Πληροφορική

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Διοίκηση Επιχειρήσεων

Κέντρο Εξυπηρέτησης / Call Center

Χρηματοοικονομικά

Άλλο

Δημοσιογραφία / ΜΜΕ

Ανθρώπινο Δυναμικό / HR

Επαγγέλματα Υγείας

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Training and Quality Manager – Athens - GreeceBringing smiles is what we do at TTEC… for you and the customer. As a Training and Quality Manager working on site in Athens, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Customer Service Learning and Quality experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrive site performance ⇒Partner and consult with the site operational leadership team to conduct a quantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable for creating and driving appropriate action plans with key stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Looking holistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause, deep-dive, collaborating with key leadership team and support staff).Develop Learning &amp; Quality team Members - Observation team members’ performance provide feedback and coach individuals to grow and develop, succession planning, development opportunities, coaching, feedbackDrive execution of Quality Operating Model &amp; Standards - Responsible for strategy and calibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●&nbsp;&nbsp;Minimum 1 year call center or equivalent work experience&nbsp;●&nbsp;&nbsp;Possess excellent written and spoken English communication skills●&nbsp;&nbsp;Excellent interpersonal skills●&nbsp;&nbsp;Excellent organizational skills●&nbsp;&nbsp;Able to work independently, as well as extremely team-focused; supports team and peer decisions●&nbsp;&nbsp;Meticulous attention to detail●&nbsp;&nbsp;Able of working cooperatively with people of diverse backgrounds regardless of personal differences●&nbsp;&nbsp;To be the change ambassador, with the ability to drive change by owning the measuring of the adoption of change, showing flexibility and adapting to the dynamic Customer Service environment●&nbsp;&nbsp;Receptive to feedback, takes directions and is aware of development areas●&nbsp;&nbsp;Ability to self-motivate and manage own time●&nbsp;&nbsp;Ability to own your own development and with a growth mindset●&nbsp;&nbsp;Ability to facilitate quality calibrations in a face to face and virtual environment, with peer group and global stakeholders●&nbsp;&nbsp;Partner with global learning team to provide input, review created materials, and support delivery of workshops●&nbsp;&nbsp;Ability to adopt a consultative approach with stakeholders●&nbsp;&nbsp;Ability to conduct deep dives as part of overall root cause problem solving, analyze and create report on outcomes●&nbsp;&nbsp;Ability to use the Learning Management System for basic learning activities e.g. ability to pull and analyze reports, upload content, create learning coursesKnowledge●&nbsp;&nbsp;Demonstrate an understanding of facilitation and questioning&nbsp;techniques●&nbsp;&nbsp;Good understanding of adult learning principles and learning styles●&nbsp;&nbsp;Good understanding of the learning models and learning cycles (ADDIE, Agile Learning, Learner Centered, etc.)●&nbsp;&nbsp;Proven experience in improving performance through a Quality Management Tool, and / or experience working with call centre quality programs●&nbsp;&nbsp;Good understanding of the Customer Service business at Booking or similar environment●&nbsp;&nbsp;Customer Service outcome oriented●&nbsp;&nbsp;Available full time and flexible in both schedule and tasks based on local needs●&nbsp;&nbsp;Experience of data analysis●&nbsp;&nbsp;Experience of root cause problem solving methodology●&nbsp;&nbsp;Experience in change management methodologies●&nbsp;&nbsp;Experience of project management methodology●&nbsp;&nbsp;Experience of facilitating a quality calibration processWhat You Can Expect•&nbsp;&nbsp;Supportive of your career and professional development•&nbsp;&nbsp;An inclusive culture and community minded organization where giving back is encouraged•&nbsp;&nbsp;A global team of curious lifelong learners guided by our company values•&nbsp;&nbsp;Ask us about our paid time off (PTO) and wellness and healthcare benefits•&nbsp;&nbsp;And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit www.mybenefits.ttec.com for more information.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Quality Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in English and French</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

French-English Business Development Sales Representative

Your Key Responsibilities&nbsp;<ul><li>Participation in large-scale client engagements.</li><li>Contribution towards, or even leading delivery of innovative and engaging data engineering solutions.</li><li>Understanding of business and technical requirements, provision of subject matter expertise and implementation of data engineering techniques.</li><li>Designing innovative data engineering solutions.</li><li>Conducting data discovery activities, performing root cause analysis, and making recommendations for the remediation of data quality issues.</li><li>Putting into practice good organizational and time management skills, with the ability to prioritize and complete multiple complex projects under tight deadlines.</li></ul>&nbsp;&nbsp;To qualify for the role you must have:&nbsp;<ul><li>A BSc or MSc degree in Computer Science, Engineering or other equivalent subject</li><li>At least 3 years of relevant working experience</li><li>Knowledge of Data Management, Data Warehousing concepts &amp; methodologies (familiarity with at least one of the following databases &amp; design principles:&nbsp;DWH, DataLake, Lakehouse, Delta etc.)</li><li>Working experience in complex SQL querying and development (Joins, Stored procedures/functions, Aggregations/Window Functions, CTEs, Indexes, optimization)</li><li>Experience in ETL/Pipelines design &amp; development using industry tools (e.g. SSIS, Azure Data Factory, Databricks, Airflow, dbt etc)</li><li>Excellent command in English both oral and written</li></ul>&nbsp;&nbsp;Ideally, you will also have:&nbsp;<ul><li>Working experience in Python programming</li><li>Experience with Cloud Data Platforms (Snowflake, Azure, AWS etc.)</li><li>Experience with Apache Spark, Big Data Infrastructure and tools (e.g. Kafka)</li></ul>&nbsp;&nbsp;What We Look For&nbsp;<ul><li>Strong analytical, problem solving and critical thinking skills.</li><li>Desire to investigate and try-out new tools and technologies as they are released.</li><li>Ability to work under tight timelines, in cases for multiple project deliveries.</li><li>Good interpersonal skills and ability to work effectively within high-performing teams.</li><li>Confidence to convey technical advice and guidance to clients.</li><li>Evidence of self-motivation for continuous development.</li></ul>&nbsp;What we offer<ul><li>Competitive remuneration package:&nbsp;You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.&nbsp;</li><li>Flexible working arrangements:&nbsp;We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.</li><li>Personalized learning experience and career development:&nbsp;We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership &amp; Development process, all of which can lead to a meaningful impact and success as defined by you.</li><li>Transformative leadership:&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture:&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li><li>International Experience:&nbsp;Become part of international projects and work along multicultural teams, through our global network.</li><li>Above all, you will be working in one of the&nbsp;Top Employers in Greece for 2023, awarded by the Top Employers Institute.</li></ul>&nbsp;If you can demonstrate that you meet the criteria above, please contact us as soon as possible.&nbsp;The exceptional EY experience. It’s yours to build.&nbsp;EY | Building a better working world&nbsp;&nbsp;EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.&nbsp;&nbsp;&nbsp;Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.&nbsp;&nbsp;&nbsp;Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.&nbsp;

Experienced Data Engineer Remote

The position will assist in review and analysis of applications, product development, and enhancements including documentation, code development, and unit testing of releases while adhering to KLDiscovery development processes and workflows with supervision and direction from lead developers and superiors.Remote, work from home opportunity.Key Responsibilities<ul><li>Create, Validate and Review program code per specifications.</li><li>Develop automated unit and API tests.</li><li>Support bug fixes and implement enhancements to applications in Production.</li><li>Create, design and review SW documentation.</li><li>Utilize, communicate, and enforce coding standards.</li><li>Provide Technical Support to applications in Production within defined SLA.</li><li>Adhere to development processes and workflows.</li><li>Assist and mentor team demonstrating technical excellence.</li><li>Detects problems and areas that need improvement early and raises issues.</li></ul>Qualifications<ul><li>5+ years of experience in&nbsp;.NET/C#&nbsp;Including knowledge in unit/integration testing</li><li>SQL databases, preferably PostgreSQL</li><li>Analytical and problem-solving skills</li><li>Focus on continuous improvement.</li><li>Excellent communication skills</li><li>Being a team player</li><li>Good knowledge of English</li></ul>Additional Qualifications<ul><li>Familiarity with&nbsp;Frontend technologies HTML/CSS, Angular/TypeScript</li><li>Docker</li><li>Azure Service Fabric</li><li>PowerShell</li><li>Linux, Bash</li></ul>What We OfferAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 168,000 PLN to 276,000 PLN&nbsp;<ul><li>Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as Vacation, Maternity&nbsp;&amp; Paternity Leave,&nbsp;Community Service, Holidays and more!</li><li>Health &amp; Life Insurance&nbsp;</li><li>Employee Pension Plan (PPE)</li><li>Employee Social&nbsp;Fund</li><li>Sport Card (Multisport)</li><li>Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs.&nbsp;</li><li>A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.&nbsp;</li><li>FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.&nbsp;</li><li>Refer a friend bonus, earn a bonus!&nbsp;&nbsp;</li><li>Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees.</li><li>See more here:&nbsp;https://www.ontrack.com/pl-pl/engineering/</li></ul>Development Opportunities We Offer<ul><li>Conferences in Poland</li><li>Industry-specific e-learning platforms</li><li>Intracompany training</li><li>Mentoring</li><li>Technical knowledge exchange within the company</li></ul>Our Cultural ValuesEntrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:<ul><li>Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses</li><li>Hungry - We all are driven internally to be successful and to continually expand our contribution and impact</li><li>Smart - We use emotional intelligence when working with one another and with clients</li></ul>Our culture shapes our actions, our products, and the relationships we forge with our customers.Who We AreKLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 37 locations across 18 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.KLDiscovery is an Equal Opportunity Employer.

Senior Software Engineer (Remote)

We are actively seeking a candidate with strong expertise in Python software engineering, who demonstrates either prior experience or a keen interest in transitioning to the dynamic field of AI/Machine Learning. The primary responsibilities of this position revolve around constructing AI development and production infrastructure, as well as implementing them effectively. Your specific tasks will include aiding in the construction of analytical tools, curating datasets, conducting experiments, precisely estimating impact, productizing solutions, and monitoring the performance of machine learning models.Remote, work from home opportunity.KLDiscovery provides technology-driven software and services to help legal, corporate and government entities preserve, collect, search, analyse, review, and produce data to meet legal needs efficiently and cost-effectively.&nbsp;For more information about the Legal Technologies business at KLDiscovery in Europe please visit www.kldiscovery.comRoles, Responsibilities &amp; Duties<ul><li>Develop high-quality code for seamless integration of Data Science tools and processes into the company's products and services.</li><li>Offer expert analysis and valuable insights to the product development team, contributing to the enhancement of our product offering.</li><li>Foster close collaboration with engineering teams to optimize the implementation and monitoring of solutions.</li><li>Conduct research, provide recommendations, and implement best practices in data science and data engineering.</li></ul>Business Travel &amp; Flexibility RequirementsThis position requires the individual to be flexible to our client and team needs for out-of-hours work and weekend work where applicable.&nbsp;Qualifications, Skills &amp; Experience<ul><li>Fluency in English is essential.</li><li>Demonstrated history of developing high-quality Python code for production environments, including conducting thorough code reviews and implementing comprehensive unit testing.</li><li>Advanced knowledge and expertise in CI/CD software development pipelines, tools, and methodologies, such as Git, Azure DevOps, and Docker.</li><li>Hands-on experience with Data/ML Engineering techniques, including data pipelines, ETL processes, and data transfers.</li><li>Sound understanding of utilizing data science methodologies and technologies to tackle business challenges.</li><li>Familiarity with Machine Learning, Deep Learning frameworks (such as TensorFlow/PyTorch), Large Language Models (LLMs), and Natural Language Processing (NLP) libraries and models is highly desirable.</li><li>Expertise in manipulating and curating large datasets.</li><li>Ideally familiar with SQL (particularly PostgreSQL), Azure, or other cloud vendors.</li><li>Additional valuable skills include proficiency in C#, Vector Databases, Regex, and Search Algorithms.</li><li>Advantageous to possess legal/industry knowledge or relevant experience.</li><li>Exceptional interpersonal skills to cultivate relationships with both internal and external clients.</li><li>Strong written and verbal communication skills, enabling effective communication with individuals at all levels.</li><li>Self-sufficiency in work, proactive in identifying and presenting solutions, and confident in decision-making abilities.</li><li>Meticulous attention to detail.</li><li>Ability to collaborate effectively within a team environment.</li><li>Preferred qualifications include a degree (or higher) or an equivalent qualification in a STEM (science, technology, engineering, and mathematics) discipline.</li></ul>Ending StatementJob Descriptions are not intended and should not be construed to be all inclusive lists of responsibilities, requirements or working conditions associated with the job.&nbsp;While the job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs as it deems necessary.What We Offer - United KingdomAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is £50,000 to £65,000.<ul><li>This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.</li><li>Life assurance</li><li>Private Medical Health Cover (currently with BUPA)</li><li>Group Income Protection</li><li>25 days annual leave</li><li>Contributory pension after completion of three months’ service and the option to join the Workplace Pension in line with statutory rules</li><li>Flexible Benefits including Season Ticket Loans and Ride 2 Work.</li><li>Buy and sell up to 5 days of Holiday per year</li><li>Roll over 5 days of Holiday per year</li><li>Competitive salary (including bonuses and/ or team incentives) and benefits package</li><li>Benefits which include private medical insurance and discounted dental care for both you and your immediate family</li><li>Income protection and death in service benefit</li><li>Company pension scheme with 6% employer contribution</li><li>Cycle to work scheme</li><li>Season ticket loans</li><li>Refer a friend, earn a bonus!</li><li>Career progression and training opportunities</li></ul>What We Offer - GreeceAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is €35,000 to €50,000.<ul><li>This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.</li><li>A friendly and welcoming team-oriented environment</li><li>Opportunities for career advancement and growth</li><li>Fantastic benefits which include life insurance, disability insurance and health insurance for both you and your eligible dependents.</li><li>Very competitive salary</li></ul>What We Offer - PolandAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 200,000 PLN to 240,000 PLN.<ul><li>This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.</li><li>Language lessons</li><li>Opportunity to develop your skills (trainings, conferences, books and more)</li><li>Fun and friendly atmosphere</li><li>Attractive package of benefits, i.e. contribution of costs of a private medical care (Medicover) and a sports card (Multisport)</li><li>Good coffee &amp; Sweet Mondays</li></ul>Development Opportunities We Offer - Poland<ul><li>Conferences in Poland</li><li>Industry-specific e-learning platforms</li><li>Intracompany training</li><li>Mentoring</li><li>Technical knowledge exchange within the company</li></ul>Our Cultural ValuesEntrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:<ul><li>Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses</li><li>Hungry - We all are driven internally to be successful and to continually expand our contribution and impact</li><li>Smart - We use emotional intelligence when working with one another and with clients</li></ul>Our culture shapes our actions, our products, and the relationships we forge with our customers.Who We AreKLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst &amp; Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.KLDiscovery is an Equal Opportunity Employer.Visit&nbsp;www.kldiscovery.com&nbsp;to learn more.

AI Engineer (Remote)

You will be responsible for the development of the system’s search &amp; indexing functionality for the frontend, backend, and database, leveraging automation frameworks to validate the application, working with product owners, designers, architects, and other development teams to ensure best practices and design adherence. Customer satisfaction and support are key elements of our success.&nbsp;Remote, work from home opportunity.Qualifications<ul><li>4+ years of experience in .NET/C# and/or Java/J2EE</li><li>Good knowledge in Frontend technologies HTML/CSS, Angular/TypeScript</li><li>Analytical and problem-solving skills</li><li>Focus on continuous improvements</li><li>Excellent communication skills</li><li>Being a team player</li><li>Good knowledge of English</li><li>SQL databases, preferably PostgreSQL</li><li>NoSQL Databases, preferably SOLR</li><li>ASP. Net Core</li><li>Docker</li><li>Azure Service Fabric</li><li>PowerShell</li><li>Linux, Bash</li></ul>&nbsp;What We Offer - PolandAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 132,000 PLN to 192,000 PLN.<ul><li>Mentoring program and language lessons</li><li>Opportunity to develop your skills (trainings, conferences, books and more)</li><li>Attractive package of benefits, i.e., contribution of costs of a private medical care (Medicover) and a sports card (Multisport)</li><li>Good coffee &amp; Sweet Mondays</li><li>Refer a friend, earn a bonus</li><li>See more here:&nbsp;https://www.ontrack.com/pl-pl/engineering/</li></ul>Development Opportunities We Offer<ul><li>Conferences in Poland</li><li>Industry-specific e-learning platforms</li><li>Intracompany training</li><li>Mentoring</li><li>Technical knowledge exchange within the company</li></ul>&nbsp;What We Offer - Greece&nbsp;At KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is €35,000 to €55,000.<ul><li>Very competitive salary</li><li>Real opportunities for career advancement</li><li>Fantastic benefits which include life insurance, disability insurance and health insurance for</li><li>both you and your eligible dependents.</li><li>Refer a friend, earn a bonus!</li></ul>Our Cultural ValuesEntrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:<ul><li>Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses</li><li>Hungry - We all are driven internally to be successful and to continually expand our contribution and impact</li><li>Smart - We use emotional intelligence when working with one another and with clients</li></ul>Our culture shapes our actions, our products, and the relationships we forge with our customers.Who We AreKLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst &amp; Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.KLDiscovery is an Equal Opportunity Employer.

Software Engineer II (Remote)

Mondelēz International is seeking a&nbsp;Cybersecurity Program Manager&nbsp;to drive and manage enterprise-wide cybersecurity initiatives, ensuring alignment with our business objectives, regulatory requirements, and global risk management strategies. This role will play a critical part in securing our digital ecosystem, including manufacturing operations, supply chain, e-commerce platforms, and corporate IT environments.The ideal candidate will oversee cybersecurity program governance, coordinate security projects, foster stakeholder engagement, and support compliance efforts in a fast-paced, global consumer packaged goods (CPG) environment.How you will contributeProgram Governance &amp; Cybersecurity Strategy<ul><li>Develop, implement, and manage cybersecurity governance frameworks, policies, and controls tailored to the CPG industry.</li><li>Ensure alignment with business priorities, IT security objectives, and regulatory requirements such as&nbsp;GDPR, CCPA, and industry-specific cyber standards.</li><li>Define and track&nbsp;key performance indicators (KPIs)&nbsp;to measure cybersecurity program effectiveness and maturity.</li><li>Collaborate with IT, supply chain, and manufacturing teams to embed cybersecurity into digital transformation initiatives, including&nbsp;IoT, cloud adoption, and automation in smart factories.</li></ul>Risk &amp; Compliance Management<ul><li>Lead&nbsp;risk assessments&nbsp;to identify, evaluate, and mitigate cybersecurity risks across Mondelēz's digital landscape.</li><li>Ensure adherence to security frameworks such as&nbsp;NIST, ISO 27001, CIS Controls, and industry-specific standards&nbsp;for global operations.</li><li>Support internal and external audits, compliance reporting, and third-party risk management efforts.</li><li>Monitor regulatory changes and advise leadership on necessary adjustments to security programs.</li></ul>Project &amp; Security Program Management<ul><li>Oversee and coordinate cybersecurity initiatives, including&nbsp;zero trust implementation, identity &amp; access management (IAM), and data protection programs.</li><li>Work with IT and security teams to&nbsp;prioritize security projects&nbsp;that support business resilience and growth.</li><li>Develop and maintain a structured roadmap for cybersecurity initiatives, ensuring projects are delivered on time and within budget.</li></ul>Stakeholder Engagement &amp; Cybersecurity Culture<ul><li>Serve as a bridge between IT security, business leaders, supply chain, and manufacturing teams to&nbsp;align cybersecurity with operational needs.</li><li>Provide&nbsp;executive reporting and dashboards&nbsp;to leadership on security risks, initiatives, and compliance efforts.</li><li>Promote a&nbsp;culture of cybersecurity awareness&nbsp;through training programs tailored for corporate employees, plant operators, and third-party vendors.</li></ul>Emerging Threats &amp; Continuous Improvement<ul><li>Stay ahead of emerging cybersecurity threats affecting&nbsp;CPG, food &amp; beverage manufacturing, and retail sectors.</li><li>Assess and recommend&nbsp;new security technologies&nbsp;to enhance Mondelēz's cyber resilience.</li><li>Lead continuous improvement initiatives to ensure the company remains agile in responding to cyber risks.</li></ul>What you will bring<ul><li>Strong knowledge of cybersecurity frameworks (NIST CSF, ISO 27001, CIS Controls) and industry best practices.</li><li>Experience managing&nbsp;security programs across global IT and OT environments.</li><li>Excellent communication skills to translate&nbsp;complex security risks into actionable business insights.</li><li>Ability to drive&nbsp;cross-functional collaboration&nbsp;between IT, operations, legal, and leadership teams.</li><li>Strong analytical, problem-solving, and strategic planning skills.</li></ul>More about this roleEducation / Certifications:<ul><li>Bachelor’s or Master’s degree in&nbsp;Cybersecurity, Information Technology, Computer Science, or a related field.</li><li>CISSP, CISM, CRISC&nbsp;(for cybersecurity and risk management)</li><li>PMP, Agile, or SAFe certifications&nbsp;(for project and program management)</li><li>Certified CISO or cloud security certifications (AWS, Azure, GCP)&nbsp;are a plus</li></ul>Job specific requirements:<ul><li>3+ years of experience&nbsp;in cybersecurity, risk management, or IT security governance.</li><li>Experience in&nbsp;global enterprises, particularly in CPG, food &amp; beverage, retail, or manufacturing&nbsp;industries.</li><li>Familiarity with securing&nbsp;OT (Operational Technology), IoT, and supply chain cybersecurity risks.</li></ul>Travel requirements:<ul><li>Occasional travel to local office and international travel might be needed</li></ul>Work schedule:Standard CET hours with some flexibility for global meetings

Cybersecurity Program Manager

We’re looking for a&nbsp;Cloud Engineer&nbsp;to join our growing European cloud operations team remotely from&nbsp;Greece. You will contribute to the implementation and maintenance of cloud infrastructure with a focus on automation, security, and reliability. This is an excellent opportunity for a motivated engineer looking to develop their skills in a supportive global environment without the need to relocate.How you will contribute<ul><li>Assist in deploying and managing cloud infrastructure (primarily on AWS, or GCP).</li><li>Support the adoption of Infrastructure as Code (IaC) using&nbsp;Terraform&nbsp;or similar tools.</li><li>Collaborate with senior engineers to automate deployment and monitoring processes.</li><li>Troubleshoot issues in cloud environments and contribute to root cause analysis.</li><li>Participate in an international, collaborative support rotation model (no night shifts required).</li><li>Follow best practices in cloud security, cost optimization, and performance tuning.</li></ul>What you will bringA desire to drive your future and accelerate your career. You will to have:<ul><li>Bachelor’s degree in Computer Science, IT, or a related field (or equivalent hands-on experience).</li><li>1–3 years&nbsp;of experience in cloud engineering, DevOps, or related technical roles.</li></ul>Relocation Support Available?No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cloud Engineer

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Greece &amp; Cyprus (shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are Company Descriptionefood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent (Remote)

Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

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Σύμβαση Χρόνου

Χώρος Εργασίας

Τύπος εργασίας

Ημερομηνία δημοσίευσης

Θέσεις Εργασίας Ελλάδα - Σελίδα 3

quality manager

TTEClife

french-english business development sales representative

TTEClife

experienced data engineer remote

EY

senior software engineer (remote)

KLDiscovery

ai engineer (remote)

KLDiscovery

software engineer ii (remote)

KLDiscovery

cybersecurity program manager

Mondelēz International

cloud engineer

Mondelēz International

customer care agent (remote)

efood

customer care agent

efood