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The Spa Receptionist plays a key role in providing exceptional guest service to spa guests. Responsible for managing the spa front desk, the receptionist facilitates smooth operations, handles inquiries, schedules appointments, and ensures guests have a memorable spa experience.Key Responsibilities:Guest Services:&nbsp;Greet and welcome spa guests in a friendly and professional manner.<ul><li>Provide information about available spa services, treatments, and packages.</li><li>Assist guests in selecting appropriate services based on their preferences and needs.</li><li>Handle inquiries and provide accurate information about spa facilities and policies.</li></ul>Appointment Scheduling:&nbsp;Schedule spa appointments efficiently, taking into consideration therapist availability and guest preferences.<ul><li>Coordinate with spa staff to ensure a seamless scheduling process.</li><li>Confirm appointments and provide reminders to guests as needed.</li></ul>Check-In and Check-Out:<ul><li>Manage the check-in and check-out process for spa guests.</li><li>Ensure accurate and timely processing of payments for spa services.</li><li>Maintain organized records of spa appointments and transactions.</li></ul>Guest Relations:<ul><li>Address guest concerns or issues promptly and professionally.</li><li>Seek feedback from guests to enhance the quality of services.</li><li>Build positive relationships with repeat spa guests.</li></ul>Administrative Tasks:<ul><li>Maintain an organized and tidy spa reception area.</li><li>Manage phone inquiries and direct calls to the appropriate staff.</li><li>Assist in maintaining inventory of spa products and supplies.</li></ul>Collaboration with Spa Staff:<ul><li>Communicate effectively with spa therapists and other staff members.</li><li>Coordinate special requests or requirements from guests with spa staff.</li></ul>Promotions and Sales:<ul><li>Inform guests about current promotions, discounts, and spa packages.</li><li>Actively promote spa services and upsell additional treatments when appropriate.</li></ul>Compliance and Policies:<ul><li>Ensure adherence to spa policies and procedures.</li><li>Stay informed about spa industry trends and updates.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s degree or equivalent.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with spa services and products.</li><li>Proficient in using spa management software or reservation systems.</li><li>Professional appearance and demeanor.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Spa Receptionist

Key Responsibilities:Safety, Security &amp; Environment:<ul><li>Ensures hotel is being operated in a safe &amp; effective manner.</li><li>Ensures the correct implementation Fire Life &amp; Safety (FLS) testing procedures.</li><li>Ensures the correct operation &amp; maintenance of the hotels FLS systems.</li><li>Ensures the correct implementation of all health and safety, energy control and management directives and that up-to-date records of all test certificates/licenses are kept.</li><li>Ensures that all contractors and in-house employee’s carry out their work, in accordance with and adherence to company, local and regional health and safety at work criteria.</li><li>Maintain contacts with local authorities such as fire department, electricity supply company, health inspectors, etc., to ensure that all requirements are being complied with and that assistance or advice will be readily available whenever required.</li><li>Holds regular meetings on energy conservation, fire training, employee communications, and health &amp; safety.</li><li>Reports environmental performance through dedicated IT systems and in POMEC reports.</li><li>Ensures all technicians have a good environmental understanding.&nbsp;</li></ul>Maintenance:<ul><li>Ensures the efficient operation &amp; maintenance of all mechanical &amp; electrical equipment.</li><li>Ensures the correct upkeep of the building and grounds.</li><li>Ensures operational equipment is being maintained effectively.</li><li>Ensures the correct implementation of an effective “trouble reporting”&nbsp;system.</li><li>Ensures an effective “planned preventative maintenance” system is in place for all M&amp;E equipment.</li><li>Allocation of duties to the appropriate engineering staff / contractors.</li><li>Operation of the hotels BMS system.</li><li>Ensure that all records of maintenance and testing are being kept.</li><li>Co-ordinates and supervises the work of service contractors to ensure that the terms of all such contracts for major plant and systems are fully implemented.</li><li>Identify and recommend improvements where required.</li></ul>Personnel:<ul><li>In conjunction with Human Resources, interview and make recommendations on suitable technical personnel for employment.</li><li>Supervision of&nbsp;contractors and outsource staff.</li></ul>Procurement:<ul><li>Assist in the negotiation for consumables and service contracts, ensuring the best value for money is obtained.</li><li>Ensure that adequate stock levels and spare part lists are in place.</li></ul>Projects:<ul><li>Gives relevant M&amp;E input into capital projects.</li><li>Management and administration of capital projects controlled at hotel level.</li></ul>General:<ul><li>To be aware of hotel financial targets and assist in cost reduction methods where necessary.</li><li>Production / updating of hotels 5-year capital and long-term plans.</li><li>Complete and produce regular reports and statistics as required by hotel and Group Director management.</li></ul>Qualifications:<ul><li>Degree in Engineering or equivalent</li><li>&nbsp;Experience&nbsp;within the hospitality industry</li><li>Sound knowledge in Building Services Engineering and management</li><li>Good command in English</li></ul>

Maintenance Supervisor-New Hotel

The Architect/Civil Engineer will work with the Retail Construction Project Team through a fixed-term&nbsp;contract, monitoring and controlling surveys related to OPAP Stores network development. He/she will&nbsp;also need to assist in a broader range of a project responsibilities.&nbsp;Your day to day will include:<ul><li>Developing project design from preliminary to full construction drawings and documentation using software design tools</li><li>Managing assigned projects from start to finish; gathers and analyses relevant information to provide architectural solutions</li><li>Reviewing in detail the architectural conceptual proposals</li><li>Preparing and monitoring the technical specifications based on Greek legislation related to buildings’ design and development</li><li>Liaising with government authorities, assisting with technical administration material</li><li>Working closely with project team members and colleagues to ensure their actions are aligned</li></ul>&nbsp;What you need to succeed:<ul><li>Bachelor's degree in Architect, Civil or Survey Engineering; a Master's Degree will be preferred</li><li>5+ years of related professional experience</li><li>Experience in design management is essential; previous experience in retail engineering will be</li><li>preferable</li><li>Very good knowledge of architectural subject and also related legal framework</li><li>Knowledge in Electrical-Mechanical (E/M) design will be mostly appreciated</li><li>Proficient user of AutoCAD and MS Office (Word, Excel, PowerPoint)</li><li>Experience in 3D rendering</li><li>Self-motivated, with passion and a results-driven approach</li><li>Able to take the right initiatives, demonstrating energy and a “can do” attitude</li><li>A genuine team player who works efficiently both on its own and within a team</li><li>Excellent communication and presentation skills both in Greek and English languages (oral &amp;</li><li>written)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Architect Engineer (Fixed-Term / Subcontractor-Athens) (3687)

The Engineer’s role is to set the priorities for the construction execution focusing on the best utilization of the available resources, the effective response to potential bottlenecks and delays and the timely and efficient delivery of the project.&nbsp;Your day to day will include:<ul><li>Reviewing the technical documents / certifications / licenses that are necessary for the execution of the construction services</li><li>Reviewing the technical designs, proceeding to budget estimation, and providing support and guidance to the vendors and technicians for the accurate execution of the constructions</li><li>Setting the priorities for the construction execution focusing on the best utilization of the available resources, the effective response to potential risks and the timely and efficient delivery of the project</li><li>Coordinating implementation of design standards between the teams of internal – external engineers and agents</li><li>Following-up and monitoring the execution progress of the project in terms of deliverables, budget, and time plan, while preparing relevant reports</li><li>Assessing the quality of the deliverables from the vendors and validating their compliance with technical specifications, loan prerequisites and designs</li><li>Monitoring and approving the actual store budgets for OPAP constructed stores</li><li>Handling the resolution of technical issues providing necessary support and guidance</li><li>Supporting other teams in on site front line roll out implementation on an ad hoc basis</li><li>Reviewing the invoices submitted from the vendors and validating their compliance as per the work delivered</li><li>Generating reports and providing information and insight regarding the project progress</li><li>Liaising with government authorities, assisting with technical administration material</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Civil Engineering, Architect, Mechanical and Electrical Engineering</li><li>MSc degree is desirable</li><li>4+ years of related hands-on experience in the management of construction projects</li><li>Excellent knowledge of a design software (AUTOCAD)</li><li>Excellent presentation and communication skills in both Greek and English (oral and written)</li><li>Ability to supervise from small scale to large scale construction projects</li><li>Advanced computer skills (Microsoft Excel, Word, PowerPoint etc.)</li><li>Very good knowledge of architectural subject and related legal framework</li><li>Strong interpersonal skills</li><li>Ability to travel and work across Greece</li><li>Familiarity with Salesforce platform will be considered a plus</li><li>Excellent organizational and project management skills</li><li>Goal orientation with ability to deliver high quality results within strict deadlines</li><li>Strong analytical and problem-solving skills</li><li>Genuine team player mentality able to effectively interact with a diverse group of stakeholders</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Θέσεις Εργασίας Γραμματέας Ελλάδα, Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

spa receptionist

Miraggio Thermal Spa Resort

maintenance supervisor-new hotel

Donkey Hotels & Resorts

architect engineer (fixed-term / subcontractor-athens) (3687)

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construction engineer (fixed-term / subcontractor-athens) (3695)

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