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The VAS Assurance Associate Engineer is responsible for providing 1st level support and troubleshooting for Value-Added Services (VAS) within the mobile domain, as well as for the Prepay platform. This role focuses on resolving technical and commercial trouble tickets while maintaining an in-depth understanding of the services delivered to Vodafone customers.&nbsp;The successful candidate will proactively escalate and manage issues that may impact service performance, ensuring their availability, stability, and quality. This position requires strong technical coordination and effective communication with internal teams, Customer Operations and Experience units, roaming partners, and third-party service providers. &nbsp;&nbsp;More specifically you will:&nbsp;<ul><li>Troubleshoot technical and commercial customer complaints within the defined scope areas.&nbsp;</li><li>Handle incidents by acting as the Service Desk for network-related issues.&nbsp;</li><li>Perform daily operational activities related to the provisioning of prepaid and value-added services (VAS).&nbsp;</li><li>Execute and monitor work orders to ensure timely and accurate completion.&nbsp;</li><li>Contribute to the development, enhancement, and smooth operation of mobile services.&nbsp;</li><li>Prepare and deliver reports to support operational transparency and continuous improvement.&nbsp;</li></ul>Who you are<ul><li>Self-motivation, strong analytical and problem-solving abilities, and an innovative mindset.&nbsp;</li><li>Ability to prioritize tasks, meet deadlines under pressure, and actively contribute to a collaborative team culture.&nbsp;</li><li>At least 1 year of experience in telecommunications or computer systems (preferred).&nbsp;</li><li>Bachelor’s degree or equivalent qualification in Telecommunications, Electronic Engineering, Physics, or Computer Science.&nbsp;</li><li>Excellent command of the English language, both written and verbal.&nbsp;</li><li>Proficiency with the Microsoft Office suite.&nbsp;</li><li>Fundamental understanding and practical experience with network technologies such as GSM, SS7, LTE, and 5G.&nbsp;</li><li>Familiarity with programming or scripting languages, including VBA, Shell scripting, etc.&nbsp;</li><li>Experience with CRM systems &amp; LLM-based scripting is nice to have</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

VAS Assurance Associate Engineer

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.&nbsp;What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness programs to keep yourself fit.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile voice and data to talk.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts on Nova Fixed / Mobile / TV for you, friends, family.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexy work from home to balance your life.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private Insurance program to check up on your health.

IP Network & Security Operations Engineer

What you’ll do• &nbsp; &nbsp;Devise services solutions &amp; design for IP Backhaul &amp; Access considering network evolution and future-proofness across the European Region • &nbsp; &nbsp;Introduce service performance dimensioning and KPI guidelines for the access and backhauling and track related service performance KPIs • &nbsp; &nbsp;Define QoS objectives and parameterization in IP Access and Backhaul network segment as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Optimize Service performance through E2E alignment of Transmission and Transport design &amp; use of best practices • &nbsp; &nbsp;Assess security compliance of IP Access &amp; Backhaul NW acroos the European Region and provide recommendations/support plan definition to fill the gaps • &nbsp; &nbsp;Drive the introduction of SDN in relevant network segments• &nbsp; &nbsp;Alignment with network technology strategy and architecture, as well as efficient adaptation to local needs and requirements of local markets. Liaise with vendors and with other functions of Vodafone, to drive the evolution and design of Services in the markets in scope • &nbsp; &nbsp;QoS objectives and parameterization in Transmission (Microwave) and Transport network as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Service optimization through E2E alignment of Transmission (Microwave) &amp; transport design &amp; use of best practices • &nbsp; &nbsp;Performance KPIs for Access and Backhaul Network Segment • &nbsp; &nbsp;Assess compliancy of the networks with Security GuidelinesWho you are• &nbsp; &nbsp;University degree in Computer Science or Electrical engineering. MSc Telecommunications – preferred. • &nbsp; &nbsp;5 years of professional experience in the telecom industry • &nbsp; &nbsp;Professional certificated (e.g. CCNP, CCIE) will be an advantage Deep knowledge of IP Access &amp; Backhaul technologies &amp; architectures (routers/mw) • &nbsp; &nbsp;Knowledge of techniques to secure services and Infrastructure • &nbsp; &nbsp;Experience in deploy and optimize SDN solutions • &nbsp; &nbsp;Able to challenge given solutions and identify innovation opportunities • &nbsp; &nbsp;Able to understand &amp; interact in both business &amp; technical domains, capturing customer requests and adopting design accordingly • &nbsp; &nbsp;Able to engage markets in collaboration on technical topicsNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discountsts

Senior IP Design & Optimization Engineer

This role is responsible to perform daily investment back office activities, accounting and &nbsp;ad hoc reporting within the local and international legislation, accounting, regulatory and NN Group standards. The purpose of this role is to support the integrity, accuracy and completeness of the company’s processes and reports regarding investments and ensure compliance with legal and regulatory requirements.Your day-to-day:Your main responsibilities will include:•&nbsp;&nbsp; &nbsp;Investment back office administration tasks. •&nbsp;&nbsp; &nbsp;Cash management activities , monitoring and reporting .&nbsp; •&nbsp;&nbsp; &nbsp;Responsible for reconciliation of investment /accounting data including bank reconciliations.&nbsp; •&nbsp;&nbsp; &nbsp;Prepare supporting files and accounting entries in the context of monthly and quarterly &nbsp;IFRS financial closing •&nbsp;&nbsp; &nbsp;Perform analytical procedures on Balance Sheet and P&amp;L on a monthly basis for investments.&nbsp; •&nbsp;&nbsp; &nbsp;Support the preparation of notes to the statutory financial statements •&nbsp;&nbsp; &nbsp;Participate in the preparation of the monthly and quarterly reports based on &nbsp;IFRS and SII standards . •&nbsp;&nbsp; &nbsp;Liaise with external and internal auditors&nbsp; •&nbsp;&nbsp; &nbsp;Participate in ad-hoc projects&nbsp; &nbsp;Who you are:&nbsp; •&nbsp;&nbsp; &nbsp;University degree in Accounting or Finance. •&nbsp;&nbsp; &nbsp;At least 2 years of prior work experience in any of the following: Investment Accounting, Back Office Investment administration and auditing investments. &nbsp; •&nbsp;&nbsp; &nbsp;Previous experience in Mutual funds administration &nbsp;will be considered a strong plus.&nbsp; •&nbsp;&nbsp; &nbsp;Excellent oral and written knowledge of Greek and English language. •&nbsp;&nbsp; &nbsp;Excellent knowledge of Microsoft Office (Power BI , MS Excel, MS Word, Power Point , Outlook). •&nbsp;&nbsp; &nbsp;Knowledge of ERP applications will be considered a plus (e.g Calastone platform, PCS FA &amp; WM) &nbsp; &nbsp;Personal Profile:<ul><li>Results and delivery focus with attention to detail</li><li>Ability to solve problems using sound judgement and analysis</li><li>Strong sense of responsibility</li><li>Team player</li></ul>What we offer:At NN, we are supporters of change and committed to driving positive change for the future. We foster a values-based culture and support you to develop your talents in an open and inclusive work environment. Our employment benefits are designed to support you in maintaining a well-balanced professional life and help you reach your full potential. This way, we can shape a brighter future together.<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Θέσεις Εργασίας Manager Επιχειρηματικής Ανάπτυξης Στερεά Ελλάδα - Σελίδα 25

vas assurance associate engineer

Vodafone

ip network & security operations engineer

NOVA

senior ip design & optimization engineer

Vodafone

investment accounting and administration specialist

NN Hellas

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