sales support associate
12 Οκτ 2026 · Wolt Greece
Τι θα κάνεις
- Ενημερώνεις και βελτιώνεις μενού και προϊόντα σε πλατφόρμες εστίασης και λιανικής
- Διεξάγεις τακτικούς ποιοτικούς ελέγχους και αξιολογήσεις ικανοποίησης για τα καταστήματα
- Εκπαιδεύεις συνεργάτες στη χρήση εργαλείων και εξοπλισμού της εταιρείας
- Υποστηρίζεις διοικητικά και επιχειρησιακά τις ομάδες Account Management και Merchant
- Επιλύεις τεχνικά ζητήματα που αφορούν τις επιχειρήσεις συνεργατών
- Αναγνωρίζεις προβλήματα διαδικασιών και προτείνεις βελτιώσεις για αύξηση της ικανοποίησης συνεργατών
- Συνεργάζεσαι στενά με εσωτερικές ομάδες για βελτίωση της εμπειρίας συνεργατών
Βασικές προϋποθέσεις
- Ισχυρές δεξιότητες επικοινωνίας
- Προσανατολισμός στην εξυπηρέτηση πελατών και υποστήριξη πωλήσεων
- Τεχνολογική επάρκεια και διαχείριση δεδομένων
- Άριστη οργάνωση και ικανότητα πολυδιεργασίας
- Άπταιστα ελληνικά και αγγλικά
- Ικανότητα επίλυσης προβλημάτων και βελτίωσης διαδικασιών
Παροχές
- Γίνε μέρος μιας γρήγορης αναπτυσσόμενης scaleup εταιρείας.
- Επιτάχυνε την καριέρα σου και ανέπτυξε τις δεξιότητες πωλήσεών σου.
- Ανέλαβε ευθύνες και κάνε τη διαφορά.
- Συναναστρέψου με έξυπνους, φιλικούς ανθρώπους.
Περιγραφή Θέσης
As a member of the Sales Support team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through…
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.