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

AI/ML Engineer

M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Everyone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.People shop with their eyes, so it’s the job of our Visual Merchandising teams to keep our displays looking great and our product sales healthy. With your flair for creativity and knowledge of the latest trends, your choice and placement of our ranges will wow our customers. Using the principles of design and capitalizing on seasonal launches, you’ll drive sales and make a real impact on our business. Looking after in-store and window displays, you’ll know that creating the perfect display is a true art form.Job requirementsYou could be an experienced Visual Merchandiser, ideally from a high-street environment. You could have a visual merchandising, internal decoration or similar professional qualification with lots of technical know-how with creative ideas. Then again, you may be a Customer Assistant with a passion for fashion and the demonstrable ability to understand trends and dress them for customers. If you have all of these and you are fluent in English, you can send us your application.

Visual Merchandiser - Athens ( Full time )

WINGS is looking for an experienced Backend Engineer to join its product expansion internationally and locally.The successful candidate will participate in the development and deployment of RESTful APIs and web services, as well as in improving our existing services.The main responsibilities of the role will include:<ul><li>Develop and deploy scalable RESTful APIs and web services using Node.js</li><li>Build and maintain features by integrating backend services</li><li>Write clean, testable code following standards and participate in team code reviews</li><li>Enhance and optimize existing services of products for performance and scalability</li><li>Collaborate with cross-functional teams to understand project requirements and contribute to technical design</li><li>Ensure smooth deployment and operation of services in collaboration with other teams (Product Management, Frontend, DevOps etc.)</li><li>Resolve production issues promptly</li></ul>Educational requirements<ul><li>Candidates must have a Bachelor’s degree in Electrical &amp; Computer Engineering/ Information Technologies/ Computer Science or an equivalent field.</li></ul>Essential technical skills<ul><li>4+ years of proven coding experience as a Backend Engineer</li><li>Strong proficiency in JavaScript and hands-on experience with Node.js</li><li>Experience working with both relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis)</li><li>Understanding of code versioning tools, such as Git</li><li>Experience in building and consuming RESTful APIs</li><li>Experience with Docker and deployment to cloud platforms is a plus</li></ul>Other Qualifications:<ul><li>Native or fluent Greek (spoken and written). Excellent verbal and written communication skills in English</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Analytical mindset and attention to detail</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

Backend Engineer (JavaScript / Node.js)

Your TasksAs an IT Teaching Expert (m/f/d) you play a key role with the training and development of our employees up to the standards of DTS. Your expertise will bring the best out of new talents through our Trainee Programs to develop them into IT professionals. The following activities are within your area of responsibility.<ul><li>Designing and developing courses in the field of IT with a focus on OS, Networking, Productivity Systems, Basic Security, Virtualization, Backup, Identity and Authentication.</li><li>Bridging the gap between academia and industry, ensuring that the theory is applicable and relevant to the real-world.</li><li>Creating workshops and assessments to identify new talents.</li><li>Assessing and reporting the progress of trainees.</li><li>Offering guidance and support to new employees, trainees and interns.</li><li>Working closely with other teams on projects that require your expertise.</li></ul>Your Profile<ul><li>First teaching exposure or experienced with teaching at a higher education institution in IT or related subjects.</li><li>Familiar in creating syllabus for courses, lectures or labs in IT or related subjects.</li><li>Flexible in adjusting teaching methods to different learning styles.</li><li>Excellent communication and interpersonal skills in English and Greek.</li><li>Passionate for teaching with great mentoring and coaching abilities to help others grow.</li><li>Strong teamwork skills and proficient in collaborative planning.</li></ul>We Offer<ul><li>Flexible working hours in accordance with your institution.</li><li>30 days of vacation for full time employment (adjusted for part-time accordingly)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period.</li><li>Go for EAT - Ticket restaurant card.</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency.</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

IT Teaching Expert (m/f/d)

Fourlis group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:Internal Auditor&nbsp; The Position:Being a part of the Group Internal Audit team of a listed in the Athens Stock Exchange company, reporting to the Internal Audit Manager, you will be responsible and accountable for:<ul><li>Internal Audit Delivery – planning, performing and reporting of audits on a risk assessed basis using methodologies and industry practices that are in line with professional standards, making use of data analytics tools to deliver efficiencies and enhanced audit results</li><li>Recommending actions to improve internal control effectiveness and process optimization</li><li>Actively developing strong relationships with a wide range of business contacts to gain knowledge and insight into the issues affecting the company and maintaining effective partnerships with business management teams</li></ul> Qualifications &amp; Competencies required:<ul><li>Bachelor's degree or higher in Accounting, Finance, Business administration or a related discipline&nbsp;</li><li>At least 3 years of working experience in an audit or controlling environment (internal or external audit, finance)</li><li>Knowledge of risk-based audit methodologies and practical experience in auditing techniques, including risk assessment, internal controls evaluation and different testing methodologies</li><li>Experience in audit report writing</li><li>Strong knowledge of Microsoft Office</li><li>Willingness to learn and use audit tools (CAATs), like ACL Robotics or other GRC software&nbsp;</li><li>Excellent command of the Greek and English language, both written and verbal</li><li>Excellent communication skills with the capability to build and maintain strong business relationships at varying levels of seniority &nbsp;</li><li>Strong analytical, problem solving and critical thinking skills</li><li>Willingness for learning and a desire to continually development and improvement</li><li>Good organizational and time management skills with the ability to prioritize and complete multiple complex projects</li><li>Multitasking skills and accountability for own work and strict deadlines</li><li>Teamwork</li></ul> Qualifications considered as an asset:<ul><li>Postgraduate studies or other Professional Qualification, completed or in progress (e.g. ACCA, ACA, CIA)</li><li>Experience in IT audit</li><li>Experience in retail</li><li>Experience in a multinational Group</li><li>Experience in data analytics tools like ACL Analytics or other GRC software and ability to design and execute data analytics tests to support business process audits</li><li>Knowledge of SAP ERP</li></ul> We offer:<ul><li>Competitive remuneration &amp; benefits package&nbsp;</li><li>Extensive continuous training&nbsp;</li><li>Career &amp; development prospects in Fourlis group</li></ul>

Internal Auditor

We are looking for an experienced DevOps Engineer to support our product expansion both locally and internationally.About the Role: We are seeking a skilled DevOps Engineer to join our team and help manage our infrastructure, automation, and deployment pipelines.The main responsibilities of the role will include managing continuous integration and development pipelines, setting up and maintaining virtual infrastructure, automating processes, ensuring redundancy and scalability, monitoring production infrastructure, and implementing backup and disaster recovery processes.Key ResponsibilitiesCI/CD Pipeline Management<ul><li>Oversee continuous integration and deployment (CI/CD) processes using GitLab.</li></ul>Infrastructure Management<ul><li>Design, configure, and manage virtualized infrastructure using platforms such as Proxmox, while leveraging configuration management and Infrastructure as Code tools like Ansible and Terraform.</li><li>Containerization and orchestration technologies, including Docker and Kubernetes.</li></ul>Networking and Security<ul><li>Configure and maintain domains, tunnels, proxies, VPNs and Zero Trust Network configurations.</li></ul>Monitoring and Recovery<ul><li>Monitor production infrastructure with health checks, service supervisors, and metrics and log monitoring, supported by well-configured alerting and backup and disaster recovery procedures.</li></ul>Requirements Educational requirementsCandidates must have a Bachelor’s degree in Information and Communication Technologies, Computer Science, Electrical &amp; Computer Engineering or an equivalent field.Essential technical skills<ul><li>Strong foundation n Linux administration, scripting and command-line usage in server environments.</li><li>Hands-on proficiency with at least one major cloud provider (such as AWS, Microsoft Azure, or Google Cloud Platform).</li><li>Familiarity with at least one scripting/programming language (Bash, Python or Go)</li><li>Experience with virtualization technologies and hypervisors, such as Proxmox or VMware, for managing and maintaining virtualized server environments</li></ul>Additional Skills<ul><li>Excellent verbal and written communication skills in English, with the ability to collaborate effectively across diverse teams.</li><li>Native or fluent proficiency in Greek, both written and spoken is mandatory.</li><li>Strong sense of initiative, accountability, and ownership of tasks and outcomes.</li><li>Excellent problem-solving skills, with strong attention to detail and the ability to handle complex technical challenges.</li><li>Good project management and organizational skills, with the ability to multitask and meet deadlines.</li><li>Familiarity with Agile methodologies and a DevOps culture is considered a plus.</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

DevOps Engineer

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix is a great match if you:<ul><li>Are fluent in Dutch</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

Dutch speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills.Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix&nbsp;is a great match if you:<ul><li>Are fluent in French</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

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