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If you enjoy fieldwork, visiting points in the network, and building strong professional relationships, this role is for you! As a Partners Account Executive, you will be out in the field daily, supporting partners, executing commercial agreements, and ensuring top-notch product presentation.What you’ll do<ul><li>Visit points in our network and inform partners about commercial agreements, benefits, incentives, obligations, and promotional activities.</li><li>Execute and monitor the implementation of commercial agreements on-site.</li><li>Ensure excellent merchandising presentation for products included in central agreements.</li><li>Support partners with operational needs (e.g. equipment, materials).</li><li>Document each point’s setup and merchandising with photos.</li><li>Monitor competitors and provide useful insights to the team.</li><li>Build and strengthen professional relationships through consistent communication.</li><li>Clearly explain the benefits and added value partners receive through our programs.</li><li>Take responsibility for achieving qualitative and quantitative targets in your area.</li><li>Communicate and implement advertising agreements at network points.</li><li>Advise partners on product placement and stock optimization to maximize profitability.</li></ul> What you need to be successful <ul><li>Previous experience in a Sales Field or Merchandising&nbsp;role.</li><li>Strong organizational and communication skills, with a hands-on attitude.</li><li>Understanding of key retail KPIs and the ability to analyze store performance.</li><li>Flexibility to travel frequently and visit stores.</li><li>Proficiency in Excel and reporting tools.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Partners Account Executive

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

As part of Artificial Intelligence practice, you will combine AI &amp; ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a global team of data scientists, data engineers, and experts in AI &amp; ML, who are highly collaborative taking on today’s biggest, most complex business challenges across a range of industries. Responsibilities:<ul><li>Understand and shape client requirements; translate them into actions that will be used to drive Data Science components, design and configuration (data model, advanced analytics, consumption/visualization)</li><li>Accountable for the design, development and delivery of Data Science &amp; ML solutions, working with data science, engineering and operations teams</li><li>Lead a team of 5-8 people, working in a multicultural environment with fixed deadlines and changing priorities</li><li>Contribute to internal R&amp;D and business development activities through AI &amp; ML expertise</li><li>Provide thought leadership, best practices, and standards on advanced analytics &amp; ML techniques</li><li>Drive understanding and decision making from data through the intersection of business, analytics, and design.</li><li>Act as Project Lead in client Scrums and lead the delivery of Data Science projects in Marketing, Customer &amp; Sales Analytics.</li><li>Present and create appropriate documentation to communicate with and educate stakeholders.</li><li>Influence &amp; inspire the team with the technical expertise on Data Science &amp; Cloud solutions and the soft skills required for stakeholder management, setting the correct expectations</li><li>Create project plans, including resourcing &amp; expenses. Ability to turn quickly the brilliant ideas into plan with clear actions and expectations</li></ul>QualificationWHO WE’RE LOOKING FOR?<ul><li>BSc and MSc or PhD in Computer Science, Statistics, Mathematics, Engineering, Physics or related science field from a well-established University</li><li>Minimum of 7+ years of proven working experience in Data Science &amp; ML areas, leading a team of 5-8 people</li><li>Solid theoretical and hands-on knowledge of Econometrics, Statistics, Data Mining, Machine Learning &amp; AI concepts</li><li>Exceptional programming skills in Data Science scripting: Python / R / Scala / Julia); knowledge of&nbsp;Java and/or C/C++ would be considered a plus</li><li>Experience with Cloud Technologies (MS Azure, GCP, AWS)</li><li>Understanding of ML lifecycle and hands-on experience with ML Ops</li><li>Working under an Agile Framework with CICD principles</li><li>Exceptional analytical and critical thinking skills with&nbsp;demonstrated ability to think strategically; turn data into effective strategies and drive results</li><li>Ability to communicate results effectively and explain technical methodologies in non-technical audience</li><li>Ability to work as a team player in multinational project teams</li><li>Fluency in English (verbal and written)</li><li>All male candidates should have fulfilled their military obligations</li><li>Considered a plus (not a prerequisite):</li><li>Familiarity with Deep Learning concepts &amp; tools (H2O, TensorFlow, PyTorch, Keras, Theano, etc.)</li><li>Experience in SQL and interpretation of large databases (via tools such as Hive, Spark, NiFi, HBASE, HDFS, Kafka, Kudu would be an asset)</li><li>Visualization tools (Power BI, Tableau)</li><li>Experience in international markets and familiarity with FMCG, Retail or Energy/ Recourses/ Utilities etc. industries</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work ec.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Data Science Manager (Athens)

As a&nbsp;Salesforce Solution Architect&nbsp;at EPAM Salesforce Practice you will have an opportunity to work closely with business, gather business requirements, get root business needs, design and communicate a solution, breakdown features and estimate them.You will document the architectural design, lead a development process, and track changing requirements. Our Salesforce team is spread out in multiple locations. We are using Agile methodologies and delivery innovative solutions based on industry and technology best practices. We work with different industries and delivery Salesforce solutions for retail, media, healthcare, finance, information services, and other industries.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-VC3Responsibilities<ul><li>Design technical solutions to meet both functional and non-functional requirements, ensuring quality and timely delivery</li><li>Communicate with business partners to understand and define requirements, delivering efficient and innovative solutions</li><li>Collaborate with various technology teams, including Architecture, Development, Testing, and others, to define scalable, sustainable, and elegant technical solutions leveraging Salesforce technologies</li><li>Lead the development team in designing and implementing solutions aligned with standards, best practices, and quality assurance techniques</li><li>Establish and enhance development standards and processes</li><li>Develop and maintain in-depth knowledge of functionalities and solution architecture</li><li>Deliver detailed technical designs, which include POC/MVP, prototyping, and comprehensive documentation throughout the SDLC process</li><li>Build strong, effective relationships with key business and technology stakeholders</li><li>Address and resolve defects identified in planned releases or production environments</li><li>Support Salesforce platform management activities, including app evaluations, profile and organizational hierarchy design, system integration, capacity planning, and SLA metrics definition</li><li>Promote and enable best practices, governance protocols, and solution patterns for customizations and configurations on Salesforce platforms</li></ul>Requirements<ul><li>Over 8 years of combined IT experience</li><li>At least 2 years of architecture experience across various Salesforce clouds, such as Sales, Service, and Digital Experience</li><li>Over 3 years of development experience on the Salesforce platform, including Apex, LWC, Aura, and Automations</li><li>Proficiency in Salesforce technologies, including clouds, offerings, custom development, integration, and patterns</li><li>Strong hands-on expertise in the software development life cycle</li><li>Active Salesforce certifications, with Application and System Architect certifications being strongly preferred</li><li>Proficiency in web development is a plus</li><li>Knowledge of and familiarity with JavaScript frameworks is a plus</li><li>Knowledge of data integration tools and background in integrating Salesforce with business systems such as ETL, CPQ, marketing automation, and reporting (strongly preferred)</li><li>Experience with Agile development methods and practices</li><li>Flexibility to foster new ideas and concepts</li><li>Capability to mentor and coach team members</li><li>Strong problem-solving skills and the ability to collaborate across functions in dynamic environments, both as part of a team or individually</li><li>Excellent written, presentation, and verbal communication skills tailored for client-facing engagement</li><li>English proficiency at an Upper-Intermediate (B2) level or higher</li></ul>We offer<ul><li>For you:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (additional benefit card from Edenred of 22€ per month (264€ per year)</li><li>Monthly transportation card for those located in Athens to use public transportation to visit the office and/or clients</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest

Θέσεις Εργασίας Πωλητής Λιανικής Στερεά Ελλάδα - Σελίδα 15

partners account executive

efood

head of direct banking quality assurance

Eurobank

data science manager (athens)

Accenture

salesforce solution architect

EPAM Global

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