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As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

For our&nbsp;&nbsp;IKEA Piraeus Shop, we are looking for:Shop Team LeaderResponsibilitiesReporting to the&nbsp;Shop Manager, you will be responsible and accountable for:<ul><li>Creating and offering the best customer service experience by securing high level of commerciality</li><li>securing appropriate availability of every product and no overstock</li><li>Implementing all the agreed actions set in order to improve the Brand capital, the ICSS &amp; the 4 axes indices</li><li>Steering towards maximizing all the commercial KPIs</li><li>Acting as Acting Shop Manager, when needed/required</li><li>Ensuring that all company, legal and health &amp; safety guidelines are followed in all areas of responsibility and at all times</li><li>Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility</li><li>Supporting Cashiers' operation and related routines, according to Company's procedures</li><li>Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures</li><li>Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives</li></ul>Qualifications and Competences Required:<ul><li>Bachelor’s Degree, Preferably in Business Administration</li><li>Good command of the Greek &amp; English language</li><li>Good knowledge of MS Office</li><li>People management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Commercial Thinking</li><li>Customer Focus</li><li>Good planning and organizational skills</li><li>Very good communication and interpersonal skills</li><li>Ability to work under pressure and strict deadlines</li></ul>Qualifications considered as an asset:<ul><li>Knowledge of Microsoft Navision</li></ul>The People we seek:<ul><li>Lead by example constantly looking for new and better ways forward</li><li>Believe in empowering people, taking ownership, making decisions and following through</li><li>Have the courage to question existing solutions and think in unconventional ways</li><li>Have a passion for life at home and retail</li></ul>What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands. 🚗 Transportation Support: Transportation cards or toll coverage.&nbsp; 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Shop Team Leader

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

As an E-Commerce Assortment Associate, you will ensure accurate and engaging product content across online platforms, collaborating with suppliers to maintain updated information. You will monitor competitors using analytics tools, support retail media activations, optimize assortments for fast-delivery platforms, and assist with customer inquiries related to product information.What you will focus on&nbsp;<ul><li>Update and optimize products content (descriptions, nutritional facts, multimedia elements, photos) to ensure visitors can find all relevant information to compare and shop</li><li>Communicate with suppliers and use specialized platforms to find updated product content</li><li>Monitor competition and use Adobe analytics to find data that will help the assortment optimization process</li><li>Assist in retail media activations (ex. e-sampling)</li><li>Aid in the assortment optimization for fast delivery platforms</li><li>Support in answering customers’ questions or complaints regarding online product information</li></ul>Who we are looking for<ul><li>Degree in Business, Economics, and/or Marketing. Related studies in E-Commerce, Computer Sciences or Digital Marketing will be considered an asset</li><li>Prior experience of e-commerce merchandising in retail or FMCG, or experience in online content creation or product knowledge in food retail sector would be considered a plus</li><li>Familiarity with UX/UI, web analytics tools and website content management systems or SAP will be considered an asset</li><li>Fluency in English language both written and spoken</li><li>Very good knowledge of MS Office</li></ul>Your value<ul><li>Organizational Mastery | Task prioritization , uphold precise documentation , adhere to deadlines &nbsp;</li><li>Results orientation | Accountability, problem solving, ensuring high-quality standards are your strengths</li><li>Embrace change | Challenge own self, be an early adaptor to new requirements and focus on continuous improvements &nbsp;</li><li>Authentic Communication | Deliver messages in a clear, compelling, and concise manner, listen actively, negotiate effectively &amp; positively influence</li><li>Effective Collaboration | Foster a collaborative and innovative team culture, value team’s ideas and uniqueness</li></ul>&nbsp;We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Lunchbreak in our restaurant</li><li>Free parking</li><li>Fun at work</li><li>Lifelong learning &amp; development (AI HR, LinkedIn Learning, Gartner platform)</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Condidions.&nbsp;&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Θέσεις Εργασίας Manager Οικονομικών Και Λογιστηρίου Αττική, Εμπόριο Λιανικής - Σελίδα 2

inside sales specialist - german market (m/f/d)

DTS Systeme GmbH

shop team leader

IKEA

customer service team leader

IKEA

e-commerce assortment associate

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