assistant in-room dining manager req10384540

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are committed to delivering exceptional dining experiences through outstanding service, innovation, and operational excellence. We are currently seeking an experienced and passionate Assistant In-Room Dining Manager to support the leadership of our In-Room Dining operation and contribute to the continued success of our Food & Beverage Division.

This role offers a unique opportunity to oversee and enhance our In-Room Dining experience, ensuring seamless, personalized, and discreet service for our guests while maintaining the exceptional standards of Four Seasons. Working closely with the In-Room Dining Manager and the Food & Beverage leadership team, you will help drive operational excellence, team engagement, service consistency, and memorable guest experiences.

We are looking for a hospitality professional with a strong leadership presence, a hands-on approach, and a genuine passion for developing people and elevating service standards. Through your contribution, you will play an important role in shaping the guest experience while upholding the exceptional standards of Four Seasons.

What You Will Do

• Select, train, evaluate, lead, motivate, coach, and discipline employees within the In-Room Dining operation to ensure Four Seasons cultural and service standards are consistently met.

• Supervise the daily operation of In-Room Dining, including Mini Bar operations and the coordination of special guest requests.

• Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while maximizing operational efficiency.

• Ensure exceptional service standards by maintaining quality, accuracy, presentation, and timely delivery of all In-Room Dining orders.

• Communicate effectively with employees and managers to ensure operational needs are met and attend regular operational meetings.

• Plan schedules and monitor employee performance while fostering a positive and collaborative team environment.

• Lead and motivate the team by promoting the Four Seasons Golden Rule.

• Build and maintain strong guest relationships by anticipating needs and creating memorable in-room dining experiences.

What You Bring

• Previous leadership experience within a luxury hospitality or high-end Food & Beverage environment.

• Strong operational knowledge of Food & Beverage service, preferably within In-Room Dining.

• Demonstrated ability to lead, motivate, and develop high-performing teams.

• Excellent communication, organizational, and interpersonal skills.

• Strong attention to detail and a passion for delivering exceptional guest experiences.

• Ability to thrive in a dynamic environment while balancing operational priorities and business objectives.

• Excellent command of the English language.

What We Offer

• Competitive Salary and comprehensive Benefits Package.

• Complimentary Employee Meals, Bus Transportation, and Laundry Services.

• Ticket Restaurant monthly allowance.

• Complimentary Nights at Four Seasons Hotels & Resorts worldwide.

• Employee Recognition Program.

• Opportunities for Global Travel through Task Forces and Transfers.

• Access to Four Seasons global Training & Development programs.

Schedule & Hours

Full-time, permanent position.

Schedule and working hours are based on operational needs and department requirements.