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Κέντρο Εξυπηρέτησης / Call Center

Marketing

ΜΜΕ / Social Media

Διοίκηση Επιχειρήσεων

Εμπόριο Λιανικής

Ανθρώπινο Δυναμικό / HR

Τέχνες / Πολιτισμός

Τουρισμός / Ξενοδοχεία

Άλλο

Νομικές Υπηρεσίες

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LastThreeDays

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Aoristou

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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. About the Pioneer Talent Program&nbsp;Are you an early-career professional ready to kickstart your career in the dynamic world of blockchain? Binance’s Pioneer Talent Program is designed to nurture ambitious individuals like you. The program offers full-time roles where participants will gain hands-on expertise via a tailored training curriculum and personalized 1:1 mentorship from industry leaders. Dive behind the scenes of the world’s leading blockchain ecosystem while building the skills to thrive in Web3. Launch your career with purpose—join us in shaping the future of digital innovation.&nbsp;&nbsp; Who May ApplyCandidates with up to 5 years of relevant work experience About the teamJoin Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities:<ul><li>Handle high volume live chat and other online tools</li><li>Provide accurate, valid and comprehensive information</li><li>Follow communication procedures, guidelines, and policies</li><li>Support other business units with customer liaison, accurately document customer requests</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Go the extra mile to engage customers</li></ul>Requirements:<ul><li>Minimum 1 year experience in customer service, preferably in finance or E-commerce industry</li><li>College degree or above</li><li>Native-level fluency in French, and advanced English is required to support our global/overseas users in this role</li><li>Previous experience with cross-functional support will be advantageous</li><li>High level of honesty and integrity; Proactive and meticulous; Have a sense of responsibility and spirit of as a team</li><li>Ability to work under pressure, strong communication skills and aim to exceed beyond expectations</li><li>Passionate for the customer service industry and can accept to work under different work shifts</li><li>Positive about the crypto industry</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.binance.com/en/candidate/privacy/notice">Candidate Privacy Notice</a>

Pioneer Talent Program - Customer Service Representative

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team remotely from multiple regions across&nbsp;Greece&nbsp;(Eastern Macedonia and Thrace, Peloponnese, Epirus, Crete)!Kindly note that&nbsp;only&nbsp;candidates based outside of Athens &amp; Thessaloniki are eligible for our remote openings.In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week (40 hours per week).</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to your region's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Support Associate

The&nbsp;Group Sales Support and Reservation Agent&nbsp;will be part of the Call Center team in the Commercial Department to support the French market. The role is responsible for providing excellent customer service, driving sales, and ensuring efficient operations within the airline industry. It is critical in driving business growth, increasing brand awareness, and ensuring the successful implementation of the company’s commercial strategies in France. The work location is in Greece with a remote working model<hr>Responsibilities: <ul><li>Handle on-time customers’ needs through e-mails and inbound calls, ensuring a seamless customer experience.</li><li>Manage and monitor group reservations (booking, payment, ticket issuance).</li><li>Provide accurate and timely information to passengers, agencies (mostly from France) agents, and airport stations.</li><li>Build and maintain relationships with external partners and travel agencies to generate group sales and revenue.</li><li>Support Group sales operations and reporting.</li><li>Cross-collaboration with internal teams.</li></ul><hr>Competences: <ul><li>Customer oriented with exceptional communication (verbal and written in French) and interpersonal skills.</li><li>Very good negotiation skills.</li><li>Excellent problem-solving skills with a calm and empathetic approach.</li><li>Time management skills and ability to work under pressure in a dynamic environment.</li><li>Teamwork and collaboration.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree in Tourism, Business Administration, or a related field.</li><li>Minimum 2 years working experience in the travel industry and in customer service.</li><li>Fluency in French (verbal and written) and English.</li><li>IT literate (MS Office)</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.

Group Sales Support and Reservation Agent for French Market (Greece based, Remote)

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

<h2>Scanning.....</h2>Στην Κωτσόβολος πιστεύουμε σε όλα όσα έχεις να προσφέρεις!&nbsp;Έλα να γίνουμε μαζί πολλά περισσότερα! #beMORE&nbsp;&nbsp;📈&nbsp;Τα νούμερά μας&nbsp;3.000+ άνθρωποι | 90+ καταστήματα | 2 σύγχρονα εκπαιδευτικά κέντρα | 53.000+ ώρες εκπαίδευσης τον χρόνο&nbsp;&nbsp;🎯Ο στόχος μας &nbsp;Να σχεδιάζουμε το αύριο, να εξελισσόμαστε και να καινοτομούμε, εξασφαλίζοντας σε όλους μας μια καλύτερη ζωή.&nbsp;&nbsp;💼 Πως θα είναι η καθημερινότητά σου &nbsp;Προσφέρεις καθημερινά να παρέχεις την καλύτερη δυνατή εμπειρία στον πελάτη! Διαχειρίζεσαι εισερχόμενες κλήσεις, διερευνάς τις ανάγκες του πελάτη και να τον καθοδηγείς. Ως μέλος της ομάδας, φροντίζεις για την πώληση ολοκληρωμένων λύσεων, προϊόντων και υπηρεσιών, συμβάλλοντας στην επίτευξη των στόχων του τηλεφωνικού κέντρου.&nbsp;&nbsp;🚀 Έλα στην ομάδα μας, εάν έχεις &nbsp;<ul><li>Ταλέντο στην επικοινωνία &nbsp;</li><li>Πάθος για την τεχνολογία&nbsp;</li><li>Διάθεση για συνεργασία&nbsp;</li><li>Ευχέρεια στην αγγλική γλώσσα &nbsp;</li><li>Άνεση στη χρήση Η/Υ&nbsp;</li><li>Ευελιξία εργασίας σε βάρδιες&nbsp;</li></ul>&nbsp;💎Εδώ θα βρεις&nbsp;<ul><li>Συνεχή εκπαίδευση σε νέες τεχνολογίες&nbsp;</li><li>Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης&nbsp;</li><li>Δυναμικό σχήμα bonus βάσει επίτευξης στόχων &nbsp;</li><li>Ομαδική ασφάλιση &nbsp;</li><li>Εκπτώσεις στα προϊόντα της εταιρείας μας&nbsp;</li><li>Δράσεις wellbeing&nbsp;</li></ul>&nbsp;⭐ Join #teamKotsovolos και βρες ένα περιβάλλον που προωθεί τις νέες τεχνολογίες, αγαπά να εξελίσσεται, αγκαλιάζει τη διαφορετικότητα και βρίσκεται δίπλα στην κοινωνία!&nbsp;

Inbound Sales Αdvisor - Fully Remote Θεσσαλονίκη

Θέσεις Εργασίας Ελλάδα, Κέντρο Εξυπηρέτησης / Call Center - Σελίδα 2

pioneer talent program - customer service representative

Binance

support associate

Wolt Greece

group sales support and reservation agent for french market (greece based, remote)

SKY express

remote call center agent (thessaloniki based)

SKY express

inbound sales αdvisor - fully remote θεσσαλονίκη

Kotsovolos