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Manages and leads a team of Business Analysts and Service Designers, ensuring high-quality delivery across requirement gathering, process mapping, and service design activities. Drives excellence in business analysis for complex technology initiatives, including AI-driven solutions, digital platforms, and enterprise transformation projects. Acts as a strategic bridge between business stakeholders and delivery teams, embedding Design Thinking within Business Analysis frameworks to ensure clarity, alignment, and measurable business value The key responsibilities of this role will include:<ul><li>Apply Design Thinking methods (discovery, ideation, prototyping) to enhance solution relevance and user impact.</li><li>Collaborate with Project Managers and Architects to translate business goals into actionable designs.</li><li>Support stakeholder engagement and facilitate workshops for requirement elicitation and solution validation.</li><li>Monitor team performance, coach analysts, and ensure continuous skills development.</li><li>Contribute to the refinement of BA frameworks, templates, and governance mechanisms.</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Prior experience in team leadership or managerial role within consulting or digital transformation environments.</li></ul><ul><li>Bachelor’s or Master’s degree in Information Systems, Business Administration, or a related field.</li><li>8+ years of experience in business analysis, service design, or process improvement.</li><li>Demonstrated success in the delivery of AI projects, applying analytical rigor and strategic insight to achieve measurable business outcomes.</li><li>Proven experience in technology-driven business analysis, particularly in AI, data platforms, and enterprise-grade systems.</li><li>Strong leadership, mentoring, and communication skills.</li><li>Solid understanding of business analysis methodologies, process design, and service design principles.</li><li>Experience with Agile and hybrid delivery models.</li><li>Analytical mindset with the ability to balance user needs, business objectives, and technical feasibility.</li><li>Familiarity with data lifecycle, API-driven architectures, and AI solution integration.</li><li>Proficiency with tools such as Jira, Confluence, BPMN tools or similar design platforms.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Chapter Lead – Business Analysis & Design Practice

We are looking for a dynamic and experienced Chapter Lead – Project Management Office (PMO) to lead and grow our Project Management community within the Technology function.&nbsp;This role is pivotal in shaping, implementing, and continuously improving the delivery governance model of the organization — ensuring that projects across all Technology Tribes and Business Enablement Units are delivered predictably, efficiently, and with measurable business value.The ideal candidate combines deep program and portfolio management expertise with modern agile leadership, acting as both a coach and governance lead for Project Managers and cross-functional delivery teams. You will be responsible for driving consistency, visibility, and delivery maturity across all technology initiatives, while fostering a culture of agility, collaboration, and continuous improvement.The key responsibilities of this role will include:<ul><li>Governance &amp; Frameworks <ul><li>Define and maintain the organization’s Project Delivery Framework, methodology, and templates (Agile, Waterfall, Hybrid).</li><li>Establish and evolve delivery governance standards, approval gates, and reporting mechanisms.</li><li>Ensure consistent project performance tracking across all Technology portfolios.</li></ul>Portfolio Management <ul><li>Oversee the end-to-end technology project portfolio, ensuring alignment with strategic priorities.</li><li>Lead project prioritization, capacity planning, and risk assessment in coordination with the Head of Technology and Partners.</li><li>Maintain dashboards for visibility on milestones, KPIs, and resource utilization.</li></ul>Leadership &amp; Capability Development <ul><li>Lead and mentor the Project Management community (PM Chapter), fostering collaboration, agility, and knowledge sharing.</li><li>Drive maturity of delivery practices through playbooks, retrospectives, and capability uplift programs.</li><li>Partner with the Knowledge &amp; Capability Office for continuous PM training and certification.</li></ul>Agile Enablement <ul><li>Promote Agile-at-Scale practices across tribes and squads.</li><li>Collaborate with Business Enablers and Chapter Leads to ensure delivery rhythm aligns with sprint cadences and product backlogs.</li><li>Balance delivery predictability with agility and innovation.</li></ul>Cross-functional Collaboration <ul><li>Work closely with the Technology Delivery Office, Engineering, AI Center of Excellence, and Business Enablement units to ensure coherent execution.</li><li>Interface with the Quality Center and Architecture Guild for delivery readiness and governance assurance.</li></ul></li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Experience <ul><li>12+ years of total professional experience in Project / Program Management, ideally within large-scale Technology or Consulting environments.</li><li>5+ years in a PMO leadership or Delivery Governance role.</li><li>Proven experience in managing multi-domain portfolios (Digital, AI, Engineering, Automation, CX, Security).</li><li>Solid understanding of Agile frameworks (Scrum, Kanban) and hybrid delivery models.</li><li>Prior experience working with cross-functional or matrix structures.</li></ul>Education &amp; Certifications <ul><li>Bachelor’s or Master’s degree in Technology, Engineering, or Business.</li><li>PMP® / PRINCE2® / PMI-ACP® or equivalent certification required.</li><li>AgilePM®, SAFe® Agilist, or Lean Six Sigma certification preferred.</li></ul>Skills &amp; Attributes <ul><li>Strong leadership, coaching, and stakeholder management skills.</li><li>Excellent analytical, organizational, and communication capabilities.</li><li>High data literacy; comfortable with dashboards and KPI-driven management.</li><li>Proficiency with delivery tools (Jira, MS Project, Power BI).</li><li>Fluent in English (verbal and written).</li></ul></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Chapter Lead – Project Management Office (PMO)

We are seeking a talented and experienced AI Engineer to join our AI Center of Excellence. This role involves developing and deploying state-of-the-art Generative AI solutions powered by Large Language Models (LLMs) and Agentic AI flows. You will collaborate with cross-functional teams to build secure, scalable, and high-performing AI systems that solve real-world problems using cutting-edge technologies. As part of the AI Center of Excellence, you will contribute to the creation of reusable GenAI components and frameworks, ensuring technical excellence, responsible AI practices, and continuous improvement.The key responsibilities of this role will include:<ul><li>Write clean, scalable Python code applying strong OOP principles to build and integrate state-of-the-art Generative AI and Agentic AI solutions.</li><li>Train and fine-tune LLMs using domain-specific datasets, and work with modern foundation models like GPT, Claude, Llama, and Mistral.</li><li>Design and implement robust architectures, including Retrieval-Augmented Generation (RAG) pipelines, advanced chunking strategies, memory management, advanced prompt templating, Model Context Protocol (MCP), and context injection.</li><li>Design and deploy sophisticated agent-based systems using frameworks such as LangGraph, LangChain agents, CrewAI, and AutoGen.</li><li>Leverage industry-leading tools like LangChain, LlamaIndex, HuggingFace Transformers, and OpenAI APIs.</li><li>Develop automated pipelines for model performance evaluation, bias detection, and Responsible AI compliance.</li><li>Provide technical leadership, mentor junior engineers, and help shape our AI strategy.</li><li>Collaborate closely with engineering and infrastructure teams for seamless deployment and continuous iteration.</li><li>Produce clear, comprehensive documentation and reports for technical designs, project progress, and model performance.</li></ul> To be successful at this role you need the following (hard and soft skills):<ul><li>At least&nbsp;3 years of hands-on experience in Software Engineering roles and 2+ years&nbsp;AI/ML projects, building and delivering AI/GenAI applications.</li><li>Expertise and a deep understanding of the rapidly evolving Generative AI landscape, GenAI architectures, including RAG pipelines and model evaluation frameworks.</li><li>Expertise in LLM development, prompt engineering, vector-based retrieval techniques, and modern AI agent frameworks.</li><li>Strong command of Python with solid Object-Oriented Programming (OOP) principles, and experience with MLOps practices.</li><li>Familiarity with Responsible AI concepts, including fairness, transparency, Green AI and hallucination mitigation.</li><li>Strong problem-solving and critical thinking abilities.</li><li>Effective communication skills for both technical and non-technical audiences.</li><li>A collaborative mindset with a willingness to learn and share knowledge.</li><li>Self-motivation and the ability to drive projects with minimal supervision.</li><li>Clear and structured approach to documentation and continuous learning.</li></ul>Bonus Qualifications (Nice to have):<ul><li>Experience in building or utilizing systems that conform to the Model Context Protocol (MCP).</li><li>Experience with specific Azure AI services (e.g., Azure OpenAI, Azure ML).</li><li>Contributions to open-source AI projects or relevant research publications.</li><li>Experience with real-time AI systems or low-latency inference.</li><li>Relevant certifications in cloud AI or machine learning.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Senior AI Software Engineer

Are you passionate about creativity, design, and visual communication? Do you thrive on transforming ideas into stunning visual concepts? If you have a creative spirit, an eye for detail, and the ability to tell stories through design, this role is for you!As a Graphic Designer, you will be at the heart of the creative process, shaping visual identity and producing materials that elevate customer experience. You will work closely with our Digital Strategy team, UX/UI designers, and developers to craft visually engaging, consistent, and purpose-driven content tailored to each of our clients'&nbsp;projects. Who You Are: Skills &amp; ExperienceWe’re looking for someone with 1-2&nbsp;Years of Graphic Design&nbsp;Experience who’s ready to dive into a dynamic and forward-thinking environment. Here’s a snapshot of the skills we’d love to see:Must-haves<ul><li>Bachelor’s degree in Graphic Design, Visual Communication, Digital Design, or a related field.</li><li>1-2 years of experience as a digital graphic designer, either in an agency or in-house creative team.</li><li>Expertise in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), with a focus on creating digital-first assets.</li><li>Solid understanding of design principles, typography, color theory, and layout composition for digital platforms.</li><li>Excellent attention to detail, with the ability to produce high-quality, pixel-perfect digital designs and meet deadlines.</li><li>Understanding of UI/UX principles.</li><li>Excellent command of Greek and English, both written and spoken.</li></ul>Soft Skills:<ul><li>Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.</li><li>Ability to work independently as well as in a collaborative team environment.</li><li>A proactive mindset with a willingness to take initiative, embrace feedback, and continuously learn and grow in the field of digital design.</li><li>Team spirit – positive attitude and willingness to work as part of a team.</li></ul>What You'll Do:<ul><li>Partner with our Digital Strategy and Technology teams to design digital-first visual solutions that elevate client-facing products and experiences.</li><li>Create clean, user-friendly digital graphics for dashboards, reports, data visualizations, and interactive interfaces.</li><li>Support the design of technical documentation, presentations, and prototypes for client deliverables.</li><li>Contribute to the visual design of applications, websites, and digital platforms, ensuring clarity, usability, and aesthetic consistency.</li><li>Collaborate with UX/UI designers and developers to bring complex ideas to life through intuitive and impactful digital visuals.</li><li>Research and apply the latest digital design trends, tools, and technologies to deliver innovative, client-centric solutions.</li></ul><ul><li></li></ul><ul><li></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Graphic Designer

We are seeking a highly skilled Data Engineer to join our technology team. This role will play a key role in designing, developing, and maintaining data pipelines, as well as executing large-scale data migrations and transformations for banking or financial services industry. The key responsibilities :&nbsp;<ul><li>Design and implement scalable and reliable data pipelines for ingestion, transformation, and delivery.</li><li>Execute end-to-end data migration projects from legacy systems to modern platforms.</li><li>Collaborate with business stakeholders and data analysts to understand data requirements and translate them into technical specifications.</li><li>Extract, cleanse, and transform structured and unstructured data from multiple&nbsp; systems.</li><li>Ensure data quality, consistency, and security in compliance with regulatory and internal standards.</li><li>Optimize data workflows for performance and cost-efficiency, especially in cloud or hybrid environments.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.</li><li>1-3 years of experience in data engineering roles</li><li>Proven experience in data extraction, data analysis, and data migration</li><li>Knowledge of&nbsp;ETL tools&nbsp;and data orchestration frameworks&nbsp;</li><li>Strong SQL skills and experience with relational databases (e.g., Oracle, SQL Server, PostgreSQL)</li><li>Skilled in Python, Scala, or Java for data processing and automation.</li></ul> Nice to have:<ul><li>Familiarity with big data technologies (e.g., Hadoop, Spark) and cloud data platforms (AWS/GCP/Azure).</li><li>Experience in the banking or financial service industry</li><li>Good understanding of data governance, security, and compliance.</li></ul><ul><li></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li></ul>

Junior Data Engineer

We are seeking a proactive and curious Data Scientist to join our AI Center of Excellence. This role focuses on machine learning, with a strong emphasis on time series forecasting and anomaly detection, across projects in diverse domains such as finance, energy, and maritime. You will work on building ethical and responsible AI, developing skills in model explainability, fairness, and uncertainty estimation. Collaborating with experienced engineers, you'll also learn to apply software engineering best practices, including Object-Oriented programming, to build robust, production-ready solutions. The key responsibilities of this role will include:<ul><li>Translate business problems into technical ML tasks.</li><li>Develop and deploy ML models such as time series forecasting and anomaly detection, supervised and unsupervised learning, NLP.</li><li>Perform data preprocessing, feature engineering, and rigorous model evaluation.</li><li>Conduct literature reviews and stay current with state-of-the-art methods.</li><li>Apply and develop methods for model explainability, fairness, and uncertainty estimation.</li><li>Collaborate with engineers to adopt software engineering best practices and ensure code is clean and scalable.</li><li>Clearly present scientific work and model findings in written format.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>1-3 years in a Data Science or ML role.</li><li>Hands-on experience with Scikit-learn, TensorFlow or PyTorch.</li><li>Solid understanding of ML concepts, time series analysis, forecasting and anomaly detection techniques.</li><li>Strong inclination towards Object-Oriented (OO) programming and clean, reproducible code.</li><li>Ability to perform literature reviews and stay current with academic research.</li><li>Proficient in Python, Pandas, and NumPy.</li><li>Excellent written and verbal communication, with the ability to present scientific work and findings clearly.</li><li>Eagerness to learn from senior team members and work effectively across teams.</li><li>A strong desire for continuous learning and professional growth.</li><li>Sense of ownership.</li></ul>Nice to Have<ul><li>Experience with Git versioning.</li><li>Familiarity with concepts such as model deployment, monitoring, and experiment tracking.</li><li>Background in deep learning and NLP.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Data Scientist

We're looking for a skilled Data Engineer to join our AI Center of Excellence. In this role, you'll be a key part of the team, helping to design and build the data solutions that power our AI and machine learning initiatives. You will work on our modern data platforms built on Azure and help implement data solutions that enable data-driven decisions. This is an exciting opportunity to work with cutting-edge tools and talented professionals to solve complex data challenges.The key responsibilities of this role will include:<ul><li>Develop and implement data pipelines using technologies like Azure Databricks, Synapse Analytics, Data Factory, and Data Lake Storage Gen2.</li><li>Build scalable and reliable ETL/ELT pipelines.</li><li>Design and optimize data storage and processing architectures for advanced analytics and machine learning.</li><li>Help maintain data security and integrity across our Azure environments.</li><li>Collaborate with other team members to follow data architecture standards and strategies.</li><li>Assist in the adoption of CI/CD pipelines, automation, and infrastructure as code using Azure DevOps.</li><li>Work with the data engineering team to deliver high-quality solutions.</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>At least 1+ year of experience, preferably Azure data stack or similar (e.g., Databricks, Synapse Analytics, Data Factory, and Data Lake Gen2).</li><li>Knowledge of big data technologies, particularly Apache Spark.</li><li>Proficiency in Python and SQL for data manipulation and transformation.</li><li>A solid understanding of data warehousing principles and data modeling techniques.</li><li>Experience with CI/CD pipelines and automation workflows using Azure DevOps.</li><li>Familiarity with cloud security and data governance standards.</li><li>Good communication skills, collaborative and adaptable team player</li><li>Passion for continuous improvement.</li><li>An Azure Data Engineer Associate or similar certification is a plus.</li></ul><ul><li></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Data Engineer (Mid-level)

We are looking for a talented GenAI Engineer to join our AI Center of Excellence. In this role, you'll be developing and deploying state-of-the-art Generative AI solutions powered by Large Language Models (LLMs) and Agentic AI flows. You'll collaborate with cross-functional teams to build secure, scalable, and high-performing AI systems that solve real-world problems. As part of our team, you'll contribute to creating reusable GenAI components and frameworks, ensuring technical excellence and responsible AI practices. The key responsibilities of this role will include:<ul><li>Write clean, scalable Python code applying strong OOP principles to build and integrate state-of-the-art Generative AI and Agentic AI solutions.</li><li>Train and fine-tune LLMs using domain-specific datasets, and work with modern foundation models like GPT, Claude, Llama, and Mistral.</li><li>Design and implement robust architectures, including Retrieval-Augmented Generation (RAG) pipelines, advanced chunking strategies, memory management, advanced prompt templating, Model Context Protocol (MCP), and context injection.</li><li>Design and deploy sophisticated agent-based systems using frameworks such as LangGraph, CrewAI, and AutoGen.</li><li>Leverage industry-leading tools like LangChain, LlamaIndex, HuggingFace Transformers, and OpenAI APIs.</li><li>Develop automated pipelines for model performance evaluation, bias detection, and Responsible AI compliance.</li><li>Provide technical leadership, mentor junior engineers, and help shape our AI strategy.</li><li>Collaborate closely with engineering and infrastructure teams for seamless deployment and continuous iteration.</li><li>Produce clear, comprehensive documentation and reports for technical designs, project progress, and model performance.</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>2+ years of hands-on experience in AI/ML projects, building and delivering AI/GenAI applications.</li><li>Expertise and a deep understanding of the rapidly evolving AI landscape, GenAI architectures, including RAG pipelines and model evaluation frameworks.</li><li>Expertise in LLM development, prompt engineering, vector-based retrieval techniques, and modern AI agent frameworks.</li><li>Strong command of Python with solid Object-Oriented Programming (OOP) principles, and experience with MLOps practices.</li><li>Familiarity with Responsible AI concepts, including fairness, transparency, Green AI and hallucination mitigation.</li><li>Strong problem-solving and critical thinking abilities.</li><li>Effective communication skills for both technical and non-technical audiences.</li><li>A collaborative mindset with a willingness to learn and share knowledge.</li><li>Self-motivation and the ability to drive projects with minimal supervision.</li><li>Clear and structured approach to documentation and continuous learning.</li></ul>Bonus Qualifications (Nice to Haves)<ul><li>Experience with specific Azure AI services (e.g., Azure OpenAI, Azure ML).</li><li>Experience with real-time AI systems or low-latency inference.</li><li>Relevant certifications in cloud AI or machine learning.</li></ul><ul><li></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

GenAI Engineer

As an&nbsp;ITSM&nbsp;Engineer&nbsp;in Grant Thornton Greece, you will be responsible for designing, developing, and customizing ServiceNow applications to support enterprise IT service management processes. You’ll collaborate with both IT and business teams to translate requirements into scalable technical solutions, implement new functionalities, and maintain seamless integrations with other systems. Your day-to-day will involve configuring workflows, performing testing, and ensuring system reliability, all while aligning with ITIL best practices to drive continuous improvement across the ServiceNow platform.. The key responsibilities of this role will include:<ul><li>Design, develop, configure, and customize ServiceNow applications and services.</li><li>Work with IT and business units to analyze and understand requirements to develop technical solutions within ServiceNow.</li><li>Implement new functionality and enhancements to existing ServiceNow applications.</li><li>Create and maintain documentation on application configurations, system integrations, and process workflows.</li><li>Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus.</li><li>Perform unit testing and support user acceptance testing to ensure the quality and integrity of developed solutions.</li><li>Provide ongoing support and maintenance of ServiceNow instances.</li><li>Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>3+ years&nbsp;experience as a&nbsp;ServiceNow&nbsp;Developer&nbsp;with a&nbsp;strong understanding of the ServiceNow platform.</li><li>Knowledge of&nbsp;ITIL&nbsp;and&nbsp;IT&nbsp;service&nbsp;management.</li><li>ServiceNow&nbsp;certifications&nbsp;such as Certified System Administrator (CSA) or Certified Application Developer (CAD).</li><li>Experience with ServiceNow modules such as ITSM, ITOM or ITBM.</li><li>ITIL Foundations certification is preferred.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

ITSM Engineer

At&nbsp;Grant Thornton Greece, we’re not just part of a global network of 73,000 professionals across 150 countries. We’re independent thinkers who prioritize&nbsp;quality, inclusion, and integrity&nbsp;to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive, and Agile.Grant Thornton’s Technology Intelligence &amp; Performance Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a&nbsp;Business Analyst for a corporate client project.By submitting this application, you acknowledge that your data will be transferred to the corporate client concerned, to the extent required for the evaluation of your candidacy.We don’t predict the future here—we&nbsp;shape&nbsp;it. 🚀Milestones WE are Proud of🏆&nbsp;Great Place to Work&nbsp;certified for three years running!🌟Best Workplaces Hellas&nbsp;for 2025!👩‍💼&nbsp;Best Workplaces for Women&nbsp;for three consecutive years!⭐Best Workplace in Professional Services &amp; Consulting&nbsp;for 2025!🌈 Proud members of the&nbsp;Diversity Charter Greece&nbsp;and certified with the&nbsp;SHARE Equality Label🏠&nbsp;Flexible way of Working (Hybrid)🧠Coaching&nbsp;&amp;&nbsp;Counseling&nbsp;from Senior Professionals The key responsibilities of the IT Business Analyst will include: <ul><li>Collaborates with business stakeholders to gather and document clear, detailed requirements aligned with strategic goals.</li><li>Analyzes current business processes and systems to identify improvement opportunities and propose optimized solutions.</li><li>Translates business needs into technical specifications and prepares supporting documentation such as data models and process flows.</li><li>Assesses and recommends technology solutions based on cost-benefit analysis and alignment with industry best practices.</li><li>Supports end-to-end project management, ensuring timely and successful delivery in collaboration with cross-functional teams.</li><li>Facilitates communication between IT and business teams while maintaining a high standard of quality in all deliverables.</li><li>Collaborates with business stakeholders to gather and document clear, detailed requirements aligned with strategic goals.</li></ul><ul><li></li></ul><ul><li></li></ul> The key requirements of this role are:<ul><li></li></ul><ul><li></li></ul><ul><li>Bachelor’s degree in Information Technology, Computer Science or other relevant field.</li><li>2-5 years’ experience in technology business analysis. Experience in banking operations and financial services will be consider as an asset.</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes.</li><li>Excellent communication and interpersonal skills.</li><li>Eagerness to learn and adapt to new technologies and business processes.</li><li>Ability to work collaboratively in a team environment.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li></ul>

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