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We are looking for a highly skilled Procurement Assistant for the Travelling Department to join our team.Duties and responsibilities:<ul><li>Negotiate and manage contracts with the required travel-related services (e.g. travel agencies, airlines, hotels and transfers)</li><li>Handle end-to-end travel arrangements (e.g. travel documents, booking flights, itineraries&nbsp;and vouchers)</li><li>Provide support before and during the trip, according to existing needs</li><li>Address any operational issue or last-minute changes efficiently and maintain accurate and up-to-date the agenda of travel arrangements and transactions</li><li>Contact with travel agencies in order to collect invoices and prepare the monthly expense report</li><li>Ensure all travel activities comply with internal policies, legal requirements and health &amp; safety standards</li></ul>Job qualifications and requirements:<ul><li>1-2 years of experience in a travel agency, a corporate travel management or administrative position constitutes an advantage</li><li>Strong negotiation, analytical, and decision-making skills</li><li>Proficiency in English (both oral and written)</li><li>Excellent command of MS-Office Suite</li><li>Bachelor's degree is desirable but not mandatory</li><li>Working knowledge of SAP and online booking platforms will be considered an asset</li><li>Strong communication and interpersonal skills&nbsp;</li><li>Excellent organizational skills and attention to detail</li></ul>The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>Engaging and challenging tasks within large-scale projects</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members.</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>

Procurement Assistant | Travelling Department

In this role, you will have the opportunity to contribute to improving Health, Safety, and Environment (HSE) performance in electrification business area. Each day, you will support the business by applying in-depth HSE knowledge and offering solutions and advice. You will also demonstrate your skills by ensuring effective risk management through HSE excellence throughout the ABB value chain. Working model for the role is: hybrid according to Department needs and requirements You will be mainly accountable for: •Conducting comprehensive risk assessments and audits to identify potential hazards and implement corrective actions.•Developing and delivering training programs on health, safety, and environmental policies to employees at all levels.•Cross-functional collaboration to integrate HSE into operational procedures and strategies.•Monitoring and analyzing safety performance metrics, preparing reports and presentations for management review.•Ensuring compliance with local, state, and federal regulations, updating policies and procedures as necessary.•Acting as a key point of contact for HSE-related inquiries, fostering a culture of safety within the organization.•Developing, implementing, and maintaining HSE policies and procedures aligning with regulatory requirements and industry best practices.Qualifications for the role<ul><li>You have 2- 3 years of experience in Health and Safety</li><li>Degree in Occupational Health and Safety, Environmental Engineering or other relevant</li><li>Familiarity with environmental management systems (ISO 14001) and Occupational Health and Safety Management (ISO 45001) will be an asset</li><li>Driving license (role may require small amount of travel across Greece)</li><li>You are at ease communicating in Greek &amp; English language.</li><li>A collaborative, solution-focused approach and proficient written and spoken communication skills.</li><li>A commitment for promoting a safety-first culture and continuous improvement.</li></ul>

HSE Specialist

The role involves identifying and evaluating suppliers, negotiating optimal terms, and maintaining accurate procurement records. By collaborating with cross-functional teams, the Procurement Officer ensures smooth project execution, supports operational efficiency, and upholds quality standards aligned with company objectives.Key responsibilities:<ul><li>Identifies&nbsp;and evaluate potential suppliers; build and maintain relationships with them.</li><li>Leads supplier negotiations to secure the best pricing and terms.</li><li>Manages&nbsp;the full sourcing cycle—from identifying needs to ensuring on-time delivery.</li><li>Oversees daily purchasing activities and track delivery timelines.</li><li>Ensures compliance with all internal procurement policies.</li><li>Prepares monthly procurement reports and maintain accurate supplier data.</li><li>Works closely with cross-functional teams (R&amp;D, Production, Finance) to ensure smooth project delivery.</li><li>Monitors deadlines and keep tasks moving on schedule.</li><li>Supports internal alignment and coordination in the identification and consolidation of purchase needs across all Rontis functions and locations.</li></ul>Requirements:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, Economics, or a related field</li><li>Strong negotiation and communication skills.</li><li>Analytical mindset for cost analysis and supplier evaluation.</li><li>Problem-solving abilities and a proactive approach.</li><li>High attention to detail and excellent organizational skills.</li><li>Understanding of the pharmaceutical industry landscape.</li><li>Strong English communication skills (spoken and written).</li><li>Proficiency in Microsoft Office, especially Excel and Outlook.</li></ul>

Procurement Officer

We are looking for a highly skilled Procurement Electrical Engineer to join our team.Duties and responsibilities: •&nbsp;&nbsp; &nbsp;Source and evaluate suppliers, subcontractors, and vendors to ensure quality, cost-effectiveness, and reliability •&nbsp;&nbsp; &nbsp;Conduct new business contracts and manage suppliers’ payment •&nbsp;&nbsp; &nbsp;Negotiate contracts and terms with suppliers to secure the best value while mitigating risks. •&nbsp;&nbsp; &nbsp;Manage purchase orders and procurement documentation. •&nbsp;&nbsp; &nbsp;Collaborate with Line managers and teams to identify material needs and align procurement activities with project schedules. •&nbsp;&nbsp; &nbsp;Monitor supplier performance to ensure adherence to contract terms, quality standards, and delivery schedules. •&nbsp;&nbsp; &nbsp;Conduct market research to stay informed about trends, pricing, and supply chain challenges in the construction sector. •&nbsp;&nbsp; &nbsp;Ensure compliance with company policies, legal regulations, and safety standards in procurement processes. •&nbsp;&nbsp; &nbsp;Provide mentorship and guidance to junior procurement team members.Job qualifications and requirements: •&nbsp;&nbsp; &nbsp;Bachelor’s degree in Electrical Engineering •&nbsp;&nbsp; &nbsp;Minimum of 3-5 years of procurement experience, preferably in the Construction or Res or Facility Management industry •&nbsp;&nbsp; &nbsp;Proficiency in procurement software and tools (e.g., SAP MM, Oracle, or similar) •&nbsp;&nbsp; &nbsp;Excellent command of MS-Office Suite •&nbsp;&nbsp; &nbsp;Understanding of procurement principles, sourcing strategies, and supply chain processes •&nbsp;&nbsp; &nbsp;Familiarity with construction materials, equipment, and subcontracting processes •&nbsp;&nbsp; &nbsp;Familiarity with ESG principles in procurement strategies, including sustainable sourcing and ethical vendor selection. •&nbsp;&nbsp; &nbsp;Strong negotiation, analytical, and decision-making skills •&nbsp;&nbsp; &nbsp;Excellent organizational skills and attention to detail. •&nbsp;&nbsp; &nbsp;Strong communication and interpersonal skills.&nbsp;The Company offers: •&nbsp;&nbsp; &nbsp;A competitive compensation package •&nbsp;&nbsp; &nbsp;Private medical insurance •&nbsp;&nbsp; &nbsp;Engaging and challenging tasks within large-scale projects •&nbsp;&nbsp; &nbsp;Opportunities for continuous learning and professional growth •&nbsp;&nbsp; &nbsp;A positive and collaborative working environment •&nbsp;&nbsp; &nbsp;Committed to providing a healthy and safe workplace for all team members.We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint: •&nbsp;&nbsp; &nbsp;We contribute to Greece's green transition! •&nbsp;&nbsp; &nbsp;We support Greek suppliers! •&nbsp;&nbsp; &nbsp;We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste. •&nbsp;&nbsp; &nbsp;We operate responsibly!We value your privacy. All personal data provided in your application and CV will be kept completely confidential. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Join our community and let’s build your future together!

Procurement Electrical Engineer

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

Intellectica is recruiting a Senior Energy Trader on behalf of its client, a leading energy group with over 20 years of expertise in electricity generation and supply from Renewable Energy Sources. Based in Athens, Greece, and reporting directly to the Head of Trading, the successful candidate will play a pivotal role in shaping trading strategies and ensuring optimal performance in a dynamic energy market. This position is critical for maximizing profitability, managing risk exposure, and sustaining the organization’s competitive advantage across European energy markets.Key activities and responsibilities of this role include:<ul><li>Shape and execute trading strategies for electricity and gas across European markets, ensuring alignment with business objectives and risk management policies</li><li>Lead trading activities for RES Aggregation portfolios, optimizing performance and profitability</li><li>Analyze market trends, price dynamics, and regulatory developments to identify and capitalize on profitable opportunities</li><li>Optimize trading positions and portfolio performance, balancing risk and return in a fast-moving environment</li><li>Develop and refine analytical tools and forecasting models to enhance decision-making and trading efficiency</li><li>Execute trades and maintain strong relationships with brokers, counterparties, exchanges, and auction platforms to secure competitive market access</li><li>Deliver accurate and timely performance reporting, including PnL statements, KPIs, and cash flow monitoring</li><li>Ensure full compliance and integrity in transaction settlement, overseeing financial verification and operational accuracy</li><li>Collaborate across internal teams to align trading activities with broader business goals and market developments</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Economics, Finance, Mathematics, Engineering, or a related field</li><li>Master’s degree in Economics or Energy is considered an asset</li><li>Minimum of 5 years’ experience in energy trading or energy market analysis</li><li>Trader certifications (HenEx – Spot/Derivatives/Gas, EEX) are desirable</li><li>Proven track record in executing trades and managing risk in dynamic market environments</li><li>Hands-on experience with RES Aggregation portfolios and familiarity with renewable energy trading mechanisms</li><li>Knowledge of Python, SQL, and a strong background in data analysis or machine learning is a plus</li><li>Excellent command of English and Greek, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong attention to detail and commitment to data accuracy</li><li>Methodical, analytical, and systematic approach to problem-solving</li><li>Excellent organizational and time-management skills</li><li>Sound decision-making abilities and a sense of accountability</li><li>Ability to collaborate effectively across teams and functions</li><li>Adaptability and resilience in a dynamic, fast-paced environment</li></ul>

Senior Energy Trader int-0430

We are looking for a highly skilled Sustainability &amp; Compliance Officer to join our team.Duties and responsibilities:<ul><li>Monitor and implement CBAM Reporting with a particular focus on imported construction and metallic materials</li><li>Manage the ESG procurement strategy and support the organization’s compliance with future CSRD requirements</li><li>Ensure alignment with EVER (European Environmental Sustainability Regulations) across procurement processes</li><li>Monitor Building Sustainability &amp; Timber/Bio-based Standards (BSTB)</li><li>Design and maintain a Supplier Evaluation System including KPIs, ESG scoring, and audit processes</li><li>Collect ESG and EU Taxonomy data from suppliers and subcontractors to support regulatory reporting</li><li>Develop procurement policies, procedures and operational manuals</li><li>Collaborate effectively with the Environmental, Finance, and Legal departments</li></ul> Job qualifications and requirements:<ul><li>Bachelor's degree in Engineering (Chemical, Environmental, Mechanical, Civil) or in Economics, with strong ESG and Compliance knowledge</li><li>Proven experience in key sustainability frameworks, including ESG reporting, CSRD requirements, LCA (Life Cycle Assessment), CBAM and EU Taxonomy</li><li>2 years experience in procurement compliance, supplier auditing processes and subject reporting standards</li><li>Familiarity with construction materials, equipment, and subcontracting processes</li><li>Excellent command of MS-Office Suite</li><li>Proficiency in English (both oral and written)</li><li>Strong organizational, analytical and communication skills</li></ul>The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>Engaging and challenging tasks within large-scale projects</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>&nbsp;We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>We value your privacy. All personal data provided in your application and CV will be kept completely confidential.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Join our community and let’s build your future together!

Sustainability & Compliance Officer | Procurement Department

Based in Athens, Greece, and reporting directly to the CEO, the successful candidate will play a key role in leading and expanding the company’s international market presence by driving export growth.Key activities and responsibilities of this role include:<ul><li>Developing and implementing comprehensive export strategies to enhance the company’s footprint in existing markets and penetrate new international territories</li><li>Identifying and evaluating new business opportunities, partnerships, and distribution channels to drive export growth</li><li>Building and maintaining strong relationships with international clients, distributors, and partners to ensure long-term collaboration and success</li><li>Analyzing market trends, customer needs, and competitive landscapes to inform and adjust export plans effectively</li><li>Ensuring compliance with all international trade regulations, export laws, and customs requirements across various regions</li><li>Collaborating closely with supply chain, logistics, marketing and operations teams to ensure efficient and cost-effective delivery of products to international markets</li><li>Leading, mentoring, and developing the export sales team, fostering a results-driven and customer-centric culture</li><li>Traveling abroad frequently to meet with key clients, explore new markets, and oversee international operations</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Business, Marketing, Supply Chain Management, or a related field; an MBA will be a plus</li><li>Proven experience, at least 7 years, in a senior export or international business development role within the&nbsp;FMCG sector</li><li>Experience working across multiple international markets with an understanding of cultural nuances, consumer behaviors, and regulatory requirements to optimize market entry and expansion strategies</li><li>Strong track record of driving export sales growth and&nbsp;entering new international markets</li><li>Familiarity with Microsoft Office suite</li><li>Fluent in English and Greek (both written and verbal); proficiency in additional languages is a plus</li><li>Willingness to travel abroad frequently&nbsp;to engage with international partners and explore new market opportunities</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication skills; personable and engaging</li><li>Exceptional negotiation skills; proven ability to negotiate high-value contracts, pricing structures, and distribution agreements while ensuring mutually beneficial outcomes for all parties involved</li><li>Strategic thinker with a proactive approach and a can-do attitude; forward-thinking professional with the ability to anticipate market trends, identify business opportunities, and implement solutions that enhance global sales performance</li><li>Strong leadership skills; capable of motivating, coaching, and developing high-performing teams</li></ul>

Exports Director int-0284

At Nova, a leading telecommunications, media and technology group, we are looking for a Sustainability &amp; ESG Officer to join our Corporate Affairs team, reporting directly to the Corporate Affairs Executive Director.Nova is committed to driving sustainable growth, innovation, and positive societal impact, contributing to the sustainability objectives of United Group. The role offers hands-on involvement in shaping and implementing Nova’s sustainability agenda, with exposure to senior leadership, group-level initiatives, and key external stakeholders.You have a challenging mission to:Accelerate Nova’s sustainability and ESG agenda, embedding sustainability across business operations, strategy, and culture, while coordinating critical initiatives such as the annual Sustainability Report, materiality analysis, and flagship CSR programs, with measurable impact on performance, compliance readiness, and reputation.What you will do<ul><li>Coordinate the 2026 materiality analysis, stakeholder mapping, and prioritization of ESG topics</li><li>Lead the coordination of sustainability reporting, including data collection, collaboration with external providers, editing, validation, and assurance, ensuring alignment with GRI Standards</li><li>Support the integration of sustainability into corporate strategy, risk management, and business processes</li></ul>Enabling &amp; development activities<ul><li>Monitor EU and global ESG regulatory and market developments (ESRS, CSRD, climate and sustainability trends) and translate them into actionable insights</li><li>Drive internal engagement, ESG awareness, and training initiatives across functions (energy efficiency, carbon reduction, e-waste, inclusion, ethics)</li><li>Contribute to the development of policies, tools, dashboards, and KPIs to track sustainability performance</li><li>Coordinate flagship CSR initiatives, collaborating closely with NGOs, academic institutions, authorities, local communities, and youth-focused programs</li><li>Act as a connector between internal teams and external sustainability partners</li></ul>What we are looking for<ul><li>Bachelor’s degree in Sustainability, Environmental Science, Engineering, Business, Economics, or a related field (Master’s degree is a plus)</li><li>3–7 years of professional experience in Sustainability / ESG roles, ideally within telecoms, technology, media, or other fast-paced corporate environments</li><li>Hands-on knowledge of GRI Standards, sustainability reporting, and materiality assessments</li><li>Familiarity with emerging frameworks such as ESRS, TCFD, SASB, SDGs, SBTi (practical experience with some of them is sufficient)</li><li>Experience in multi-stakeholder project coordination, CSR, or social impact initiatives</li><li>Strong project management, analytical, and communication skills in Greek and English</li><li>Strategic thinking combined with attention to detail and the ability to translate ESG concepts into practical actions</li><li>Relationship-building mindset, adaptability, and creativity</li><li>High ethical standards and genuine passion for sustainability and positive societal impact</li></ul>&nbsp;What you will get:<ul><li>Annual Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check-up your health</li><li>Toddlers allowance to daycare your kids</li><li>Exposure to group-level sustainability strategy</li><li>Direct collaboration with senior leadership</li><li>Opportunity to actively shape Nova’s sustainability agenda</li></ul>

Sustainability & ESG Officer

As a Product Management Sr. Specialist, you'll design and enhance interactions that meet customer needs, boost satisfaction, and drive loyalty. Ready to elevate customer experiences and make a real impact?&nbsp;Your day to day will include:<ul><li>Supporting the execution of customer experience strategy in line with the Retail team goals</li><li>Suggesting yearly plans for new initiatives, features and journeys based on facts analysis, business goals and compliance framework&nbsp;</li><li>Proposing performance targets, KPIs, and supports daily operations to enhance customer satisfaction and experience</li><li>Assessing market and customer insights to drive actionable improvements and supporting the development of product content, mechanics and payouts</li><li>Developing and monitoring analytical reports on performance, identifying areas for improvement and proposing solutions</li><li>Collaborating with marketing teams to shape campaigns and GTM plans that elevate customer experience</li><li>Performing market visits to review how commercial actions are translated to customer experience</li><li>Suggesting CRM tactics and loyalty programs to increase customer engagement and enhance brand experience</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Marketing, Economics, Business Administration, Economics or relevant field. MSc in relevant topic is desirable</li><li>5+ years of relevant experience in a similar product marketing within Gaming, FMCG, Telecoms, Banking</li><li>Business acumen with customer centric mentality and creativity</li><li>Solid understanding of marketing and product promotion techniques&nbsp;</li><li>Very good communication and presentation skills</li><li>Strong analytical and problem-solving skills</li><li>Strong sales analysis skills (reporting, deep dives, correlations, etc.)</li><li>Results an achievement-oriented mindset</li><li>Teamwork attitude with excellent interpersonal skills</li><li>Adaptability and flexibility to dynamically changing requirements and demands</li><li>Excellent communication skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp; &nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Customer Experience Senior Specialist-Gaming (3395)

As a Quality Analyst, you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met.&nbsp;Roles and responsibilities:Audit calls/interactions/transactions for aligned TeammatesCoach Teammates for performance improvement (campaign specific)&nbsp;Report performance for an aligned span on a daily/weekly/monthly basisProvide inputs and basis audits for briefings and training which need identification&nbsp;Partner with Team Leaders (TLs) in leading team meetings for metrics improvementParticipate in strategic projects for the campaign/LOBIdentify and escalate any potential quality issues per defined processIsolate and report defects; verify defect fixesSuggest process/system improvements based on common customer concernsAccomplish other responsibilities assigned by managementDrive quality initiatives, contests and campaigns for the assigned spanBe updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications:Fluent English &amp; UkrainianGraduate of any course (preferred)At least one-year of work experience as a Quality Analyst (preferred)Basic skills in Excel or Google Sheets&nbsp;Problem-solving skillsFamiliarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred)&nbsp;Soft skills:Has strong customer centricityCan assertively provide constructive feedbackHas good written and verbal communication skillsThinks logicallyCan manage conflicts&nbsp;Pays strong attention to detailCan work with minimal supervisionDemonstrates initiative and good judgmentCan work on multiple projects and is versatileCan establish and maintain effective working relations with a wide variety of individualsCan work with a diverse teamHas a Continuous Improvement mindsetPersonality traits required:Demonstrates clear thought processArticulates clearly&nbsp;Exercises conscientiousness and diligenceDemonstrates assertiveness&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Θέσεις Εργασίας Operations Manager Ελλάδα, Άλλο - Σελίδα 2

procurement assistant | travelling department

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procurement officer

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procurement electrical engineer

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indirect spend procurement specialist

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senior energy trader int-0430

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sustainability & compliance officer | procurement department

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exports director int-0284

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sustainability & esg officer

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customer experience senior specialist-gaming (3395)

ΟΠΑΠ

ukrainian quality analyst

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