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The Front Desk Shift Leader is responsible for managing his/her shift and guide the Front Desk Agents. Their main focus is to ensure that guests receive a highly personalized experience, which aligns with the hotel's brand, providing an exceptional guest experience.&nbsp;Key Responsibilities:<ul><li>Collaborates with the Front Desk Supervisor to evaluate Front Desk Agents' performance.</li><li>Participates actively in training programs to enhance personal and team growth.</li><li>Maintains high standards of behavior, appearance, and professionalism at all times.</li><li>Greets all guests in a friendly, courteous, and respectful manner.</li><li>Addresses guest complaints in a prompt and appropriate manner to ensure guest satisfaction.</li><li>Manages check-ins, check-outs, and reservations, ensuring proper guest room satisfaction to meet the guest preferences.</li><li>Works closely with various departments to fulfill guest needs and requests, ensuring smooth operations across the hotel.</li><li>Takes on additional duties as assigned by the Front Desk Supervisor, contributing to the efficient operation of the Front Desk.</li><li>Ensures a high level of customer service is maintained, upholding the hotel's values and standards</li><li>Performing other related duties as required by the hotel.</li></ul>&nbsp;Requirements<ul><li>BA in Hospitality and Tourism Management or relevant studies.</li><li>Excellent knowledge of the Greek and the English language – knowledge of any other language would be considered an asset.</li><li>Excellent knowledge of Opera PMS.</li><li>2 years minimum experience as a Front Desk Shift Leader&nbsp;in a 4 or 5* Luxury Hotel</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Front Desk Shift Leader– Luxury Resort, Santorini

As a hostess/host you will…<ul><li>Ensure the smooth operation of the shift through customer focused service delivery</li><li>Demonstrate service attributes in accordance with company standards</li><li>Demonstrate understanding and awareness of all company policies and procedures</li><li>Schedule reservations and gather additional information of guest ‘s preferences</li><li>Prevent and handle guest issues and concerns in an efficient and professional manner</li></ul>​Entry Requirements:<ul><li>Have experience in a similar role. Previous hospitality experience is preferred</li><li>Excellent command of the English language, both spoken and written (a second language will be considered as an asset)</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Hostess/Host

As a Spa Receptionist you will…<ul><li>Make reservations for all Spa treatments</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests regading spa services</li><li>Ensure that all pertinent information is recorded on registration card, report daily activity on log book</li><li>Conduct check-in and check-out procedures based on company ‘s standards</li></ul>Entry Requirements:<ul><li>Experience in a similar role. Previous hospitality experience is preferred</li><li>Excellent command of the English language, both spoken and written (a second language will be considered as an asset)</li><li>Upselling, while you ensure guests needs</li><li>Possess computer skills (experience in using reservations softwares will be considered as an asset)</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Spa Receptionist

As a bellman you will…<ul><li>Greet guests and assist with luggage, providing exceptional customer service</li><li>Deliver luggage &amp; packages to guest rooms in a timely and efficient manner</li><li>Provide information about hotel services and amenities</li><li>Maintain a clean and organized lobby area</li><li>Issue room keys</li><li>Assist with other duties as assigned by management</li></ul>Entry Requirements:<ul><li>Knowledge of English Language</li><li>Previous experience in a customer service role preferred</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Basic computer skills</li><li>Must be able to stand, walk, and lift heavy items for extended periods of time</li><li>Must be able to work in a fast-paced environment with high guest traffic</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Bellman / Υπάλληλος Υποδοχής

Assumes responsibility of the smooth operation of the Boutique, maintaining appropriate levels of stock and supplies for the team.&nbsp;Will liaise with all guests in a polite and professional manner.&nbsp;Will prepare any financial reports if required.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Takes responsibility to ensure that all displays are attractive and well maintained.</li><li>Provides a warm and professional manner when interacting with guests and team members.</li><li>Is responsible for all promotional activities and ensuring that targets are met.</li><li>Conducts any additional sales related activities as their role dictates.</li><li>Ensures that any guest preferences are accurately report to the Front Office Team for updating in the SAGA system for future use.</li><li>Follow the brand principles of We Create Joy in every interaction both internally and externally.</li><li>Ensure that the retail outlet is always manned.</li><li>Will maintain any cash floats and record keeping as required by the Finance team.</li><li>Will conduct and support an inventory as directed by the finance team.</li><li>Conduct and helps to compile any reports as requested by the senior management.</li><li>Will partake in any training as required either by their direct manager or One&amp;Only Resorts.</li><li>Will partake in any cross-training activities as and when requested.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>&nbsp;&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>High School Diploma</li><li>Minimum 1 year experience Retail agents position preferable in a hotel setting.</li><li>Excellent knowledge of English</li><li>Computer Literacy</li><li>Telephone Etiquette</li></ul>&nbsp;This position is for the summer season of 2025.SkH&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Agent, Retail (6705)

The Bellman assists with the delivery and collection of guests’ luggage, parcels, faxes, messages, etc. He also assists in keeping the lobby tidy and ensure all guests receive prompt, cordial and efficient attention and service throughout their stay. Bellman is responsible for the first &amp; last impression about arrival departure experiences accordingly. Bellman utilizes buggies for luggage delivery, ensuring that buggies are kept in a perfect condition. Bellman will be acting also as valet and be responsible for safely parking the guests and external visitor’s cars and ensure all cars are parked and unparked with extreme care as per the procedures.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Helping to create a friendly and welcoming environment, by greeting visitors and guests.</li><li>Dealing with guest arrivals and departures as per LQA &amp; Forbes standards, complying with the resort’s policies.</li><li>Offering car door assistance and assisting in calling taxis</li><li>Assist guests in giving them directions and providing important information about the resort.</li><li>Respond to all guests needs quickly, efficiently, and courteously.</li><li>Use buggies for guest’s movements and luggage delivery when required.&nbsp;</li><li>Ensure prompt, accurate and courteous delivery and collection of any luggage, parcels, or mail.</li><li>To assist with any other related duties as required.</li></ul> Skills, Qualifications and Requirements&nbsp;<ul><li>Strong interpersonal skills and very good communication skills</li><li>Good knowledge of English</li><li>Previous customer related experience an asset</li><li>Must have a driver’s license</li><li>Ability to work well under pressure&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Θέσεις Εργασίας Yπάλληλος Central Customer Care Κυκλάδες

front desk shift leader– luxury resort, santorini

Donkey Hotels & Resorts

hostess/host

Andronis

spa receptionist

Andronis

bellman / υπάλληλος υποδοχής

Andronis

agent, retail (6705)

One&Only Resorts

bellman/buggy driver (6671)

One&Only Resorts

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