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Seasonal

Aoristou

Internship

FullTime

OnSite

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.&nbsp;Guest Service: Provide information, answer inquiries, and assist guests with any special requests.&nbsp;Reservations: Manage bookings, cancellations, and room allocations accurately.&nbsp;Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.&nbsp;Coordination:&nbsp;Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.&nbsp;Standards &amp; Compliance:&nbsp;Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Agent

We are seeking a dedicated and detail-oriented Night Auditor who embodies Aman’s commitment to exceptional service to join Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management team, the Night Auditor plays a key role in supporting overnight operations, ensuring accurate night audit procedures and providing thoughtful, personalised service to guests during evening and early morning hours. This position requires a proactive, guest-focused mindset, strong communication skills and an ability to remain composed under pressure.Responsibilities<ul><li>Perform nightly auditing procedures, ensuring accurate reconciliation of daily transactions.</li><li>Assist guests with warm, professional and personalised service during evening and early-morning hours.</li><li>Support the Front Office team with check-ins, check-outs and guest inquiries.</li><li>Maintain a calm, organised and welcoming lobby environment overnight.</li><li>Ensure all guest requests are handled promptly, thoughtfully and efficiently.</li><li>Prepare daily reports and communicate key information to the morning team.</li><li>Monitor property safety and security during overnight operations.</li><li>Uphold Aman’s standards of professionalism, discretion and refined hospitality.</li></ul>Requirements<ul><li>A degree in Hospitality Management or a related field from a recognised institution.</li><li>Minimum 2 years of experience in Front Office or Guest Assistant roles within a luxury hotel.</li><li>Proficiency in Opera PMS or Fidelio, and MS Office.</li><li>Fluency in written and verbal Greek and English.</li><li>Additional languages such as French, Italian or Spanish are an advantage.</li><li>Strong interpersonal and communication skills.</li><li>Excellent attention to detail and the ability to multitask effectively.</li><li>A calm, proactive and guest-focused mindset aligned with Aman values.</li><li>You must have the legal right to work in Greece.</li></ul>

Night Auditor

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Oversee and coordinate day-to day Front Office operations (Reception, Guest Relations, Night Audit).</li><li>Ensure excellent guest service throughout arrival, stay, and departure.</li><li>Monitor KPIs, budgets, daily financial transactions, and reports.</li><li>Lead, train, and evaluate the Front Office team, preparing work schedules.</li><li>Handle guest complaints, feedback, and online reviews with professionalism.</li><li>Ensure compliance with company policies, safety, and quality standards.</li><li>Collaborate with Housekeeping, Maintenance, Reservations, and Guest Experience.</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality Management or related field</li><li>At least 3 years of experience in a front office management position in a 5-star hotel</li><li>Strong leadership and training skills to ensure team development</li><li>Excellent proficiency in English, knowledge of a second language is a plus</li><li>Proficient in hotel management software (preferably Opera) and Microsoft Office Suite</li><li>Exceptional customer service skills with a focus on guest satisfaction</li><li>Strong problem-solving abilities and the ability to work under pressure</li><li>Excellent communication and interpersonal skills</li><li>Attention to detail and exceptional organizational skills</li><li>Flexibility in scheduling and the willingness to handle diverse situations</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Front Office Manager

Guest Assistance: Welcome guests and assist with luggage during check-in and check-out.&nbsp;Transport: Safely escort guests and their belongings to rooms or vehicles as needed.&nbsp;Information: Provide guests with basic hotel information, directions, and local area tips.&nbsp;Lobby Support: Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.&nbsp;Coordination: Communicate guest requests to Front Office and other departments promptly.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a similar role, preferably in a hotel, resort, or golf club environment.&nbsp;Good command of English (verbal); additional languages are a plus.&nbsp;Valid European or international driving license (required).&nbsp;Basic mechanical awareness is a plus.&nbsp;Friendly, professional demeanor with a service-oriented attitude.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bellboy

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Transfers in Heraklion Crete.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the&nbsp;right to work in Greece, and speak English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which already starts at 17.100 € gross per year.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of March 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Great organizational skills and ability to work in a fast-paced environment.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.</li><li>Can solve problems independently and embrace our digital culture.</li><li>A collaborative and great team player.</li><li>Are flexible to work in a TUI Office, Port or Airport and in a in a flexible manner (including different shifts Monday-Sunday).</li><li>Excellent communication skills, both verbal and written, in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments.</li><li>Ability to think quickly to re-plan, accordingly to vehicle availability.</li><li>You will deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor.&nbsp;</li><li>First line of transfer support to the service delivery team.</li><li>Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met.</li><li>Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards.&nbsp;</li></ul>

Operations Agent - Transfers | Fixed Term

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

Θέσεις Εργασίας Υπεύθυνος Επικοινωνίας Κρήτη, Τουρισμός / Ξενοδοχεία

front office agent

Sani / Ikos Group

night auditor

Trésor Hospitality

front office manager

NUMO Hotels & Resorts

bellboy

Sani / Ikos Group

guest relations assistant manager crete

Sani / Ikos Group

receptionist

Enorme Hotels

receptionist / υπάλληλος υποδοχής

Enorme Hotels

operations agent - transfers | fixed term

TUI Careers

receptionist / night receptionist

Trésor Hospitality

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