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Join Shopify as a Technical Account Manager (TAM) and be the primary technical contact for our enterprise merchants in EMEA. In this role, you'll simplify complex environments and take actionable steps to support these merchants, leveraging your extensive knowledge and customer-facing skills. Act as a critical bridge between Shopify and our enterprise merchants, driving product adoption and innovation. You'll work with some of the most influential companies worldwide, helping them harness the power of Shopify to transform their business.Key Responsibilities:<ul><li>Provide strategic technical guidance to merchants, enhancing application health and aligning with business roadmaps.</li><li>Develop and maintain close relationships with merchants, increasing adoption and utilization of Shopify products.</li><li>Lead discussions with senior merchant leadership on technical strategy and incident management.</li><li>Deliver real-time support during high-stakes events and manage cross-functional project timelines.</li><li>Own the technical relationship with strategic clients, advocating for merchant needs to influence the product roadmap.</li><li>Design solutions and demonstrate the platform’s value to technical and non-technical clients.</li><li>Anticipate merchant needs, transitioning from reactive to proactive service delivery.</li><li>Manage on-site engagements, conduct technical health reviews, and support critical launches.</li></ul>Qualifications:<ul><li>Experience in Account Management, Solutions Engineering, or Technical Support, with a background in ecommerce, IT services, sales, consulting, or project management.</li><li>Proven track record working with commerce customers in D2C, Retail, or B2B.</li><li>Solid understanding of technical strategy for commerce businesses.</li><li>Strong communication and project management skills, adept at working with cross-functional teams.</li><li>Ability to travel for customer on-site visits (15-25%).</li><li>Technical proficiency in Observe/Splunk queries, GitHub, SQL/BigQuery, web technologies (HTML, CSS), HTTP Protocol, DNS/Domains, SSL provisioning, RESTful APIs, GraphQL, and JSON/XML.</li><li>Knowledge of Liquid and familiarity with development lifecycles and version control systems (git/Github).</li><li>Experience with Bugsnag and Observe dashboards and understanding of Shopify platform for decision-making.</li></ul>

Technical Account Manager, Enterprise EMEA

Responsabilities:<ul><li>Act as a point of escalation and subject matter expert for Corporate onboarding cases</li><li>Ability to take on and lead special assignments and projects</li><li>Take the lead on adhoc QA checks to support the regional team</li><li>Identify and propose procedure and process enhancements</li><li>Work with the team lead and Manager for ongoing assessments, assisting with compliance reviews, and ongoing or ad hoc reviews</li><li>Work closely with MLRO’s, Account Managers/ VIP and other key stakeholders within the business</li><li>Proficiency in compliance applications and programmes such as Worldcheck etc</li><li>Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus</li><li>Good proficiency in conducting customer risk assessments, periodic/trigger reviews and enhanced due diligence</li><li>Identification and documentation of unusual activity or AML flags</li><li>Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements</li></ul>Requirements:<ul><li>We seek to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavours</li></ul>The successful candidate should have:<ul><li>At least 3+ years’ directly related experience in a compliance role with a substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs</li><li>Strong experience in corporate onboarding and different corporate structure types</li><li>Demonstrated ability to write effectively</li><li>Superior organizational skills</li><li>Strong communication skills, investigative skills &amp; detailed orientated</li><li>ACAMS desirable</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Compliance Analyst - KYB

Manager, Account Executive is responsible for leading a high-performing team of Account Executives focused on driving sales growth for a defined segment or product. This role oversees team performance, supports professional development, and ensures consistent execution across the full sales cycle. It is essential for delivering strong revenue results, improving sales effectiveness, and supporting overall commercial strategy.Responsibilities<ul><li>Hire, coach, and develop a team of Account Executives, ensuring strong performance, clear expectations, and continuous skill growth.</li><li>Drive revenue growth by ensuring the team consistently identifies, develops, and closes opportunities for new business and/or account expansion.</li><li>Conduct regular 1:1s, forecast reviews, and strategy sessions to support effective planning, execution, and territory management.</li><li>Build and implement scalable sales processes and playbooks to support predictable, repeatable execution across the team.</li><li>Monitor sales pipeline, activity levels, and forecasts, proactively addressing risks and adjusting strategy as needed.</li><li>Support team members as a player-coach by joining key opportunities and modeling effective sales practices.</li><li>Partner cross-functionally with internal teams to enable smooth handoffs, strong customer engagement, and alignment on priorities.</li><li>Analyze performance trends and KPIs to provide insights and recommendations for improvement.</li><li>Ensure strong operational discipline, including accurate CRM hygiene, reporting, and forecasting.</li><li>Lead initiatives to improve sales processes, team efficiency, and customer experience.</li><li>Meet or exceed monthly and yearly team revenue targets.</li></ul>Qualifications<ul><li>Demonstrated experience leading and developing Account Executives in a B2B sales environment.</li><li>Strong track record of achieving sales targets and driving results through others.</li><li>Ability to coach sellers through complex sales cycles and strategic account planning.</li><li>Strong analytical capabilities with experience using data to guide decisions, assess performance, and forecast outcomes.</li><li>Ability to communicate complex information in a clear and effective manner.</li><li>Experience building scalable processes, playbooks, and operating rhythms for sales teams.</li><li>Strong collaboration skills with the ability to influence cross-functional stakeholders.</li><li>Organized, proactive, and adaptable, with the ability to manage multiple priorities in a fast-paced environment.</li><li>Commitment to fostering a high-performance, high-accountability culture.</li></ul><ul><li>Organized, proactive, and adaptable, with the ability to manage competing priorities effectively.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Manager, Account Executive Expansion, SMB | UK&I

The Account Executive, SMB, is dedicated to driving sales and expanding the client base within the SMB segment. This role focuses on identifying potential clients, building relationships, and delivering tailored solutions that meet the unique needs of SMBs. Reporting to the Manager of SMB, this is a critical role in acquiring new business and ensuring client satisfaction, ultimately contributing to the Deel's growth objectives and commitment to delivering value to its clients.Responsibilities<ul><li>Represent and demonstrate the value of Deel to prospects and existing customers</li><li>Build and develop relationships with prospects and customers to create opportunities for cross and upselling</li><li>Researching, and qualifying client requirements to seek new solutions and meet their needs</li><li>Working closely with our SDR team, strategizing and maintaining an accurate healthy pipeline</li><li>Ongoing communication and relationship building with internal stakeholders in Marketing, Customer Success and Senior Leadership</li><li>Ensure CRM system is well maintained and updated</li><li>Attend industry events in person building relationships in the HR Tech/FinTech, Payroll ecosystem</li></ul>Qualifications<ul><li>Geographically based in EMEA.</li><li>Minimum of 3 years experience as an AE with SMB experience at a unicorn startup or tech company</li><li>Must have experience selling SaaS technologies</li><li>Highly personable and hold great communication skills</li><li>Can breakdown complicated matters and explain them simply</li><li>Quick with numbers, and obsessive over delivering a world-class service</li><li>Adaptable and comfortable with a fast-paced environment</li><li>Native or fully proficient in English and Norwegian is a plus</li><li>Extensive experience managing b2b clients and expanding the business footprint within Nordics.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Account Executive, SMB | Norway

This role will involve strategy, planning, management and execution to maintain and build Binance’s social media and community presence globally. You will work closely with the leadership team.Responsibilities:<ul><li>Contribute to the strategy and execution of integrated marketing campaigns and product launches from a social media perspective</li><li>Design, execute and lead large community activation campaigns</li><li>Create and manage always on content strategies for our priority global partnerships such as CR7</li><li>Be a key POC for business issue and crisis management, including fast, measured and informed response, sentiment monitoring and reporting, and consulting on further action in partnership with the communications and product teams</li><li>Work closely with the CS team on community management, response and sentiment maintenance&nbsp;</li><li>Help with managing end-to-end across Binance social accounts</li><li>Working with the wider global social team and with external departments, including product and partnerships, to promote and build the brand of Binance</li><li>Focus on bringing our socials closer to our community, with a crypto native understanding, and a great understanding of crypto culture</li><li>Assisting the team across platforms to think of creative ideas, both for general posts and campaigns</li><li>Work closely cross-functionally with design, content, performance marketing, product and other teams</li><li>Measure, report, and analyze the performance of campaigns across channels and translate findings into actionable, data-driven recommendations in order to improve future performance&nbsp;</li><li>Analyze the social media landscape to supply actionable insights</li></ul>Requirements:<ul><li>Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage</li><li>5+ years of digital marketing experience in social media, community, content or brand marketing related roles</li><li>Proven experience with crisis management and working directly with executive leadership teams</li><li>Experience working on large integrated marketing campaigns, and working with external agencies, partners and talent&nbsp;</li><li>Demonstrable success with growing social media accounts and executing campaigns</li><li>Deep understanding of the crypto market. Up to date with trends and sentiment. Expert on Binance’s product suite</li><li>Strong knowledge of content creation and social media channels, with Twitter and TikTok as a top priority&nbsp;</li><li>Proven good judgment in high pressure situations; an ability to remain calm and logical</li><li>Excellent communication, writing and copywriting skills</li><li>Strong sense of ownership and responsibility.</li><li>Resistant to stress. Self motivated and results oriented</li><li>Remote and start-up experience is a plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Social Media Manager - Europe

At the core of Deel’s FinTech platform, responsible for building and operating client and contractor wallets across our regulated entities globally. This is a mission-critical domain where accuracy, compliance, and reliability are non-negotiable.Scope &amp; Responsibilities<ul><li>Lead the fintech engineering team to design, build, and scale wallet infrastructure for global deel's users.</li><li>Work with different teams to integrate wallets with regional banks through PSPs (via APIs), orchestrating pay-ins and ensuring seamless treasury operations.</li><li>Depending on the project, you may collaborate with the Core Accounting team to connect wallets with the General Ledger (GL), ensuring balances are accurate and financial records meet audit standards.</li><li>Work closely with Compliance, Treasury, and PSP Integration teams to ensure adherence to local regulations (MTL, PI, safeguarding requirements).</li><li>Provide technical leadership in a global, fast-paced environment where uptime and precision are critical.</li><li>Responsible for leading a high-performing engineering team, including running daily stand-ups, planning sessions, and backlog grooming.</li></ul>What We’re Looking For<ul><li>Location: Based in EMEA, with high availability for global collaboration.</li><li>Background: Proven experience as a Team Lead or Manager in payments, banking, accounting, or treasury.</li><li>FinTech Expertise: Hands-on wallets, flows of funds, compliance, and regulated money movement. Prior experience at companies like Wise, PayPal, or similar is a strong plus.</li><li>Technical Skills:<ul><li>JavaScript/Node.js</li><li>PostgreSQL with Sequelize ORM</li><li>Strong understanding of distributed systems and API-driven banking/PSP integrations</li></ul></li><li>Leadership: Ability to run projects at scale, mentor engineers, and drive cross-functional alignment.</li><li>Mindset: Ownership, detail-oriented, and mindful of the responsibility of managing other people’s money.</li><li>Important note: This role will remain technically hands-on, with responsibilities divided between people management and hands-on tasks.</li></ul>Why This Role Matters This team is the foundation of Deel’s regulated money movement. The work ensures client funds are safe, compliant, and seamlessly accessible worldwideTotal RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Team Lead, Engineering, Fintech

As our Sales Development Representative, Mid-Market, you'll be playing a crucial role of breaking into new accounts and fostering relationships with multiple contacts within all levels of our target customer segments. You understand the impact that you'll create to the bottom line, playing one of the most vital roles in the company. The day-to-day role includes collaboration with the wider sales team, market research to identify new potential customers and leads, and qualification of these leads by learning about their approach to onboarding.Responsibilities<ul><li>Drive Deel's growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.</li><li>Learn from our well-seasoned sales team and help build out our world-class Sales Playbook and Tech Stack.</li><li>Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and assorted campaigns.</li><li>Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points, and the handoff to an Account Executive.</li><li>Generate email sequences, and make cold-calls to map and penetrate accounts.</li><li>Conduct follow-up calls and emails until meetings are set.</li></ul>Qualifications<ul><li>1-3 years of experience in a sales development or similar outbound commercial role</li><li>Fluent in English + ideally two Central and Eastern European languages</li><li>Exceptional communication and interpersonal skills</li><li>Ability to work in a fast-paced, dynamic, and remote team environment</li><li>Strong organizational and time management skills</li><li>Self-motivated, results-driven, and eager to learn</li><li>Ability to work autonomously and self source solutions</li><li>Proven track record of achieving and exceeding targets in a quota-carrying role</li><li>Experience with CRM systems and sales engagement tools is a plus</li><li>You are smart and work hard</li><li>You have an entrepreneurial spirit/experience with a strong growth mindset</li><li>You have a way with words and can write email copy and sequence campaigns that convert</li><li>You are adaptable and comfortable with a fast-paced environment</li><li>You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows</li><li>You have worked for an HR or Fintech company, preferred</li><li>You've worked at a fast-growing startup, preferred</li><li>You have previously successfully worked in a remote &amp; distributed team, preferred</li></ul> Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Mid-Market | CEE

We are looking for a Senior Cybersecurity Professional to join our team as a proficient contributor to an Enterprise Vulnerability Management Program. The successful candidate will showcase deep understanding of the technical aspects of Vulnerability Management as well as ability and experience in developing reporting metrics and KPIs, directly managing relationships with vendors and business teams, and leading compliance monitoring activities to ensure that vulnerability related risks to Mondelēz Information and Operational Technology assets are properly mitigated.&nbsp;How you will contribute:<ul><li>Oversee Vulnerability Management activities across Mondelēz.&nbsp;</li><li>Own processes to track all vulnerability remediation efforts and hold various teams across the organization and vendors accountable for timelines. Escalating issues and problems when and where needed.&nbsp;</li><li>Own processes to continuously monitor various sources of information (i.e., threat intelligence feeds) for vulnerabilities and assess their impact to Mondelēz’s environment.&nbsp;</li><li>Own processes that assess criticality of findings, create remediation plans with applicable teams and produce comprehensive reports for various levels of stakeholders (i.e., executive and technical).&nbsp;</li><li>Support Information Security and Business groups by performing asset inventory, secure configurations and continuous monitoring, tracking and reporting and vulnerability service catalog.&nbsp;</li><li>Support Vulnerability Management activities related specifically to IT and OT systems including Cloud and non-cloud assets and technologies.</li><li>Write and review policy documentation based on industry standards.&nbsp;</li><li>Support regular updates to secure coding standards documentation and the ongoing assessment of the customer organization against the NIST Cyber Security Framework.&nbsp;</li><li>Develop and maintain reporting and KPIs on vulnerabilities across the enterprise.&nbsp;</li><li>Develop and maintain Vulnerability Management Dashboards to be used by business, system, application and data owners across the enterprise.&nbsp;</li><li>Assist with vulnerability assessments of new applications and act as an advisory resource to their developers to help ensure the creation of secure code.&nbsp;</li></ul>Requirements:A desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>Minimum 4 years in Information/Cyber Security field, with at least 2 years working in Vulnerability Management.&nbsp;</li><li>Experience with vulnerability scanning tools (e.g., Tenable, Wiz.io, etc) including set-up, configuration, architecture, reporting, scanning best practices.&nbsp;</li><li>Knowledge of security concepts and methodologies such as vulnerability assessments, application vulnerability testing, enterprise security strategies, network and cloud security.&nbsp;</li><li>Knowledge of security frameworks such as CIS and NIST.&nbsp;</li><li>Excellent written and verbal communications skills, including presentational skills and able to clearly communicate issues to management and other key stakeholders.&nbsp;</li><li>Knowledge of creating reporting dashboards on Vulnerability Management reporting tools.</li></ul>

Senior Cybersecurity Professional, Vulnerability Management

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Manager, SDR, SMB | DACH

The Operational Risk Management Lead will support the Head of Operational Risk in delivering a resilient and forward-looking change risk management capability for the organisation. This role has day-to-day ownership of Change Governance and Change Risk Management. You will ensure risks associated with business change, transformation initiatives, technology programs, and market expansions are properly identified, assessed, and controlled before implementation.The role also contributes to policy and framework ownership, risk reporting, and the application of AI and advanced analytics to improve oversight, predictive insight, and efficiency in managing change-related risks. Responsibilities<ul><li>Implement, maintain, and continuously improve the Change Risk Management Framework (CRMF) in line with the Head of Operational Risk’s strategic direction.</li><li>Conduct risk assessments for material change initiatives, including new product launches, technology upgrades, market entries, and process redesigns.</li><li>Partner with teams throughout the organisation to identify risks early and embed robust controls.</li><li>Monitor and track risk mitigation actions for high-impact change programs.</li><li>Establish and maintain governance processes for risk oversight of major transformation initiatives.</li><li>Ensure change programs align with regulatory expectations, internal standards, and operational risk appetite.</li><li>Serve as the risk representative on change steering committees and working groups, challenging risk decisions and assumptions where appropriate.</li><li>Prepare change risk dashboards and reporting for senior management and governance committees.</li><li>Track and monitor trends across transformation programs to highlight emerging risks and recurring themes.</li><li>Leverage AI and analytics to predict potential points of failure, assess program dependencies, and improve real-time oversight of large-scale change initiatives.</li><li>Stay current on regulatory requirements and industry best practices relating to change governance, outsourcing, operational resilience, and risk controls.</li><li>Ensure change governance processes are compliant, well-documented, and auditable.</li><li>Act as a champion for change risk awareness across the organisation.</li><li>Deliver training, playbooks, and workshops to help stakeholders understand their responsibilities in managing change risk.</li><li>Promote a culture of early risk identification and challenge in all transformation programs.</li></ul> Qualifications<ul><li>A minimum of 10 years of experience in operational risk, including change risk accountabilities, within financial services, payments, Payroll tech, or FinTech.</li><li>Strong track record in assessing, challenging, and overseeing risk in change initiatives (technology, product, and/or market expansion).</li><li>Experience with governance forums and regulatory oversight of transformation programs.</li><li>Familiarity with global regulatory frameworks for operational resilience and change governance.</li><li>Proficiency with GRC tools, project risk tracking platforms, and risk analytics.</li><li>Strong facilitation and stakeholder engagement skills.</li><li>Degree in Risk Management, Business, Finance, or related field; relevant certifications (e.g., CRISC, PMP-Risk, CORM) an advantage.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Operational Risk Management Lead

We are looking for an AI Delivery Manager to lead end-to-end delivery of AI and Data projects — from discovery to production.You will be accountable for project success, combining strong delivery management expertise with a solid understanding of AI, ML, and data technologies. You will focus on three categories of projects: GenAI Product development, ML Product development, and AI Platform enablement.Join a global team delivering AI-driven transformation for leading enterprises. Work with cutting-edge GenAI and ML technologies, collaborate with top experts, and shape the next generation of intelligent solutions.The remote option applies only to the Candidates who will be working from any location in Greece. #EasyApplyResponsibilities<ul><li>Act as a bridge between technology and business, understanding business objectives — including business cases, project purposes, expected outcomes, and delivered value</li><li>Manage full lifecycle of AI initiatives (GenAI, ML)</li><li>Own delivery scope, schedule, quality, and budget</li><li>Lead multidisciplinary global teams and ensure alignment across engineering and client stakeholders</li><li>Act as main delivery contact for clients; build trusted relationships</li><li>Oversee risk, financials, and contract adherence</li><li>Ensure compliance with legal, ethical, and security standards in AI</li><li>Mentor team members and promote delivery excellence and engineering excellence</li></ul>Requirements<ul><li>Strong client-facing, risk management, and stakeholder communication skills</li><li>3+ years in GenAI and traditional ML delivery management (e.g., RAG-based applications, chatbots, recommender systems, forecasting systems)</li><li>3+ years of previous experience as engineer (e.g., data scientist, machine learning engineer, data engineer, devops, python engineer)</li><li>Solid understanding of GenAI and ML technologies, and data management fundamentals</li><li>Experience with at least one major cloud provider (AWS, Azure, GCP, Databricks)</li><li>Ability to lead cross-functional, distributed teams</li><li>Ability to enforce engineering excellence and closely work with solution architects</li><li>Strong written and verbal English communication skills (B2+)</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

AI Delivery Manager Remote

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>Apply for this Job

Manager, SDR, Deel IT | UKI

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native fluency in Arabic</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, SMB | MENA

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development.</li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Mid-Market | Nordics

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Enterprise | Nordics

As an Engineering Technical Lead at Deel, you will be responsible for technical decisions that keep the team's work efficient and in line with the right tools and strategies in place throughout the rest of the company.Responsibilities<ul><li>Oversee all projects undertaken by the team, determining technical requirements and communicating them to the team</li><li>Identify risks and come up with contingency plans</li><li>Collaborate closely with design and product teams to create extraordinary product experiences</li><li>Work closely with the Team Lead and Product Manager to ensure that the team’s work is aligned with product goals and delivery timelines</li><li>Demonstrate excellence in product-led software development</li><li>Develop software architecture required to implement the team’s features, meet their objectives and key results (OKRs)</li><li>Provide software development expertise to team members via pair programming and code review</li></ul>Qualifications<ul><li>10+ years of software development experience with Node.js, and TypeScript</li><li>Demonstrated proficiency in PostgreSQL, backed by strong database fundamentals</li><li>2+ years as a Tech Lead/Systems Architect</li><li>Strong leadership, organizational, and communication skills</li><li>Highly accountable, with a track record of building lasting relationships</li><li>Excellent written and spoken English skills</li></ul>Bonus points:<ul><li>Strong understanding of architectural design patterns is required.</li><li>Familiarity with test-driven development is important.</li><li>The candidate should have a solid understanding of RDBMS, concurrency, and parallelism concepts.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Technical Lead, Engineering

As a Treasury Risk Analyst, you will play a key role in supporting the company’s treasury and finance functions by helping identify, monitor, and manage financial risks related to liquidity, interest rates, and foreign exchange. You will contribute to the independent review and enhancement of the liquidity risk management framework, supporting regulatory compliance, governance, and effective risk reporting.In this role, you’ll work closely with Treasury, Finance, and other cross-functional teams, as well as global stakeholders, to deliver analytical insights and process improvements that strengthen the company’s financial resilience. Your work will directly support informed decision-making and help ensure the organization maintains a strong and well-controlled risk profile as it continues to grow.Responsibilities<ul><li>Support the independent review and challenge of the company’s liquidity risk framework, including data, metrics, limits, and reporting effectiveness.</li><li>Assist in the calibration of liquidity risk limits and perform independent reviews of the liquidity risk management framework.</li><li>Monitor and report on liquidity risks, interest rate risk, and foreign exchange risk, ensuring compliance with regulatory and internal requirements.</li><li>Conduct liquidity stress testing and provide oversight for related reporting and governance processes.</li><li>Perform analyses and document processes to enhance the overall effectiveness of the treasury risk management framework.</li><li>Support critical, high-impact projects that influence the company’s financial results and risk profile.</li><li>Collaborate effectively with internal teams, global business partners, and external stakeholders, providing clear and accurate communication on risk matters.</li></ul>Qualifications<ul><li>Bachelor’s degree in Finance, Accounting, or a related field; relevant professional certifications (e.g., CFA, CFP) are a plus.</li><li>Minimum of 2 years of experience in risk management, with exposure to treasury functions preferred.</li><li>Strong analytical and problem-solving abilities, with a keen attention to detail.</li><li>Familiarity with industry regulations, compliance standards, and best practices related to treasury and financial risk management.</li><li>Knowledge of treasury management systems and financial instruments, with an understanding of balance sheet dynamics.</li><li>Solid understanding of financial markets and instruments, including their impact on organizational risk and liquidity.</li><li>Self-motivated and adaptable, with the ability to thrive in a fast-paced, international operating environment.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and geographies.</li><li>Demonstrated ability to work independently while managing multiple priorities in a dynamic environment.</li></ul> Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Treasury Risk Analyst

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Dutch.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Dutch</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Dutch speaking Customer Service Representative - Remote

We are seeking a Senior SAP Retail / MM Consultant to join our team supporting a major S4/HANA system roll-out across multiple Business Units.You will work closely with clients to implement new business processes, enhance existing systems, and provide expert functional support. If you have strong SAP MM, Retail, and SD skills, we invite you to apply and help shape the future of our logistics operations.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Manage process and functional design activities</li><li>Assist in defining requirements and design applications to meet business needs</li><li>Create functional requirements to guide application design</li><li>Develop and test detailed functional designs for business solution components and prototypes</li><li>Drive test planning and execution</li><li>Collaborate with stakeholders to gather business requirements</li><li>Analyze existing processes and identify improvement opportunities</li><li>Support the implementation of the S4/HANA system in various Business Units</li><li>Ensure correct integration of SAP modules including MM, Retail, and SD</li><li>Coordinate with technical teams to deliver agreed solutions</li><li>Provide functional troubleshooting during roll-out</li><li>Prepare documentation and training materials for end-users</li></ul>Requirements<ul><li>3+ years of SAP MM experience</li><li>Proven functional consulting experience with at least 2 system implementation projects</li><li>Experience in S4/HANA system implementation</li><li>Mandatory knowledge of Retail functionality</li><li>Strong background in finance and accounting processes</li><li>Ability to work creatively and analytically in a problem-solving environment</li><li>English language proficiency B2 (Upper Intermediate)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Senior SAP Retail / MM Consultant Remote 

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.Why join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;German.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;German</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>100% work from home (anywhere in Greece)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

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