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At Nova, a leading telecommunications, media and technology group, we are looking for a Sustainability &amp; ESG Officer to join our Corporate Affairs team, reporting directly to the Corporate Affairs Executive Director.Nova is committed to driving sustainable growth, innovation, and positive societal impact, contributing to the sustainability objectives of United Group. The role offers hands-on involvement in shaping and implementing Nova’s sustainability agenda, with exposure to senior leadership, group-level initiatives, and key external stakeholders.You have a challenging mission to:Accelerate Nova’s sustainability and ESG agenda, embedding sustainability across business operations, strategy, and culture, while coordinating critical initiatives such as the annual Sustainability Report, materiality analysis, and flagship CSR programs, with measurable impact on performance, compliance readiness, and reputation.What you will do<ul><li>Coordinate the 2026 materiality analysis, stakeholder mapping, and prioritization of ESG topics</li><li>Lead the coordination of sustainability reporting, including data collection, collaboration with external providers, editing, validation, and assurance, ensuring alignment with GRI Standards</li><li>Support the integration of sustainability into corporate strategy, risk management, and business processes</li></ul>Enabling &amp; development activities<ul><li>Monitor EU and global ESG regulatory and market developments (ESRS, CSRD, climate and sustainability trends) and translate them into actionable insights</li><li>Drive internal engagement, ESG awareness, and training initiatives across functions (energy efficiency, carbon reduction, e-waste, inclusion, ethics)</li><li>Contribute to the development of policies, tools, dashboards, and KPIs to track sustainability performance</li><li>Coordinate flagship CSR initiatives, collaborating closely with NGOs, academic institutions, authorities, local communities, and youth-focused programs</li><li>Act as a connector between internal teams and external sustainability partners</li></ul>What we are looking for<ul><li>Bachelor’s degree in Sustainability, Environmental Science, Engineering, Business, Economics, or a related field (Master’s degree is a plus)</li><li>3–7 years of professional experience in Sustainability / ESG roles, ideally within telecoms, technology, media, or other fast-paced corporate environments</li><li>Hands-on knowledge of GRI Standards, sustainability reporting, and materiality assessments</li><li>Familiarity with emerging frameworks such as ESRS, TCFD, SASB, SDGs, SBTi (practical experience with some of them is sufficient)</li><li>Experience in multi-stakeholder project coordination, CSR, or social impact initiatives</li><li>Strong project management, analytical, and communication skills in Greek and English</li><li>Strategic thinking combined with attention to detail and the ability to translate ESG concepts into practical actions</li><li>Relationship-building mindset, adaptability, and creativity</li><li>High ethical standards and genuine passion for sustainability and positive societal impact</li></ul>&nbsp;What you will get:<ul><li>Annual Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check-up your health</li><li>Toddlers allowance to daycare your kids</li><li>Exposure to group-level sustainability strategy</li><li>Direct collaboration with senior leadership</li><li>Opportunity to actively shape Nova’s sustainability agenda</li></ul>

Sustainability & ESG Officer

As a Product Management Sr. Specialist, you'll design and enhance interactions that meet customer needs, boost satisfaction, and drive loyalty. Ready to elevate customer experiences and make a real impact?&nbsp;Your day to day will include:<ul><li>Supporting the execution of customer experience strategy in line with the Retail team goals</li><li>Suggesting yearly plans for new initiatives, features and journeys based on facts analysis, business goals and compliance framework&nbsp;</li><li>Proposing performance targets, KPIs, and supports daily operations to enhance customer satisfaction and experience</li><li>Assessing market and customer insights to drive actionable improvements and supporting the development of product content, mechanics and payouts</li><li>Developing and monitoring analytical reports on performance, identifying areas for improvement and proposing solutions</li><li>Collaborating with marketing teams to shape campaigns and GTM plans that elevate customer experience</li><li>Performing market visits to review how commercial actions are translated to customer experience</li><li>Suggesting CRM tactics and loyalty programs to increase customer engagement and enhance brand experience</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Marketing, Economics, Business Administration, Economics or relevant field. MSc in relevant topic is desirable</li><li>5+ years of relevant experience in a similar product marketing within Gaming, FMCG, Telecoms, Banking</li><li>Business acumen with customer centric mentality and creativity</li><li>Solid understanding of marketing and product promotion techniques&nbsp;</li><li>Very good communication and presentation skills</li><li>Strong analytical and problem-solving skills</li><li>Strong sales analysis skills (reporting, deep dives, correlations, etc.)</li><li>Results an achievement-oriented mindset</li><li>Teamwork attitude with excellent interpersonal skills</li><li>Adaptability and flexibility to dynamically changing requirements and demands</li><li>Excellent communication skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp; &nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Customer Experience Senior Specialist-Gaming (3395)

As a Quality Analyst, you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met.&nbsp;Roles and responsibilities:Audit calls/interactions/transactions for aligned TeammatesCoach Teammates for performance improvement (campaign specific)&nbsp;Report performance for an aligned span on a daily/weekly/monthly basisProvide inputs and basis audits for briefings and training which need identification&nbsp;Partner with Team Leaders (TLs) in leading team meetings for metrics improvementParticipate in strategic projects for the campaign/LOBIdentify and escalate any potential quality issues per defined processIsolate and report defects; verify defect fixesSuggest process/system improvements based on common customer concernsAccomplish other responsibilities assigned by managementDrive quality initiatives, contests and campaigns for the assigned spanBe updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications:Fluent English &amp; UkrainianGraduate of any course (preferred)At least one-year of work experience as a Quality Analyst (preferred)Basic skills in Excel or Google Sheets&nbsp;Problem-solving skillsFamiliarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred)&nbsp;Soft skills:Has strong customer centricityCan assertively provide constructive feedbackHas good written and verbal communication skillsThinks logicallyCan manage conflicts&nbsp;Pays strong attention to detailCan work with minimal supervisionDemonstrates initiative and good judgmentCan work on multiple projects and is versatileCan establish and maintain effective working relations with a wide variety of individualsCan work with a diverse teamHas a Continuous Improvement mindsetPersonality traits required:Demonstrates clear thought processArticulates clearly&nbsp;Exercises conscientiousness and diligenceDemonstrates assertiveness&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Ukrainian Quality Analyst

Θέσεις Εργασίας Operations Manager Ελλάδα, Άλλο - Σελίδα 2

sustainability & esg officer

NOVA

customer experience senior specialist-gaming (3395)

ΟΠΑΠ

ukrainian quality analyst

TaskUs

Jobily.gr

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