Τι θα κάνεις
- Παρέχεις καθοδήγηση και mentorship στην ομάδα σου
- Εφαρμόζεις κανάλια κλιμάκωσης σύμφωνα με συμφωνημένες διαδικασίες
- Ηγείσαι της ομάδας σε μεταβατική περίοδο για την ανάπτυξη προβλημάτων και αναλυτικών δεξιοτήτων
- Θέτεις στόχους ομάδας και συνεργάζεσαι για εκτέλεση, μέτρηση προόδου και παρουσίαση αποτελεσμάτων
- Αναγνωρίζεις ενέργειες για βελτίωση, προτείνεις προτάσεις και επηρεάζεις στρατηγική ομάδας μέσω επικοινωνίας
Βασικές προϋποθέσεις
- 2+ χρόνια εμπειρίας
- People Management και Campaign/Client Management
- Account Management και Consultative Skills
- German Language (C1) και English Language (B2)
- Strategic Thinking και Analytical Skills
- Creative Problem Solving και KPI Monitoring
- Constructive Criticism και Corrective Action Implementation
- Customer Confidentiality και Mentorship
- Flexibility λόγω κυλιόμενων βαρδιών
Παροχές
- Ο μηνιαίος μικτός μισθός για αυτή τη θέση είναι 1.500 €.
- Αυτή η θέση απαιτεί ευελιξία καθώς λειτουργούμε 24/7 με κυλιόμενες βάρδιες.
Περιγραφή Θέσης
As a Team Lead, you will provide mentorship, guidance and career development to members of your team. You will implement escalation channels in accordance with mutually agreed upon procedures.
You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication. The gross salary for this position is €1,500 per month.
So, do you have what it takes to be a Team Lead?
Requirements:
So, what is it we're looking for?
Well, since this is a Team Lead, we need someone with ideally 2-3 years of prior relevant people management experience, campaign/client management skills, account management, consultative, etc. Location-wise, we're looking for someone already based in Athens to join us at the office, as we don't provide a relocation package for this role. The required language proficiencies are German (C1) and English (B2).
Now let's get technical.
We're looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills.
Someone with experience following KPIs, providing constructive criticism and implementing corrective action plans.
What else?
Well, we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.
This role requires flexibility as we are a 24/7 business and the shifts will be rotating.




