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In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

We are seeking a highly skilled Senior AI Engineer to join our team.In this role, you will contribute to the development of advanced AI solutions for a variety of business domains. You will collaborate with cross-functional teams and clients to deliver impactful, scalable, and innovative AI-driven products. #LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Design, implement, and maintain end-to-end AI applications, including chatbots, Q&amp;A platforms, and agent workflows</li><li>Work directly with clients to understand requirements, identify opportunities, and recommend LLM-driven solutions</li><li>Develop and manage robust data pipelines, prompt strategies, and datasets to support effective and accurate AI models</li><li>Evaluate and refine AI system performance to ensure outputs are accurate, secure, scalable, and compliant with industry regulations</li><li>Conduct research and rapid prototyping to validate technical feasibility and demonstrate business value of AI solutions</li><li>Stay up to date with evolving LLM technologies, frameworks, and methodologies to continuously improve solutions and client outcomes</li></ul>Requirements<ul><li>At least 3 years of experience in AI engineering or a related field</li><li>Strong proficiency in Python and experience with web frameworks such as FastAPI or similar</li><li>Understanding of the AI application development lifecycle, from design to deployment</li><li>Experience with rapid UI prototyping using tools like Streamlit, Gradio, or similar frameworks</li><li>Familiarity with major LLM platforms and APIs, including OpenAI, Anthropic, Amazon Bedrock, Gemini, and related frameworks such as LangGraph, LlamaIndex, and Strands Agents</li><li>Knowledge of advanced AI integration patterns, including Retrieval-Augmented Generation (RAG) and agent-based architectures</li><li>Experience deploying AI solutions at scale, with a focus on performance, cost-efficiency, and maintainability</li><li>Ability to evaluate generative AI quality using metrics such as retrieval and classification scores, as well as LLM-based evaluation methods</li><li>Proven track record in delivering ML-based solutions and AI engineering projects</li><li>Strong problem-solving skills and attention to detail</li><li>Excellent communication, collaboration, and interpersonal skills</li><li>Fluent English skills (written and spoken) at a B2+ level or higher</li></ul>Nice to have<ul><li>Experience designing experiments, conducting A/B tests, and iterating on models based on user feedback</li><li>Understanding of retrieval systems, including keyword search, vector search, embeddings, and ranking algorithms</li><li>Familiarity with emerging protocols such as MCP, A2A, ACP, and others</li><li>Experience deploying to cloud AI platforms like Azure OpenAI, Amazon Bedrock, GCP Vertex AI, or on-premise solutions such as vLLM</li><li>Experience with enterprise AI platforms, including AWS AgentCore, Databricks AgentBricks, Google Agents Space, or Azure AI Foundry</li><li>Experience with observability and monitoring tools and frameworks for AI systems</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior AI Engineer

Join our Network Development Team!&nbsp;In this role, you will analyze market and network data to uncover growth opportunities and recommend strategies for development and optimization. Your insights will drive the effective placement of OPAP products and services, enhancing our physical footprint and overall performance.&nbsp;With MRICS certification, this team member brings advanced expertise in property-related decisions and market awareness, adding depth and credibility to our strategic choices.&nbsp;Your day to day will include:<ul><li>Leading scouting efforts and assessing the commercial potential of locations to support network expansion</li><li>Scouting and evaluating available properties in targeted areas through coordination with real estate agents and local field visits, supporting the implementation of the network development strategy in alignment with the sales team and interested agents</li><li>Challenging the status quo in certain areas by exploring ways to increase product presence and ensure optimum placement</li><li>Having a strong understanding of market prices and area-specific trends to inform strategic decisions</li><li>Contributing to the design and updating of the x-channel network development strategy (OS, PS, Tora, HL), proposing the most profitable network changes (relocations, renovations, new stores, etc.) to drive decisions on network growth and ensure proper customer experience</li><li>Analyzing and assessing geospatial data and market trends to support network analysis and physical footprint optimization, using GIS tools and identifying opportunities for growth</li><li>Monitoring the implementation of Network Development KPIs, measuring the upside of network changes, and fine-tuning the methodology used accordingly</li><li>Coordinating closely with brokers and internal stakeholders to guide property-related choices with accurate market input</li><li>Supporting sales teams and agents by issuing the necessary documents from urban planning offices through online applications or onsite visits</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Statistics, Information technology, Business Administration, Engineering, Mathematics, or Finance</li><li>3+ years of hands-on experience in data analytics, statistics, network planning and reporting</li><li>Very good communication and interpersonal skills</li><li>Analytical and conceptual thinking</li><li>Ability to prioritize effectively and multi-task</li><li>Problem solving and flexibility</li><li>Achievement orientation&nbsp;</li><li>Teamwork and cooperation</li><li>Knowledge of geodata analysis tools or ArcGis will be considered as a plus</li><li>Advanced communications skills both in Greek &amp; English language&nbsp;</li><li>Solid MS Office skills (Word, Excel, PowerPoint)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Real Estate & Network Development Specialist (3712)

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Antifraud Specialist (3771)

We are looking for an Appian Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining scalable and secure Appian applications that drive process automation and digital transformation. You’ll collaborate with cross-functional teams to deliver innovative solutions using the latest capabilities of the Appian platform. What You’ll Be Doing<ul><li>Design, develop, and maintain robust Appian BPM/low-code applications with strong focus on scalability and security.</li><li>Build dynamic user interfaces and workflows using Appian SAIL and process modeling tools.</li><li>Integrate Appian applications with external systems using REST/SOAP APIs, JSON, and web services.</li><li>Perform database modeling, optimization, and management of CDTs, Records, and Data Stores.</li><li>Translate business requirements into effective Appian process solutions and implement best practices.</li><li>Collaborate with agile teams during sprints, reviews, and retrospectives to deliver high-quality software. </li></ul>What You’ll Bring<ul><li>4+ years of experience in Appian development or related BPM/low-code platforms.</li><li>Proven expertise with Appian architecture, SAIL, Expression Rules, Constants, and Decision Rules.</li><li>Strong understanding of BPMN and process-driven application design.</li><li>Experience with APIs, SQL databases (MySQL, PostgreSQL, SQL Server), and integrations with enterprise systems (e.g., Salesforce, SAP, ServiceNow).</li><li>Familiarity with CI/CD and DevOps tools such as Git, Jenkins, and Appian Deployment Automation Manager.</li><li>Excellent communication and collaboration skills, with a proactive approach to learning new Appian features like Agentic and Composer. </li></ul>Nice to Haves<ul><li>Hands-on experience with Java, JavaScript, or Python for advanced plugin or integration development.</li><li>Prior involvement in Appian project migrations or platform consolidations.</li><li>Appian certifications (Associate, Senior, or Lead Developer).</li></ul> How We Support Your Growth🍽️ Lunch Is On Us: Monthly allowance for your favorite meals. 🏥 Health First: Private health &amp; life insurance for peace of mind. 💻 Set Up For Success: The right tools to stay connected and perform your best. 📚 Curiosity Never Retires: Access to Udemy for unlimited learning. 🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals. 🎯 Work With The Best: Collaborate with industry-leading clients. 🌈 Celebrate Diversity: Be part of a team that values every perspective. 💸Performance Pays Off: Annual discretionary bonus based on yearly contributions. 🌱 Social Responsibility: Give back through volunteering and sustainability.

Appian Developer

As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Retail Analytics Sr. Specialist (3770)

The Engineer’s role is to set the priorities for the construction execution focusing on the best utilization of the available resources, the effective response to potential bottlenecks and delays and the timely and efficient delivery of the project.&nbsp;Your day to day will include:<ul><li>Reviewing the technical documents / certifications / licenses that are necessary for the execution of the construction services</li><li>Reviewing the technical designs, proceeding to budget estimation, and providing support and guidance to the vendors and technicians for the accurate execution of the constructions</li><li>Setting the priorities for the construction execution focusing on the best utilization of the available resources, the effective response to potential risks and the timely and efficient delivery of the project</li><li>Coordinating implementation of design standards between the teams of internal – external engineers and agents</li><li>Following-up and monitoring the execution progress of the project in terms of deliverables, budget, and time plan, while preparing relevant reports</li><li>Assessing the quality of the deliverables from the vendors and validating their compliance with technical specifications, loan prerequisites and designs</li><li>Monitoring and approving the actual store budgets for OPAP constructed stores</li><li>Handling the resolution of technical issues providing necessary support and guidance</li><li>Supporting other teams in on site front line roll out implementation on an ad hoc basis</li><li>Reviewing the invoices submitted from the vendors and validating their compliance as per the work delivered</li><li>Generating reports and providing information and insight regarding the project progress</li><li>Liaising with government authorities, assisting with technical administration material</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Civil Engineering, Architect, Mechanical and Electrical Engineering</li><li>MSc degree is desirable</li><li>4+ years of related hands-on experience in the management of construction projects</li><li>Excellent knowledge of a design software (AUTOCAD)</li><li>Excellent presentation and communication skills in both Greek and English (oral and written)</li><li>Ability to supervise from small scale to large scale construction projects</li><li>Advanced computer skills (Microsoft Excel, Word, PowerPoint etc.)</li><li>Very good knowledge of architectural subject and related legal framework</li><li>Strong interpersonal skills</li><li>Ability to travel and work across Greece</li><li>Familiarity with Salesforce platform will be considered a plus</li><li>Excellent organizational and project management skills</li><li>Goal orientation with ability to deliver high quality results within strict deadlines</li><li>Strong analytical and problem-solving skills</li><li>Genuine team player mentality able to effectively interact with a diverse group of stakeholders</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Construction Engineer (Fixed-Term / Subcontractor-Athens) (3695)

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Engineering Manager to play a key role in our API team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Engineering Manager you’ll lead a highly capable group of engineers responsible for building and scaling GWI’s API platform. Your focus will be on reliability, performance, and security, while ensuring our APIs are developer-friendly and enable integration into customer ecosystems and AI/LLM platforms. This means overseeing delivery against the roadmap, supporting your team’s effectiveness, and driving operational excellence. You’ll work closely with Product and cross-functional partners to bring initiatives to life, while creating the right environment for engineers to deliver at pace and with confidence.Core responsibilities<ul><li>API delivery &amp; operations: Oversee the design, development, and reliability of GWI’s APIs.</li><li>API lifecycle practices: Ensure strong documentation, standards, versioning, error handling, authentication, and rate limiting.</li><li>Ecosystem integrations: Deliver initiatives to integrate the API, and MCP into customer platforms and AI/LLM agents (Claude, ChatGPT, Copilot).</li><li>Security &amp; compliance: Uphold strong data protection and authentication/authorization standards.</li><li>Monitoring &amp; performance: Drive observability, incident readiness, and continuous performance improvements.</li><li>Monetization enablement: Partner with Product to implement rate limits, quotas, usage metering, and entitlement enforcement.</li><li>Team effectiveness: Set priorities, remove blockers, and maintain healthy, sustainable ways of working.</li><li>Cross-functional collaboration: Work with Product, Security, Legal, GTM, and other Engineering teams to deliver roadmap items predictably and at high quality.</li></ul>It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.What do I need to bring with me? 🧳You’re an experienced engineering leader who combines technical credibility with delivery focus. You know how to get the best from senior engineers, keep teams aligned, and ensure APIs are built and operated to a high standard.Here’s what we’re looking for:<ul><li>Experience managing backend or API-focused teams in SaaS or platform companies.</li><li>Solid technical background in backend engineering (Go, Java, Node.js, or similar) and familiarity with scaling APIs.</li><li>Strong grasp of the API lifecycle: OAuth2, JWT, SSO, versioning, quotas, rate limiting, monitoring, error handling.</li><li>Comfort working in cloud-native environments (ideally Google Cloud) with microservices and CI/CD practices.</li><li>Ability to balance delivery, quality, and sustainability while supporting team health.</li><li>Track record of effective cross-functional collaboration with Product and other stakeholders.</li></ul>Nice to have:<ul><li>Experience with API monetization and entitlements.</li><li>Exposure to AI/LLM integrations or Model Context Protocol (MCP).</li><li>Familiarity with observability practices (Prometheus, Grafana, OpenTelemetry).</li><li>Experience integrating APIs with enterprise SaaS systems.</li></ul>Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required) 👉 Take-home task&nbsp;👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

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backoffice agent- dutch or flemish

Atlean World

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real estate & network development specialist (3712)

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workforce management (wfm) manager - athens

FREE NOW GR

antifraud specialist (3771)

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appian developer

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retail analytics sr. specialist (3770)

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construction engineer (fixed-term / subcontractor-athens) (3695)

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engineering manager - integrations & ecosystems

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Jobily.gr

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