Responsibilities: Translate business requirements into ERP functional and configuration requirements Participate in analyzing customer needs and identifying opportunities for improvement Liaise with the R&D department for developing custom solution components when required Provide ongoing support to our growing customer base of Pylon ERP software implementations Manage testing and documenting of the ERP software configuration Perform customer needs analysis and participate in business process solutions design and architecture Compose development specifications and interact with customers to test modifications and resolve any issues that may arise Be in charge of the completeness and quality of functional design Provide user training to customers Requirements: At least 3 - 4 years experience in providing ERP software solution Services Experience in Pylon ERP is a considerable plus Computer Science or Economics or Finance Degree or equivalent Strong presentation, communication (both written & oral) skills Strong ability to convey technical information to non-technical customers Self - direction, attention to detail & great customer focus Excellent command of English, both written and oral Preferred knowledge in SQL & Javascript We Offer: Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology Awards) Competitive remuneration package Ongoing training, opportunities & career development Private medical insurance Psychological support line Online personal- training programs Free participation in Epsilon Training & Epsilon College educational programs Hybrid working model

Responsibilities: Translate business requirements into ERP functional and configuration requirements Participate in analyzing customer needs and identifying opportunities for improvement Liaise with the R&D department for developing custom solution components when required Provide ongoing support to our growing customer base of Pylon ERP software implementations Manage testing and documenting of the ERP software configuration Perform customer needs analysis and participate in business process solutions design and architecture Compose development specifications and interact with customers to test modifications and resolve any issues that may arise Be in charge of the completeness and quality of functional design Provide user training to customers Requirements: At least 3 - 4 years experience in providing ERP software solution Services Experience in Pylon ERP is a considerable plus Computer Science or Economics or Finance Degree or equivalent Strong presentation, communication (both written & oral) skills Strong ability to convey technical information to non-technical customers Self - direction, attention to detail & great customer focus Excellent command of English, both written and oral Preferred knowledge in SQL & Javascript We Offer: Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology Awards) Competitive remuneration package Ongoing training, opportunities & career development Private medical insurance Psychological support line Online personal- training programs Free participation in Epsilon Training & Epsilon College educational programs Hybrid working model

Ο ρόλος του Συμβούλου Υποστήριξης Εφαρμογών Λογιστικού Γραφείου είναι η διαχείριση και εξυπηρέτηση αιτημάτων που αφορούν στη χρήση των εφαρμογών της Epsilon Net για τα Λογιστικά Γραφεία και τα Λογιστήρια εταιριών. Ο μεγαλύτερος όγκος των αιτημάτων εξυπηρετούνται τόσο τηλεφωνικά, όσο μέσω livechat και των social media, αξιοποιώντας όλα τα σύγχρονα εργαλεία της σύγχρονης εποχής, διασφαλίζοντας ταυτόχρονα την άρτια εξυπηρέτηση και εκπαίδευση των πελατών μας. Η καθημερινότητα του τμήματος μας είναι γεμάτη προκλήσεις, γνώση και συνεργασία. Στόχος μας είναι οι πελάτες μας να απολαμβάνουν πάντα τη βέλτιστη εμπειρία εξυπηρέτησης και παράλληλα όλοι οι άνθρωποι της ομάδας μας να προοδεύουν και να απολαμβάνουν την εργασία τους. Αυτό αποδεικνύεται από τις συνεχείς βραβεύσεις του Τμήματος, όπως, μεταξύ άλλων, διάκριση για την Ποιοτική Εξυπηρέτηση Πελατών αλλά και Καλύτερου Εργασιακού Περιβάλλοντος, αντίστοιχα. Ο ρόλος αποτελεί την αφετηρία μιας λαμπρής πορείας ενδοτμηματικά, ενδοεταιρικά και ενδοομιλικά, καθώς προσφέρει πληθώρα γνώσεων και ευκαιριών για εξέλιξη και πρόοδο! Αν λοιπόν, είσαι φιλόδοξος, έχεις άριστες επικοινωνιακές δεξιότητες και πελατοκεντρική αντίληψη, διαθέτεις ομαδικό πνεύμα και κριτική σκέψη, τότε στείλε μας την αίτησή σου για να αποκτήσεις την εμπειρία της επικοινωνίας με τους καλύτερους εκπροσώπους του Λογιστικού κλάδου και να γίνεις μέλος της ομάδας μας! Απαραίτητα Προσόντα: • Τουλάχιστον 2 έτη προϋπηρεσίας σε λογιστικό γραφείο ή λογιστήριο εταιρίας • Γενικές γνώσεις λογιστικής/ φορολογίας εισοδήματος • Ευχέρεια στο γραπτό και προφορικό λόγο • Πολύ καλή γνώση MS Office H εταιρεία προσφέρει: • Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology). • Ανταγωνιστικό πακέτο αποδοχών • Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης • Ιδιωτική ιατροφαρμακευτική ασφάλιση • Ψυχολογική γραμμή υποστήριξης • Διαδικτυακά μαθήματα γυμναστικής • Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College • Υβριδικό μοντέλο εργασίας

Η Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα και η No. 1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά τελειόφοιτους για την Πρακτική τους άσκηση σε Αθήνα και Θεσσαλονίκη! Απαραίτητα Προσόντα: Τελειόφοιτος/η Πανεπιστημίου/ ΙΕΚ/ ΔΙΕΚ/ ΤΕΙ/ Κολλεγιου. Καλή γνώση χρήσης Η/Υ. Καλή γνώση Αγγλικών. Επικοινωνιακές και οργανωτικές ικανότητες. Πνεύμα ομαδικότητας και θέληση για συνεχή μάθηση. Η εταιρεία προσφέρει: Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology). Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.

Η Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα και η No. 1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά τελειόφοιτους για την Πρακτική τους άσκηση σε Αθήνα και Θεσσαλονίκη! Απαραίτητα Προσόντα: Τελειόφοιτος/η Πανεπιστημίου/ ΙΕΚ/ ΔΙΕΚ/ ΤΕΙ/ Κολλεγιου. Καλή γνώση χρήσης Η/Υ. Καλή γνώση Αγγλικών. Επικοινωνιακές και οργανωτικές ικανότητες. Πνεύμα ομαδικότητας και θέληση για συνεχή μάθηση. Η εταιρεία προσφέρει: Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology). Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.

As a key member, you will play a vital role in the design, development, maintenance, and operation of a web-based environment. Our projects stem from years of expertise in business process automation and network status monitoring, offering an exciting opportunity to work on innovative technologies in a collaborative environment.  Duties & Responsibilities: Design, develop,and maintain web applications using Spring Boot and Vaadin Architect and manage microservices infrastructure Develop and maintain CI/CD pipelines, automating the software development lifecycle Use Kubernetes for container orchestration and manage the lifecycle of microservices Collaborate with cross-functional teams to deliver integrated solutions, including API development, database management, and backend services Troubleshoot and resolve performance issues Implement high security standards and best practices in microservices architecture Research and develop new tools and technologies to improve project delivery Required skills: A degree in Computer Science or a related field Proficiency in: Java, Spring, and REST Docker Version Control Tools (Git) Build automation tools (Maven) Relational databases (e.g., MySQL, PostgreSQL) A strong understanding of software development best practices and familiarity with agile methodologies Excellent communication and problem-solving skills The ability to work both independently and collaboratively within a team Proficiency in English language (verbal/writing) Completion of military obligations Preferred skills: Kubernetes and Helm CI/CD using ArgoCD Frontend development (Typescript, Vaadin) NoSQL databases (Mongo, Influx) Team spirit and effective collaboration Organizational skills Focus on achieving results and customer-centricity Handling complex technical issues in production environments

As a member of the Field Force Solutions & Service Level Management team, the candidate will be responsible for designing, developing, and maintaining software systems and applications under his organizational unit accountability, such as mobile apps and workflow systems. Participating in the development/improvement of software for new services. Participating in the implementation phase, from analysis and functional design through to implementation. Assistance in rollout of software for new features/services. Providing support to the lifecycle management for the software developed by proactively contributing one's own ideas and suggestions for improvements. Being involved in software testing, analysis, and documentation as well as in the installation and configuration of software for new services. Duties & responsibilities Design and develop user interfaces, integrating with backend systems and ensuring a seamless user experience Customize software to meet specific business needs. This may include building custom modules, features or workflows within the system Integrate with other enterprise systems and databases, such as customer relationship management (CRM) software, enterprise resource planning (ERP) systems, and data management systems Evaluating the requirements and how they can be integrated into technology solutions, and assessing the technological options for implementation (bridge between business and technology) Preparing technical design documents (e.g., functional specifications) Clarifying the prerequisites for the operation and use of current interfaces to stakeholders Assisting with the quality assurance procedure while delivering a new project Monitor and optimize the performance of systems Ensure that mobile apps are accessible and responsive on various devices, such as tablets and smartphones Manage relationships with vendors, evaluate new solutions and negotiate contracts Required Skills Bachelor’s degree (or equivalent) in Computer Science or a related field Proven experience in one or more programming languages, such as Java, C#, JavaScript, or C++ Familiarity with software development frameworks, such as React, Angular, Django, or Spring Experience with Relational Databases, SQL and ORM technologies (JPA, Oracle DB) Expertise in developing and maintaining microservices using Angular and Spring Boot Experience with Microservices architecture, Containerized Application & Kubernetes Understanding of web technologies, including HTML, CSS, and front-end and back-end development Knowledge of designing, building, and consuming APIs and web services Experience in writing unit tests and conducting debugging to ensure the reliability and quality of software Knowledge of cloud platforms for deploying and scaling applications Familiarity with DevOps practices and tools, including CI/CD pipelines, containerization (e.g., Docker), and orchestration (e.g., Kubernetes) Experience with Agile development methodologies like Scrum or Kanban to facilitate collaboration and project management Ability to create clear and concise documentation for code, APIs, and software design   What we offer At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: Your benefits Competitive remuneration package Cafeteria benefits Company Mobile & Device Subsidies Fixed telephony, Internet & COSMOTE TV Packages Modern working environment, working laptop only Your balance Flexible working arrangements Private insurance for employees and their family members Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers Your wellness Health, safety & wellness programs: Exercise & Wellness Platform “The Coach” Wellness and sports activities, dietician appointments, medical check-ups, etc. OTE Group psychological service Your development We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through: Unlimited access to digital learning platforms Percipio & Coursera Various f2f custom made learning academies Talent & rotation programs Your On-boarding Virtual new hire pre-boarding & onboarding program A buddy to support you in the first months working with us

We are seeking a Technical Project Manager to join our team and help manage technical projects and initiatives. In this role, you will be responsible for overseeing the planning, execution, and delivery of technical projects, ensuring they are completed on time, within budget, and meet the required specifications. You will work closely with project stakeholders, including technical and non-technical teams, to identify project requirements, define project scope, create project plans, and track progress throughout the project lifecycle. Duties & responsibilities Lead technical projects, working closely with project teams, stakeholders, and vendors to ensure timely and successful project completion Define project scope, objectives, and deliverables in collaboration with stakeholders and project teams Develop and maintain project plans, schedules, budgets, and resource allocation Identify and manage project risks and issues, and develop contingency plans as needed Ensure timely and effective communication with project stakeholders, including project status updates, risk assessments, and issue resolution Monitor project progress and track key performance indicators (KPIs) to ensure project success Ensure compliance with project management standards and methodologies, including Agile and Waterfall Foster a culture of collaboration, continuous improvement, and accountability within the project team Required Skills Bachelor's degree in Computer Science, Engineering, or related field 1 to 3 years of experience in IT Project Management, Service Delivery or Business Analysis Strong understanding of project management methodologies and tools, including Agile and Waterfall Experience with project management software such as Jira, Asana, Trello, or similar tools Understanding of CRM systems Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve project goals Experience with managing multiple projects simultaneously Strong problem-solving and critical thinking skills Ability to work effectively in a fast-paced, dynamic environment.   What we offer At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: Your benefits Competitive remuneration package Cafeteria benefits Company Mobile & Device Subsidies Fixed telephony, Internet & COSMOTE TV Packages Modern working environment, working laptop only Your balance Flexible working arrangements Private insurance for employees and their family members Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers Your wellness Health, safety & wellness programs: Exercise & Wellness Platform “The Coach” Wellness and sports activities, dietician appointments, medical check-ups, etc. OTE Group psychological service Your development We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through: Unlimited access to digital learning platforms Percipio & Coursera Various f2f custom made learning academies Talent & rotation programs Your On-boarding Virtual new hire pre-boarding & onboarding program A buddy to support you in the first months working with us

As a member of the Workplace support Services team the candidate will be part of the Single Point of Contact (SPOC) for all the offered IT services to Customers.   Duties & responsibilities Incident management (in 24x7 shifts) Record, prioritize and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible Assign unresolved Incidents to appropriate Tier 2 Support Group Monitor SLA’s Keep users informed about their Incidents ’ status at agreed intervals Provide 1st level support to end users (via application consoles and Remote Assistance) related to computer systems, software, hardware and Mobile devices. User management through tools like Active Directory Resolve network issues (LAN, WAN, VPN) Resolve software issues (install drivers, software settings, printers etc) Provide end user guidance on programs and applications (How to) Organize calls between involved teams   Required Skills Bachelor’s degree (or equivalent) in Computer Science or a related field Excellent oral and written communication skills in the Spanish language High proficiency in English Experience of Microsoft Active Directory, Microsoft Exchange Server Management, Microsoft Windows – Servers, Mac OS Experience using the Microsoft Office 365 Suite (e.g., MS WORD, EXCEL, PowerPoint, Outlook, Teams, Sharepoint) Good understanding of computer systems, mobile devices and other tech products Proven ability to collect, examine, and analyze data from a variety of sources and offer solutions Excellent interpersonal skills, including working with staff to explain and resolve difficult technical situations Ability to work under pressure and recognize the importance of teamwork in the support environment​ Ability to learn quickly   Preferred Skills ITIL qualification (preferable but not essential) 2 years previous IT Service Desk Ability to manage complex projects and resolve complex issues Ability to take initiatives Experience with reporting tools

B2B Cosmote is looking for an experienced Product manager for Β2Β Mobile services with business and market knowledge and technology know-how. Duties & responsibilities Monitor, analyze, and evaluate the market and competition for Β2Β Mobile products and services Identify and propose new products & services as well as improvements to existing ones with the aim of strengthening them Define the commercial specifications of new products or modifies existing ones, to ensure their continuous growth and profitability, while also developing business cases Coordinate all involved units to implement, launch & monitor products and services throughout the customer journey & touchpoints - physical (sales & customer care) & digital (app & web) Create reports and presentations on the results of the products of his responsibility, analyze them and propose improvement actions Participate in the formation of the annual marketing & financial planning of the products & services of their responsibility Participate in the planning of end-to-end CRM actions in the context of the successful execution of the business plan of the overall proposition of the products and services of his responsibility Collaborate with Sales teams in order to facilitate in the implementation of the strategy and the increase of penetration of product & services Required Skills BA or higher degree in Technology, Telecommunications, Marketing or related technical field 2+ years experience in Product Marketing Excellent command of the English language (Proficiency) Excellent analytical and problem-solving skills Be self-driven and a quick learner to adopt to new technologies and methodologies Be highly numerate with strong analytical skills and attention to detail Be resilient and adaptable to an extremely fast-paced environment with frequent pivots and adjustments   What we offer At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: Your benefits Competitive remuneration package Cafeteria benefits Company Mobile & Device Subsidies Fixed telephony, Internet & COSMOTE TV Packages Modern working environment, working laptop only Your balance Flexible working arrangements Private insurance for employees and their family members Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers Your wellness Health, safety & wellness programs: Exercise & Wellness Platform “The Coach” Wellness and sports activities, dietician appointments, medical check-ups, etc. OTE Group psychological service Your development We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through: Unlimited access to digital learning platforms Percipio & Coursera Various f2f custom made learning academies Talent & rotation programs Your On-boarding Virtual new hire pre-boarding & onboarding program A buddy to support you in the first months working with us