people operations & people process specialist (fixed-term contract)

Optimal, on behalf of PepsiCo, is seeking a People Operations and People Process Specialist, based in Athens, for a one-year fixed-term contract.

Scope of Role

As a People Operations and People Process Specialist, you will join the Greece & Cyprus People Function team. The role supports a variety of administrative, operational, and data-related activities, contributing to accurate People data, effective HR processes, compliance with internal control requirements, and the smooth delivery of operational support to managers and People Business Partners.

Responsibilities

• Support compliance with GR&CY Control Environment requirements by maintaining accurate documentation and records.

• Create, update, and maintain organizational charts and workforce-related documentation.

• Coordinate and submit job evaluation requests and track outcomes.

• Perform regular People data validation and quality checks to ensure the accuracy and integrity of employee information.

• Gather, consolidate, and analyze data required for key People processes, including the Performance Management Process (PMP), People Planning Process (PPP), and other talent initiatives.

• Provide guidance to managers and employees on HR processes and self-service tools, including supporting the use of myServices and ticket submission procedures.

• Create and maintain employee-related records and documentation.

• Prepare presentations, reports, and dashboards on People and business topics.

• Support Annual Operating Plan (AOP) preparation through headcount validation and workforce data reviews.

• Help manage HR service tickets and support issue resolution with relevant stakeholders.

• Assist with ad-hoc HR projects, reporting requests, and operational initiatives as required.

Requirements

• Bachelor's degree in Business Administration, Economics, Psychology, or a related field. Academic background in Human Resources will be considered an advantage.

• Previous experience in HR Operations, HR Administration, Shared Services, or a similar support role. Experience working with HR systems and ticketing platforms will be considered an advantage.

• Excellent command of English (both written and verbal).

• Advanced knowledge of Microsoft Excel and PowerPoint.

• Strong analytical skills and high attention to detail.

• Ability to manage confidential information with discretion.

• Strong organizational skills and ability to manage multiple priorities.

• Excellent communication skills and a service-oriented mindset.

• Highly organized, data-driven, customer-focused, and comfortable supporting HR processes, working with data, ensuring process compliance, and collaborating with multiple stakeholders.

What the Company Offers

• The opportunity to join a leading multinational company in the global food and beverage industry, gaining valuable experience within a dynamic People Function team.

• Collaboration with managers, People Business Partners, and multiple internal stakeholders in a multinational environment.

• Exposure to a broad range of People Operations and HR processes, including HR systems, data analysis, reporting, and operational initiatives.

• A competitive remuneration package.