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Κέντρο Εξυπηρέτησης / Call Center

Άλλο

Ανθρώπινο Δυναμικό / HR

Εταιρικές Πωλήσεις

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Marketing

Εμπόριο Λιανικής

ΜΜΕ / Social Media

Νομικές Υπηρεσίες

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Γραμματειακή Υποστήριξη

Ναυτιλία

Τέχνες / Πολιτισμός

Αισθητική / Κομμωτήριο

Επαγγέλματα Υγείας

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Aoristou

Orismenou

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The Reward Analyst provides year round support for compensation processes, systems and/or projects.&nbsp;&nbsp;&nbsp;Key Accountabilities&nbsp;<ul><li>Processes reward proposals, conducts salary surveys, and tracks market data.</li><li>Contributes to reward initiatives such as benefit plans, pay gap analysis, and the Annual Reward Review.</li><li>Prepares regular and ad hoc reports related to reward and budgeting.</li><li>Assists with international mobility assignments.</li><li>Collaborates with HR Business Partners and the Talent Acquisition team&nbsp;</li></ul>Who you are<ul><li>BSc in Economics, Finance, Mathematics, or a related field.</li><li>MSc in HR or MBA is a plus, but not required.</li><li>Proficient in MS Office (especially Excel); general computer literacy.</li><li>Basic understanding of employment law and reward practices is desirable.</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Basic understanding of HR processes and reward principles.</li><li>Good organizational and time management skills.</li><li>High level of discretion in handling confidential information.</li><li>Willingness to learn, adapt, and grow within the role.&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Reward Analyst

As a Legal Counsel you will actively contribute to the legal support of business initiatives and ensure compliance within the highly regulated Telecommunications industry. We are seeking a highly motivated and experienced Legal Counsel to join our in-house legal team. You will actively contribute in supporting key business initiatives while ensuring compliance within the highly regulated telecommunications industry.Key accountabilities: • &nbsp; &nbsp;Provide strategic, actionable legal advice to cross-functional stakeholders (Operations, HR, Finance, Sales, Marketing, Business). • &nbsp; &nbsp;Manage litigation cases, coordinate external legal counsel, and represent the company before courts and regulatory authorities as needed. • &nbsp; &nbsp;Draft and review Board of Directors and General Assembly minutes; support corporate governance and ensure compliance with corporate law. • &nbsp; &nbsp;Assist in public procurement procedures and public tenders (RFIs/RFPs). • &nbsp; &nbsp;Support implementation of the internal compliance framework and contribute to the development of corporate policies. • &nbsp; &nbsp;Advise on a wide range of legal matters including corporate, labor, GDPR, and IP-related issues. • &nbsp; &nbsp;Draft, review, and negotiate a broad spectrum of contracts and legal documents. • &nbsp; &nbsp;Participate in due diligence processes and M&amp;A transactions.Who you are• &nbsp; &nbsp;Bachelor’s Degree in Law from an accredited law school. Master’s Degree is considered as a &nbsp;plus. • &nbsp; &nbsp;4–8 years of proven post-qualification legal experience, gained in a law firm and/or in-house legal department..&nbsp; • &nbsp; &nbsp;Strong communication, analytical, problem-solving and decision-making skills • &nbsp; &nbsp;Ability to work in a fast-paced environment and manage multiple priorities and stakeholders effectively • &nbsp; &nbsp;Excellent Drafting and Negotiation Skills • &nbsp; &nbsp;Fluency in Greek and English, both written and spoken • &nbsp; &nbsp;Member of a Greek Bar AssociationNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts &nbsp;

Legal Counsel

As an ICT Corporate Account Manager you will be responsible for Vodafone Business Managed Cloud, Network, Security, SaaS and &amp; Internet-of-Things solutions. The role includes exploring prospect opportunities and establishing and maintaining business relationships with enterprise customers in order to achieve sales targets.Your role Key accountabilities and decision ownership: &nbsp;<ul><li>Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions. &nbsp;</li><li>Perform daily customer visits, interact with customer IT decision makers (CTO, CIO), analyse customer requirements to recommend relevant product and solutions to maximize value.&nbsp;</li><li>Pitch solutions and customer references around the domains of managed network, managed security, managed infrastructure (on-prem, co-location, cloud), managed SaaS. &nbsp;</li><li>Work alongside a wide ecosystem of people (sales, presales, support) to ensure customer requirements are delivered within agreed timeframes. &nbsp; &nbsp;</li><li>Collaborate with telco account teams to identify and grow opportunities within the assigned territory.&nbsp;</li><li>Clearly communicate account status and sales cycle progress in weekly and monthly updates.&nbsp;</li><li>Build and maintain trustful and long-term relationships with customers and be the lead contact point for IT-related matters and their Digital Transformation agenda.&nbsp;</li></ul>Who you are<ul><li>University degree or Diploma in IT or related field&nbsp;</li><li>At least 4 years experience in a relevant field&nbsp;</li><li>Excellent speaking and writing English skills&nbsp;</li><li>Results oriented and attention to detail</li><li>Inspired for effective communication in technical and commercial terms and ability to explain the benefits of Cloud &amp; ICT economics</li><li>Ability to understand the customer’s IT operation model and propose the benefits of moving to Vodafone’s cloud solutions&nbsp;</li><li>Relevant minimum 5 years’ experience in IT sales in business and enterprise customers</li><li>Experience with XaaS (as a Service) business models and economics</li><li>Passion for continuous learning of new technologies and stay current with latest Cloud services &amp; solutions&nbsp;</li><li>Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 20% office based and 80% remote/field-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

ICT Corporate Account Manager

As a Tech Business Workflow SPV, you will be responsible for reviewing, evaluating, simplifying and designing business processes to continually improve service delivery for Vodafone customers through digital-care and assisted care touchpoints. You will be responsible to design end2end Assisted flows and the Digital self-care journeys into production, in cooperation with digital tribe teams (Tobi, Web, App). You will review Digital care analytics insights, recommend, design and test journey improvements. You will develop and deliver improvements within Customer Operations department and across the wider business with main focus to optimize end user/customer experience, processes and revenues.&nbsp;More specifically you will:&nbsp;<ul><li>Design, build, test and deploy digital self-care journeys&nbsp;</li><li>Analyse, validate and develop business process flows&nbsp;</li><li>Work with business owners and senior stakeholders to define, develop and implement innovative business solutions for digital self-care journeys&nbsp;</li><li>Planning &amp; Execution: ensure that own responsibilities’ operations are executed successfully, and planned results are obtained&nbsp;</li><li>Lead Gap-Analysis sessions; As-Is/To-Be customization of business processes per requirements, blue printing, prototyping, and documentation&nbsp;</li><li>Facilitate process workflow modelling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases for customer operations&nbsp;</li><li>Report, update and escalate internally the most important issues that will affect end user/customer experience, processes and revenues&nbsp;</li></ul>Who you are<ul><li>Bachelor degree in Business or Engineering&nbsp;</li><li>Professional experience with a focus on delivering process and journey enhancement deliverables &nbsp;</li><li>Microsoft office suite with marked proficiency using Visio, PowerPoint, Excel for presentations and metrics&nbsp;</li><li>Experience in developing, implementing, monitoring and communicating with impact insights based on various internal and external sources and translating these insights into actionable improvements&nbsp;</li><li>Ability to set clear goals and timelines, manage communications between multiple stakeholders, communicate the ‘big picture’, inspire and convince&nbsp;</li><li>Excellent analytical and influencing skills&nbsp;</li><li>Strong conceptual thinking skills with an ability to problem solve, recommend solutions and intuitively prioritize business issues&nbsp;</li><li>Exceptional communication skills, both written and verbal, with a proven ability to effectively partner with peers and senior management in driving change&nbsp;</li><li>Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently within established timeframes&nbsp;</li><li>Excellent communication skills (oral &amp; written) both in Greek and English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Tech Business Workflow Supervisor

Join our Discover Graduate Program and shape your career in a global technology and communications company committed to creating a better future for everyone.When &amp; Where:Duration of Program:&nbsp;1 year, aiming at a permanent renewal upon completion Location:&nbsp;Athens, Heraklion (Crete) or ThessalonikiAreas you could be working in include:•&nbsp;&nbsp;&nbsp;Back-End Development in Microservices &amp; Java EE•&nbsp;&nbsp;&nbsp;Front-End Development in React.js•&nbsp;&nbsp;&nbsp;Android development in Kotlin•&nbsp;&nbsp;&nbsp;iOS Development in Swift•&nbsp;&nbsp;&nbsp;Software Test with automation tools (e.g. Selenium)What we’re looking for:•&nbsp;&nbsp;&nbsp;Recently graduated – BSc or MSc degree preferably in Computer Science, Electrical Engineering or Software Development•&nbsp;&nbsp;&nbsp;Strong academic performance&nbsp;•&nbsp;&nbsp;&nbsp;0-2 years of experience&nbsp;•&nbsp;&nbsp;&nbsp;English &amp; Greek proficient&nbsp;•&nbsp;&nbsp;&nbsp;Curiosity and learning agility&nbsp;•&nbsp;&nbsp;&nbsp;Passion for technology and digital experiencesWhat’s in it for you:•&nbsp;&nbsp;&nbsp;Coaching and pair coding with a Senior Engineer in charge&nbsp;•&nbsp;&nbsp;&nbsp;Personalized Learning Journey•&nbsp;&nbsp;&nbsp;Hybrid Way of Working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;&nbsp;&nbsp;Having business exposure and accountability from day one•&nbsp;&nbsp;&nbsp;Gain experience working in an agile ecosystem&nbsp;•&nbsp;&nbsp;&nbsp;Competitive pay &amp; benefits•&nbsp;&nbsp;&nbsp;Being part of a global community of tech graduates and experts who deliver world-leading technologyWhat to expect:•&nbsp;&nbsp;&nbsp;Opportunities to gain experiences that will challenge you and help you thrive•&nbsp;&nbsp;&nbsp;Cutting edge tools, training and skills development to ensure you will always be future-ready•&nbsp;&nbsp;&nbsp;Continuous feedback and support to help you fulfil your career goals•&nbsp;&nbsp;&nbsp;A diverse and inclusive working environment where you can be yourself, share inspiration and belong•&nbsp;&nbsp;&nbsp;An agile environment where you can work with flexibility and the freedom to experiment and innovate•&nbsp;&nbsp;&nbsp;A rewarding workplace with practices, initiatives and policies to support your health, safety and wellbeing&nbsp;If you think this sounds like you, we would love to hear from you.

2025 Discover Graduate Program Greece | Software Development @ Athens

Being part of an agile team, Android Developer will contribute to designing &amp; implementing Vodafone’s high volume and high impact mobile apps.&nbsp;•&nbsp;&nbsp;&nbsp;Design and develop new features and user-interface for Vodafone’s mobile apps and maintain existing ones. Transform functional requirements to technical user stories and assign business value. Write clean and maintainable code ensuring quality via unit testing.•&nbsp;&nbsp;&nbsp;Contribute, as member of a cross functional agile team, in the research, analysis, design development and testing of solutions that best suit business and technology strategy. Be able to remove technical impediments and suggest alternatives.&nbsp;•&nbsp;&nbsp;&nbsp;Be part of a powerful chapter that will give you the opportunity to take initiative and improve the codebase. Participate in code reviews and share feedback fostering the sense of community.•&nbsp;&nbsp;&nbsp;Leverage our CICD infrastructure to develop and distribute apps faster. Through our monitoring tools you will also be able to easily and quickly sport any issues.•&nbsp;&nbsp;&nbsp;Keep in touch with latest technological breakthroughs in Android and use latest tools and libraries. See how you can impact close to a million users through our state-of-the-art applications.Who you are•&nbsp;&nbsp;&nbsp;At least 2 years of experience in native Android application development. Koltin as a primary language. Knowledge in Compose, Coroutines and MVVM architecture is a huge plus.&nbsp;•&nbsp;&nbsp;&nbsp;Strong background in Computer science, Engineering or another relative field.•&nbsp;&nbsp;&nbsp;Working experience in agile environments/teams will be highly appreciated.•&nbsp;&nbsp;&nbsp;Experience with RESTful APIs, Retrofit and OKHttp client, clean architecture, JSON consumption and manipulation.•&nbsp;&nbsp;&nbsp;Familiarity with unit testing and testing frameworks like Mockito and Robolectric. Experience with CI/CD pipelines and code versioning tools will be considered a plus.•&nbsp;&nbsp;&nbsp;Self-motivated with strong analytical thinking and problem-solving skills. Commitment to continuously learning and staying up to date with the latest technology and industry trends.•&nbsp;&nbsp;&nbsp;Open to multiplatform technologies.•&nbsp;&nbsp;&nbsp;Strong communications skills in both Greek &amp; English, and ability to interact with technical and non technical colleagues.•&nbsp;&nbsp;&nbsp;Fulfilled military services (for male candidates)&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;

Android Developer (Athens)

As a Cloud Operation Engineer, you will be part of the Cloud team, that is in charge for the operations of cloud environment used to virtualize network functions in Vodafone network.Main responsibilities and activities are:•&nbsp;&nbsp;Managing and supporting a mixed environment of Vmware ESX, Tanzu&nbsp;and Openshift Cloud Platforms.•&nbsp;&nbsp;Installing, configuring, implementing the Cloud infrastructure•&nbsp;&nbsp;Performing&nbsp;troubleshooting, incident management and error handling for cloud platforms.•&nbsp;&nbsp;Executing change management, fault management, service request processes.•&nbsp;&nbsp;Evaluating&nbsp;new versions, firmware and patches. Implementing major upgrades and security patches regularly.•&nbsp;&nbsp;Discussing platform evolution with vendors and design teams•&nbsp;&nbsp;Implementing security policies and fixing vulnerabilities on platforms according to the best practices and company procedures.&nbsp;•&nbsp;&nbsp;Periodic monitoring of platforms, performance tuning, capacity planning and trend analysis.•&nbsp;&nbsp;Providing assistance in new projects during all stages, including: assessment, planning, designing, initiation, implementation.•&nbsp;&nbsp;Maintaining operational readiness, ensuring complete recovery in the event of a disaster. Attend DR tests regularly, update the policies and procedures as required.•&nbsp;&nbsp;&nbsp;Incident, change and problem management for Cloud platforms•&nbsp;&nbsp;&nbsp;Life cycle management of cloud infrastructure•&nbsp;&nbsp;&nbsp;Technology vendors managementWho you are•&nbsp;&nbsp;University degree from telecommunications engineering, information technology or equivalent STEM degree with ICT experience•&nbsp;&nbsp;At least 3 years experience working in a large, enterprise environment working with problem solving, troubleshooting and analysis processes•&nbsp;&nbsp;Good knowledge of Cloud, CAAS/PAAS/IAAS technologies.•&nbsp;&nbsp;Excellent working experience on VMware and Redhat Linux.•&nbsp;&nbsp;Good knowledge of Storage, SAN, Network&nbsp;•&nbsp;&nbsp;Good knowledge of vROPS, PowerCLI, DevOps tools.•&nbsp;&nbsp;System/cloud administration experience with Vmware ESX, Openshift Cloud Platform•&nbsp;&nbsp;Good knowledge of automation solutions (Ansible, Git, Python)•&nbsp;&nbsp;Preferred (not mandatory) technical certifications (VCTA, VCP, VCAP)Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;•&nbsp;Special employee offers and discounts

Cloud Operations Engineer

Η MACOhair, κορυφαία εταιρεία στον χώρο των Συστημάτων Μαλλιών &amp; Περούκων, αναζητά έναν Customer Experience &amp; Relations Specialist, ο οποίος θα αναλάβει την επικοινωνία με τους πελάτες μας, προσφέροντας μια προσωποποιημένη και premium εμπειρία εξυπηρέτησης.Αν σου αρέσει να δημιουργείς σχέσεις εμπιστοσύνης με τους πελάτες, έχεις εξαιρετικές επικοινωνιακές δεξιότητες και θέλεις να γίνεις μέρος μιας αναπτυσσόμενης εταιρείας, αυτή η θέση είναι για σένα!Αρμοδιότητες:<ol><li>Διαχείριση εισερχόμενων επικοινωνιών μέσω τηλεφώνου, email και μηνυμάτων με σκοπό την άριστη εξυπηρέτηση των πελατών</li><li>Δημιουργία σχέσεων εμπιστοσύνης με τους πελάτες, προσφέροντας προσωποποιημένες προτάσεις προϊόντων και υπηρεσιών</li><li>Υποστήριξη πελατών με ιατρικές ανάγκες, παρέχοντας ενσυναίσθηση και διακριτικότητα</li><li>Αντιμετώπιση και διαχείριση παραπόνων, με στόχο την εύρεση λύσεων και την ενίσχυση της ικανοποίησης των πελατών</li><li>Υποδοχή και εξυπηρέτηση VIP πελατών που επισκέπτονται το κατάστημα, δημιουργώντας μια πολυτελή εμπειρία</li><li>Διαχείριση λογαριασμών και παραγγελιών πελατών, προτείνοντας εξατομικευμένες λύσεις</li><li>Παρακολούθηση της ικανοποίησης των πελατών μέσω follow-up επικοινωνιών και προτάσεων βελτίωσης</li><li>Διατήρηση αρχείων πελατών και αξιοποίηση εργαλείων CRM για τη βελτιστοποίηση της εμπειρίας εξυπηρέτησης</li></ol>Τι ζητάμε<ol><li>Προηγούμενη εμπειρία στην εξυπηρέτηση πελατών πολυτελών προϊόντων ή υπηρεσιών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα δημιουργίας σχέσεων εμπιστοσύνης</li><li>Ικανότητα διακριτικής και επαγγελματικής διαχείρισης ευαίσθητων περιπτώσεων πελατών</li><li>Οργανωτικότητα, προσοχή στη λεπτομέρεια και ικανότητα διαχείρισης πολλαπλών αιτημάτων</li><li>Εμπειρία σε πωλήσεις ή διατήρηση πελατών (customer retention) θα εκτιμηθεί ιδιαίτερα</li><li>Γνώση τηλεφωνικής και online επικοινωνίας μέσω email, WhatsApp, Viber, Messenger</li><li>Εξοικείωση με εργαλεία CRM και ηλεκτρονική διαχείριση πελατών θα θεωρηθεί επιπλέον προσόν</li><li>Άριστη χρήση της ελληνικής γλώσσας και πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Ικανότητα εργασίας τόσο ανεξάρτητα όσο και ως μέλος ομάδας</li></ol>Τι προσφέρουμε:<ul><li>Σταθερή θέση εργασίας σε ένα πολυτελές Ινστιτούτο με εξειδίκευση στις πιο σύγχρονες λύσεις προσθετικής μαλλιών.</li><li>Συνεχής εκπαίδευση και υποστήριξη από την ομάδα της MACOhair.</li><li>Ανταγωνιστικό πακέτο αποδοχών (900-1.200€) και bonus.</li><li>Δυνατότητα εξέλιξης και ανάπτυξης μέσα στην εταιρεία.</li></ul>

Customer Experience & Relations Specialist Καλλιθέα

Η MACOhair αναζητά έναν Email Marketing Specialist που θα αναλάβει τη διαχείριση και τη βελτίωση των email καμπανιών της εταιρείας. Ο ρόλος περιλαμβάνει τη δημιουργία και αποστολή στοχευμένων email, τη ρύθμιση αυτοματοποιημένων διαδικασιών και την ανάπτυξη στρατηγικών για την προσέλκυση και διατήρηση πελατών.Αρμοδιότητες:<ul><li>Δημιουργία και αποστολή email καμπανιών, όπως ενημερώσεις, προσφορές και νέα προϊόντα</li><li>Σχεδιασμός και διαχείριση αυτοματοποιημένων email ροών, όπως email καλωσορίσματος, υπενθυμίσεων και επανενεργοποίησης πελατών</li><li>Ανάλυση των αποτελεσμάτων των καμπανιών και προτάσεις βελτίωσης με βάση δείκτες απόδοσης</li><li>Ανάπτυξη στρατηγικών συλλογής email επαφών και ενίσχυση του lead generation</li><li>Χρήση εργαλείων email marketing, όπως Omnisend, Mailchimp, Klaviyo ή HubSpot, για τη διαχείριση των καμπανιών</li></ul>Τι ζητάμε<ul><li>Προηγούμενη εμπειρία σε email marketing, είτε σε agency είτε σε εταιρικό περιβάλλον</li><li>Καλή γνώση εργαλείων email marketing, όπως Mailchimp, Klaviyo, HubSpot ή παρόμοια</li><li>Ικανότητα δημιουργίας ελκυστικού περιεχομένου email που οδηγεί σε πωλήσεις</li><li>Βασική κατανόηση marketing KPIs, όπως open rate, click-through rate και conversion rate</li><li>Άριστη γνώση ελληνικών και αγγλικών</li></ul>Τι προσφέρουμε:<ul><li>Σταθερή εργασία σε μια&nbsp;μικρή, εξειδικευμένη ομάδα</li><li>Συνεργασία με επαγγελματίες στο digital marketing</li><li>Μισθός από 900 έως 1.200 ευρώ καθαρά με δυνατότητα bonus απόδοσης</li></ul>

Email Marketing Specialist (Remote) | Υπεύθυνος Email Marketing Καλλιθέα

Αναζητούμε έναν Junior SEO Copywriter που θα βοηθήσει στη συγγραφή και βελτιστοποίηση περιεχομένου για την ιστοσελίδα μας, με στόχο τη βελτίωση της οργανικής κατάταξης στις μηχανές αναζήτησης.Αρμοδιότητες:<ul><li>Συγγραφή SEO-optimized άρθρων για συστήματα μαλλιών, περούκες και προϊόντα περιποίησης.</li><li>Έρευνα και ενσωμάτωση λέξεων-κλειδιών στο περιεχόμενο.</li><li>Βελτιστοποίηση παλαιότερων άρθρων με βάση τις SEO πρακτικές.</li><li>Σωστή χρήση τίτλων, meta descriptions και internal linking.</li><li>Ανάλυση της απόδοσης των άρθρων μέσω Google Analytics &amp; Search Console.</li></ul>Τι ζητάμε<ul><li>Καλή γνώση SEO γραφής και βελτιστοποίησης περιεχομένου.</li><li>Ικανότητα χρήσης λέξεων-κλειδιών χωρίς υπερβολική επανάληψη.</li><li>Σωστή ορθογραφία και σύνταξη.</li><li>Βασική κατανόηση του Google Search Console &amp; Google Analytics.</li><li>Εμπειρία στη συγγραφή άρθρων ή διαχείριση περιεχομένου ιστοσελίδας (WordPress ή άλλο CMS).</li></ul>Τι προσφέρουμε:<ul><li>Σταθερή εργασία σε μια&nbsp;μικρή, εξειδικευμένη ομάδα.</li><li>Πρακτική εμπειρία στη&nbsp;βελτιστοποίηση περιεχομένου για SEO.</li><li>Συνεργασία με επαγγελματίες στο digital marketing.</li><li>Μισθός: 900€ - 1.200€ (αναλόγως εμπειρίας)</li></ul>

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