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The American College of Greece (ACG) is seeking a motivated professional to join the Advancement Office as Coordinator, Advancement – Alumni. The successful candidate will support alumni engagement initiatives, philanthropy activities, and the efficient daily operations of the Advancement Office, helping to foster strong and lasting relationships with alumni, parents, donors and the broader ACG community.Job Responsibilities:<ul><li>Coordinate daily office operations, including managing inquiries, calls/emails, alumni/visitor requests, supplies, requisitions, calendars, meetings, and general administrative tasks.</li><li>Manage the daily content and execution of the Advancement Office’s social media strategy and digital communication platforms, in collaboration with the Communications Manager, to enhance alumni engagement and giving.</li><li>Produce monthly social media and digital media metrics reports and support the development of communication strategy based on these analytics.</li><li>Support the planning and organization of events, solicitation campaigns, and engagement initiatives targeting alumni, parents, and prospects.</li><li>Coordinate scholarship communication for donors and recipients under supervision of the Senior Manager.</li><li>Support donor stewardship activities, including preparing letters, coordinating meetings, and assisting with small events.</li><li>Support outreach, engagement, and solicitation of Pierce Parents, in collaboration with the Executive Director of Advancement – Development.</li><li>Provide administrative support to the Advancement team.</li><li>Perform any additional duties assigned by the supervisor.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Marketing/Management, Public Relations, or related fields.</li><li>4–6 years of relevant professional experience.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li><li>Knowledge of project management, social media management, and business communication processes.</li></ul>Required Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Strong project management, analytical, and problem-solving abilities.</li><li>High attention to detail and ability to handle confidential information with discretion.</li><li>Ability to work independently, take initiative, and demonstrate creativity.</li><li>Team-oriented mindset and strong collaboration skills.</li></ul>Other requirements:<ul><li>Availability to attend and support Advancement Office events when needed.</li></ul>

Coordinator, Advancement – Alumni

The Information Resources Management of the American College of Greece is seeking a full time Junior Systems Administrator to work as an integral part of the routine administration operations of IT department. Under the supervision of the Coordinator of Databases Management, the successful candidate will be responsible for the administration and support of the Student Information System (SIS)and various campus information platforms and systems that support the daily activities for students, faculty, staff, and administrators.Job Responsibilities:<ul><li>Train and support staff and users in the effective use of the Student Information System (SIS), ensuring they have the necessary knowledge to perform their duties.</li><li>Provide system-related support to staff across various departments, assisting with procedures, processes, and SIS-related tasks as needed.</li><li>Assist in generating reports from the SIS and related databases to support daily operations and decision-making processes.</li><li>Perform system administration tasks, including setting up new users, assigning permissions, uploading and maintaining data to ensure database integrity and security.</li><li>Test, communicate, and assist in implementing system enhancements, patches, and updates to keep the SIS and related databases current and fully functional.</li><li>Perform proactive monitoring of the SIS and related databases, identifying and resolving issues to sustain optimal functionality.</li><li>Configure and maintain the Salesforce platform, including:<ul><li>Developing, documenting, and updating procedures and standard operating practices</li><li>Managing user access (roles, profiles, permission sets, security settings) and conducting regular access reviews</li><li>Creating and updating reports and troubleshooting issues as they arise</li></ul></li><li>Assist in the implementation, integration, and setup of new systems, ensuring seamless connection with existing platforms and workflows. This includes:<ul><li>Supporting system configuration and data flows</li><li>Validating that integrations function correctly and securely</li><li>Collaborating with departments to gather requirements, troubleshoot compatibility issues, and support smooth adoption with minimal disruption</li><li>Documenting related procedures and processes</li></ul></li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree in Computing Information Systems or related field</li><li>Fluency in Greek and English (oral and written)</li><li>Proficient computer skills, including Microsoft 365 and relevant numerical, data analysis, and reporting tools</li><li>No previous work experience required; related experience will be considered a plus.</li></ul>Required Knowledge:<ul><li>Experience with Transactional SQL</li><li>Familiarity with data management principles and data access technologies</li><li>Experience in Database Design practices</li><li>Experience with reporting and BI tools (preferable Infomaker, Power BI)</li></ul>

Junior Information Systems Administrator

The Department of Information Technology, Cybersecurity, and Computer Science at Deree – The American College of Greece is seeking a motivated and technically proficient Lab Assistant. This position is ideal for individuals eager to contribute to the effective operation of our lab environments, with a focus on IT product configuration, server management (Linux &amp; Microsoft), and network equipment support.Job Responsibilities:<ul><li>Provide hands-on assistance in configuring and maintaining lab environments, focusing on Microsoft technologies such as Windows Server, Office 365, and Azure services.</li><li>Assist in the installation, configuration, and maintenance of servers, ensuring optimal functionality and security.</li><li>Support the configuration and management of network equipment (routers, switches, firewalls) to ensure efficient and secure lab operations.</li><li>Oversee system performance, addressing any technical issues to minimize downtime for students and faculty during lab sessions.</li><li>Set up and maintain hardware in the labs, including desktops, laptops, printers, and other devices.</li><li>Manage the installation and licensing of academic software packages, development tools, and security suites.</li><li>Ensure all lab systems and networks align with university IT security policies and industry best practices.</li></ul>Required Qualifications:<ul><li>A degree or diploma in Information Technology, Computer Science, or a related field is preferred. Current students or recent graduates with strong technical skills are encouraged to apply.</li><li>Hands-on experience with Microsoft technologies (Windows Server, Office 365, Azure, Active Directory), Linux server configuration, and Virtualization Environments.</li><li>Basic experience in server setup, configuration, and management.</li></ul>General Skills:<ul><li>Competency in network configuration and troubleshooting, including experience with routers, switches, and firewalls.</li><li>Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.</li><li>Strong troubleshooting abilities with a focus on resolving technical issues efficiently.</li></ul>This position provides valuable opportunities for professional development, including the potential to earn industry-recognized certifications in Microsoft technologies, networking, and cybersecurity. The American College of Greece is committed to supporting the lab assistant’s growth, offering the necessary resources and guidance to help achieve these credentials.Application Deadline:&nbsp;November 30, 2024Anticipated Start Date:&nbsp;January 1, 2025Application Instructions:&nbsp;Applicants should complete the online application and include the following materials:<ul><li>A cover letter describing previous related experience.</li><li>A current CV.</li><li>Contact information (name, e-mail address, telephone number) for at least three persons who can provide a professional reference.</li></ul>

Full-time Laboratory Assistant

The American College of Greece (ACG) is seeking a qualified and dynamic professional to join the Advancement Office as Manager, Advancement – Alumni. The successful candidate will manage and support programs that strengthen Alumni engagement, increase giving, and foster a culture of philanthropy and connection among ACG Alumni, parents, friends, and staff.Job Responsibilities:<ul><li>Manage selected Alumni programs and support others, including alumni groups and engagement platforms, to expand outreach, participation, and giving in alignment with Advancement strategic goals.</li><li>Collaborate with the Executive Directors on the development of new and the expansion of existing alumni engagement and fundraising programs targeting prospects in Greece and abroad</li><li>Plan, organize, and implement alumni, fundraising, and stewardship events both locally and internationally (e.g., alumni chapters), ensuring successful execution under the guidance of the Executive Directors.</li><li>Support fundraising and development initiatives.</li><li>Supervise and guide Advancement Office student assistants.</li><li>Support the Communications Manager with alumni-related engagement activities and campaigns.</li><li>Assist with daily operations and administrative processes within the Advancement Office.</li><li>Perform other duties as assigned by the Executive Director – Alumni.</li></ul>Qualifications:<ul><li>Bachelor’s and Master’s degree in Business, Communications, Marketing/Management, Public Relations, or a related field.</li><li>6–8 years of related professional experience &amp; 2–4 years of experience in customer service or stakeholder engagement roles.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li></ul>Required Skills:<ul><li>Strong interpersonal and communication skills.</li><li>Excellent project management, event coordination, and organizational abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to handle complex and confidential information with discretion.</li><li>Familiarity with fundraising principles and donor stewardship.</li><li>Basic budget and vendor management skills.</li></ul>Other requirements:<ul><li>Willingness to attend Advancement Office events in Greece and abroad as required.</li></ul>

Manager – Advancement, Alumni

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

Main Tasks:<ul><li>Receive and manage customer requests, through our internal ticketing system</li><li>Assign work orders to engineers</li><li>Follow up tickets through whole ticket lifecycle, based upon customer contracts</li><li>Ensure SLA terms are respected</li><li>Remotely perform system troubleshooting, incident investigation and resolution for a set of customers or services</li><li>Coordinate 3rd party vendors</li><li>Monitoring and operation of customer systems using managed services tools</li><li>Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams (Level 2, Level 3)</li><li>Reporting</li></ul>&nbsp;Required Qualifications:<ul><li>Bachelor's degree in computer science or related field</li><li>At least 2 years of proven experience in a similar position</li><li>Very good knowledge of Windows environment</li><li>Very good knowledge of MS Office (excel, word)</li><li>Basic technical knowledge and experience in Networking (switching/routing)</li><li>Basic knowledge and understanding in Firewalling/Security</li><li>Excellent knowledge of English (both written &amp; spoken)</li><li>Ability to work in shifts 24*7</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certification in the technological areas of Systems/Networking/Firewalling (e.g. CCNA, NSE, Azure etc.)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Problem-solving and troubleshooting skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

Technical Support Engineer

Space Hellas, a leading integrator of IT, Network, Security, and Telecommunication services, is seeking an experienced and passionate&nbsp;Senior Network Security Engineer&nbsp;to join our team.If you are passionate about implementing cutting-edge security solutions and mitigating cyber threats, this is your opportunity to work on challenging projects and elevate your cybersecurity career.&nbsp;Main Tasks:<ul><li>Design, implement, and manage cybersecurity solutions across on-premises, cloud, and hybrid environments</li><li>Deploy and maintain Cisco Next-Generation Firewalls (NGFW), IDS/IPS, and Cisco Secure Endpoint Solution.</li><li>Implement and manage Network Access Control (Cisco ISE) solutions for enforcing security policies</li><li>Configure and optimize SASE (Secure Access Service Edge) architectures, including Zero Trust Network Access (ZTNA)</li><li>Deploy and maintain Secure Web Gateways (Umbrella SIG), and Web Application Firewalls (Radware) to protect against web-based threats</li><li>Implement email security solutions (Cisco ESA Cloud/on-prem) to safeguard against advanced email threats</li><li>Implement Multi-Factor Authentication (MFA) technologies such as Microsoft Entra ID (Azure MFA) and/or Duo Security</li><li>Prepare and maintain detailed technical documentation</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor's degree in Cybersecurity, Information Technology, or a related field</li><li>Minimum 3 years of experience in cybersecurity engineering, security operations, or network security</li><li>Hands-on experience with firewalls, NAC, IDS/IPS, EDR, WAF and MFA solutions</li><li>Familiarity with Zero Trust architectures, SASE, and identity &amp; access management</li><li>Experience with email security technologies</li><li>Strong understanding of network security concepts, including VPNs, segmentation, and encrypted traffic inspection</li><li>In-depth knowledge of network security protocols, including 802.1X, TLS, IPSec, SSL, BGP security, and DNSSEC</li><li>Excellent knowledge of English</li></ul>&nbsp;Nice to have:<ul><li>Industry certifications, such as CCNA, CCNP Security and/or, CEH, OSCP, CISM, Microsoft Security</li><li>Hands-on experience with cloud-native security solutions</li><li>Forensic analysis skills for investigating network and endpoint security breaches</li><li>Knowledge of APIs</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Decision making skills</li><li>Ability to diagnose, analyze and solve problems</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

Network Security Engineer

Space Hellas, a leading integrator of IT, Network, Security, and Telecommunication services, is thrilled to announce an incredible opportunity for skilled professionals to join our dynamic team in the role of&nbsp;DevOps Engineer.If you are passionate about developing, managing, and monitoring high-availability systems and applications, we want to hear from you! You will be working in collaboration with our software development team and systems engineers to design the best solutions for software and applications installations.&nbsp;Main Tasks:<ul><li>Management and monitoring of Linux, Virtual and Kubernetes infrastructure</li><li>Create Infrastructure as code in on premises or cloud-based environments and development/support of automated deployment tools of systems and applications.</li><li>Participation and implementation of DR scenarios as part of the development sources.</li><li>Installation and support of software tools, middleware applications etc.</li><li>Automation and optimization of development/deployment processes</li><li>Monitoring and deployment of software updates and security patches</li><li>Monitoring applications execution and operation</li><li>Ensure Integration of various systems including NMS.</li><li>Collaboration with application and infrastructure development teams to ensure the best technical solutions</li></ul>&nbsp;Required skills:<ul><li>Bachelor’s degree in computer science</li><li>At least 3 years of experience as DevOps Engineer or Software Engineer/Applications Engineer</li><li>Experience in Linux and Shell scripting (i.e., bash)</li><li>Knowledge of CI/CD tools (i.e., GitLab/GitOps, Jenkins, Arco CD etc.)</li><li>Experience in CM tools and infrastructure as Code (Terraform, Ansible, etc.)</li><li>Knowledge of Computer Languages (i.e., Python, Go)</li><li>Knowledge of web technologies and data ingress/load balancing through software like Nginx, Envoy proxy etc.</li><li>Knowledge of virtualization technologies (VMWare, Hyper-V, Proxmox etc.)</li><li>Working Experience in Kubernetes/Containers/Docker</li><li>Knowledge of Application and Infrastructure Monitoring tools (Metrics, Traces and Logs)</li><li>Git knowledge and experience in tickets management</li><li>Excellent command of the Greek &amp; English language (both written and spoken)</li><li>NMS configuration/Troubleshooting</li></ul>&nbsp;Preferred skills<ul><li>Basic knowledge of Observability tools like OpenTelemetry, ELK/EPK, Telegraf</li><li>Knowledge/experience in microservices architectures</li><li>Good understanding of distribution applications and installation of distribution software like Kafka, Redis, RabbitMQ, MongoDB</li><li>Experience in public cloud interfaces (Azure, AWS)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;We offer:<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

DevOps Engineer

As an IT Solution Architect you will be responsible for designing and implementing technology solutions to meet specific business needs.Main tasks:<ul><li>Meet with stakeholders to understand their business requirements and translate them into technical specifications.</li><li>Create architectural designs and blueprints for IT solutions, considering factors like scalability, security, performance, availability and cost-effectiveness.</li><li>Research and evaluate new technologies, frameworks, and tools to determine their suitability for the organization's needs.</li><li>Work closely with other members of the IT team, including developers, engineers, and project managers, to ensure that the solution aligns with overall objectives and standards.</li><li>Document architectural decisions, design patterns, and technical specifications for reference and future maintenance.</li><li>Communicate technical concepts and solutions effectively to non-technical stakeholders, including clients and business executives, to assist the business in meeting their business objectives including technology transformation and changes to service, process and/or operating models</li><li>Stay updated on industry trends, best practices, and emerging technologies relevant to the field of IT architecture.</li><li>Work with external vendors and service providers to integrate third-party solutions into the overall architecture.</li><li>Analyze the performance and design of deployed solutions and make recommendations for optimizations or improvements as needed.</li><li>Provide guidance, mentorship, and training to junior architects and other team members to help them develop their skills and expertise.</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor’s degree in the field of Information Technology</li><li>Experience in similar presales position or in Senior IT engineer role</li><li>Excellent knowledge and experience in designing and integrating IT solutions (Infrastructure Modernization, HCI, Virtualization, Data Protection, CyberResilience, Disaster Recovery Cloud migrations / Hybrid implementation on Azure etc)</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;Preferred qualifications:<ul><li>Experience in response to public and private sector tenders</li><li>Experience in implementation or PoCs of similar integration solutions</li><li>Experience in Hybrid/Cloud solutions (Azure or AWS)</li><li>Relevant vendor certifications</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Good Presentation skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

IT Solutions Architect

The American College of Greece is seeking a Specialist – International and Immigration Services to provide administrative and student-facing support to the International Student Services Office. The successful candidate will play a key role in supporting international and study abroad students throughout the visa, residence permit, and integration process, contributing to a positive and inclusive student experience.Job Responsibilities:<ul><li>Provide administrative support to the International Student Services Office in all matters related to visas, residence permits, back-office operations, and student communication, ensuring timely and accurate service.</li><li>Communicate with international students prior to their arrival in Greece and prepare visa support letters.</li><li>Support degree-seeking international students through one-on-one meetings, presentations, and email communication to ensure full and timely understanding of visa and residence permit processes.</li><li>Coordinate with the Business Affairs Office for the preparation of documents required for residence permits (e.g., tax number, health insurance).</li><li>Follow up with students during the residence permit process regarding pending documentation, biometric appointments, and related requirements.</li><li>Provide support to international and study abroad students in relation to international program services, activities, and excursions, ensuring their full participation and smooth integration into the ACG community.</li><li>Participate in events and excursions organized for international and study abroad students.</li><li>Perform all other tasks assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree</li><li>1–2 years of professional experience in sales, customer care, or student-facing roles.</li><li>Excellent written and verbal communication skills in English and Greek.</li><li>Strong PC skills (MS Word, Excel, PowerPoint).</li><li>Knowledge of data gathering and reporting.</li></ul>Required Skills:<ul><li>Strong customer service orientation.</li><li>Effective interpersonal and presentation skills.</li><li>High attention to detail.</li><li>Demonstrated discretion and ability to handle confidential and sensitive information.</li><li>Strong teamwork and collaboration skills.</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively.</li><li>Strong time management skills.</li><li>Ability to adapt and work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Ability to travel and to work flexible hours as required to support departmental needs.</li></ul>

Job Ads Operations Manager Agia Paraskevi

coordinator, advancement – alumni

The American College of Greece

junior information systems administrator

The American College of Greece

full-time laboratory assistant

The American College of Greece

manager – advancement, alumni

The American College of Greece

specialist – support services, international student services

The American College of Greece

technical support engineer

SPACE HELLAS AE

network security engineer

SPACE HELLAS AE

devops engineer

SPACE HELLAS AE

it solutions architect

SPACE HELLAS AE

specialist – international and immigration services

The American College of Greece

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