technical support consultant (entry level), f&b software solutions
13 Αυγ 2026 · ENTERSOFTONE
Τι θα κάνεις
- Παρέχεις τεχνική υποστήριξη σε πελάτες μέσω τηλεφώνου, email και δια ζώσης
- Εγκαθιστάς, ρυθμίζεις και συντηρείς συστήματα POS, περιφερειακές συσκευές και δικτυακό εξοπλισμό
- Παρέχεις εκπαίδευση και οδηγίες στους τελικούς χρήστες για τη χρήση λογισμικού και υλικού
Βασικές προϋποθέσεις
- Τεχνική υποστήριξη και εμπειρία σε λειτουργικά συστήματα Windows
- Αντιμετώπιση προβλημάτων υλικού και λογισμικού
- Έννοιες δικτύωσης και συντήρηση δικτυακού εξοπλισμού
- Εγκατάσταση, ρύθμιση και συντήρηση συστημάτων POS και περιφερειακών συσκευών
- Δεξιότητες επικοινωνίας και εξυπηρέτησης πελατών
- Δεξιότητες επίλυσης προβλημάτων και ικανότητα ανεξάρτητης εργασίας
- Πληροφορική
Παροχές
- Ανταγωνιστικό πακέτο αμοιβών, ιδιωτική ασφάλιση υγείας, ευκαιρία συνεργασίας με άτομα που πάντα επιθυμούν να λειτουργούν ως μέντορες, μεταφορές με λεωφορείο εταιρείας από κεντρικούς σταθμούς, χρηματοδοτούμενες ευκαιρίες εκπαίδευσης και ανάπτυξης, υπηρεσίες catering.
Περιγραφή Θέσης
We are looking for a motivated Technical Support Consultant to join our dynamic and high-caliber team.
Your contribution to the success of the team
Provide technical support to clients via phone, email, and in-person
Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment
Offering training and guidance to end users regarding the use of software and hardware
Your Qualifications & Competencies
University degree in Computer Science or related field
Strong knowledge of Windows operating systems
Experience with troubleshooting hardware and software issues
Good understanding of networking concepts
Excellent problem-solving skills
Strong communication and customer service skills
Ability to work both independently and in a team
Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) will be considered a plus
Νιce to have
Previous experience in IT support role will be considered a plus
Your Benefits
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services
Περιγραφή Εταιρείας
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
Περιγραφή Εταιρείας
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.