JOBILY AI SUMMARY
What you'll do
- Own account management and growth plans for assigned clientele
- Work cross-functionally to orchestrate internal delivery teams on customer success
- Ensure operational backlog is delivered on-time by coordinating internal teams
- Perform pitching and drive engagement at customer level
- Own relationship building for key accounts in your industry
- Participate in industry-related external forums to engage with sector executives
- Keep abreast of technological insights to advise customers on transformation
- Ensure Net Promoter Scores and satisfaction metrics are met for accounts
- Act as sponsor of industry trends internally to support product development and marketing
Key requirements
- 5+ years' experience
- B2B sales experience and account management skills
- Customer relationship building and customer success management
- Cross-functional collaboration and operational planning
- Understanding of technology adoption and industry trends
- Customer lifecycle management and communication skills
- Fluent English, driving licence, and computer literacy
- Business or related fieldpreferred
Benefits
- Award-winning work environment certified #1 Top Employer in Greece.
- Competitive pay, bonus & remuneration package, private health and medical insurance.
- Hybrid working including option to work from abroad, unlimited connectivity services, unlimited learning resources, paid parental leave, remote work equipment, extra days off, office amenities, and special employee offers.
About the job
We are looking for an Industry Lead to create long-term, trusting relationship with our customers. The Industry Lead engages customers on their business transformation and advises them on Vodafone’s broad range of products across connectivity and beyond solutions, with the ultimate purpose to help…



