Εκπαίδευση

Ναυτιλία

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Αισθητική / Κομμωτήριο

Πληροφορική

Εμπόριο Λιανικής

Χρηματοοικονομικά

Βιομηχανική Παραγωγή

Αποθήκη / Logistics

Τουρισμός / Ξενοδοχεία

Γραμματειακή Υποστήριξη

Εστίαση

Ανθρώπινο Δυναμικό / HR

Marketing

Αθλητισμός / Fitness

Εργάτες

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

Εταιρικές Πωλήσεις

LastWeek

LastThreeDays

Today

Seasonal

Aoristou

Orismenou

Internship

FullTime

OnSite

At Numo Hotels &amp; Resorts, we exist to redefine the essence of hospitality, bringing you a fresh and modern twist—just like our name suggests! We blend a unique, elegant atmosphere with a vibe that goes beyond expectations, all while creating a welcoming and secure space for our amazing team. Our company is built on a foundation of key values: integrity, teamwork, respect, kindness, and creativity. These values drive our actions, foster collaboration and inspire innovation in all that we do.What’s expected<ul><li>Respond timely and in an informative manner to all booking requests arriving by mail, telephone, web booking systems or any other means</li><li>Build and strengthen relationships with existing and new customers to enable future bookings, execute and support the operational aspects of business booked, check if advance payments are made timely</li><li>Maintain reservation records, update room availability on the PMS database, process any modifications or cancellations and communicate with team members as appropriate</li><li>Be fully aware of room types, their locations, layout and specific features, and work on allocation and maximizing yield from room reservations</li><li>Be aware of all room rates, packages, discounts, special offers and other available benefits</li><li>Create and maintain a well-organized database of clientele profiles, updated with special requirements and any other useful information</li><li>Ensure excellent communication with the Front Office Team and coordinate the organization of additional services (such as airport transfer or VIP benefits) offered to the customers at the time of room reservation</li><li>Understand the overall market, be aware of competitors’ strengths and weaknesses, economic trends, supply and demand</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’ reservations department</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>Benefits<ul><li>A salary that makes Mondays better – Competitive pay for your awesomeness.</li><li>Training that’s anything but boring – On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow – Opportunities for professional development at every step.</li><li>Perks that matter – Financial support for life’s big moments and a little extra on your birthday!</li><li>Take advantage of exclusive employee discounts on hotel stays worldwide, made possible through our partnership with a leading international hotel chain. Enjoy dreamy getaways at various destinations around the globe!</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork – We’re stronger together!</li><li>Integrity – Do the right thing, even when no one is watching!</li><li>Respect – We honor all voices, and every idea counts!</li><li>Kindness – A smile goes a long way!</li><li>Creativity – If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>It’ shouldn’t be just a job, it should be a lifestyle!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Reservation Agent

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent

Electra Hotels &amp; Resorts,is actively looking to recruit a&nbsp;Revenue Executive (Fixed Term Contract)&nbsp;(Position Ref.: REVEXFT)This position will be reporting to the Revenue Manager.Main&nbsp;Responsibilities:<ul><li>Be the owner of new Channel Connections (Room and Rate Plan Mapping, Accurate Availability distribution) on the Channel Manager</li><li>Support inventory management and pricing through all channels on a daily basis</li><li>Assist the DORM with essential administrative duties and fulfill reporting and analysis tasks</li><li>Closely monitor competitive pricing and understand the impact of pricing decisions on property performance; perform competitor checks and report as appropriate</li><li>Support the DORM in the effective implementation of Standards, Policies &amp; Procedures (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS and Channel Manager RM-related functionalities)</li><li>Action rate solicitations as directed and maintain rate plans</li><li>Ensure the hotel is compliant with Best Rate Guarantee standards</li><li>Assist the DORM with balancing all figures between the PMS and Channel Manager, ensuring accurate data entry</li><li>Support the execution of the selling strategy through the Channel Manager and all available channels</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements:<ul><li>Minimum of 2 years of experience in Revenue Management or a similar analytical role within the hospitality or service industry</li><li>A University Degree in Economics, Business Administration, Data Analytics, or other related fields will be considered an asset</li><li>Proficient in Microsoft Office applications, particularly Excel and Word</li><li>Familiarity with hotel systems and Property Management Systems (PMS), especially Opera</li><li>Prior experience with WebHotelier and/or PrimalRES will be considered an asset</li><li>Minimum of 2 years of experience with Channel Connectivity for Central Reservation Systems (CRS) is required</li><li>Fluency in both Greek and English (written and spoken)</li><li>Strong problem-solving abilities and a results-oriented mindset</li><li>Excellent organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment</li><li>Strong interpersonal skills, with the ability to build relationships and effectively influence stakeholders at all levels</li><li>Proactive, analytical, and detail-oriented</li><li>Able to perform well under pressure and manage multiple tasks efficiently</li><li>Exceptional presentation and communication skills</li><li>High level of integrity and a team-oriented approach</li></ul>&nbsp;Electra Hotels &amp; Resorts offers:<ul><li>A competitive remuneration package</li><li>Rapid career advancement opportunities within one of Greece’s most prestigious hotel groups</li><li>Continuous learning and professional development</li><li>A dynamic, team-focused working environment, committed to sustainable growth and the creation of premium, innovative hospitality initiatives</li></ul>If you are interested in becoming a part of Electra Hotels &amp; Resorts, please send your CV quoting the reference code&nbsp;REVEXFT&nbsp;All applications will be treated with strict confidentiality.Only shortlisted candidates will be contacted.

Revenue Executive (Fixed Term)

H ξενοδοχειακή αλυσίδα&nbsp;Electra&nbsp;Hotels&nbsp;&amp;&nbsp;Resorts, η οποία δραστηριοποιείται στην Αθήνα, Θεσσαλονίκη, Ρόδο και Κεφαλονιά αναζητά να καλύψει για τις ξενοδοχειακές μονάδες στην Αθήνα (Electra&nbsp;Metropolis,&nbsp;Electra&nbsp;Palace,&nbsp;Electra&nbsp;Rhythm) τη θέση:&nbsp;Οροφοκόμος/ Βαλές&nbsp;(κωδικός θέσης:&nbsp;VAL_ATH)&nbsp;Απαραίτητα Προσόντα:<ul><li>Προηγούμενη εμπειρία σε παρόμοια θέση σε ξενοδοχείο 4* ή 5*</li><li>Ικανότητα ανάληψης ευθυνών και προσοχή στη λεπτομέρεια</li><li>Ευελιξία και ικανότητα προσαρμογής σε νέες συνθήκες</li><li>Ομαδικό πνεύμα και διάθεση συνεργασίας</li></ul>Στα πλαίσια της παραπάνω θέσης, η&nbsp;Εταιρεία μας προσφέρει:<ul><li>Επαγγελματικό περιβάλλον εργασίας</li><li>Εταιρικές Παροχές</li><li>Συνεχής εκπαίδευση και επαγγελματική εξέλιξη</li></ul>&nbsp;Παρακαλώ όπως αποστείλετε το βιογραφικό σας σημείωμα δηλώνοντας το κωδικό της θέσης.*Τα στοιχεία των αιτήσεων θα παραμείνουν εμπιστευτικά.*Επικοινωνία θα γίνει μόνο με τις/τους υποψήφιες/ους που ανταποκρίνονται στις απαιτήσεις της θέσης.

Οροφοκόμος/ Βαλές - ΑΘΗΝΑ

Θέσεις Εργασίας Ελλάδα, Τουρισμός / Ξενοδοχεία

reservation agent

NUMO Hotels & Resorts

rooms reservation agent

Sani / Ikos Group

revenue executive (fixed term)

Electra Hotels & Resorts

οροφοκόμος/ βαλές - αθηνα

Electra Hotels & Resorts