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SingularLogic, a member of the Space Hellas Group, is a leading provider of Enterprise Software and Digital Integrated Solutions and Services for large enterprises and organizations in the Private and Public sectors.The Opportunity:We are seeking motivated Junior Support Engineers (Athens) to join our Service Desk department! If you are passionate about technology, constantly seeking to learn and improve your skillset, and are customer-oriented and patient, then you are the type of person we are looking for!As a Junior Support Engineer, you should possess good technical knowledge and be able to effectively communicate to understand and resolve problems.Main Responsibilities:<ul><li>Act as the first point of contact (1st Level) for customers seeking technical assistance (Software and Hardware).</li><li>Perform remote troubleshooting using diagnostic techniques.</li><li>Determine the best solution based on the issue and information provided by customers.</li><li>Escalate unresolved issues to the next level of support personnel.</li></ul>Requirements:<ul><li>Degree (AEI, TEI, IEK) in Information Technology, Computer Science, or a relevant field.</li><li>Strong knowledge of SQL.</li><li>Ability to diagnose and troubleshoot technical issues.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to provide step-by-step technical assistance, both written and verbal.</li><li>Customer-oriented and able to remain composed under pressure.</li><li>Availability to work in shifts.</li><li>Fluent oral and written command of the Greek language.</li><li>Good knowledge of the English language.</li></ul>Nice to have:<ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role.</li></ul>We offer:<ul><li>Work in a friendly and dynamic environment.</li><li>Opportunities for further training and professional development.</li><li>Private insurance.</li></ul>All applications will be treated with strict confidentiality.

Junior Support Engineer

&nbsp;Η&nbsp;SingularLogic, μέλος του Ομίλου Space Hellas, είναι μία κορυφαία εταιρεία επιχειρηματικού λογισμικού, υπηρεσιών και καινοτομικών ψηφιακών λύσεων για μεγάλες επιχειρήσεις και οργανισμούς του Ιδιωτικού και του Δημόσιου τομέα. &nbsp;Η SingularLogic ενδιφέρεται να απασχολήσει&nbsp;σπουδαστές&nbsp;για&nbsp;6μηνη Πρακτική Άσκηση&nbsp;από σχολές&nbsp;Πληροφορικής &amp; Θετικών Επιστημών&nbsp;μέσω του προγράμματος Πρακτικής των εκπαιδευτικών τους ιδρυμάτων. &nbsp;Οι σπουδαστές θα απασχοληθούν στο τμήμα&nbsp;Service Desk Support&nbsp;της εταιρείας μας με κύριες&nbsp;αρμοδιότητες : &nbsp;<ul><li>Υποστήριξη και επίλυση θεμάτων τεχνικής φύσεως (software / hardware) μέσω τηλεφωνικής επικοινωνίας</li><li>Καταγραφή αιτημάτων και προβλημάτων των πελατών</li><li>Διερεύνηση και αντιμετώπιση προβλημάτων χρησιμοποιώντας εργαλεία και εφαρμογές απομακρυσμένης σύνδεσης (π.χ. TeamViewer)</li></ul>Απαραίτητα Προσόντα<ul><li>Σπουδαστές&nbsp; ΑΕΙ, ΑΤΕΙ και ΙΕΚ με κατεύθυνση στις Θετικές Επιστήμες (Πληροφορική, Δίκτυα, Τηλεπικοινωνίες, κ.α.)</li><li>Ευχέρεια στην επικοινωνία</li><li>Προσανατολισμός στην εξυπηρέτηση του πελάτη</li><li>Ομαδικό πνεύμα εργασίας</li></ul>Επιθυμητά προσόντα<ul><li>Καλή χρήση της Ελληνικής γλώσσας τόσο γραπτά όσο και προφορικά</li><li>Γνώση χειρισμού SQL</li></ul> Γιατί αξίζει να κάνεις την Πρακτική σου σε εμάς:&nbsp;<ul><li>Δυνατότητα μελλοντικής συνεργασίας:&nbsp;Μεγάλο ποσοστό των φοιτητών που κάνουν την Πρακτική τους Άσκηση σε εμάς, προσλαμβάνονται μετά το τέλος της με σύμβαση εργασίας.</li><li>Πραγματικά Projects:&nbsp;Αναλαμβάνεις εξαρχής projects με τον υπεύθυνό σου, μαθαίνοντας πρακτικά το αντικείμενο και αποκτώντας εμπειρίες και πραγματική προϋπηρεσία</li><li>Τεχνικές εκπαιδεύσεις και on-the-job training: Πρόγραμμα εσωτερικών εκπαιδεύσεων από καταρτισμένους και έμπειρους συναδέλφους καθώς και συμμετοχή σε άλλες τεχνικές εκπαιδεύσεις</li><li>Networking:&nbsp;Κάνοντας την πρακτική σου στη SingularLogic, μαθαίνεις δίπλα στους καλύτερους, έχοντας τη δυνατότητα να αναπτύξεις περαιτέρω τις δυνατότητες και τις γνώσεις σου.</li><li>Η εμπειρία της μεγάλης εταιρείας:&nbsp;Εργαζόμενος στη SingularLogic, γνωρίζεις το πραγματικό περιβάλλον μιας μεγάλης εταιρείας, αποκτώντας τέτοια εμπειρία που θα σε βοηθήσει σε κάθε επόμενο βήμα σου.</li><li>Φιλικό εργασιακό περιβάλλον:&nbsp;Η εταιρεία έχει δημιουργήσει ένα ζεστό και φιλικό περιβάλλον εργασίας, που δίνει στον εργαζόμενο αίσθηση σιγουριάς και προθυμίας για συμμετοχή στο όραμα και την επίτευξη των στόχων της. Μέσα από άμεση αμφίδρομη και ειλικρινή επικοινωνία, καλλιεργεί το σεβασμό και το φιλικό πνεύμα συνεργασίας, προσφέροντας κλίμα αξιοπιστίας και εμπιστοσύνης.</li></ul>&nbsp;

Πρακτική Άσκηση

Η SingularLogic, μέλος του Ομίλου Space Hellas, είναι μία κορυφαία εταιρεία επιχειρηματικού λογισμικού, υπηρεσιών και καινοτομικών ψηφιακών λύσεων για μεγάλες επιχειρήσεις και οργανισμούς του Ιδιωτικού και του Δημόσιου τομέα.Η SingularLogic στο πλαίσιο της συνεχούς ανάπτυξής της, αναζητά Βοηθό Λογιστή για το λογιστήριο της εταιρείας.Ο κατάλληλος/η υποψήφιος/α θα έχει ως βασικά καθήκοντα:• &nbsp; &nbsp;Καταχώρηση τιμολογίων αγορών εμπορευμάτων&nbsp; • &nbsp; &nbsp;Kαταχώρηση τιμολογίων &nbsp;δαπανών &amp; &nbsp;εξοδολογίων • &nbsp; &nbsp;Έκδοση τιμολογίων πελατών • &nbsp; &nbsp;ΑρχειοθέτησηΑπαραίτητα Προσόντα<ul><li>Πτυχιούχος Ανώτατης Οικονομικής Σχολής</li><li>Προϋπηρεσία 3-5 έτη σε ανάλογη θέση</li><li>Πολύ καλή γνώση ΜS-OFFICE&nbsp; και ευχέρεια στο χειρισμό πληροφοριακών συστημάτων</li><li>Καλή γνώση Αγγλικής Γλώσσας</li><li>Ικανότητα πολύ καλής επικοινωνίας ,ευελιξία ,προσαρμοστικότητα &nbsp;και συνεργασία.</li></ul>Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εμπιστευτικότητα

Βοηθός Λογιστή

SingularLogic,&nbsp;a&nbsp;Space&nbsp;Hellas&nbsp;Group&nbsp;member,&nbsp;is&nbsp;a&nbsp;leading&nbsp;Enterprise&nbsp;Software&nbsp;and&nbsp;Digital&nbsp;Integrated&nbsp;Solutions&nbsp;and&nbsp;Services&nbsp;provider&nbsp;for&nbsp;large&nbsp;enterprises&nbsp;and&nbsp;organizations&nbsp;of&nbsp;the&nbsp;Private&nbsp;and&nbsp;Public&nbsp;sectors.SingularLogic,&nbsp;as&nbsp;part&nbsp;of&nbsp;its&nbsp;continuous&nbsp;growth,&nbsp;is&nbsp;looking&nbsp;for a&nbsp;Junior&nbsp;Technician&nbsp;to&nbsp;support&nbsp;its&nbsp;customers&nbsp;regarding&nbsp;Managed&nbsp;Printing&nbsp;Services&nbsp;(MPS).Responsibilities:<ul><li>Provide&nbsp;technical&nbsp;support&nbsp;for&nbsp;printers,&nbsp;copiers,&nbsp;and&nbsp;multifunctional&nbsp;office&nbsp;machines,&nbsp;ensuring&nbsp;smooth&nbsp;operation&nbsp;and&nbsp;minimal&nbsp;downtime.</li><li>Assist&nbsp;in&nbsp;the&nbsp;installation&nbsp;and&nbsp;setup&nbsp;of&nbsp;new&nbsp;printing&nbsp;equipment&nbsp;at&nbsp;customer&nbsp;locations.</li><li>Document&nbsp;and&nbsp;report&nbsp;technical&nbsp;issues&nbsp;while&nbsp;collaborating&nbsp;with&nbsp;senior&nbsp;technicians&nbsp;and&nbsp;the&nbsp;support&nbsp;team&nbsp;for&nbsp;efficient&nbsp;problem&nbsp;resolution.</li><li>The ideal candidate will receive training in diagnosing and troubleshooting hardware and software issues related to Managed Printing Services (MPS), as well as in performing maintenance and repairs, including firmware updates, part replacements, and network configurations.</li></ul>Requirements:<ul><li>Degree&nbsp;in&nbsp;Computer&nbsp;Science&nbsp;or&nbsp;a&nbsp;related&nbsp;field</li><li>At&nbsp;least&nbsp;1&nbsp;year&nbsp;of&nbsp;experience&nbsp;in&nbsp;an&nbsp;IT-related&nbsp;role</li><li>Work&nbsp;experience&nbsp;in&nbsp;printers&nbsp;and&nbsp;office&nbsp;machines&nbsp;(Service&nbsp;&amp;&nbsp;Support)&nbsp;will&nbsp;be&nbsp;considered&nbsp;an&nbsp;asset</li><li>Good&nbsp;command&nbsp;of&nbsp;English&nbsp;(spoken&nbsp;&amp;&nbsp;written)</li><li>Excellent&nbsp;communication&nbsp;skills</li><li>Methodical&nbsp;approach&nbsp;and&nbsp;reliability</li></ul>We&nbsp;offer<ul><li>Training&nbsp;</li><li>Friendly&nbsp;working&nbsp;environment</li><li>Work/life&nbsp;balance</li><li>Opportunity&nbsp;to&nbsp;develop&nbsp;your&nbsp;career&nbsp;and&nbsp;skills&nbsp;by&nbsp;joining&nbsp;complex&nbsp;and&nbsp;large&nbsp;projects</li><li>Private&nbsp;insurance</li></ul>All&nbsp;CVs&nbsp;will&nbsp;be&nbsp;treated&nbsp;in&nbsp;strict&nbsp;confidentiality

Junior Technician (Managed Printing Services)

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.The OpportunityWe are looking for an inspired Senior Presales Consultant who will be part of a highly skilled presales and bidding team who actively participates in the presales process and writes proposals for customers for large-scale Public &amp; Private Sector solutions in Greece and abroad.The function requires strong interactions with the Sales and the Operation Divisions.Responsibilities<ul><li>Actively participates in the presales process and writes proposals for customers.</li><li>Bid assessment challenging the proposed solutions (functional, technical and pricing aspects, coherence).</li><li>Bid management (co-ordination internally and externally with partners).</li><li>Prepare a winning Bid according to Technical Qualifications.</li><li>Responsible for the technical aspects of the proposals in response to RFPs or more generally following customer and market opportunities.</li><li>Participation in internal texts improvement process.</li><li>Support the sales force during the contract negotiations phase as required, managing changes from the submitted proposal.</li><li>Support to lead assessment (strategic interest, selection of lead to consider).</li><li>Technical writer for some parts of the proposals based on standard texts.</li><li>Independently lead and analyze RFI, RFQ, RFPs, and other bid documents for requirements.</li><li>Identify and engage all appropriate personnel to develop, review or approve relevant sections of the proposal. Ensure the production of accurate RFP/RFI responses for customer requests to ensure that the requirements are met in a timely manner.</li></ul>Requirements<ul><li>Bachelor’s Degree in a technical, operational, or similar field; Master’s Degree or MBA will be a plus</li><li>2 or more years proven hands-on experience in Bid Management, Bid Writing and Presales (IT Project Management or IT Consulting)</li><li>Experience with participation in Public tenders with knowledge of the legal framework</li><li>Experience in explaining and presenting technical solutions</li><li>A proven strong Public/Private sector background with understanding of the procurement requirements definition and procurement processes for both in Greece and Internationally.</li><li>Excellent verbal, written and presentational skills in both Greek and English, with high attention to detail and accuracy.</li><li>Highly proficient in MS Office Suite (Word, Outlook, PowerPoint and Excel).</li><li>Willingness to travel for client meetings as required.</li></ul>Pluses:<ul><li>Relevant technical certifications</li></ul>&nbsp;Soft Skills<ul><li>Excellent project management skills, a strong sense of urgency, and relentless commitment to meeting deadlines and exceeding customer expectations.</li><li>Ability to manage internal relations with the highest degree of professionalism in order to articulate overall customer needs and requirements.</li><li>Ability to manage collaborators without having to invoke direct authority.</li><li>Team Player</li><li>Strong problem-solving and analytical skills.</li></ul>We offer<ul><li>Attractive remuneration package</li><li>Continuous training and certifications</li><li>Friendly working environment</li><li>Work/life balance</li><li>Opportunity to develop your career and skills by joining complex and large projects</li><li>Private insurance</li></ul>&nbsp;All applications will be treated with strict confidentiality

Presales Consultant

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.We are looking for a motivated Bid Coordinator to participate in all stages of Public, Private &amp; International tendersResponsibilities<ul><li>Participation in Pre-contractual process (legal and company documents, Letters of Guarantees)</li><li>Participation in the Implementation of the Contract (legal and company documents for the completion of the Payment and the Issuance of the Letter of the Final Acceptance of the Project, Letters of Guaranty)</li><li>Handling e-Tendering Platforms ("National Electronic Public Procurement System" (ΕΣΗΔΗΣ), CosmoONE etc.)</li><li>Ensuring deadlines are met and helping with prioritization of certain projects</li><li>Liaising with suppliers / partners / contractors</li><li>Active interaction with related departments</li><li>Ensure accurate completion of various documentation and information required.</li></ul>Qualifications<ul><li>Minimum 2&nbsp;years of relevant experience in bids &amp; contracts procedures</li><li>Deep experience in Public Procurement Law and Regulations, including Law 4412/2016 &amp; in e-Tendering Platforms ("National Electronic Public Procurement System" (ΕΣΗΔΗΣ), CosmoONE etc.)</li><li>University degree will be considered as a plus</li><li>Good communication skills in both Greek and English</li></ul>Soft Skills<ul><li>Attention to detail</li><li>Time Management</li><li>Be a team player able to work under pressure</li><li>Excellent communication skills</li></ul>We offer<ul><li>Attractive remuneration package</li><li>Work in a friendly and dynamic environment</li><li>Opportunity of further training and professional development</li><li>Private insurance</li></ul>All applications will be treated with strict confidentiality

Bid Coordinator

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.We are looking for a competent Credit &amp; Collection Administrator to contact clients and collect payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.You should have excellent communication and negotiation skills, as well as an ability to work independently.Responsibilities<ul><li>Contact clients to ask about their overdue payments</li><li>Take actions to encourage timely debt payments.</li><li>Updating customer payment records</li><li>Process payments and refunds</li><li>Monitor accounts to identify debts</li><li>Investigate historical data for each debt or bill</li><li>Resolve billing and customer credit issues</li><li>Update account status records and collection efforts</li><li>Report on collection activity and accounts receivable status</li></ul>Requirements and skills<ul><li>Proven experience in a similar role</li><li>Knowledge of billing procedures and collection techniques</li><li>University Degree in Accounting or Business Administration</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress</li><li>Excellent communication skills (written and oral)</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>We offer<ul><li>Attractive remuneration package</li><li>Friendly working environment</li><li>Work/life balance</li><li>Opportunity to develop your career and skills</li><li>Private insurance</li></ul>&nbsp;All applications will be treated with strict confidentiality

Credit & Collections Administrator

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.The OpportunityWe are looking for a motivated Microsoft&nbsp;Power Platfrom Developer, to join our dynamic team in Business Applications Services department. If you are passionate about technology, constantly seeking to learn and improve skill set, then you are the type of person we are looking for!Main Responsibilities<ul><li>Acting across all aspects of a Power 365 project including apps, reports, flows and integrations</li><li>Understanding authorizations and data governance</li><li>Integrating Power Platform with Azure</li><li>Actively participate in the presales process</li></ul>Requirements<ul><li>University Degree in Computer Science, Information Systems or similar field (a Master’s degree will be considered a plus)</li><li>At least 2-4 years of relevant working experience in business analysis or software application consulting</li><li>Experience on 365/Power Platform development</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes</li><li>Highly proficient in MS Office Suite (Word, Outlook, PowerPoint and Excel)</li><li>Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus</li><li>Willingness to travel for client meetings and projects as required</li></ul>&nbsp;Pluses:<ul><li>Power Platform certifications</li><li>Azure certifications</li></ul>Soft Skills<ul><li>Good communication and interpersonal skills- a customer-centric mindset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ability to work under tight deadlines.</li><li>Team Player</li></ul>We provide<ul><li>Attractive remuneration package (depending on experience).</li><li>Personal Development and Training program.</li><li>Laptop and relevant equipment.</li><li>Private health insurance.</li><li>Opportunity to develop your career and skills by joining complex and large projects.</li><li>Friendly working environment.</li><li>Work-life balance.</li><li>Hybrid work model.</li></ul>All applications will be treated with strict confidentiality

Microsoft Power Platform Developer

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.The OpportunityWe are looking for a motivated Microsoft&nbsp;Power Platform Junior Developer, to join our dynamic team in Business Applications Services department. If you are passionate about technology, constantly seeking to learn and improve skill set, then you are the type of person we are looking for!Main Responsibilities<ul><li>Develop, deploy, and support Microsoft Power Platform solutions.</li><li>Applying Power platform understanding of customization, configuration, integration, and extensibility in regard of the platform boundaries and constraints.</li><li>Assisting in collecting and documenting functional requirements.</li></ul>Qualifications<ul><li>Bachelor's degree in information systems, information technology, computer science, or similar</li></ul>Nice to Have<ul><li>Knowledge of SQL, Power Apps, SharePoint,Power Automate.</li><li>Knowledge of Microsoft Azure cloud</li><li>Experience with SharePoint 365 development / customizations</li></ul>Soft Skills<ul><li>Good communication and interpersonal skills</li><li>Be a team player</li><li>Willingness to keep up to date with new technologies and trends</li></ul>We offer<ul><li>Personal Development and Training program</li><li>Opportunity to develop your career and skills</li><li>Friendly working environment</li><li>Work/life balance</li><li>Private health insurance</li></ul>&nbsp;All applications will be treated with strict confidentiality

Microsoft Power Platform Junior Developer

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.SingularLogic, due to its continuous growth and development, is seeking for high caliber professional for the following position:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Junior Field Services Engineer (Athens)Main Responsibilities:<ul><li>On site Hardware installation, Support, repair of Fuel and IT Equipment/Applications</li><li>Assist users in resolving software/hardware/system related issues by phone, remote, on site.</li><li>Provide work around steps for customers to prevent or minimize impact of problem reported.</li><li>Carry out research to find out the problems and develop solution using remote access tools.</li><li>Confirm support contract status and determine whether requested support is in scope of the contract.</li><li>Build positive relationships with customers</li></ul>Requirements<ul><li>IEK-Bachelor’s degree in IT field or Electronic Engineering</li><li>Ability to troubleshoot, test, repair and service technical equipment</li><li>Skilled in Microsoft Office, Windows Operating Systems, basic Networking Equipment</li><li>Excellent communication and organizational skills</li></ul>Nice to Have<ul><li>Previous experience in Fuel Station will be considered as a strong advantage</li><li>Skilled in repair of electronics boards- soldering iron usage.</li><li>Advanced business writing and verbal communication skills both in Greek and English</li><li>Ability to work flexible shifts</li></ul>We offer<ul><li>Attractive remuneration package</li><li>Training&nbsp;</li><li>Friendly working environment</li><li>Work/life balance</li><li>Opportunity to develop your career and skills</li><li>Private insurance</li></ul>&nbsp;All applications will be treated with strict confidentiality

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